Yahoo Customer Service Issues

I am experiencing difficulty with my email on my iPhone. When I tried to use it, it requested a password linked to my Apple ID, but it kept saying it was not valid. I urgently need this issue resolved as I cannot access my contacts or passwords on my phone. If any verification texts or emails are sent to reset my password, I have tried multiple times only to receive unfamiliar phone numbers and emails. Please reach out to me promptly on my wife's phone number [redacted] or email me at [redacted] My name is Gerald Alexander, and the email I need assistance with is [redacted] If there is any attempt to deceive me into subscribing to a monthly email service, rest assured it will not succeed, and I will report it to the proper authorities. This has impacted my iPhone functionality since the email is connected to my Apple ID account.

Hello Yahoo & Get Human forum users, I urgently need assistance recovering my accounts. Many years ago, I created the email account [redacted], which I used to create a Facebook account under the username Thelma Kisela. I am currently unable to access my Facebook account because I have forgotten the password. To regain access, I require a verification code sent to my Yahoo email for password reset. However, I am unable to sign in to my Yahoo account due to various issues: forgotten password, account not found on Yahoo page, lack of linked phone number, and unsuccessful recovery attempts. Despite trying several methods such as account recovery, reaching out to Yahoo support via phone and Twitter, and exploring support links, I have been unable to resolve the issue. I seek guidance on how to regain access to my Yahoo and Facebook accounts without the required password and phone number. Any assistance is greatly appreciated as my previous efforts have not been successful. Thank you.

I recently contacted Yahoo Mail because my inbox was empty. I received a message from the troubleshooting team stating that an incident number [redacted] has been created for me. They mentioned that a specialist would email me soon at [redacted] The issue has been resolved, and I no longer require help from the specialist. All my folders and emails have been restored. The problem was due to an error in the sign-in email address, as it was only accepting the incorrect address: [redacted] I tried entering a new account in the sign-in box, which allowed me to access my account with the correct email address. Thank you, Karen.

I enjoy reading the stories you post on my home page. I used to be able to write a comment directly under the story. However, that option has been removed, and now we are directed to social media platforms like Facebook or Twitter to leave comments. I prefer not to use Facebook or Twitter for this purpose. Please consider reverting to the previous method of allowing comments under the stories. There have been stories where I wanted to leave feedback but couldn't due to the current format. Additionally, it would be beneficial to have a customer service phone number for inquiries like this, as speaking to a person is often more effective than filling out an email form.

I have maintained my Yahoo email account for many years, disregarding those who consider it outdated. However, I am growing frustrated with the constant mention of our previous president when I check my emails. I vehemently disagree with his actions and policies. If this continues, I will be forced to switch to Gmail. My loyalty and ad revenue will go to another service that respects my stance. I urge you to cease the political content as it deeply upsets me due to personal losses during the pandemic. I will initiate the transfer of my emails promptly if this matter is not addressed. Thank you.

Please, I have a big issue with my Yahoo email that I hope will be resolved as soon as possible. I can no longer download attachments to my messages; some files are accepted while others are not. Specifically, it rejects files like scanned copies of my diplomas, even if they are in PDF format and of a reasonable size. Additionally, some attachments in received and sent emails do not appear. I deeply regret trusting and including this email address on my job application, as I can no longer send files, risking missing out on opportunities. Please do something to solve this problem quickly, or I will have to leave this email service for good if it causes me to miss out on opportunities.

My phone was stolen, and I'm trying to track it on another device. Gmail sent a code to my Yahoo email, but I can't access it on this device. I'm looking to bypass the wait or speak with a representative urgently. Yahoo advises contacting customer service for paid support. I'm currently at the hospital due to a kidnapping incident where my phone was taken, and my car was recorded on CCTV. I regained consciousness in my car without my phone and injured, unsure of my location.

Since [redacted], I've been a loyal Yahoo! account user, regularly participating in the polls on in.yahoo.com. Recently, I've noticed a shift in the trends and am feeling uncertain about the authenticity of the polls. I want to understand the measures in place to ensure that the votes are genuine and from Indian account holders. Lately, I've observed a bias towards anti-India, pro-Pakistan, and pro-China choices in the polls, which concerns me. To maintain trust in the polling system, I believe implementing verification methods for users' nationality and authenticity would be beneficial. It's important to me as an Indian citizen to have confidence in the fairness and integrity of the online polling platform.

I have forgotten the password for my email account [redacted] The recovery code was sent to my old mobile number [redacted]4, which I have not used for a long time. This is causing a problem as my children's school communicates important information through my email. I contacted Yahoo customer care at the number [redacted]6, but they were unable to assist me. The representative mentioned that they could only send a reset code to the old number without asking any security questions and abruptly ended the call. This situation has left my kids without access to important updates for almost 48 hours. I am willing to provide any necessary security information to reset my password so that my children can resume their home learning. Thank you for your help. Regards, BT

Hello, I am Moradi, and I have a Yahoo Mail account registered as [redacted] since [redacted]. I also use the same email to access my Instagram account with the handle @aradmoradi. I initially signed up for Facebook using the name aradmoradi, which belongs to my son. Unfortunately, I can't recall my alternative email. I am willing to provide my passport and my son's passport from when he was four years old to verify my identity. Your assistance in recovering my account is greatly appreciated. Best regards, Basireh Moradi

Hello, I am experiencing an issue with one of my accounts. After performing a factory reset on my phone, I am unable to access my email account. It is prompting me for an authentication code, but as my phone number is not connected and that device was the sole method used for that account, I am not receiving a code. While I do know the password for the account, I am wondering if there is a way for me to log in using only the password without the authentication code. Thank you.

Last week, when I opened my iPhone 6 or 7 to check my email, I was shocked to find both my Yahoo and Gmail inboxes empty with a message saying "No Mail." This is unusual for me as I frequently check my emails throughout the day. Having not received any advance notice about this, I am concerned as I haven't received any new emails for several days. Since I have upcoming appointments, I urgently need to resolve this issue. Surprisingly, I can still receive emails on my desktop computer, but it's not portable. My primary email address is [redacted], followed by [redacted] I kindly request not to reply via email due to the issue; however, you can contact me via text message on [redacted]. My name is Carol.

Dear Yahoo Team, I am Princess Medina, the owner of the account. I am writing to address the issue with the recovery of my Yahoo account [redacted] I am unable to access my account as I have not used it in a long time. Additionally, I have changed my phone number and lost access to my old number due to misplacing my phone. Despite attempting the recovery process provided, I am unable to proceed as the page continually displays 'We can't sign you in right now. Please try again in a while.' I have made multiple attempts to resolve this without success. The account holds significant importance as it is linked to my other social media accounts. I hope you can understand my predicament. I confirm that all the information provided above is accurate to the best of my knowledge. For further inquiries, please reach out to me at [redacted]

My name is Yenis Julio Vasquez, and I used to live in Venezuela. I opened an email account with Yahoo, "[redacted]," several years ago. Due to the issues in Venezuela, I had to return to my country, Colombia, and left inactive the phone number and email account I used in Venezuela for some time. Now, as I try to recover my account, it does not accept my password and prompts me to use the recovery phone number, which I no longer have access to. I kindly request your help in recovering my mentioned email account as it contains very important information for me. I did not set up an alternate recovery email at the time it was created by a specific center for computer services in that country.

Hello, I have been experiencing issues with logging into my account for years. My account was hacked around 6 years ago, but I didn't take much action then as I had either retained my passwords or updated them for most sites and games. However, there is one game still linked to the email address [redacted], and my password no longer works for it. I attempted to recover my password, but without access to my Yahoo account ([redacted]), I am unable to retrieve it. Yahoo no longer has the security question feature available, leaving me unsure of how to proceed. I have some details about the email account, such as the backup email being the same as the account email, the current password as kanacke22, and I am confident I know the security question. I am hoping for assistance in resetting my password and regaining access to my account. I apologize for any language errors, as I reside in Germany. Thank you in advance for any help. Best regards, T.

Hello, I am reaching out on behalf of a customer, Mr. Jens Dietrich Röhe, who is having trouble accessing his Yahoo mail account. Each time he attempts to open his mail client, a prompt requests him to enter his password, but upon doing so, it states it is incorrect. Despite trying to reset the password on the Yahoo support website, an error message appears indicating they can't log him in at the moment. This issue has persisted for weeks, and both online support options and phone numbers have proven unhelpful with automated responses directing back to the website. Could you please advise on how we can successfully regain access to Mr. Röhe's mail address? Thank you, Tim Nielsen - CSVnord

I used my husband's computer, thinking it would make accessing my email easy, but encountered issues with verification codes and changing passwords. Despite selecting not to remember on his computer, I now can't sign in on my Android phone due to device Pin/Pattern/Fingerprint requirements. This email is crucial for communication and accessing vaccination details. I urgently need assistance to regain access to my email account. Please contact me via phone. Thank you.

I'm assisting a customer who is facing challenges with her email accounts. She had a google account used for verifying her Yahoo password, while her Yahoo account contained crucial emails spanning many years. Unfortunately, after logging into the Yahoo account from her apartment, all her emails were missing. Additionally, the google account set up for password recovery has an incorrect phone number, making verification impossible. The situation has caused her distress, especially as she requires access to manage medical issues and access important documents. The current verification processes are proving to be difficult to navigate, especially for older individuals. She needs her emails restored urgently, as years of valuable work are at stake. Despite attempting to create new accounts, she faced issues due to the phone number restrictions imposed by both providers. It seems a separate phone for each email account may be the only solution. I hope someone can provide assistance to resolve this issue promptly.

I was hacked a few weeks ago and changed my password. However, I made a mistake and Yahoo is now saying my password is invalid. When I tried to create a new password, it was not accepted. I contacted Yahoo customer service, but I had trouble understanding the person on the phone due to my hearing impairment. At 79 years old, I am not very tech-savvy. Even a tech expert who visited my house couldn't reset my password. I vaguely recall having created Gmail accounts, but I don't know the passwords. I am unable to receive a temporary password since my Yahoo email is inaccessible. Every time I attempt to reset the password, I am asked for a previous password that I can't remember. Should I close my account? Please help me with this confusing situation. 🥴🥴

I am experiencing an issue with my email, [redacted], where I am not receiving emails from the domain @instagram.com. This problem is preventing me from accessing my Instagram account, as the recovery address is linked to [redacted] I have thoroughly checked all security settings, spam filters, and other configurations on my email account, without any success in resolving the problem. Your prompt attention to this matter would be greatly appreciated, as this has been ongoing for quite some time. Regards, Mr. Mourad LOUADAH Email: [redacted] Phone: +[redacted] [redacted] [redacted] [redacted]