YouTube Customer Service Issues

Since [redacted], I have been consistently charged twice for my YouTube TV subscription. Initially, I did not notice this due to health issues and other bills. However, upon closer inspection, I discovered I was overcharged by $1,[redacted]. I attempted to contact them via writing but received no response. When I reached out to Chase, they only refunded me $[redacted]. To my dismay, I noticed on my February bill that I have been billed twice again on 02/28 and 03/07. As a senior single woman who has been laid off since February, I cannot afford these double charges. Kindly investigate the overcharges on my account and address this issue promptly. Thank you. - C.A. Tempe, Arizona

I am a concerned viewer on YouTube who regularly watches exposeroom2's content. Unfortunately, there is an individual named William Cartwright who has been engaging in severe harassment and bullying towards her for a long period. Today, he reported her channel, resulting in its removal. William Cartwright is known for targeting primarily women and children, even going so far as to contact a creator's child's workplace. His behavior is unacceptable and needs to be addressed. He has a history of creating multiple accounts on Facebook and YouTube to continue his harassment. It is clear that his actions are driven by a desire to control and intimidate others, especially women. I urge YouTube to investigate this matter thoroughly. William Cartwright's repeated false reports are disrupting the content creator's work and causing distress. Your attention to this issue would be greatly appreciated. Thank you for taking the time to address this serious concern.

Recently, my YouTube account was unexpectedly deleted through my [redacted] email, and I suspect someone in my building accessed it through my Wi-Fi. Upon checking my Google account, I noticed unauthorized activity on March 9th, including a mystery project. I urgently seek advice on how to recover my YouTube channel associated with [redacted] Any assistance would be greatly appreciated.

I accidentally subscribed to totaladblock, and they quickly obtained my bank information. I attempted to email them, but their sole contact is a no-reply email, making them nearly impossible to reach. Their business practices are concerning as every section on their website requires signing up, leaving you stuck once they have your banking details. They utilize YouTube for their operations, and reversing the transaction is impossible once they have obtained your information through deceptive means.

I am looking to advertise my business on YouTube with strict monitoring. Unfortunately, after engaging with an ad on YouTube, my bank details were shared without my consent. The advertised site is unresponsive, and I am unable to cancel the application or contact anyone for assistance. Their emails are marked 'NO REPLY', there is no provided phone number, and all attempts to reach out by email are unsuccessful due to non-existent email addresses.

I have been subscribed to the ad-free version of YouTube for over a year. However, every few months, I notice ads appearing despite being charged for the ad-free service. This recurring issue is concerning and feels like fraud. I strongly dislike ads and expect the service I pay for to be ad-free. This is not the first time I am addressing this problem. If necessary, I may escalate this issue further. In the past, I have taken action against companies that deceive customers, and my patience with such practices is wearing thin. Please resolve this matter promptly and permanently.

I am receiving disturbing phone calls claiming that there is an inappropriate video of mine with a girl. She demanded [redacted] rupees to delete it. Another person claimed the video is already viral, asking for deletion and giving me a YouTube help center number. They request a screenshot before they can proceed to delete the video. They are asking for [redacted] rupees now. I am really worried about my reputation.

When accessing YouTube through my Google account, I noticed that I am unable to see the admin roles for my two Youtube channels. Currently, they are not even listed or associated with my Google account. There seems to be an issue as I am seeing a different Youtube channel, @pmadventuresteam9200, which disappeared a few months ago. However, my active channels, @partymanagement9993 and @whitedinner3457, still exist. I have not been able to find any helpful information in the written helpdesk to resolve this problem. I am looking to have both channels restored to the admin panel. The last email I received regarding the associated accounts of partymanagement and whitedinner was in October [redacted] about choosing a YouTube handle from the YouTube team. Despite receiving mail notifications for new subscribers on my associated email in January [redacted], I am unable to manage, upload, or perform any actions on my channels when I log into Youtube.

Subject: Refund Request for YouTube Subscription Dear YouTube Support Team, I am reaching out to request a refund for my YouTube subscription. I have recently come to realize that I am unable to utilize the subscription features I had paid for due to changes in my personal circumstances. I have thoroughly enjoyed the content on YouTube and have great admiration for the effort put into creating such high-quality material. Regrettably, due to financial constraints, I am unable to continue my subscription. I respectfully ask for your prompt assistance in processing my refund so that I can redirect these funds towards essential expenses. While I understand refunds may entail some processing time, any expedited processing you can provide would be greatly appreciated. Thank you for your understanding and support regarding this request. I eagerly anticipate engaging with YouTube's content in the future. Warm regards, [redacted]

I need assistance canceling my late husband's YouTube account. His name is Robert Fesmire, and the email associated is [redacted] I have attempted to cancel it online, but I encounter issues with pop-ups trying to divert me to other offers. I am Judith Fesmire, his personal representative, and I'll provide the password upon contact. This account has an automatic payment from our joint account that needs to be stopped. Please contact me at [redacted] or through the email listed to assist with this matter. Thank you.

I am a 75-year-old man with Parkinson's disease seeking assistance to set up a streaming device to watch St. Louis Cardinals baseball, SEC, and possibly NFL Network on YouTube. My grandson in Kansas helped me download YouTube, but I need further help with this. Thank you for your assistance. Thank you, L.W. Phone: 1-[redacted] Email: [redacted]

As a 75-year-old man with Parkinson's, I struggle with understanding how to stream content. My grandson helped me set up YouTube, but he lives far away in Kansas. I am seeking assistance in upgrading my setup so I can watch the St. Louis Cardinals baseball game, SEC Network, and possibly the NFL Network. Despite trying all day, I have been unsuccessful in achieving this. Can anyone offer me the help I need to enjoy these sports programs? Your help is greatly appreciated.

I signed up for the YouTube TV trial without realizing and was charged $80 before canceling. YouTube TV granted me a refund, but my card was replaced due to an issue, causing the refund to not come through. I contacted YouTube TV, and they advised speaking to the bank. Despite this, the bank states they have not received any refund attempts from YouTube TV. I need assistance in resolving this matter promptly to get my $80 back. Thank you.

In September [redacted], I cancelled my YouTube TV subscription. To my surprise, I discovered charges on my credit card from December [redacted] to March [redacted] for the service. I did not receive any billing emails, so I was unaware of the ongoing charges. Upon checking my TV, I realized I no longer have access to YouTube TV, even though I had signed up earlier. This situation seems fraudulent as I'm being billed for a service I cancelled and am not receiving. I am requesting a refund for the months I was incorrectly charged: December [redacted], January [redacted], February [redacted], and March [redacted]. This experience has been disappointing and frustrating.

Our son-in-law helped us set up YouTube TV, creating accounts for [redacted] for my wife, Bettie Jenkins, and [redacted] for me, Kenneth Jenkins. We each received a confirmation email at our respective accounts, stating that we would be charged $72.99 per month after the trial ends. We noticed the same credit card number was used for both accounts. We only require one subscription and wish not to be charged twice. Could you please delete either Bettie's or my account? We just need one YouTube TV account. If you need to reach me, my phone number is [redacted].

I recently noticed a charge on my Cash App from YouTube for $10.59, and I can't figure out why. I haven't made a purchase from YouTube since September [redacted], and it's not listed on my calendar for upcoming charges. I asked my kids, and they haven't made any purchases either. How can I reach a real person at YouTube to resolve this issue? Thank you.

I came across a channel called Teams4win on your YouTube channel, where a person is scamming people through IPL fantasy, claiming that to secure the 1st rank, you need to pay Rs. 10,[redacted], and for the 2nd rank, Rs. 9,[redacted], using different tactics to trick individuals into giving money. I fell for his deception and sent him Rs. 8,[redacted] via UPI on his QR code scanner. He assured me of my winnings, asked for my Dream 11 fantasy app ID, placed a team on my ID from his end, and instructed me to wait until the match ended. After the match, the leaderboard displayed the team he placed on my ID with a 2nd rank showing a winning amount of Rs. [redacted],[redacted], while the team I set up showed only a Rs. 49 win. He sent me a doctored winning leaderboard, demanding 10% of the winning amount immediately. I transferred Rs. 25,[redacted] to him but received no winnings in my Dream 11 account. He then asked for Rs. 12,[redacted] as a processing fee. Despite sending more money, he continued to demand additional payments, attempting to blackmail me for more. I urge everyone to shut down all fraudulent YouTube channels like his and take strict action against him. Please share this information on WhatsApp, Facebook, and Insta to protect others from falling into this scam. Sumit Singh from Balrampur.

Our YouTube channel, HKM India, had 1.2 million views and [redacted] subscribers. I posted a video on March 26, [redacted], which was copyrighted due to its content. Another video was previously copyrighted. The copyrighted video was taken down on April 10, [redacted]. On April 11th at 1:30 AM, we re-uploaded the video with some content removed. Shortly after it went live, the channel was removed. Currently, YouTube is not showing up on the application or Google search. I need assistance with this issue.

Hello, I have observed some unfamiliar charges on my bank statement from YouTube that I need help identifying. The charges in question are as follows: - youtubepreg.com: 11/2/22: $12.88 12/2/22: $12.88 These charges might be related to my YouTube Premium subscription, but I would appreciate confirmation. If they are indeed for YouTube Premium, I do not require further assistance regarding them. There are additional charges from YouTube that I do not recognize: - 12/1/22: $69.54 - 12/2/22: $12.83 I would like to understand the nature of these charges and obtain a comprehensive history of all charges, including any previous ones. Thank you, R. Marcus

Hello, I have observed some unfamiliar charges on my bank statement from YouTube that I need help identifying. The charges in question are as follows: - youtubepreg.com: 11/2/22: $12.88 12/2/22: $12.88 I suspect these might be related to my YouTube Premium subscription, but verification would be appreciated. If they are indeed for the Premium service, no additional help is required regarding these charges. However, if they are unrelated, I would like clarification and a detailed overview of all charges, including any additional ones from previous months. I have also noticed other YT charges that are unfamiliar to me: - 12/1/22: $69.54 - 12/2/22: $12.83 I am seeking identification for these transactions and a complete history of all charges made, potentially dating further back. Please reach out to discuss these charges promptly. Thank you, Rebecca