Backcountry.com Live Chat

How to chat with Backcountry.com by GetHuman

Backcountry.com Live Support Statistics

Live chat starting point
http://sales.liveperson.net/hc/s-9551721/cmd/kbresource/kb-1612134987725538630/view_question!PAGETYPE?sc=116&sp=94&sf=101133&documentid=239495&action=view&VisitorProfile=BCS&MESSAGEVAR!home=yes&MESSAGEVAR!cookie=no&MESSAGEVAR!docid=239495&cmp_id=EM_TRN100
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
1pm
Average wait
1
Current wait
3
Rank (overall)
3
Alternate methods
phone or email or chat
Quality of communication
55%
Quality of help
74%
Customer votes
54,314
Information last updated
Tue Nov 13 2018 09:00:00 GMT+0000 (UTC)
Best phone number
800-409-4502

Chatting with Backcountry.com Customer Service

Live chat with Backcountry.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Backcountry.com about. We can usually help ensure a better outcome. This is the best way to live chat with Backcountry.com because 3,258 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Backcountry.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://sales.liveperson.net/hc/s-9551721/cmd/kbresource/kb-1612134987725538630/view_question!PAGETYPE?sc=116&sp=94&sf=101133&documentid=239495&action=view&VisitorProfile=BCS&MESSAGEVAR!home=yes&MESSAGEVAR!cookie=no&MESSAGEVAR!docid=239495&cmp_id=EM_TRN100 are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Backcountry.com agents, they are most likely chatting with you from their call center located in San Antonio, TX or India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Backcountry.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Backcountry.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Backcountry.com

While Backcountry.com does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Backcountry.com is their 800-409-4502 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Backcountry.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Backcountry.com Contact Info

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