What support options are available for Avaya products?
Asked a year ago
Avaya offers comprehensive support options for their products, ensuring customer satisfaction and efficient problem resolution. These support options include various levels of technical assistance, depending on the specific needs and preferences of the customers. Avaya provides support through their knowledgeable and experienced team of experts, available via phone, email, or online chat. Additionally, customers can access extensive self-service resources through the Avaya Support website, such as product documentation, software downloads, and troubleshooting guides. Avaya also offers optional support packages, like Avaya Support Advantage, which provides proactive monitoring and maintenance to maximize product performance. Furthermore, Avaya's global network of authorized partners and service providers extends the availability of support options to customers worldwide, allowing for localized assistance and service delivery.
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