Yahoo Customer Service Issues

Dear team, I wish to inform you that the email addresses [redacted] and [redacted] belong to me, Mbuzeli Dakada. The latter was used during my previous employment. Unfortunately, I am currently unable to access these emails and my associated Facebook account under the name Mbuzeli Dakada. I kindly request your assistance in recovering access to my emails and Facebook account, or guidance on how to add my new email address or phone number. I am now accessing emails and calls through [redacted], [redacted], [redacted], and [redacted]. I am willing to undergo verification to verify my identity as the account holder if required. Your prompt help in resolving this matter is greatly appreciated. Thank you.

Hello Yahoo team, I am currently locked out of my email address [redacted] The phone number linked to the account is outdated, and I no longer have access to it. When trying to reset the password, I'm prompted to identify myself via my mobile number, but I can't access the account to update the phone number. Kindly send me a new activation code to my new email address [redacted] or alternatively to my new mobile number [redacted].

Two years ago, my Yahoo account was hacked, and I was locked out due to a password change. I notified all my contacts and created a new account to avoid any potential issues with identity theft. Although initially not worried, the account has been accessed again recently, sending an email to my brother. This raises concerns, and I am unsure of the user's intentions. Could you please assist in permanently closing this compromised account to prevent further unauthorized access? Thank you for your assistance.

Hello everyone, I have the following issue. I am unable to log in with my Yahoo credentials because it asks for verification that is sent to [redacted], but I cannot access it because [redacted] says I should enter a verification sent to my email [redacted], so I am stuck in a loop. I have already contacted Microsoft customer support, who directed me to this site. I wanted to inquire if you could unlock/repair my email [redacted] so I can use my login details again.

I am having trouble logging in with my Yahoo account. When I try to log in, it asks for a confirmation to be sent to [redacted] which I cannot access. The email [redacted] directs me to confirm my Yahoo email, [redacted], creating a loop. I sought advice from Microsoft customer support who directed me to this page. I would appreciate it if my email to [redacted] could be activated so I can regain access. I attempted to log in on February 12th, but suspect my password may have changed and I am unable to reset it. Could you assist me in resetting my password or sending me a new one? Thank you.

I am facing an issue logging into my Yahoo account. I am stuck in a verification loop between my emails E*****@***.com and S*****@***.com. Microsoft customer support directed me to this platform for assistance. Can you help me activate my email S*****@***.com so I can regain access to my account? Thank you.

My name is Jesús Beachwalker. My phone number is 1-[redacted]. I'm seeking help because I can't access my email account ([redacted]) since I changed my phone number some time ago, which was needed for a security message. I am no longer the owner of phone number 1-[redacted], which was linked to said email. I would appreciate a call to see if the number can be changed to 1-[redacted] or a text confirmation if the change has been made. Thank you for your assistance.

In [redacted], I downloaded the Yahoo Mail app on my phone. However, after a few months, I removed it due to the memory it was consuming. Subsequently, I discovered that I had been completely locked out of my Yahoo accounts. The recovery mobile number I had used was no longer valid, and Yahoo does not offer an alternative option for a landline number. I am stuck with an 8-digit recovery option that I can't utilize since I am locked out, and the only other choice presented is a premium rate service, which I do not wish to subscribe to. I feel unfairly pressured to pay for a situation created by the company. It is frustrating that something that should be easily solvable has turned into a financial burden. The entire situation seems deceptive.

I'm having trouble with my password; it never seems to work. I have to keep changing it, and it's frustrating. Even when I try using email, I still can't seem to log in. The response time for assistance is too slow. I receive information promptly only on my cell phone. How can I resolve this password issue efficiently and ensure it stays fixed? I need immediate help, not a delayed response the next day.

Hello, I am Dr. Hemanthi from Sri Lanka. My Yahoo email address is m***********@yahoo.com. I have been using this email for a long time for both personal and official purposes. Recently, I accidentally uninstalled the Yahoo Mail app on my Samsung Android phone. After reinstalling it the next day, I tried to sign in but was unsuccessful. They sent a verification code to my Gmail, but I did not receive the email. When I tried to use my phone number, it said, "Sorry, this account has no mailbox." Before uninstalling the app, a push message was sent to my phone for email verification, which allowed me to access my emails. I am confused about what has happened. Is it possible that I have forgotten my Gmail account? Why can't I access my mailbox? Any help in resolving this issue would be greatly appreciated. Thank you.

Dear Support Team, I am facing an issue with my Yahoo account. Even though I remember my username and password, I have not accessed my email in 8 years. During the period of 2[redacted], I resided and studied in Cyprus, where I used my Yahoo mail. Upon returning to Iran, I have been unsuccessful in accessing my account despite numerous attempts. The challenge lies in the fact that my recovery phone number is a Cyprus number that is no longer accessible in Iran, and my recovery email, [redacted], is not recognized by Hotmail. Consequently, I am unable to receive the verification code that Yahoo sends to either my recovery phone or email. Your assistance in recovering my account is greatly appreciated. I anticipate your response. Sincerely, Laleh H.

Good morning! I'm Mita Catalin Costel. I'm having trouble accessing my email address. The issue started when I associated my email [redacted] with my old phone number [redacted][redacted]. I've since moved to the United Kingdom and changed my phone due to damage. Now, I can't access my email because of a security key. The recovery phone number is outdated. I'm unsure how to proceed. Thank you for your assistance. You can reach me at my secondary email, [redacted]

Thank you for your message. An incident [redacted] has been generated for you, and a specialist will contact you soon at [redacted] Please return to Yahoo Help Central. February 12, [redacted] I am reaching out to address issues with your software. I have attempted to delete all contacts, but they keep reappearing. I am unable to add new contacts from a .cvs file or create a list due to missing checkboxes. Numerous users are experiencing similar problems as highlighted in the following complaints: "Please return the old view of contact details, where I could see all details on my contacts and their lists for easy management." "What changes were made to my contact list? I can no longer assign contacts to lists or locate individuals in my list." "I am receiving random emails suggested by my contacts. Please restore the functionality that was working fine!" "The feedback on the Contact List is unanimous. It is impractical and frustrating. Please consider user feedback." Are there any plans to address these issues? I am eager to utilize my contact list again. Sincerely, M.V.

I am having trouble accessing my account due to my broken mobile device with the Account Key linked to it. When trying to log in from another device, I am prompted to activate a link sent to my mobile which I cannot access. Therefore, I am unable to reach my account. The email associated with my account is [redacted], but I am unable to access it. Please contact me at [redacted] instead. Thank you.

I'm Mita Catalin Costel. I'm currently facing an issue with accessing my email. Originally registering in Italy, I created my account [redacted] and linked it with the phone number [redacted][redacted] of that time. Residing in the UK for a year now, I had to change my phone due to damage, making it impossible to access my email as I had set up a security key. With my old phone number no longer active, I'm at a loss for recovery options. I rely solely on my secondary email, [redacted], for communication. Any assistance will be greatly appreciated.

I am Mita Catalin Costel, and I am unable to access my email address. The issue began when I lived in Italy and opened the email address [redacted], linking it to phone number [redacted][redacted]. I did not have an alternative or recovery email address at that time. I have since moved to the UK, and after changing my phone due to damage, I cannot access my email because of an activated security key. I only have the phone number mentioned above for account recovery, but it has been deactivated for about a year. I am unsure what steps to take next. I can be reached at my secondary email address [redacted] for further assistance. Thank you in advance for your help.

I used to have an AT&T email account, [redacted], which got hacked and had to be deactivated. I also used Yahoo Finance to track my stock portfolios, but now I can't log in as it says my userid is not recognized. I now have a new Gmail account, [redacted], and would like to retrieve my portfolio information from my old Yahoo account using my new email.

I can access my Yahoo mail account with my username and password, but it's prompting me to use a recovery email I no longer have access to. This particular email is crucial to me because it holds important emails from my late father. I have never changed my password or canceled the account so I'm unsure why I can't access it through alternative means other than the recovery email. I'm open to providing any proof of identity necessary.

Hello, I recently updated my phone number for Yahoo mail recovery but forgot to add my recovery email. Unfortunately, I can no longer access my account because my old phone number is no longer in use. This is urgent because I have important documents in my Yahoo email. Email: [redacted] Old Phone: [redacted] New Recovery Email: [redacted] New Phone Number: [redacted] I would greatly appreciate your assistance in recovering my password. Thank you.

Hello, I'm Michael Robert Brooks. I was in the USA when I opened my Yahoo email, which I had been using for a long time. Unfortunately, when I returned to the Philippines, someone broke into our house at night and stole several items, including my laptop, iPhone, and other belongings I brought from the USA. Since then, I haven't accessed my old email because I forgot the password. There are many memories attached to that email. Could you please assist me in recovering access to my account? My email address is [redacted], and my new email is [redacted] Thank you for your help.