X Customer Service Issues

Dear Twitter Support, I am writing to address the suspension of my account due to multiple reports. Recently, I engaged in a dispute with @steelseries following the Xbox announcement. Some individuals wrongly interpreted my comments as a threat when I said, "I will stab you" to a friend. As a moderator on Twitch and Reddit, using the term "stab" was in reference to taking moderation action, not actual harm. I sincerely regret any misunderstanding caused by my words and commit to refraining from such language in the future. The person involved has clarified the situation and understands the context of our exchange. The reports stemmed from fans upset over factual corrections I shared regarding the Xbox specifications. I kindly request your assistance in restoring my account access. Thank you for your attention to this matter. Best regards, [redacted].

Hello, I am experiencing issues with my Twitter account. It seems to be invisible with no followers or leads for a long period, even when mentioned in tweets. I share music content and have received no response from Twitter Support or technical accounts. My posts disappear and reappear, impacting my reputation in the music industry. I use my real name and email address consistently. I do not post inappropriate content and am frustrated by the lack of assistance. I would appreciate a phone call at [redacted] to discuss further. Thank you.

As a videographer and photographer who captures game highlights for Twitter, I have encountered issues with my account being locked due to copyright violations. Despite not receiving specific takedown notices, I understand the importance of using royalty-free music moving forward. Twitter's failure to provide detailed information on the copyrighted content that led to the lock was frustrating. I utilize Twitter not for profit but to share content and engage with the lacrosse community. I am committed to addressing any violations and ensuring compliance with copyright policies. Your guidance in resolving this issue promptly would be greatly valued. Apologies for any unintended infringements and the disruption caused by the account lock. Thank you for your assistance in rectifying this situation. - MF (@fLAno0)

I have been dealing with a troubling situation involving false accusations on a thread that needs to be removed urgently. The thread contains harmful information about me that has affected my university and my global reputation. There are concerning threats made towards me, including mentions of individuals coming to my home and messages that have made me fear for my safety. This has led to a decline in my mental health, and I am now seeking treatment at a hospital. It is distressing that Twitter has not yet taken action against this harassment, despite multiple reports from my family and friends. The thread in question, which I have shared the link to, must be taken down promptly for my well-being and safety.

Subject: Unintentional Order Placed under Account name @marczak_rob I did not mean to proceed with the order mentioned in Invoice #[redacted]. When I was checking the pricing for promoted tweets, the order was unexpectedly confirmed without my input. I did not physically interact with the keyboard or mouse at that moment. I suspect a possible keystroke in the buffer may have triggered the transition to the next screen. I want to make it clear that I did not intend to make this purchase and currently do not have the means to cover the cost. As a person with disabilities relying solely on social security benefits, I kindly request the cancellation of this order and a pause on any collection efforts. There is a possibility that I might be able to settle the dues for the completed part of the order in the coming months due to some potential changes in my situation.

Dear Twitter Support, I am contacting you regarding the suspension of my account (@wydaimee) on June 27, [redacted]. The reason for the suspension was a tweet that, when taken out of context, may have appeared threatening. The tweet in question, directed at '@thevampsbrad', was supposed to be interpreted sarcastically as part of an inside joke among friends. I want to clarify that there was never any intention to harm or threaten the user mentioned in the tweet. It was a misunderstanding, and I wholeheartedly recognize Twitter's commitment to user safety. I have previously reported instances of bullying and harassment on the platform, involving the same individuals, but no actions were taken against them. Therefore, I find it disappointing that a misconstrued personal joke led to the suspension of my account. I am willing to comply with Twitter's rules moving forward and assure you that there will be no recurrence of this incident. I respectfully request the reinstatement of my account, as this suspension was the result of a misunderstanding. Thank you for your attention to this matter. Sincerely, Aimée K.

I have been trying to resolve issues with my primary account under the name Dixon Anderson, linked to the email [redacted] and phone number [redacted]. It seems my phone number was used to create multiple accounts without my consent, resulting in my original Twitter account being blocked or suspended. Despite my explanations, the responses I receive are unhelpful, displaying incompetence, rudeness, and indifference. I am requesting the removal of any blocks or suspensions related to my phone number or email to regain access to my account. I hope for a human review of my situation. Thank you. Dixon

Dear all, I need to share with you that today, I received a link to a Twitter page from my friend named Lusty Bhabi 198k. Upon opening the page on Google and the Twitter app, I was shocked to discover my nude pictures. The experience was extremely embarrassing and shameful for me. I am unsure how and why my pictures ended up on that page in such a revealing manner. I am deeply concerned and urgently seek to have those images removed as this act constitutes misuse, harassment, and cybercrime. I have already contacted the page member via email and am reaching out to you for assistance. The images were posted on the Lusty Bhabi 198k page on September 14, [redacted], at 10:38 pm. Please investigate this matter promptly and help me have my images removed from the page. This misuse of my pictures is causing me immense worry and distress. Thank you for your support. Asma Rehman

I have been repeatedly locked out of all my accounts without any valid reason. Despite engaging in harmless discussions about a rhythm game and interacting with friends, Twitter suspended all my accounts citing "suspicious behavior." I have never violated any rules, targeted individuals, or posted inappropriate content. The sudden account suspensions have left me feeling unfairly treated and isolated from friends. Even unused accounts were affected. This ongoing issue is preventing me from staying connected with my friends and staying updated on shared interests. I seek a prompt resolution to regain access to my accounts and continue enjoying my online activities without unnecessary restrictions.

Hello, I recently corrected my birth year to reflect [redacted] after realizing that I mistakenly entered [redacted] when creating my Twitter account at 11 years old in [redacted]. Over the past 9 years, I have been an active Twitter user, engaging with nearly 10,[redacted] tweets and over 30,[redacted] likes. Twitter is crucial for me to connect with others and establish professional connections as a marketing student. Despite being underage when opening the account, I sincerely apologize for the oversight. Today, as an adult, I deeply value my presence on Twitter for staying informed on news, politics, and social issues. I respectfully request to retain my account, as Twitter plays a significant role in my daily life and I am appreciative of the platform's community and values.

I have been unable to access my account due to age restrictions, as it requires users to be at least 13 years old. Last year, I attempted to update my date of birth to the correct year, [redacted], but the system did not permit it as I was not 18 yet. Consequently, I entered [redacted] temporarily with the intention of correcting it once I turned 18. Now that I am of age, and attempted to input my actual birth year, my account is locked. I have submitted my driver's license as proof of being 18, but my account remains inaccessible with a claim that I am 13 years old. It is frustrating that despite providing legitimate evidence of my age, my request has not been handled appropriately. I hope the support team can thoroughly review my case and resolve this issue professionally.

I recently came across a Twitter account that is using my name, Jolanta Rintala. I do not have a Twitter account and I am the only Jolanta Rintala online. This account has been active since [redacted]. Last week, when I looked into it, there were 12 followers listed. Today, the same number of followers is displayed, but their names are now hidden by the account owner. I would like to request an investigation into this account's activities since its creation in [redacted]. I am not looking to have it immediately deleted, but I am interested in obtaining a transcript of all the actions associated with this account. If necessary, I am prepared to take legal action to address this matter.

Two days ago, I attempted to log into my account from my laptop, but it did not recognize my password. I proceeded to reset my password and entered my email address. However, when I clicked the link sent to me, it indicated that the password had already been reset. Despite multiple attempts, the issue persisted. I contacted customer service, but their assistance was repetitive and unhelpful as they continued to send the same reset link. I also logged out from my phone to rule out any interference, but to no avail. I have since been unsuccessful in regaining access to my Twitter account, even after reaching out to customer service multiple times. I am seeking an alternative method to resolve this matter and would appreciate any assistance to regain access to my account, as my attempts since Friday have been unsuccessful.

I recently created a new account due to issues logging into my old one. I have been unsuccessful in accessing my account for three days despite multiple reset requests. When attempting to log in from my laptop, my password was not recognized. After requesting a password reset and clicking the link sent to my email, I encountered a message stating the password had already been reset. I tried several times with no success. Even after logging out from my phone to rule out interference, I still couldn't log in. Customer service only provided the same reset link which didn't work. I need help accessing my old Twitter account and would appreciate an alternative method to resolve this issue.

We are working on setting up 23 Twitter accounts for a private social media-based support group study at Stanford University. Initially, we used Gmail aliases and participant phone numbers, but those accounts got suspended. We have now purchased 23 separate email accounts for each participant to create new protected Twitter accounts. Unfortunately, we can't start new accounts because the participants' previous phone numbers are linked to the suspended accounts. This unforeseen obstacle is urgent and crucial to fix, which is why we went as far as buying new email addresses out of pocket. We kindly request the suspension to be lifted temporarily to match the participants' cell phone numbers with the new email addresses we've acquired. We can provide you with all the usernames and passwords needed. Thank you.

My account got suspended due to a tweet related to fictional characters, deemed a "threat of violence." The tweet mentioned killing my own intellectual property, but it was purely fictional with no real threats to any individuals. My creative work mainly involves these characters on twitter, and all my followers understood the context. Despite multiple attempts to reach out to @TwitterSupport, there has been no response, despite numerous tweets from various accounts backing my explanation. I rely on my twitter for income, and the sudden suspension has affected me. I have always followed the rules and can delete the tweet if necessary. Please reconsider this suspension and review the situation with the proper context.

My Twitter account was suspended by the Twitter bot for violating the terms of service due to a perceived threat of violence. I promptly submitted an appeal form, clarifying that it was a joke shared with my friend. It has been fifteen days, and I am still awaiting a response from Twitter Support. The duration of this suspension seems excessive for the situation, and I am hesitant to send another appeal as it may prolong the process further. My Twitter username is KetsyCola, and the case number for my appeal is [redacted]. I am eager to have my account reinstated.

I am reporting harassment on Twitter. No specific tweets, just harassment received directly to me. I am filing a written complaint with documented proof of receipt. Twitter and its employees are involved in the harassment. While driving in Illinois, I noticed my Twitter was not working. The act of harassment falls under cyberstalking, which is a crime in Illinois ([redacted] ILCS 5/12-7.5). This conduct causes emotional distress and fear for safety. I demand to know when and who decided to harass me. This violates my beliefs, encroaches on discrimination, and human rights. Reactivate my accounts now or face legal action. Your actions have hindered my ability to express opinions, change minds, engage in political activities, and even impacted my chances of being elected to office. Your unfair behavior will not go unchallenged.

Dear Support Team, I am writing to request a review of my permanently suspended Twitter account (Case # [redacted]). After my initial appeal process where I explained the suspension circumstances, I was disappointed to receive a response stating that I impersonated someone which led to the permanent suspension. This was my first violation, and the tweet in question, meant as a harmless joke, was swiftly deleted. I understand the seriousness of the situation and I am willing to make any changes necessary to rectify this issue and comply with the policies moving forward. I value my 4,[redacted] followers and the community I have built on the platform. I assure you that I have learned from this experience and will never repeat the mistake. I kindly ask for a second chance and the opportunity to correct any wrongdoing. I am committed to understanding and adhering to the Twitter Guidelines and Policies to ensure this does not happen again. Sincerely, Nate M.

I am currently feeling very frustrated. I am being constantly harassed on the internet by a bully who is pretending to be me. They have reported my original account @OsukaSuaresu and are now using @SoyOsukaYT, claiming to be me in Spanish. They keep falsely reporting every new account I create for "Identity Theft," making it impossible for me to be on Twitter peacefully. I am dissatisfied with the lack of support from Twitter. The bully has been using multiple fake accounts to target me and my followers, hiding behind "Parody/Parodia" in their bios, which makes it hard for us to stop them. I have lost 9 accounts due to this harassment. Twitter has not taken action, and I need to speak to a real person for help. I want my original account back and request the verification symbol to protect my public image. This situation is affecting my collaborations with other influencers on the platform. Your immediate assistance is crucial. -Osuka