YouTube Customer Service Issues

Hello, YouTube community, I am Abie, and I encountered an issue while live streaming a movie night with my viewers. I received an alert about copyrighted content in the movie, which I initially disregarded. However, the next day, I was unable to live stream due to copyright issues. Upon looking into it, I discovered that I received a 90-day ban for copyright infringement during a previous live stream. I apologize for my mistake as I had read the copyright rules when I started live streaming, but I overlooked the possibility of copyrighted material in movies. I am eager to resolve this to ensure my viewers can enjoy my channel without interruptions. On another note, I noticed that I haven't been receiving notifications in the past few days, even though I haven't made any changes to the settings. It was functioning properly a week ago, but now seems to be malfunctioning. I would appreciate your prompt assistance in this matter. Thank you.

I would like to address the presence of my name in the titles of these videos. I have made numerous reports to have them removed as they constitute an invasion of my privacy and are embarrassing. The existence of these videos could have negative repercussions on my career if anyone were to search for my name. I have attempted to follow the privacy complaint procedure to report these videos, but I encountered difficulties completing and submitting the form. Therefore, I am reaching out via email to express the seriousness of my distress in the hopes that you will address this matter promptly. If necessary, I am prepared to seek legal advice and take further action. The links to the videos in question are provided above. I am counting on your swift and serious response, and I am expecting their immediate removal. I have already informed my solicitor and local authorities of this issue. Kindly confirm the removal once it has been done.

Hello, I am from Grant Sellers. We operate a YouTube channel for our company. Unfortunately, the channel that comes up in searches for 'Grant Sellers' is an old one. We cannot recall the associated email or password. How can we discover the email address linked to it? If it belongs to a former employee, how can we have the channel taken down or hidden? We have proof of ownership as our current employees are featured in the videos filmed at our office. Kindly provide guidance on deleting a channel without knowledge of the email or password. Regards, Joshua Peel.

I'm experiencing two frustrating issues with my YouTube recordings. Firstly, when watching on my iPad, the show often jumps back to the start around 3/4 of the way through, an issue not encountered when using the TV. Secondly, after finishing a recorded program on the TV, it doesn't register as "watched" until several minutes into the next show. The process is inconsistent.

This isn't about me, but it concerns the credibility of YouTube. According to YouTube statistics, Blackpink's Kill This Love M/V had 49.8 million views in the first 24 hours. This was verified by official YouTube data. Previously, BTS's IDOL had nearly 56.3 million views in the same time frame, which I can prove with screenshots. Surprisingly, it was announced that Blackpink surpassed the record with 56.7 million views. Shockingly, BTS was stated to have "more than 45 million" views, which doesn't reflect their actual numbers. There's a call for YouTube to address this issue and provide fair treatment. It may seem trivial, but it's important to ensure accuracy and equality. I look forward to your response until this matter is resolved. Thank you.

This post is not about me, but I want to discuss the integrity of YouTube. According to YouTube statistics, Blackpink's Kill This Love M/V received 49.8 million views in the first 24 hours. This information is directly from YouTube's statistics. Previously, BTS's IDOL had around 56.3 million views in 24 hours, which I can prove with screenshots. Despite this, it was later claimed that Blackpink surpassed the record with 56.7 million views. There was a discrepancy where IDOL was reported to have "more than 45 million views," not reflecting the actual views. It is important for YouTube to ensure accuracy and fairness in the view count. Let's aim for transparency and integrity.

I have been working on a project to create a video using music and pictures from YouTube for personal reasons. The project involves nine songs, most from deceased artists. I am aware of copyright protection on YouTube. I am seeking a way to obtain permission or lift the copyright for these special songs. This video will be compiled onto a single CD, intended for my own funeral, reflecting the musical journey of my life at 84 years old. If you have any advice on how I can acquire these videos legally, I am willing to pay a fair price. Thank you for any assistance you can provide in this matter. Sincerely, HV

My YouTube channel, Aryan Draws, was active for a year before I took a break due to urgent matters. Recently, I started a new channel called Artolific Animeart, which got suspended unexpectedly. I informed my friends and family about this new venture and used social media to spread the word. However, my channel was suspended despite not violating any guidelines or receiving any copyright strikes. I am eager to have my channel reinstated promptly so that I can continue sharing my content without any issues. I trust that the YouTube team will review the situation and restore my channel to its former status.

Dear Team, I am writing to address the recent flagging of my "Music 4 Mackie" video on my "Passion Roxx" channel due to copyright issues. As a music publisher, I incorporated small segments of material in the video to raise awareness about my daughter's condition, Microtia. It is important to note that I do not profit from this video and believe that I am covered under the Fair Use Act, which allows for the use of copyrighted material for purposes such as education, commentary, or parody. I kindly ask for a reconsideration of this decision, as the video serves as a source of inspiration and support for individuals dealing with similar disabilities. Thank you for your attention to this matter. Sincerely, J. Compton.

The YouTube version for Apple iOS 6 has stopped working and is asking for updates, but since I want to maintain iOS 6 and am already on the latest version available for it, I can't update. The YouTube version currently installed is 10.11.[redacted]. This issue occurred previously last year and was resolved, so I hope it can be fixed again for me and others still using this version. Thank you.

Dear Sir/Madam, On October 10, [redacted], my monetization was disabled. After reapplying on November 11 and deleting nearly [redacted] videos, I submitted a new application on January 11, [redacted]. At that time, I was advised that my chances of approval had improved since I upload original content. However, as of April 9, [redacted], when I checked my channel, I discovered a message indicating that I am ineligible for monetization. I kindly request a detailed explanation for this decision. Your assistance is greatly appreciated.

I have previously requested the removal of a video, but no action has been taken yet. The video in question features my younger brother using the toilet, and it is causing him distress. The channel hosting the video has a blue background as its profile picture. I kindly ask for the immediate removal of this video from YouTube when searching for "Aaron Boardman." Thank you.

Hello, I am seeking information regarding my special needs adult son Aaron Jackson's terminated YouTube account. I would like to understand the reason for the termination to help him avoid similar issues in the future. Thank you, Cheryl Jackson

I signed up for YouTube TV in early January. I'm Janet M. Thornton. I'm unsure if I received my free trial month. I noticed I've been charged twice monthly starting in February, but I only want one account. Please refund the extra charge to my MasterCard ending in ****. Please verify there is only one account. Kindly confirm via email if I received the free month and address these issues. Thank you.

I was billed twice for YouTube Mountain View TV, even though I do not have a subscription. Each charge of $40 caused an overdraft fee of $33 on my bank account, as I did not have enough funds to cover the first charge. I am frustrated with this situation and I am adamant about getting a refund for the $80 total charges and the $33 overdraft fee, as this is not a service I signed up for. I need the total refund of $[redacted] promptly because I have other financial obligations to meet. This unexpected charge has put my bank account in the negative again, which is causing me more stress. This recurring issue is unacceptable and needs to be rectified.

Hello, fellow YouTube users. I'm Kesav from Chennai, India. I uploaded my music video to our YouTube channel, and I've noticed a decrease in video quality once it's on the platform. Even though we shot the video with a high-quality camera, it appears to be lower resolution, especially compared to platforms like Vimeo. We've tried various export settings like H264 codec and ProRes, but the video quality is still disappointing on YouTube. We want the audience to experience the song in the best possible quality. Any advice or assistance would be much appreciated. Thank you.

Hello. I'm a new YouTuber and was recently monetized in March. My analytics indicate earnings between $[redacted] to over $[redacted], but AdSense does not display this amount. When attempting to input my payment account number, the system states I have not yet met the $[redacted] threshold. Additionally, revenue activity for April 8th does not appear on YouTube analytics. Could there be an issue with my account or is YouTube undergoing maintenance?

I opened a YouTube account in [redacted] and now want to delete it to make a new one. However, I haven't used the old account since late [redacted] and don't remember the password or the email account linked to it. I only recall the username of the old account. Can someone assist with this issue?

I signed up for a YouTube trial subscription on February 12th to use it on my TV, but I couldn't figure out how to get it working unlike Netflix. I thought I cancelled on March 8th, yet I was still billed $11.99 on March 12th. I've tried calling, emailing, and reaching out for support but haven't received any response. I'm turning 80 this year and struggling to connect YouTube to my TV. Please cancel my trial subscription, refund the $11.99 charged on March 12th as I never got it working, and ensure I won't be charged again on April 12th. Thank you for your assistance with this issue.

I faced an issue attempting to subscribe to YouTube through the app, where it repeatedly indicated I already had a subscription without providing access to the features. Even after troubleshooting by restarting my phone and reinstalling the app, the problem persisted. To resolve it, I went to YouTube's website and successfully purchased the subscription. Yesterday, I was charged by YouTube, but today, I noticed an additional charge through Apple and the App Store. I would appreciate a refund for the duplicate charge as I inadvertently paid twice for the same service.