YouTube Customer Service Issues

I need assistance transferring my YouTube Premium subscription to a different email address due to my Gmail being compromised. I initially signed up for YouTube Premium with my Gmail account, which I can no longer access. It is unclear if my account has been hacked as I am consistently unable to log in despite entering the correct password. I am solely interested in retaining access to YouTube Premium for its benefits such as ad-free viewing and background play. I possess the necessary credit card information and relevant Gmail details. Is it feasible to transfer my subscription to a new email without the original Gmail account access, or would it be possible to cancel the premium service? I rely heavily on YouTube for entertainment and am currently using my Mother's email as an interim solution. Your assistance in resolving this issue is greatly appreciated.

It seems that there have been issues with certain channels being banned due to content like hunting or shooting, which is frustrating. It's understandable to feel concerned about biased decisions and censorship. However, it's important to consider different perspectives and find a balance between content preferences. Encouraging fair play and understanding diverse viewpoints can lead to a more inclusive environment for everyone. It's valid to express your opinions, including your support for law enforcement, while also respecting differing opinions. By promoting openness and fairness, we can work towards a more harmonious media landscape.

To whom it may concern, I would like to address a recent issue regarding the use of a song in my video. The song choice was not meant to be disrespectful in any way. As an African living as a minority in a different country, I wanted to express that being white does not make me any less African. The copyright concern that arose seems unnecessary when considering that I was disrespected by someone promoting violent behavior. I wanted to convey that this behavior is not acceptable, especially coming from someone trying to act like a gangster. I am familiar with the song because I genuinely relate to its message as an African individual. It is unfair to assume that being white means I cannot identify with African culture. I do not appreciate being treated differently or threatened based on my ethnicity. The individual who reported my video might not understand the complexities of race and ethnicity. I have taken steps to address this issue with the appropriate authorities to clear my name of any wrongdoing. I am willing to provide any necessary evidence to support my case. I hope for your understanding and cooperation in resolving this matter promptly. Best regards, Nawal Ait El Cadi

To Whom It May Concern, I would like to address a recent incident where I used a particular song. As an African living as a minority in a different country, I want to clarify that my use of the song was not color-related. Despite being white, I identify as African and felt the need to address a person's behavior involving guns and portraying themselves as a gangster which I found disrespectful. I am familiar with the song as I resonate with its message even though I am white. It is unfair for someone to mistreat me simply because of my race. I believe that the individual [redacted], who is black, behaved inappropriately towards me despite my African heritage. I stand against any form of racism or disrespect. I am willing to provide evidence to support my claims. Kind Regards, Nawal Ait El Cadi

Hello, I run a small YouTube channel to promote my product sold on Amazon. When I set up an Amazon Giveaway, I want entrants to watch my video about the product. However, Amazon gives me an error saying the video is restricted by YouTube. It doesn't have any inappropriate content. Can you explain why it's restricted and help remove the label? Thanks, Blaise

I am reaching out regarding a concerning situation involving my daughter and false accusations made against her on Youtube. A classmate from high school, Victoria W., created 7 videos claiming my daughter stalked her and made 17 untrue allegations. These defamatory statements have been legally recognized as slander by Magisterial District Judge Glenn K. Manns in Chambersburg. Despite multiple reports, the videos titled "I was stalked and harassed in the name of God" remain online. The impact of these false accusations led my daughter to attempt suicide due to cyberbullying. We have an ongoing case, and unless the videos are removed within a year from their February 14, [redacted] publication date, legal action will be pursued. It is crucial that these harmful videos are taken down from Youtube promptly to prevent further harm.

Hello, I'm Regan Brown, the creator behind the YouTube channel "Go Regan." I am reaching out to request the reinstatement of monetization on my channel for several reasons. Firstly, my content is family-friendly with no inappropriate language. Secondly, I consistently produce high-quality videos, interact with my audience, and dedicate 2-3 hours per week to filming, editing, and premiering each episode. I utilize Tubebuddy to enhance my tagging process. My channel's main focus is supporting families in the cerebral palsy communities, aiming to bring positivity and support. I am perplexed as to why my channel was affected since my goal is to spread joy and share our family experiences. Initially, I met the 10,[redacted] lifetime views requirement for monetization and hoped to be included in the grandfathered group. I urge you to review my channel to understand my intentions of helping others and spreading smiles. Thank you and have a joyful Christmas. Warm regards, Regan Brown, YouTube creator

I have had a YouTubeTV subscription for nearly two months and have maintained up-to-date payments. Unfortunately, I have been unable to access it on my TV during this period. Yesterday, I decided to cancel the subscription to reset it. I now find that in order to reinstate it, I need to pay $40.00 per month. I am seeking assistance with the following: 1. Crediting my account for the two months I was unable to access YouTubeTV. 2. Guidance on signing up again. Thank you.

My YouTube account was suspended or deleted by YouTube for an invalid reason related to scamming/spamming. During this time, it seems that someone else had access to my account as unknown subscriptions and likes were appearing. I received an email notifying me of the suspension without a clear explanation of the duration. Despite my appeal being denied and the account being terminated, I suspect it was hacked. I am seeking assistance in recovering my account and would appreciate the opportunity to discuss this matter further over the phone.

Hello, I am Mikaela Andromeda and I run the Unicorn Funland channel. Lately, I have been struggling to attract new subscribers despite my efforts to upload content regularly. I had a good run during the summer but the momentum seems to have stalled. I am unsure if my videos are being recommended to viewers. I understand this may be an unusual request, but I am in urgent need of my $50 ad revenue to cover my upcoming electric bill of $[redacted] to avoid disconnection. Without electricity, I lose internet access, which is essential for my work and income. I had hoped my channel would be more successful by now, especially with the investments I made in equipment. With Christmas approaching, I am also concerned about fulfilling promises to my son. If there is a way to expedite the deposit of my earnings into my bank account, I would greatly appreciate it.

YouTube's future is at risk due to their strict enforcement of "community guidelines" that hinder real content creators. A suggestion to avert this downfall is to maintain the current platform for social justice content and introduce a new platform with more lenient rules for edgier content. This solution could prevent losing the essence of what made YouTube great and give edgy creators a space without hindrances. If this advice is not considered, a competitor could seize the opportunity to create a platform fulfilling these needs, leading YouTube into obscurity. It's surprising that YouTube has not explored this option, given their vast resources. While the notion of a fee for this advice is made in jest, the impact of heeding this advice could be substantial. Sincerely, Dennis.

There is a streamer named PacLives who has been making detailed death threats and disclosing personal information about individuals, including addresses and plans for harm. Despite multiple reports from myself and others, no action has been taken. Shockingly, PacLives recently live-streamed harassment towards another YouTuber's family, including making threatening phone calls to their father. Additionally, two subscribers of PacLives, Patty H/ End Times Warrior and Jokes on Ewe all Day, went as far as sharing instructions on how to locate these individuals using Google Earth. This behavior has gone on for months with no consequences, while other minor violations result in immediate strikes. Legal action is being considered due to YouTube's failure to address these serious breaches of guidelines. It is crucial for YouTube to take responsibility and intervene to ensure the safety of all its users on the platform.

Dear Sir or Madam, I am writing to report unauthorized credit payments appearing on my credit card statement labeled as "GOOGLE YouTube Premium [redacted]" since May 7, [redacted], for $9.99 monthly. As Google and YouTube services are inaccessible in China where I have resided for the past 3 years (previously in Australia), I believe this is incorrect. I have no recollection of subscribing to this service. I kindly request a full refund since I have been unable to utilize the service. If you require further information, please do not hesitate to contact me. I am Mei Wang, and the credit card used is a MasterCard from ANZ bank. Thank you.

Hello, I am writing to report a troubling situation involving a YouTube user named Mr Alvaro Kiamena Gonsalves. He has produced videos defaming and threatening me under the title "Etumbu na Bango" in the African language, Lingala. Despite our past acquaintance, his behavior has escalated to the point where he is spreading lies and making threats against me, seemingly stemming from issues in his personal life. I have taken the necessary steps by involving the police, providing them with Crime Reference Number [redacted]/18. The authorities have instructed me to contact YouTube to have the videos and his account removed. I am reaching out for your help in stopping this individual from continuing to spread harmful and false content about me. Thank you for your assistance in this matter.

Hello, I have encountered an issue with videos of myself on the 'Shoes Of Hollywood' channel. Upon trying to view them, I discovered they had been removed. After reaching out to the original channel owner who filmed the videos, I learned that an anonymous user has been wrongfully reporting the videos for nudity, despite there being no such content. I kindly request a prompt review of the channel to lift any unjust bans that were imposed. Furthermore, I urge for the user responsible for the false reports to be investigated and prevented from accessing the channel in the future. Thank you for your assistance in resolving this matter.

Hello, It has been three months since I applied to the YouTube Partner Program with my channel, MASIFA ENTERTAINMENT. I have not faced any copyright issues, but unfortunately, my application has been denied. YouTube mentioned that my channel did not meet their monetization policies and suggested I review their guidelines. They also advised me to make adjustments to my channel if I want to reapply in the future. Even though I cannot monetize my videos currently, I can still use other creator features like uploading and editing videos, as well as interacting with my audience. I will work on understanding the policies that were flagged, review my content, and consider reapplying after 30 days. Thank you for the information, YouTube Team. Sincerely, MASIFA ENTERTAINMENT

There is a concerning video on YouTube linking my name, Treonsha, to a song about prostitution and being a whore. Despite multiple requests over the years, the video remains online, which is distressing as I have been working for the government for nearly three years. It is frustrating that I have to explain this matter that is completely unrelated to me. The implications for my professional reputation and personal life are severe, and I am tired of asking for the video, which violates the platform's rules, to be removed. If this issue is not resolved promptly, I will have to take legal action for damages and defamation.

I am concerned about the Youtube channel run by Eugenia Cooney. Her visible weight loss is distressing, not just for her, but for those who may be negatively impacted by the images she presents. Removing her channel could help prevent others from fixating on unhealthy body standards. While I appreciate Eugenia's kindness, I believe she needs additional support and possibly medical intervention. By addressing this issue, it may prompt those around her to assist in getting her the help she requires. While it may not entirely solve her struggles, suspending her channel temporarily could discourage viewers from striving to emulate her appearance, providing a step towards a healthier mindset.

I have a YouTube channel that I want to delete due to embarrassment and bullying at school. People share my videos, and it's distressing. I've forgotten all my channel details except for the username. This channel is from two years ago, and I used to think I was good at YouTube, but now I regret it. I've tried to delete it when I got a new phone, but I can't without the information. Can someone help me delete the channel? It's causing me a lot of stress, and I'm struggling with negative thoughts.

I have attempted to cancel my YouTube TV subscription more than 40 times following your instructions without success. Each time I try, I end up being re-enrolled as a YouTube TV member. I have sincerely tried countless times, but the system will not let me unsubscribe, resulting in continued charges to my account each month. I have expressed my financial struggles and inability to afford this service any longer. Despite enjoying it before, my financial situation has changed, and I am unable to continue. This situation has caused me undue stress as the deducted funds were crucial for me, especially during the holiday season. Your assistance in halting these deductions moving forward would be greatly appreciated. Wishing you a happy Christmas and New Year. Thank you for your attention to this matter. Warm regards, M.H.