YouTube Customer Service Issues

Today, I received notice that I have been banned from YouTube for allegedly violating hate speech policies. I was engaging in a discussion on a Christian website about Nabeel Qureshi, a former Muslim who converted to Christianity. My comments were in response to attacks against Qureshi's character by Muslims, claiming he deserved to be in hell for leaving Islam and that his cancer was divine punishment. I referenced Islamic texts to question why Muhammad, whom Muslims believe to be sinless, was not depicted in a positive light. I cited instances like his marriage to a young girl as evidence of his questionable actions. Despite quoting sources and other popular YouTube channels that discuss similar topics, my comments were removed without warning. As an American taxpayer, I believe this censorship infringes on my freedom of speech and religion. I firmly denounce violence, unlike some extremists who act in opposition to Jesus's teachings of love and forgiveness. I acknowledge my own imperfections and the need for salvation, which is found through Jesus Christ, who I believe sacrificed himself to redeem humanity.

Hello, my name is Saphira Watson, and I am currently 13 years old from Austria. A few years ago, I uploaded some videos to a YouTube channel under the names "Saphira Landegger" or "Saphsaphsdoghouse." These videos are extremely embarrassing for me, and they have caused me to experience panic attacks, anxiety, and other issues after being discovered by classmates who made fun of me. Unfortunately, I cannot remember the password or email associated with the account. I am truly hoping that YouTube can delete both accounts along with the videos to alleviate my distress. Alternatively, if they could provide me with the email and password, I would delete them myself. I am praying that a resolution can be found to put an end to this situation. Thank you for your assistance, Saphira.

There have been numerous videos highlighting the issue of shadowbanning, affecting not only myself but other content creators as well. My channel, Mr. Mission Control, has been grappling with this shadowban for an extended period, hindering my growth beyond a certain number of subscribers. Despite posting daily, creating quality, informative content, channels with significantly more subscribers can live stream and receive superchats. It seems that my video titles are not the problem. The lack of notifications to my subscribers and burying my videos under irrelevant content in search results point to a clear shadowban. This unfair situation needs to be addressed by tweaking the algorithm to ensure fair visibility for all content creators. This issue is fixable, and livelihoods are at stake. After being a YouTube user for over a decade and being exposed to countless advertisements, I believe it's time for a resolution. Despite my efforts to optimize tags, titles, language, and thumbnails, nothing seems to lift the shadowban.

I am dismayed to discover that the YouTube CEO, Susan Wojcicki, is allowing a controversial figure to feature prominently on the platform's homepage on Election Day. I question whether YouTube is being influenced by this individual or facing repercussions for not complying. I cannot support any organization that permits such behavior. As a result, I have decided to cancel my premium account. I urge others to consider doing the same or participate in a YouTube boycott on November 8, [redacted]. This decision disappoints me, and my thoughts are with the YouTube employees not involved in this situation.

In early July, I was interested in UTubes' 2-week trial membership. I filled in all my information to start the membership, but upon realizing that the YES network was not available, I decided to cancel the trial. I have never used UTUBE on my TV. On 7/27/20, my PayPal was charged $69.38. I tried calling and emailing but couldn't get through. On 8/27/20, the same amount was withdrawn again. Despite reaching out, I got nowhere. The pattern repeated on 9/27/20 and 10/27/20, with $69.38 withdrawn each time. I spoke to two people, but the calls got disconnected both times. I am concerned that if I cancel my account, you might decide to refund the money on your own, leaving me unable to access it. I have never used UTUBE and would like a prompt refund of my money. This issue needs to be resolved immediately as we are extremely frustrated with the situation.

Around a week ago, my YouTube channel got terminated due to a misunderstanding regarding a copyright issue. I was only trying to protect my content since someone was livestreaming my livestream without permission. I submitted a copyright strike, but shortly after, the person deleted the livestream, which led to confusion and my channel being terminated. The individual even admitted to stealing my content. I need assistance in resolving this situation and reinstating my YouTube channel. I can provide proof if needed. Thank you for your help.

Dear YouTube Team, I am writing to address the recent termination of my channel (___________). I believe the termination was in error as my content did not violate any of the "community guidelines" outlined by YouTube. Upon reviewing my videos, you will find that they do not contain any "Nudity or sexual content," "Violent or graphic content," "Hateful content," "Threats," "Spam/scam," or "misleading metadata." I am confident that my channel complies with all regulations, and if I unintentionally breached any rules, I apologize. I kindly request that you reconsider the termination of my channel and restore it. I assure you that I will be more careful in my future video uploads. Thank you for your attention to this matter.

There are numerous channels engaging in fake animal rescues, putting animals in harm's way and mistreating them. Despite multiple reports, YouTube has failed to act on these issues, neglecting their duty to address the problem. I urge YouTube to remove these channels and prevent new ones from appearing to ensure the safety of these animals. Recent instances, like Nick Crowley's video being restricted while attempting to expose abusers, highlight the inaction against those actually causing harm. In essence, fake animal rescue channels are jeopardizing animals for profit, and YouTube's lack of intervention is concerning. YouTube must take responsibility and eliminate these harmful channels before facing potential consequences for ignoring this critical issue.

While trying to upload my video "All About Me" on my YouTube channel, your company mistakenly marked it as for kids, which resulted in my friend's comments being blocked. Despite clarifying that it's not intended for kids, my channel, stephanie R, faced issues. I value sharing my content with everyone, and it's frustrating that misunderstandings due to my special needs led to this situation. People often don't comprehend my videos, like this one, which was not meant for children. I'm genuine, with special needs, residing in New Jersey. I cherish meaningful comments on my videos and urge your company to avoid repeating such errors, as I may consider deleting my content to prevent further mishaps.

Sometimes when I watch certain videos, the audio seems to sync with my thoughts, changing based on my mood. Recently, this has led to some unsettling outcomes, implying negative endings. Strangely, on a separate occasion, the video conjured images of Google employees resembling divine beings entering my home, leaving behind unfavorable comments. They made an offer tied to my spiritual being, but it ended with my "light body" being taken and traded in bitcoin. Furthermore, I encountered a mysterious bank deposit on December 24, [redacted], which was eventually rescinded, allowing purchases exceeding my credit limit. I seek assistance in addressing these lingering energies that now threaten my safety.

I recently got a new phone, and now I'm unable to play my downloaded YouTube movies and shows. I suspect it may be due to the phone change, but I'm uncertain. Despite spending days attempting to resolve this and reading extensively, I can't find a quick solution. Talking to a live representative would be most helpful, but I lack a contact number to resolve this. I pay for a premium membership but can't access my content on the YouTube app. Please assist me.

There is a YouTube channel named "It's Jimmy" consistently sharing inaccurate and false information about Covid-19 and related topics. One prominent issue is the incorrect details regarding the stimulus package, claiming everyone will receive a check imminently. The channel emphasizes subscribing and liking the content, potentially to profit off vulnerable individuals in need of financial support. Please investigate this situation as it is concerning. Thank you, Ward L.

I have had a YouTube channel, youtube.com/cliffordgoler, for over 15 years. However, today when I searched for my videos, I couldn't find them. Instead, I came across content with distorted images and abnormal audio transitions into unrelated ads and propaganda. It seems like someone is profiting from my hard work without my permission. I am concerned about the disappearance of revenue sharing on YouTube. Also, today I heard unfamiliar sounds coming from my computer speakers, resembling a fast-paced keyboard noise and people talking about accessing a camera. I fear that my account may have been hacked either internally or externally. I would greatly appreciate any assistance or information you can provide regarding these issues. Best Regards,

A virtual YouTuber streamer, Kiryu Coco, has been subjected to harassment and targeted attacks primarily by individuals from China. The harassment began after she displayed Taiwan as a separate entity on her Google Analytics, leading to raids on her streams featuring a range of spam activities, from irrelevant comments to insults and even threats. The attackers seem to be utilizing a service to deploy bots with a variety of pre-written messages in different languages to overwhelm the chat moderators who may not be equipped to handle the foreign language spam effectively. This sustained harassment campaign poses a clear issue that needs to be addressed promptly. It's essential for YouTube to implement measures to combat bot spammers, particularly in live chat settings, to ensure a safer and more positive streaming environment for content creators like Kiryu Coco. It is recommended to contact Kiryu Coco's channel to address and resolve the ongoing situation.

Subject: Regarding Copyright Takedown Notice on YouTube Dear Milan Ramadanski, I am writing in response to the notice you sent regarding a copyright takedown on my video titled "video [redacted]" on YouTube. It states that the video has been removed due to a notice from LoveLearnings Media Inc. However, I must clarify that I have not uploaded any videos on YouTube for over two years. I am completely unaware of this situation and would appreciate it if you could investigate further to identify the individual responsible for this action. As an educator, it is important for me to uphold integrity and I value your assistance in resolving this matter promptly. Thank you for your cooperation. Sincerely, Milan Ramadanski

Dear Sir/Madam, I enjoy listening to music files on YouTube which are received from a music distributing company. However, I have noticed that the volume of the advertisements is much louder than the music itself. This abrupt increase in volume can be uncomfortable and potentially harmful, especially for young listeners. I typically use headphones to enhance my music experience, but the sudden loud sounds of the ads can be quite jarring and even painful to the ears. The unexpected blasts of sound in between videos or favorite songs are disruptive and can lead to ear discomfort and nausea. I believe that adjusting the volume of the advertisements to be more in line with the music would improve the overall listening experience for users and prevent potential hearing damage. Many people I know share the same concern about the excessively loud advertisement volumes on the platform. Thank you, John

Subject: Unjust Removal of Channel due to False Copyright Claim Dear Sir, I have recently received a false copyright strike which led to the removal of my YouTube channel without any valid reason. I have been dedicating my time and effort to my channel for the past 2 years and have managed to gain a significant following of 10k subscribers. It is clear that there has been a mistake in terminating my channel, and I kindly request the reinstatement of my YouTube account. I am prepared to take legal action if necessary and am willing to cooperate with the appropriate jurisdiction to resolve this issue. I affirm that the removal of my content was a result of a misunderstanding or misidentification. Thank you for your attention to this matter. Best regards, Yashwant Kumar YouTube Channel: VillageGamerz

I'm experiencing difficulties with the Youtube app on my iPhone. Lately, when playing videos, the "up next" videos fail to load most of the time. Previously, this issue only occurred occasionally, but it worsened after the second most recent update. Despite trying various troubleshooting steps like reinstalling the app, using incognito mode, and restarting my phone, the problem persists. Seeking assistance from the helpline proved unhelpful as none of their suggestions resolved the issue. Although I hoped the latest update would fix the problem, it seems many others are facing the same issue based on feedback received. Unfortunately, my attempts to contact the helpline were unsuccessful due to being disconnected twice. The long wait times to speak with a representative indicate that others are likely experiencing this problem too.

I have a concern regarding the Without a Crystal Ball channel on YouTube. The content creator behind it has been accused of doxing individuals and spreading false information, resulting in multiple lawsuits against her. Many viewers, including myself and my family, are troubled by the misinformation she spreads about others. It is disheartening to see YouTube allowing her to continue posting such harmful content. I urge YouTube to take action and remove her channel from the platform. There have been numerous complaints about her behavior, and it is important for YouTube to address this issue promptly.

Hello, I recently received an email notifying me of the suspension of my YouTube channel. While I regularly use YouTube and YouTube TV, I haven't utilized my channel in years, and it only contained some camping pictures. I attempted to submit an appeal using the provided form, but encountered difficulties as it requested my channel URL, which I do not recall. Due to being unable to access my account, I am unable to retrieve this information. As previously mentioned, my channel has remained inactive for numerous years, and the content consisted solely of camping pictures. Thank you.