Yahoo Customer Service Issues

Hello, I need assistance as I have lost access to my old phone, which is [redacted]. Unfortunately, I do not have an alternative email address. I am unable to sign in because it is asking for the account key that was sent to my old phone, which I no longer have access to. Despite my efforts of calling Yahoo customer service daily, I have not received a call back as promised. This situation is critical as all my work emails are in that account. Can you please help me recover my Yahoo email? My new contact number is [redacted], and my name is Agnes Benke, born on July 29, [redacted]. The Yahoo email address linked to this issue is [redacted] Thank you for your attention to this matter. Warm regards, Agnes BENKE

When I was younger, I created an email account under the username [redacted], and at that time, I also had a phone number and an alternative email linked to it. Over the years, I lost access to that phone number since I was just a carefree kid. Recently, Yahoo started blocking my login attempts, requesting verification that I never had to do before. I remember the password for [redacted] even though I haven't used it in years. When I attempt to log in, it prompts for verification, which I can't complete without the old phone number, which no one has anymore. The alternative email, [redacted], is experiencing the same issue. All I want is to recover access to [redacted]

I recently visited the doctor due to memory loss. My wife mentioned I have multiple Yahoo subscriptions, but I don't remember signing up for them. Please assist in identifying these subscriptions, canceling them, and arranging a refund. Unfortunately, I have no recollection of the sign-up dates or details. I appreciate your help in unsubscribing me from these services and processing a refund. Thank you. - Doug F.

Hello, I have forgotten my Yahoo password and cannot log in with my new phone. I had to change my phone because my old one broke. My Yahoo email is linked to important accounts like social media and bank access. I need access to get verification codes for other services. It's crucial for me to recover my account for access to personal information and other accounts. Your assistance in recovering my Yahoo account would be greatly appreciated.

Dear Sir/Madam, I am having trouble logging into my Yahoo account. I have forgotten my password and cannot remember the answers to my security questions. I haven't used my Yahoo account for a long time, and I changed my old mobile phone because it was broken. Unfortunately, I did not update my Yahoo account information on my new phone and now cannot access my important work emails, bank details, and social media accounts associated with that email address. My social media accounts contain personal photos and business pages that require verification through my Yahoo address. I hope you can understand the urgency of my situation and assist me in resolving this issue promptly. Contact email: [redacted]

Dear Sir, I am writing to report that my Yahoo email account, [redacted], was hacked on November 26th at 4:35 Indian time. The hacker created a similar email account, [redacted], and was using it actively. Even though I managed to regain access to my Yahoo account by changing the settings and password using my alternate email address, I am currently unable to send or receive emails from my original address, [redacted] I would appreciate it if you could assist me with resolving this issue. Thank you.

Hello, I'm having trouble accessing my Yahoo account, [redacted] I remember the password, but every time I try to log in, I get a message about unusual account activity. The options provided involve a text message, but I no longer have access to the phone number associated with the account. The other option is through email, but I face the same issue when trying to use that method. I really need access to my Yahoo account. Thank you.

I am having trouble accessing my email account and suspect it may have been compromised. The security questions for the reset process are not accepting my correct answers. I would appreciate assistance in recovering my email or I may consider switching to a different email provider. I have been a Yahoo user for over 20 years and can provide my most recent password if needed. Please contact me at my Gmail account provided below instead: [redacted]. Thank you.

I would like to provide more information regarding an issue I am facing. I possess an old Yahoo account, [redacted], which has been inactive for several years. I now require access to this email to verify details for Microsoft support. While I managed to log in with the correct password, I am prompted to access an old email linked for recovery verification, of which I cannot recall the full name due to its disuse. To establish ownership, I am ready to share any relevant information pertaining to this Yahoo account. Comparing [redacted] with [redacted], my current Yahoo account, will reveal identical details such as names and birthdates. If disclosing the full name of the recovery email for [redacted] proves challenging, I would appreciate updating the recovery email to [redacted] for ease of access. I am prepared to offer further details via email or phone to facilitate the resolution process promptly. Thank you for your assistance in advance.

I have been using my Yahoo account frequently on both my computer and phone. Unfortunately, I am facing an issue with my account as I need to update my phone number and device due to losing my previous phone. I have a new phone number and device, but I am unable to sign in because the verification code is being sent to my old number. I have tried to recover my account using another email address, but I am unable to locate my alternate account. How can I access my Yahoo account without the old phone number or alternate email address? Any assistance with this matter would be greatly appreciated. If you are able to provide a solution, please send the details to my son's email, [redacted]

I've been having an issue with my Yahoo email account. When I created it, it mistakenly named me Nadiya Fine. I've tried various methods to change it, but nothing has been successful. This has caused me some embarrassment and inconvenience, especially during important communications related to buying a house. People don't recognize my email until I explain the incorrect name. It has even led to misunderstandings like my work mistaking my email for spam. This situation is frustrating and has caused delays in crucial correspondences.

I have an old Yahoo account from my childhood that I can no longer access. I would like to either delete the account or set it to private since there are some questions from my childhood days that I want to remove. The account name is [redacted], but the email linked to it was deleted, and I don't think RoadRunner is still an ISP. At the very least, I would like to make sure the Yahoo Answers posts are private or hidden to avoid appearing in Google searches. Thank you for your assistance, and please let me know if you need more information.

I am having trouble accessing my account "[redacted]" because I can't access the registered phone number or remember the password. This is concerning because I uploaded an embarrassing video with this email. I have been trying to recover it for several days with no success. Please provide a helpful response soon, as your website is difficult to navigate and not providing the assistance I need. Thank you.

Hello, my name is Mihai Irimia. In September, I was arrested and incarcerated at Pentonville Jail in London. Unfortunately, on the day of my arrest, my cellphone was stolen. Upon my release, I attempted to access my email account only to discover that my password had been changed. I have the Gmail address needed for password recovery, but unfortunately, the password for that email has been altered as well. The only option left for recovery seems to be the security questions, but I am unsure of how to access them. I kindly seek assistance in recovering access to this account.

I have received multiple emails from Yahoo in the past 10 days about sign-in attempts from various countries. Despite changing my password, the attempts persist. The emails contain sign-in codes and details like the device used, time, and location. The messages advise reviewing recent activities and removing unrecognized devices. The unsettling aspect is that the emails appear authentic with a Yahoo email address and provide sign-in codes. I am in Brazil and want to protect my Yahoo account without relying on a phone number for security. I am concerned about the unauthorized access attempts and seek guidance on securing my account effectively. Thank you. - Maria

I just received an email from support <[redacted]>. It stated: Dear Customer, It appears that some information on your YAHOO! ACCOUNT is missing or incorrect. Please update your information promptly to continue enjoying all the benefits of your account. If you do not update your information within 2 days, we will limit what you can do with your account. UPDATE ACCOUNT> I'm not sure if this email is genuine and authentic. Can someone please confirm? Thanks.

I am having trouble accessing my Yahoo account as I can't reset the password without my old phone number. I got a new number after the old one was stolen. The verification is being sent to my old phone which I no longer have access to. Additionally, it is asking for an access key which I wasn't aware of having. I have been using just my password for years, and now I'm locked out. Any assistance would be greatly appreciated.

I have limited vision and attempted to reset my password, but I am now unable to access my Yahoo account. I am 81 years old and require verbal assistance from a real person without any charges. Please reach out to me on my home phone at [redacted]. Desperately seeking help as I entered the code you provided and my new password is not being accepted. I am at a loss on what steps to take next. Assistance needed. Thank you.

I attempted to use Yahoo without ads, but I wasn't satisfied, so I tried to cancel it. Even though it confirmed my cancellation, I received an email saying they would charge me $3.49 for Yahoo Pro. I'm confused why they are holding onto the money after I cancelled before the trial period ended. I want to prevent them from taking any more money. Yahoo's signup process is simple, but canceling seems difficult. Please resolve this by cancelling my Yahoo Pro subscription and refunding me. Thank you.

Hello, I'm Nadia Sabrina. I am trying to access my old Instagram account. They sent the email to my previous Yahoo account. I have updated my phone number and email. I can provide proof that I am the rightful owner of the account. I really need to regain access to my old account. Your assistance in this matter would be greatly appreciated. Thank you.