YouTube Customer Service Issues

I am having trouble changing my Gmail account to match my YouTube channel name. I am using an Android Tmobile revvl phone, and the methods I have tried so far are not working. I am missing the "advanced" button in settings, and it is causing confusion with my contacts. I am unable to change it to a business account or make the necessary adjustments. Currently, my YouTube channel displays my real name while my Gmail shows my channel name. This issue has left me feeling perplexed, and although I contacted YouTube support this morning, I am uncertain if they can help. Urgent assistance would be greatly appreciated. My Gmail currently shows "a matrionette fangirl" as the first name and "hi" as the last name; I would like it to display "meilie" as the first name and "beaudot" as the last name.

I am Thomas T., a professional Santa Claus. Recently, I discovered a video on YouTube that includes fragments from a reality show I participated in called TCL Strange Love Santa. Regrettably, this video has been edited to contain sexually explicit content, including inappropriate scenes involving children, animals, and individuals of various sexual orientations. I am deeply concerned about the impact this has on my reputation and kindly request its immediate removal. You can reach me at Thomastolbert10 at yahoo.com or [redacted]. I would also appreciate information on the owner of the YouTube channel named "Santa's Search for Love Dub," as legal action may be necessary against them and others involved. Your prompt attention to this matter is greatly appreciated.

As loyal NewsHour viewers, my family resorted to YouTubeTV due to the high cost of satellite tv. However, we encountered issues with the live streaming on YouTube. Despite being available at 6pm Eastern time, the video frequently cuts out during the broadcast, leaving only audio. It's frustrating to miss out on the visuals that are crucial to the show's content. This glitch seems unique to NewsHour broadcasts on YouTube as we haven't faced similar problems with other content. I'm reaching out to see if there is a solution to this recurring issue. Your assistance is greatly appreciated. Regards, Ellen Y.

I need to change the email linked to my YouTube account as my friend accidentally set up her Gmail account while logged in on my laptop, permanently linking it to my YouTube. This is problematic as I require a different email address for contact, especially regarding potential sponsorships. Assistance is greatly appreciated in resolving this issue.

There have been noticeable copyright issues in crafting videos lately. It's crucial to require all YouTubers using stamps, digital downloads, stencils, or papers like napkins to disclose their Angel Policies. Some demonstrators selling products for large companies fail to inform buyers about restrictions on these items for art-making purposes. This has become a significant concern, and accountability needs to be addressed. If using any craft materials possibly breaching copyright, channel owners should inform the audience. Upon investigation, the extent of this issue may surprise you.

Dear Youtube Team, I am reaching out to you again as I am facing a significant issue with my channel. Unfortunately, no one has contacted me yet regarding the matter. Despite your efforts to assist creators, I urgently need your help. My channel was hacked after a virus infected my laptop and compromised my Gmail account. The hacker managed to change all my passwords, recovery information, and even the ownership of my channel. Although I was able to recover my Gmail account, I have lost access to my channel as it has been linked to the hacker's account. Presently, I am unable to participate in the YouTube Partner Program as my channel, which was previously part of the program, has been stolen. I can provide concrete evidence to prove my ownership of the channel. I am a singer and have appeared in all videos uploaded to the channel. Additionally, some videos showcase my identity clearly. Before the hacking incident, my account details were: - Channel URL: [redacted] - Previous login account: [redacted] - Google AdSense associated with the channel: [redacted] The hacker altered the channel name and cover photo between 27/7/[redacted] and 31/7/[redacted]. Moreover, they have started deleting my videos and uploaded their content, using some of my older videos to attract more subscribers. I kindly ask for your assistance in recovering my channel at your earliest convenience. Best regards, Ahmed Hassan

Hello team, I'm facing issues with linking my new AdSense account to my YouTube Channel after successfully creating it. When I tried to link it, I received a message stating that monetization is disabled on the channel without providing a reason. Upon creating another new AdSense account, I was prompted to change the account and was informed that it did not meet program criteria. Despite creating multiple new AdSense accounts, Google continues to reject them and instructs me to use an approved account. The message received stated: "After reviewing your application, our specialists have found that it does not meet our program criteria. Therefore, we are unable to accept you into our program." I seek guidance on resolving this issue. Here is the link to my YouTube Channel: [redacted]. Thank you.

Hello, I'm Haris from Pakistan, and I've been inspired by Youtube and its services. I started my channel on August 11, [redacted], reaching the milestone of [redacted] subscribers and [redacted] hours of watch time by April 1, [redacted]. It's been five months, and my channel is still under review, unlike friends who started their channels after me and have been monetized. I'm concerned as I'm compliant with all Youtube policies and guidelines with no strikes. Currently, my channel has 13,[redacted] hours of watch time and [redacted]+ subscribers. Monetization is crucial for me to enhance my work on Youtube. Thank you for your time, and I look forward to your response. My Youtube Channel: youtube.com/foodshoot Contact: [redacted] Thanks again, Regards, Haris Arshad

Hello, I recently posted a video named “Yellowstone & Grand Teton ‘19” on my channel under the name Bailey McMahon. I created the video to share my trip with my long-distance relatives in a convenient way. I compiled various shorter travel clips into one video with a background song. When I tried to watch it with my grandmother, the video had disappeared. I felt disheartened because it took me almost a whole day to put the project together. I have no means of recovering the memories from my trip and I am left feeling disappointed. I would like to know if there is any way to retrieve the deleted video. If the music was the issue, I would have appreciated being informed before it was permanently removed, even if giving credit to the artist could have resolved the problem. I truly hope to restore the memories from my trip. Thank you, Bailey McMahon

Can this message be kept confidential, please? My YouTube account is Charlie Lewis, the same as my email. I would like to ask YouTube for forgiveness. Recently, I mistakenly pressed the report art button out of anxiety when trying to block someone on YouTube. I was worried that I had accidentally reported someone's art, which made me panic and impulsively test the button on the "Secular Talk" channel. I didn't understand the consequences in that moment; I was only thinking about the potential outcome if I had reported someone unintentionally. I am deeply sorry for my actions and I am willing to accept one strike for this mistake. I acknowledge that this was a thoughtless experiment and apologize to Secular Talk and the community. I am 17 years old, and I have anxiety and autism, which sometimes leads me to act impulsively. I hope we can resolve this matter promptly.

I am being targeted for extortion on Facebook by someone using multiple accounts and phone numbers. They have obtained compromising photos and are threatening to expose them online unless I pay. The person initiated contact by friending me on Facebook, then video chatting with me to capture nude footage. They have been relentless in their harassment and I fear for my privacy and reputation. My name is Kevin Valerio Luis Delgado, and I urgently seek help in identifying and stopping these perpetrators. It is crucial to expose their activities to prevent them from victimizing others. I can be reached at [redacted].

I left a comment on 08/24/[redacted] on the "Russia Insight" channel under the video "Putin's Air Force One: Must-Watch Exclusive Documentary" by Youtube user "Wilcox Wilcox," but my comment with attached videos about USA humanitarian aid to Venezuela was deleted by Russian moderators. Please restore my comment that was deleted under the username "Bless All" and inform them that the USA upholds free speech rights for all citizens, and I may need to report this issue. Youtube provides a platform for free speech under USA laws, and Russia cannot censor content on Youtube. Kindly address this violation to prevent further issues. Thank you.

Hello, I'm a YouTuber who recently discovered a group on DeviantArt that is directing hate towards me by falsely reporting my videos for copyright infringement. Even though I properly credit music and artwork in my videos, they persist in their actions and misinterpret my words to attack me. I have decided to stop engaging with them and instead document their behavior by taking screenshots before deleting their comments. I have reached out to DeviantArt staff about this issue and attempted to contact YouTube, but I am unsure if my message will be received. I am unsure where to escalate this matter further and am hoping to speak with a human to resolve this problem promptly. Thank you for your attention to this matter. I look forward to hearing back soon. Best regards

Hello, I hope this message finds you well. I am requesting a refund for my Google TV subscription payments. I signed up for a free trial in February to watch a UFC fight, but I never managed to set it up and missed the event. I couldn't cancel the subscription online and moved out of the country shortly after. I've been charged every month since February and would like assistance canceling the service and getting a refund for the past payments. Please email me with instructions on how to proceed with the cancellation. Thank you.

Hello, I reside in Toronto and upgraded to the premium plan on July 28th just before heading to Croatia for my August vacation. I thought it would be a great way to listen to podcasts offline. However, I encountered two issues: most of my downloads got stuck during the downloading process, making them inaccessible once I arrived in Croatia, and I wasn't aware that I needed to open my library with WiFi or data to access my downloads offline. I assumed I could access them directly offline. I believe only seven downloads actually worked. As I haven't been able to fully enjoy the free month, I am inquiring if it's possible to extend the free trial until September 28th so I can fully utilize the offer before it expires on August 28th. Thank you for your attention and help.

I am experiencing a frustrating issue with YouTube after a recent update on my new phone. Previously, the app functioned normally with regular ads. However, since the update, I am bombarded with three times the amount of ads, which feel intrusive and excessive. Moreover, the screen forces itself to remain full screen, with no option to resize it. Ads play repetitively, even at the end of videos, and now a secondary ad covers the comment section. I used to have the ability to reduce the number of ads, but this feature is now missing. Despite providing feedback, I have not received helpful assistance. My peers do not encounter the same ad overload. This is frustrating, and I believe changes need to be made to address this issue.

Dear Sir or Madam, I am interested in creating a YouTube channel centered around the lives of Romani people, as I am Romani myself. I envision a documentary-style series showcasing the lives of Romani individuals worldwide. However, the main obstacle I face is the lack of resources for travel and equipment. In today's society, I believe it is crucial for people to understand our culture and perspectives. I believe that YouTube could provide a platform to authentically represent our community. We face discrimination and challenges daily, such as being denied job opportunities based on our ethnicity. I am committed to sharing these experiences, not just my own but those of other Romani individuals. For further discussion, kindly reach out to me at uk.[redacted]. Thank you.

I recently received an email regarding a video on my YouTube account. In the description, I indicated it was for educational purposes as it was a tutorial on downloading YouTube videos. I did not download any copyrighted content but used sports clips for editing purposes. Despite no issues for nearly 3 years, the video was removed for violating terms. I regret the removal as if notified, I could have edited it to comply. Unfortunately, the video is now permanently deleted without any backup, leading to my disappointment with YouTube's actions.

YouTube removed my video titled "Fortnite Vs Apex Legends" from my channel RPCrampo due to an incorrect copyright claim involving a YouTuber's face. The YouTuber in question is Alex Smithyes, who has over [redacted] subscribers. I believe this issue should be resolved by YouTube reinstating the video because it falls under fair use according to Copyright Disclaimer Under Section [redacted] of the Copyright Act [redacted]. The content of the video was aimed at critiquing Alex Smithyes for his limited video uploads, serving as an educational tool to demonstrate my intentions to upload similar content.

Dear YouTube Team, I am Taylor Lei from Wondershare. Last week, we submitted legal removal requests for certain YouTube videos. Upon further review, we discovered that the following URLs were reported in error. These videos were recently uploaded by our partners and some were not in our content system prior to the complaint. We kindly request your assistance in restoring access to these URLs. Thank you for your support. Sincerely, Taylor Lei