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American Electric Power Company, Inc. Customer FAQ

Top Answers & How-to Guides

What is American Electric Power Company, Inc.'s Phone Number?

The question we are asked most often is about how to talk to American Electric Power Company, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I view my billing history?

You can view your billing history by logging into your account on our website. Once you are logged in, navigate to the billing section...

Can I manage my account online?

Yes, you can easily manage your account online with American Electric Power Company, Inc. Our user-friendly online portal allows you...
Ask any question you have about American Electric Power Company, Inc. customer service, get an answer now.
Contact American Electric Power Company, Inc. customer service

Payment and Billing

How can I pay my bill?

There are several convenient ways to pay your bill with American Electric Power Company, Inc. You can pay online through our website,...
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How do I sign up for automatic bill payment?

To sign up for automatic bill payment with American Electric Power Company, Inc., you can enroll through your online account or by...
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What are the accepted methods of payment?

At American Electric Power Company, Inc., we offer various convenient methods of payment for our customers’ ease. We accept payments...
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Outages and Emergencies

How can I report a power outage?

To report a power outage, you can contact our customer service team through various communication channels such as phone, website,...
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What should I do in case of an emergency?

In case of an emergency involving electricity, such as a power outage or downed power line, it is important to stay safe and follow...
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Account Management

How can I view my billing history?

You can view your billing history by logging into your account on our website. Once you are logged in, navigate to the billing section...
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Can I manage my account online?

Yes, you can easily manage your account online with American Electric Power Company, Inc. Our user-friendly online portal allows you...
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Company Information

What is American Electric Power Company, Inc.?

American Electric Power Company, Inc. (AEP) is a leading electric utility serving over 5.4 million customers across 11 states in the...
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Where is American Electric Power Company, Inc. located?

American Electric Power Company, Inc. is headquartered in Columbus, Ohio. As one of the largest electric utility companies in the United...
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What services does American Electric Power Company, Inc. provide?

American Electric Power Company, Inc. offers a range of services to meet the diverse energy needs of customers across the United States....
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Renewable Energy

Does American Electric Power Company, Inc. offer renewable energy options?

Yes, American Electric Power Company, Inc. does offer renewable energy options. As a leading electricity provider, we are committed...
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Help me with my American Electric Power Company, Inc. customer service issue

Ask any question you have about American Electric Power Company, Inc. customer service. We will do our best to get you answers right away.
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