YouTube Customer Service Issues

I recently reported a series of videos from individuals who identify as 1st Amendment Auditors. Their content contains negative and abusive language and actions. I provided contact numbers for verification. Today, the situation escalated further than expected. My mother, who serves as the Chief of Police in the affected small town, received a disturbing voicemail from a member of this group. The content of the message was threatening, indicating that she must comply with their demands or face consequences for herself and her loved ones, ominously referencing Christmas day. These actions are deeply concerning, and I hope for your assistance in ending the behavior of these individuals who are acting like bullies. Thank you for your attention to this matter.

I was live streaming on my account ATG Scuffy 2, but it no longer allows me to stream. Every time I try to upload or go live, I receive an error message. I am confused as to why this is happening as I have not violated any community guidelines. My previous account, ATG Scuffy, was deleted with over [redacted] subscribers for unknown reasons. I put a lot of effort into reaching my goals, and now on ATG Scuffy 2, which has just hit [redacted] subscribers, I feel discouraged by having to start over. My audience enjoys my streams and content, so it is disappointing to have my uploading privileges removed without cause. I would appreciate discussing this matter via email if possible. Regards, ATG Scuffy 2.

Hello, I am experiencing a persistent issue with my Google account on various computers. Whenever I try to watch videos on YouTube, only the first video I load plays, and then the subsequent videos or suggested content/comments do not fully load. Even after clearing the cache, the problem persists, and embedded videos refuse to work as well. This problem occurs across multiple browsers on different computers, yet when I sign in with a different Google account, the videos play flawlessly. I firmly believe this is not a local or browser-related issue but stems from my Google account. I am reaching out for assistance as I am unable to resolve this on my own. Thank you for any help you can provide. Best regards, A. from Serbia

Hello, I recently received a response regarding the monetization status of my channel, and unfortunately, it was not approved due to "Reused content." My channel focuses on promoting small underground artists by sharing their music, including records, EPs, and Demos. I ensure that I have permissions from each artist before featuring their work on my channel, and some of the content is my own music that I have created. Previously, when the threshold for monetization was [redacted] subscribers, I met the requirements and had my monetization approved earlier this year when it was reviewed and activated by your team. I am confused as to why my channel no longer meets the criteria for monetization after the threshold was increased to [redacted] subscribers, especially since my content and practices have remained consistent. Thank you, Mocanu G.

Hello, I recently uploaded several old videos at once, including ones of my kids when they were little, some of which were filmed by them. Unfortunately, I've encountered an issue where I cannot access my email or YouTube account. I have very important videos stored on YouTube, including memories of my late grandmother and father-in-law, which I don't have saved anywhere else. I am baffled as to why my accounts were terminated without explanation and why my email was closed as well. It's particularly concerning for me as I am a professional newborn photographer and a mother of two.

I have a channel called "New Animal Productions" that I created a year ago. With over 19,[redacted] watch hours and [redacted] subscribers, I've monetized a few videos, earning over $[redacted]. Despite expecting payment this month, my channel is under review. I received an email mentioning that the "application does not meet our YouTube Partner Program policies" without specifying the exact issue. I'm unsure why my channel is stuck in review and would appreciate clarity to rectify any policy violations and receive payment for my content.

I need clarification on the difference between YouTube Red and Premium. I can't locate my Red subscription and considering upgrading to Premium for more storage and better support options. I thought I had YouTube Red, but now I see an option for YouTube Premium in my subscriptions. I am confused about the differences and why I need to subscribe to Premium if I had Red. Can someone help clarify these differences and advise me as a YouTube Red user? When I try to update, I only see a family option which I don't need. I may be reached at *****@***.com. I couldn't find relevant information on my YouTube account or Google subscriptions page. I would prefer speaking with someone directly as I have several questions that would be difficult to address via email. I have been a loyal YouTube customer for years and a Red subscriber for some time. I have attempted to find answers on the support page but was unsuccessful.

I am in Hollywood without friends. The circumstances are challenging and confidential. I am in need of financial assistance and support. Despite my military and community service efforts, I have financial issues to resolve. I wish for a secure home and experienced help. There are many unresolved matters that need attention. I appreciate any help offered. I hope for a happy and safe holiday season. I was involved in the music production of "It Takes Two" by Rob Base and DJ E-Z Rock. I am curious about the outcomes of my efforts and who I impacted. I am seeking overdue payments and recognition for my work. I also seek a bodyguard and other assistance. I have lost touch with old acquaintances and seek to reconnect with them. I feel like I am being followed and have concerns about my privacy and security. I need to address issues related to stalking and hacking. I seek help in dealing with these challenges and ensuring my mental health is respected. I appreciate different ethnicities and require assistance in managing my affairs. I am seeking support from professionals to help me organize my thoughts and tasks. I have a lot to manage and need assistance in various areas. I ask for privacy and respect as I navigate through these challenges.

Hello, Two days ago, I uploaded a music video of my new song (copyrighted in my name months ago) on my YouTube channel. I paid €[redacted] to promote it. The video had no violence, nudity, or profanity, yet my account got suspended inexplicably. It was a terrible shock to discover this on Christmas Day while having lunch with my family, and it has really dampened my holiday spirit. I had garnered 7k views in just 2 days, and this mistake has hindered my progress. My manager has submitted a form, but we are still awaiting a response. We suspect either an account hacking attempt or an error on your end. Our actions did not violate any terms. Kindly reinstate my account promptly to undo the harm caused by this error. If the issue persists beyond 24 hours, I will involve my lawyer. Thank you. Silvia “Harmony” Telesca

I am seeking assistance due to ongoing harassment from a user on my YouTube channel. Despite my attempts to maintain a peaceful atmosphere while streaming, I have encountered an individual who has been consistently harassing me and causing disruption in my chat. I kindly request for YouTube to investigate this matter as I simply want to continue creating content in a positive environment without disturbances. I appreciate your support and attention to this issue as I am dedicated to my channel and passionate about the content I produce. Thank you for looking into this situation and helping me address this concern.

Hello, I am concerned because my YouTube account, V&J Reviews, has been deleted without warning. I received a notification stating that the account violated Community Guidelines by engaging in spam, scams, or deceptive commercial practices. However, I am perplexed as my channel primarily features reviews of the TV show "Dragon Ball" and does not sell any products or partake in sponsorships. I maintain the account by posting videos about twice a month and only respond to comments on my content. There were no prior warnings or issues with the channel that would indicate a violation of the guidelines. I kindly request YouTube to revisit this situation, rectify any misunderstanding, and reinstate my channel promptly.

Dear YOUTUBE Support, I recently bought an iPhone XS at the Verizon Store in Chestnut Hill, Massachusetts. Upon returning home, I encountered issues accessing the YOUTUBE Application on my new phone. Despite spending over 20 hours with Verizon and Apple Telephone Support, the problem remains unresolved. Initially, I was informed it could be a "WIFI" problem. I even replaced my router at a Verizon Fios store but to no avail. I exchanged my iPhone XS at the Verizon Store with a new one, suspecting a bug, but the same issue persisted. After a lengthy call with Verizon today, it was suggested that I consider swapping the iPhone XS with an earlier version like the iPhone 8. Interestingly, I found that I could access the YOUTUBE Application through Safari or Google but not directly through the app itself. The Verizon Support Person advised reaching out to YOUTUBE directly as there may be a potential glitch in the application. I would appreciate your prompt assistance as it's challenging to get support for such a widely used application. Best regards, Howard U. Passman

I created an account a few years ago, but the email attached seems to no longer exist. I can't recall the password, but I am confident that I can answer the security questions if prompted. I can even provide current photos for comparison with the ones on my videos from when I was younger. I am eager to access my old account to continue my channel and create more content. This account holds the name and images I want to use, and it's quite sentimental to me as it was my first account. It's disheartening not being able to log in. I kindly request assistance in regaining access by linking it to my current Google account. The account was created around September [redacted], and I last used it about two years ago. I am willing to provide any necessary verification details. My name is Emily D., and I was around 11 years old when I set it up. Any help would be greatly appreciated.

I posted an adoption video on my YouTube account titled "Jon and Liz" featuring Liz Palm from Angel Adoption, Inc. The video was uploaded on February 21, [redacted]. Unfortunately, I am unable to access my YouTube or Google email as I cannot recall my gmail account details. Despite several attempts to recover it, I haven't been successful. It has become crucial for me to regain control of this account. Recently, my other social media accounts were compromised, prompting me to change all associated passwords. My family believes our accounts are being monitored by hackers. I suspect my google and YouTube history might be accessed as well. This situation is alarming for us, and we are concerned for our safety.

I recently had my Youtube channel suspended. My new single's cover art features a mannequin, not nudity. This is a plastic form widely accepted. I need a prompt resolution as my music video is premiering today, and my channel's suspension hinders promotion. Despite reviewing guidelines, I don't understand why my account is disabled. The image is not explicit; it's of a mannequin, not a person. I noticed Lou Reed's Lulu album cover featuring a mannequin was on Youtube. I am frustrated, as my single released today on all platforms, but I can't post the video due to this error. I seek clarification on why I can't use a mannequin image and request my account reinstatement if needed. Thank you, C. Macca

I recently discovered unsettling information linked to me, causing distress. While facing health challenges and being in the hospital, my phone issues persisted. Regrettably, I stumbled upon content potentially harming my reputation. Feeling scared and deeply apologetic, my phone's hack was a part of this ordeal. I have sought AT&T's aid since November due to persistent hacking. Moreover, I suspect identity theft by the same individual responsible for the video. Disturbingly, I have received alarming messages and fear for my safety, aware of the danger posed by this perpetrator. This situation disrupts my daily life significantly. Discovering on January 1st that my identity was stolen compounds my worries, especially since personal data like my social security number is compromised. The individual in question, Jeremy Dixon, presents a threat, evidenced by unsolicited calls and texts I receive. Despite not viewing the harmful content, I took steps to have it removed upon discovery. Any assistance in addressing this would be immensely appreciated. Thank you and apologies for any inadvertent trouble caused. Best regards, Alicia C.

Hello, I am Rasheeme Anthony Romaniszyn, a signing artist who has been uploading videos on YouTube. I am facing issues logging into my YouTube account using my Gmail, [redacted] When I try to sign in, I receive error messages preventing me from accessing my channel and music videos. I am eager to continue my journey as a YouTube artist, aiming to reach 1,[redacted] subscribers and 4,[redacted] watch hours for monetization. Please help me resolve this problem so I can share my music and gain recognition. You can reach me at [redacted] or email me at [redacted] or [redacted] Thank you for your assistance. Best regards, Rasheeme Anthony Romaniszyn

I have received multiple strikes on my account for old content that is causing me trouble. I had a series called "the sex video" on YouTube when the rules were more lenient, and though I understand it may need to be removed, I believe these strikes are unjust. I have a substantial following of over [redacted] subscribers whom I do not wish to abandon, but these strikes are preventing me from uploading new content. I would appreciate it if you could remove the strikes on my account. I have refrained from posting during controversial periods in the past and was not penalized then. Additionally, the accusations of "spam" and "leading people away from YouTube" do not apply to my content; I always aimed to provide credible sources for my news series. I understand the need for guidelines, but I hope you can consider my situation and allow me to continue posting for my audience. Thank you for your attention to this matter. Sincerely, The_vicman006

I have an old YouTube account with data I want to disassociate with myself. I've been unable to log in using the associated email [redacted] The account name is sicknhockley, and it's public with old likes and subscriptions visible. I need to update the email or delete the account as the last activity was around 7 years ago.

Hello, I'm Emma. I created an account about 6 years ago when I was around 10-11 years old, and the embarrassing content on it is now bothersome as I plan to start my YouTube channel. Unfortunately, I can't remember the email and password associated with the account, making it challenging to delete the videos despite reporting them multiple times. The account name is eddyclioxd. I would appreciate any assistance in resolving this matter.