Avaya Live Chat

How to chat with Avaya by GetHuman

http://support.avaya.com
Live Chat with Avaya Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Avaya has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Avaya Live Support Statistics

Live chat starting pointhttp://support.avaya.com
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat2:15pm
Average wait1
Current wait3
Rank (overall)4
Alternate methodsphone or web or chat
Quality of communication55%
Quality of help71%
Customer votes63,545
Information last updatedWed Apr 17 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-242-2121

Chatting with Avaya Customer Service

Live chat with Avaya by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Avaya about. We can usually help ensure a better outcome. This is the best way to live chat with Avaya because 882 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Avaya usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://support.avaya.com are used to handling Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. When you chat with Avaya agents, they are most likely chatting with you from their call center located in Jacksonville, FL or India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Avaya offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Avaya with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Avaya

While Avaya does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Avaya is their 800-242-2121 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Avaya? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Avaya and GetHuman affiliated?

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Avaya Contact Info

Information that GetHuman and its users have gathered about how to best reach Avaya
Avaya Phone NumberMore Avaya Contact Info

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