British Telecom Live Chat

How to chat with British Telecom by GetHuman

Click on "Live Chat"
Why did you want to chat with British Telecom?

Topics from recent customer chat windows

Hi am trying to call my Auntie in the UK from Greece, why can I not get her from my Sky...
I need to chat with the someone on the Value Team, regarding my disposable Yahoo email...
On **th August we reported no internet access to BT they registered a complaint referen...
I want to cancel an email account with British Telecom. Only possible through ONE (on...
Help me with my issue

British Telecom Live Support Statistics

Live chat starting pointhttps://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdGVwMSI6ImNvbnRhY3RJdGVtTGluazU2MjcsNTYyOSJ9
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 7am-11pm EST
Best time to chat1:45pm
Average wait8
Current wait10
Rank (overall)7
Alternate methodsphone or email or web or chat or facebook or twitter
Quality of communication84%
Quality of help50%
Customer votes42,390
Information last updatedSun Feb 28 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800-800150

Chatting with British Telecom Customer Service

Live chat with British Telecom by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with British Telecom about. We can usually help ensure a better outcome. This is the best way to live chat with British Telecom because 990 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case British Telecom usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdGVwMSI6ImNvbnRhY3RJdGVtTGluazU2MjcsNTYyOSJ9 are used to handling and other customer service issues. When you chat with British Telecom agents, they are most likely chatting with you from their call center located in San Antonio, TX or Nicaragua. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-11pm EST. It's hard to tell if companies like British Telecom offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting British Telecom with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting British Telecom

While British Telecom does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for British Telecom is their 0800-800150 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact British Telecom? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are British Telecom and GetHuman affiliated?

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British Telecom Contact Info

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