American Electric Power Company, Inc. Live Support Statistics
Live chat starting point
Department you chat with
Chat center hours
Mon-Fri 8am-7pm EST
Best time to chat
phone or chat
Quality of communication
Quality of help
Information last updated
Sun Apr 22 2018 08:00:00 GMT+0000 (UTC)
Best phone number
Chatting with American Electric Power Company, Inc. Customer Service
Live chat with American Electric Power Company, Inc. by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with American Electric Power Company, Inc. about. We can usually help ensure a better outcome. This is the best way to live chat with American Electric Power Company, Inc. because 768 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case American Electric Power Company, Inc. usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.aepenergy.com/contact/ are used to handling Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. When you chat with American Electric Power Company, Inc. agents, they are most likely chatting with you from their call center located in Richardson, TX or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-7pm EST. It's hard to tell if companies like American Electric Power Company, Inc. offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting American Electric Power Company, Inc. with GetHuman and keep sharing with others so we can together make customer service less frustrating.
Contacting American Electric Power Company, Inc.
While American Electric Power Company, Inc. does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for American Electric Power Company, Inc. is their 800-672-2231 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact American Electric Power Company, Inc.? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
American Electric Power Company, Inc. Contact Info