Zillow Customer Service Issues

Please provide a contact number for your legal counsel or senior executive. Concerns have been raised by multiple Realtor Boards regarding potential misuse of a platform for cross-state and national goods and services due to my work with a global company. The past actions of Wells Fargo executives facing legal repercussions for wire fraud highlight the importance of following laws. Regulatory bodies, such as the FCC, FTC, and the federal Consumer Protection Agency, have acknowledged complaints against your company. Neglecting to address complaints, as indicated by a judge during the Wells Fargo trial, is not acceptable. To avoid escalating this matter to the FBI, I urge the responsible executives of your company to respond promptly to resolve these issues. Failure to receive a response by the end of the business day will result in seeking further assistance. For contact, kindly reach me at [redacted]. Thank you.

The Zestimate may need revision considering the extensive improvements made to this condo. New features include all-new windows, patio door, doors, trim, and floor moulding. The kitchen has been enlarged and boasts stainless steel appliances, including a 5-burner gas range, dishwasher, microwave, and refrigerator. New cabinets with Quartz countertops, a tiled backsplash, and a stackable washer/dryer are included. The unit also features new vinyl flooring and fresh paint throughout. The spacious master bedroom offers ample closet space, and both bathrooms have new vanities, lights, and beautiful tile work. Additionally, the condo has been upgraded with new refrigerated air for added comfort and value.

I am unsure why my profile was not verified even though I was charged for it. A landlord contacted me saying my identity could not be verified. When I checked my Zillow app profile [redacted], it showed an ID Security Alert [redacted] on 12/26/[redacted] and 12/28/[redacted] with Experian flagged in red. I am uncertain what this means and how to resolve it. I am seeking assistance because I already paid $31 for the service, and now I am unable to be verified. My username is [redacted] and my name is Michael S. Please reach out to [redacted] if you cannot respond here without asking for further payment.

I'm Robert N., and I'm facing an issue with Zillow.com's Billing Department. Why hasn't Zillow.com sent a prorated rent payment to Mosser Company for January [redacted], due in the 1st week of January? It's now February 22, [redacted], with no resolution from Zillow.com. Is this a problem with Zillow.com's Billing Dept. or the owners' fault? Taking money from tenants and not paying landlords is concerning. I've reached out numerous times but have been ignored. This is my final attempt to contact upper management at Zillow.com to address these problems promptly. Any extra charges on my account are Zillow.com's responsibility. If I lose my lease or security deposits due to this, Zillow.com will be held accountable. I didn't expect such issues as a new tenant with Zillow. The combined payment mistake made by Zillow has disrupted everything. I provided clear instructions for the rent payment, and yet, it remains unpaid. Urgent action is needed to resolve this matter. Thank you.

Located at [redacted] Park Center Dr. in Hollywood Hills, California, the property is not as you heard. It offers four bedrooms, two bathrooms, two kitchens, a screened patio off one kitchen, two laundry rooms, two tankless water heaters, and two furnaces. However, there is no air conditioning. Additionally, it features two living rooms, a balcony, a spacious deck in the backyard, and two separate 25x100 ft lots that are currently not connected to the main property. The parking accommodates three small cars or two large cars.

I scheduled a viewing appointment with agent Chanel Gamble to see a home in Gwinnett County, GA. After driving three hours for the appointment, Chanel Gamble did not show up, stopped answering calls and texts, and never followed up. This unprofessional behavior is unacceptable, and it has made me hesitant to continue working with this company. Is it typical for Zillow agents to not show up for appointments? I can be reached at [redacted].

I'm having issues with the Zillow app and cannot publish my rental listing. I'd like to change my email to [redacted] for rental inquiries instead of [redacted] to better manage responses. Also, please exclude the square footage as I am unsure of the accurate number. I've paid $29 for better exposure tonight. Kindly update my email and make the necessary corrections to my rental ad. Thank you, Bob Y., Member of Anchor Resources, LLC.

Address: [redacted] Alder Drive, Malone, N.Y. [redacted] I believe there might be a mistake in your Zestimate for this property. As a lakeside home with a boat house, dock, hot tub, multiple decks, and other desirable features, it should be valued higher. Comparing it to recent sales in the area, the property's worth could be around $[redacted],[redacted] or more, instead of the current estimation. For example, a similar property sold for $[redacted],[redacted] two years ago, while smaller properties without lakefront access are being marketed for $[redacted],[redacted] to $[redacted],[redacted] by a Chinese company near Lake Titus. Therefore, I kindly request a review of the data used to determine the Zestimate for [redacted] Alder Drive to better reflect its true market value, which is closer to the $[redacted],[redacted] range suggested by licensed real estate agents.

I accidentally sent a package to [redacted] East [redacted] South, New Harmony, UT [redacted] through UPS instead of Pageland, SC. My boss urgently needs it back. I'm trying to reach someone at that address to arrange for the return. It seems like it might be a rental property. I need to make sure someone is available there to have the package sent back to us. Your assistance in resolving this matter promptly would be greatly appreciated. Thank you.

I posted my pictures for sale by owner without permission at [redacted] Hansen Rd, St Augustine, FL. After my listing expired, I noticed the seller of the property uploaded my photos without authorization. I am requesting the immediate removal of these pictures from her listing. I have already contacted the photographer who took the pictures, and they are also sending a letter requesting their removal from her website. Despite texting her yesterday, the seller has not responded to my notification. Sheila Clark from Watson Realty can be contacted at [redacted]

I need to report a property located at [redacted] Clarendon Rd, Indianapolis, IN as a potentially fraudulent rental. Two other roommates and I visited the property with the owner at the end of May, submitted a Zillow application, and were approved. Despite our move-in date of 6/15 and sending a Zelle payment for the security deposit and prorated rent, we haven't received the lease agreement yet. I worry this might be a fraudulent rental, and I seek urgent help.

I am having trouble accessing my Zillow account as it has been disabled, despite resetting my password through Microsoft. When I submitted a rental listing yesterday using a different email address ([redacted]), it seemed successful. However, now my primary email ([redacted]) is not recognized, and neither email is linked to my Zillow account. I need help resolving this issue on your end. Furthermore, I am unsure if my rental property at [redacted] Division St, Brooklyn, WI [redacted] was successfully listed as I am unable to access my Zillow account. Could you please verify this for me since I am using Zillow for rental management? Thank you in advance for your assistance. Sincerely, Herb Thomas

I manage rental apartments in three properties in College Park, MD. One of these properties, located at [redacted] Guilford Road, has five apartments. There seems to be a mistake in your listing, stating that this house is for rent at $[redacted] per month. The house is not for rent or sale, and due to this incorrect information, I am receiving inquiries about it. Please remove the incorrect ad. I am also trying to renew my free ad but was informed that I can only continue if I upgrade to a premium option, which I do not wish to do. Kindly reinstate my ad as it was before so I can proceed with it. Thank you.

I am having trouble with my Zillow listing at [redacted] Springbeauty Drive in Silverthorne, Colorado. When users search for "vacant lots for sale in Silverthorne, Colorado," they cannot find my listing. Also, in the daily advice email I receive from Zillow, my phone number is missing from the "Public View" section that shows the number of "looks" and "saves." I kindly ask for help in making my listing visible to those looking for vacant lots and to include my phone number in the "Public View" section for easier contact.

I need help addressing false information posted about my property. There are no mold issues as mentioned, and the house was inspected by the county recently with no problems found. The current tenant has made this false complaint, and I've had to take legal action against them due to stalking behavior. Can you please remove this post immediately? Thank you.

I'm trying to edit my listing, but I got a message saying I am not the owner. However, when I try to contact the property regarding the issue, the emails and calls come to me. The property address in question is [redacted] Mariner’s Creek Drive, Lexington, SC. Please reach out to us at [redacted] or [redacted] to rectify this situation promptly. We are worried about possible fraud and must correct the listing as soon as possible. Thank you, Carlton and Ingrid Robinson

Hello, I discovered an apartment listing on your website a month ago. After contacting the agent and visiting the location, I submitted all required documents and paid a $20 credit check fee. However, after a month of silence, I was informed yesterday that the initial apartment I applied for was no longer available. I was shown a different unit priced at $[redacted] instead of the $[redacted] one I originally applied for. I feel frustrated and unsure about this sudden change. My name is Boudali, and I can be reached at [redacted] or [redacted]. I have a credit score of [redacted]. The broker involved is Christian, and their contact number is [redacted]. All details have been well-documented.

I have already sent emails about this. My name is Nikki Dotter, and my email address is [redacted] I have 11 houses listed for rent on Zillow. I use [redacted] because that is the computer at my desk. When trying to view applications for my latest listing at [redacted] South 1st Street, Pensacola, Florida [redacted], I was told I had to access another email, [redacted] That is my daughter's email, and she hasn't been on Zillow in a year. She listed [redacted] Manchester Ave, [redacted], and hasn't been on here since. I tried to delete her account but was unsuccessful. I need help setting up my account and with my listings.

I received a message from Cash App instructing me to contact you regarding a refund of either $35 or $39. I am unsure of the exact amount but can check for clarification. The refund is necessary as I have decided not to use Zillow for application purposes. My housing situation is being managed by a case manager who advised against using Zillow to fill out applications since real estate agents do not utilize their services. Therefore, I no longer require Zillow for applications and would appreciate the refund to be credited back to my account. This will allow me to proceed with submitting an application directly on the apartment's official website.

My Zillow account got disabled, and I created a new one to claim ownership, but I'm facing issues updating my listing. An "error updating claim" message pops up when I try to verify my ownership. After parting ways with my realtor, I attempted to update my listing with accurate pricing and photos, only to discover my original account was disabled. I've been attempting to reach Zillow via email and phone for several days with no luck. I need assistance in accessing my property information to update the listing.