British Telecom Live Chat

How to chat with British Telecom by GetHuman

Click on "Live Chat"
Why did you want to chat with British Telecom?

Topics from recent customer chat windows

Left property still getting billed as if in use.Failed to connect to new property as di...
my bt account is comeing up for renewel i under stand i can get bt internet free for th...
Reference contract VOL***-************ ********. The negotiated package includes mobile...
My bt email has recently stopped working . I can get emails but cannot send any emails...
I wanted to make a call on my landline , no dial in tone at all , Bt hub is all lit up...
I cannot get my remote control to respond for my recordings or TV listings, which means...
Hi**I am moving from * Farnham Road Bangor BT** *SP shortly, and I’m trying to switch m...
The digital Telephone arrived and i have set it up but it dosent work.
I cannot connect to my email. I have been in contact with your helpline who after no s...
I've been trying to call my ** year old sister for five days, but the calls (landline a...
We reported my fathers phone out of order ** hours ago but it is still not working. My...
Hello, on the **th October I contacted BT on line to question*why my data usage settin...
Broadband keeps crashing *Test speeds over last month sometimes as low as **Sometimes c...
*********** land line has gone dead
Help me with my issue

British Telecom Live Support Statistics

Live chat starting pointhttps://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdGVwMSI6ImNvbnRhY3RJdGVtTGluazU2MjcsNTYyOSJ9
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 7am-11pm EST
Best time to chat3pm
Average wait8
Current wait10
Rank (overall)7
Alternate methodsphone or email or web or chat or facebook or twitter
Quality of communication79%
Quality of help45%
Customer votes42,395
Information last updatedFri Jul 01 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800-800150

Chatting with British Telecom Customer Service

Live chat with British Telecom by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with British Telecom about. We can usually help ensure a better outcome. This is the best way to live chat with British Telecom because 990 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case British Telecom usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdGVwMSI6ImNvbnRhY3RJdGVtTGluazU2MjcsNTYyOSJ9 are used to handling and other customer service issues. When you chat with British Telecom agents, they are most likely chatting with you from their call center located in San Antonio, TX or Nicaragua. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-11pm EST. It's hard to tell if companies like British Telecom offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting British Telecom with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting British Telecom

While British Telecom does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for British Telecom is their 0800-800150 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact British Telecom? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are British Telecom and GetHuman affiliated?

GetHuman and British Telecom have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

British Telecom Contact Info

Information that GetHuman and its users have gathered about how to best reach British Telecom
British Telecom Live Chat

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