Yahoo Customer Service Issues

I received this email offer, is it legitimate? Yahoo! Hello Yasmina Faure, I tried to reach you by phone a few times earlier last week, I'm not sure if I have the right number? So now, I'm trying via email, is this correct: [redacted]? We have decided to do our best to help people have fun, all from home safely - that's why we have selected [redacted] customers at random who have purchased a product from us in the past 18 months. We have prepared a special gift for the summer holidays. I am happy to announce that you are one of the [redacted] lucky ones! Yasmina, your parcel number is: #FR15847. GO TO THE SUMMER PROMOTION Thank you for your support! Julie Brodeur | Yahoo Support

I need assistance with my Yahoo account that I established a decade ago. I am concerned as I discovered unfamiliar email addresses and a recovery number linked to my ymail account. My email, [redacted], was previously associated with my Facebook as Dhandy G. Velasco, as well as SCRIBD, Viki, and Twitter accounts. I seek guidance on how to detach/deactivate these links and remove all related information from [redacted] I fear someone may have unauthorized access, potentially using it for fraudulent activities, endangering my identity. Despite addressing this issue with Yahoo years ago, I was unsuccessful in resolving it. I never set a recovery number, and the one linked is unfamiliar. Kindly assist me as my old email is still actively connected to various accounts.

Hello, I have been using my email address for over 2 years as a safe storage place for important data, photos, and phone numbers. Recently, I encountered an issue where I received failure notices when trying to send emails to this address. Ignoring it initially due to time constraints, I revisited after 3 months to find my inbox empty. It appears as if I have just created the email address. I urgently need my inbox content recovered. The email address facing this problem is ******@***.com. Any assistance in recovering the lost data would be greatly appreciated.

Hello, I am seeking assistance with my Yahoo account. My Instagram is linked to a very old Yahoo email that I haven't used in a while. Instagram is asking for confirmation that I am the rightful owner and is sending emails to my outdated Yahoo address. I remember my email and password, but after signing in, it indicates suspicious activity and sends a code to a number associated with my Yahoo account that I no longer have access to since moving to a different country. I urgently need access to this Yahoo account to retrieve my Instagram account. Looking forward to your help. Regards, Austeja.

Hello, I am reaching out regarding my Yahoo account, specifically linked to my Instagram. The Yahoo email associated with my Instagram is old and I have not used it for some time. Instagram is asking me to verify my account and is sending emails to my outdated Yahoo address. I do recall my email and password, but upon signing in, it indicates suspicious activity and mentions sending a code to a phone number linked to my Yahoo account, which I no longer have access to as I have moved to a different country with a new number. I am seeking assistance in accessing my Yahoo account to regain control of my Instagram. If there is a way to bypass the phone verification, perhaps through photo verification, that would be greatly appreciated. Looking forward to your response, Best regards, Austeja

I have forgotten my Yahoo Mail password. The only recovery option available is through a phone number I no longer have access to. Currently, there is no way for me to reset the password without incurring costly phone call charges. Urgent assistance is required as some of my financial matters are linked to this email account.

I have forgotten the password for my Yahoo mail account. The only way to recover it is by using a phone number linked to the account, but I no longer have access to that number. Unfortunately, calling to reset the password would incur charges. This is urgent as some of my financial matters are connected to this email address.

I forgot my password for my Yahoo Mail account. The only recovery option available is through a phone number that I no longer have access to. I am unable to reset my password without it. The only alternative is to call customer support, but the expensive phone call is not feasible. Please assist me in resetting my email as soon as possible. Some of my financial information is linked to this account, and I am currently unable to access it.

I recently changed my phone number due to some security concerns on my account. I have not updated my password in quite some time. The issue I am facing now is that I am unable to access my account using my new phone number as it is not recognized. Additionally, ever since I switched to a budget Samsung phone, my entire contact list has been erased. I am unsure if this is a problem related to Trollback or your company's services. Unfortunately, I cannot afford a monthly tech support service at the moment. Kindly, Darlene R. Brown

I'm having trouble making a payment as my PayPal account is not working properly. I suspect someone is trying to harm me. I'm avoiding online purchases for now. Tomorrow, I plan to visit another place to see if I can fix this issue. I have suspicions about someone in my family, like my daughter-in-law who has advanced computer skills, and my ex who holds a high position at the IEEE. I apologize for any spelling mistakes in my message. I will seek assistance elsewhere before considering help from anyone.

I recently purchased a new phone and got a new phone number. I'm having trouble accessing my account because the account key code is being sent to my new number, while my account is linked to my old number. As a result, I'm unable to verify my account and access my email on both my phone and desktop computer. I've attempted various solutions following online instructions, but most of them require signing in to Yahoo Mail, which I can't do beyond the account key code. I rely on this email account for everything and have important data stored in it. Any assistance would be greatly appreciated.

I am having trouble accessing my Yahoo account as I no longer have access to the phone number attached to it. My Yahoo email is [redacted] and the phone number on file is [redacted]. I would like to add my Gmail account [redacted] and my current phone number [redacted] for account recovery. The last password I remember using is loveME4ME, and I last used a Samsung Galaxy phone which is no longer working. It has been a while since I accessed this email account, and it's crucial for recovering my Facebook account as well. Any assistance in recovering my Yahoo account and subsequently my Facebook account would be greatly appreciated. Thank you, Brian K Williams.

I recently received an email from Yahoo stating that I did not comply with their guidelines. They have restricted me from posting comments, even on stock market forums. I have been a Yahoo user since the 1970s, and I feel that their actions towards me are unwarranted and excessive. I believe this is an overreaction, and I respectfully request Yahoo to reverse the current restrictions on my account. Despite being the target of name-calling, I have never made any threats. It is frustrating that while others can still post on stock market forums, my comments vanish as soon as I log in. This situation feels unjust, and I urge Yahoo to address this issue promptly. Thank you.

Is this email real or fake? Hello P., We are pleased that you are using Yahoo Mail and want to ensure that everything is running smoothly. That's why we are contacting you today. We have noticed that you are using third-party apps (such as email, calendar, or contact apps that are not from Yahoo) that may use a less secure sign-in method. To protect you and your data, Yahoo will no longer support the current sign-in method in your app starting October 20, [redacted]. In order for you to continue using Yahoo Mail without any issues, you must take one of the steps listed below. But don't worry, you have various options. Choose the option that best suits you: Option 1: We recommend accessing your email account using the free Yahoo app for iOS and Android. You can also simply go to mail.yahoo.com to open Yahoo Mail in your browser. Option 2: If you want to continue using your third-party app, you can synchronize it with our secure sign-in method in a few steps. The steps vary depending on the email app, but in most cases, you need to remove your Yahoo account from the respective app and then add it back with the updated secure sign-in method. Click on the respective link below to follow the steps for your third-party app: iOS Mail Gmail Samsung Mail Others Option 3: You generate a unique one-time password to log into your account in your third-party app. Once generated, your app will automatically sync securely with your Yahoo Mail account as long as you stay logged in. Find out how this works here. If you want to learn more about these changes, simply visit our help page. If you have already taken action, even better. Thank you for using Yahoo Mail! Your Yahoo Team Privacy Policy | Help | Terms and Conditions ©[redacted] Verizon Media. All Rights Reserved. 5-7 Point Square, North Wall Quay, Dublin 1, Ireland

Good afternoon, I am having trouble accessing my Yahoo.es account ([redacted]) because I changed my cellphone and cannot recover it. Unfortunately, I also can't remember the alternative email I used since it has been a while since I last accessed it. It's crucial for me to log into my email as I am a musician and all the registration for my songs were sent to this email address. Thank you for your help, and I am eagerly waiting for any response. Sincerely, Samy K. Cali, Colombia

Hello, I am unable to access my Yahoo mail account via the Yahoo app because my phone number has changed. Unfortunately, I no longer have access to the old number, and I cannot find a solution on the Yahoo Support page to update my number, which is very frustrating. There is also no alternative email address for recovery. Can you please advise me on how to change my number? I have tried both the app and the desktop version on my laptop/PC, but everywhere I am asked for the old number or it says a code was sent to the old number. I no longer have access to the old number under any circumstances. Thank you, Sara K.

Dear Technical Support Team, I am writing regarding my Yahoo email account "[redacted]," which I have had since [redacted]. Recently, when I attempted to log in, I received a message stating, "Sorry, we don't recognize that email address or phone number." It appears that my email has been deleted from the Yahoo server, and I am unsure why or how this occurred. This email account is crucial for my communication with friends, partners, coworkers, and customers, as well as storing important data files and work programs. It also serves as the primary contact for my other accounts, such as Facebook. I kindly request your assistance in recovering my email account, as it holds valuable and irreplaceable information. Your help in this matter is greatly appreciated. Thank you for your attention to this issue. Best regards, Mohammad Z

I no longer use Yahoo email as I have an AT&T Android phone and prefer Gmail. It has been around eight years since I last used my Yahoo account, and I heard that accounts are deleted after 12 months of inactivity. I want this account deleted as I no longer have access to my recovery email or remember the password. It seems like Yahoo charges for assistance, which makes me think they delay deletions to profit. I recently discovered my Yahoo account may pose an identity theft risk, so I urgently need it removed. I am receiving unwanted messages, causing frustration. Please delete my Yahoo email promptly.

Dear Sir or Madam, I am facing a significant issue as I am unable to access my email account. I was automatically logged out, and now I cannot recover my password because I did not set up any recovery options, as the app informed me. Unfortunately, I also do not remember my account key. My email address, [redacted], is crucial to me, as all my important communications are linked to it. I kindly request your assistance. I have other email addresses linked to this account but they are not as essential. For further communication, you can reach me at the email provided below or at [redacted]79. I cannot recall if I used my correct details during the account setup, but if I did, they would be Bianca Münster, born on 06.01.[redacted], from Elmshorn. I am available for any additional questions. If the information provided is insufficient, please let me know, and I can provide details of the emails I receive to verify my ownership of the account. Best regards, Bianca M.

I have an issue with Yahoo not allowing comments on their stories. It seems like they are silencing opposing opinions in an attempt to push a biased narrative, especially during this election year. I believe in truthful journalism and balanced reporting. It's disappointing to see such one-sided stories perpetuated without room for discussion. Yahoo should aim for authentic reporting rather than stifling differing perspectives.