Belk Live Chat

How to chat with Belk by GetHuman

https://www.belk.com/AST/Misc/Belk_Stores/Customer_Service.jsp
Live Chat with Belk Agents
  • Chat is available Mon-Fri 8am-10pm, Sat-Sun 10am-10pm EST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 1 mins.
Despite the fact that Belk has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Belk Live Support Statistics

Live chat starting pointhttps://www.belk.com/AST/Misc/Belk_Stores/Customer_Service.jsp
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-10pm, Sat-Sun 10am-10pm EST
Best time to chat10:45am
Average wait1
Current wait1
Rank (overall)2
Alternate methodsphone or chat or email or web
Quality of communication81%
Quality of help82%
Customer votes67,246
Information last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-669-6550

Chatting with Belk Customer Service

Live chat with Belk by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Belk about. We can usually help ensure a better outcome. This is the best way to live chat with Belk because 1,326 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Belk usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.belk.com/AST/Misc/Belk_Stores/Customer_Service.jsp are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Belk agents, they are most likely chatting with you from their call center located in Irving, TX or Nicaragua. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-10pm, Sat-Sun 10am-10pm EST. It's hard to tell if companies like Belk offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Belk with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Belk

While Belk does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Belk is their 800-669-6550 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Belk? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Belk and GetHuman affiliated?

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Belk Contact Info

Information that GetHuman and its users have gathered about how to best reach Belk
Belk Phone NumberMore Belk Contact Info

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