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Joules.com Customer FAQ

Top Answers & How-to Guides

What is Joules.com's Phone Number?

The question we are asked most often is about how to talk to Joules.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a size guide for your clothing?

Yes, we have a comprehensive size guide available for our clothing on our website. We understand the importance of finding the right...
Ask any question you have about Joules.com customer service, get an answer now.
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Returns and Exchanges

What should I do if I receive a faulty or incorrect item?

If you receive a faulty or incorrect item, please contact our customer service team as soon as possible. They will be happy to assist...
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What is Joules' return policy?

Joules offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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About Joules

What is Joules.com?

Joules.com is an online retail destination that offers a wide range of high-quality clothing and accessories for men, women, and children....
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Payment Methods

What payment methods do you accept?

At Joules.com, we offer a variety of convenient payment methods to ensure a seamless shopping experience. You can make purchases using...
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Order Tracking

Can I track my order?

Yes, you can track your order on Joules.com. Once your order has been dispatched, you will receive a confirmation email containing...
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Shipping

How long does shipping take?

At Joules.com, we understand your eagerness to receive your purchase promptly. Our shipping time varies depending on your location...
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Do you offer international shipping?

Yes, we offer international shipping to select countries. At Joules.com, we understand that our customers are located all around the...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order on Joules.com, but only if it hasn't been processed or shipped yet. Once your order is shipped,...
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Promotions and Discounts

Are there any discounts or promotions available on Joules.com?

Yes, there are discounts and promotions available on Joules.com. We regularly offer discounts and promotions on select products, allowing...
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Size Guide

Do you have a size guide for your clothing?

Yes, we have a comprehensive size guide available for our clothing on our website. We understand the importance of finding the right...
Read more

Help me with my Joules.com customer service issue

Ask any question you have about Joules.com customer service. We will do our best to get you answers right away.
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