X Customer Service Issues

Russell Simmons, known as UncleRush, along with Dr. Kevin Williams from New Jerusalem Cathedral in Greensboro, NC, and Pope John Mark have infiltrated my mind, tormenting me for 14 years. They claim to be demons living inside me, threatening my grandson Jaquavion Wall for a blood sacrifice to gain access to the White House. They practice dark arts like sorcery and voodoo, forcing me to comply with their demands. This situation is a crime that needs urgent attention. Despite Russell Simmons' silence online, the threat remains. I implore authorities to intervene and stop their heinous acts against innocent children.

Last year, my account got locked when I mistakenly entered my age as under 13 on Twitter. Although I managed to regain access to my account, I wanted to remove my birthdate from my profile for privacy. Now, I'm unable to view certain tweets due to the absence of my birthdate. When I tried to add it back, I encountered an error message (TFSTwitterCore.ResultBasedHTTPRequestActionError error0) that prevents me from updating my birthdate on my profile.

I have been dealing with a cyber bully who has been threatening me and my work for a while now. I am an online content creator on OnlyFans, where I share my photos and videos and promote my content on Twitter, like many others on the platform. Recently, on the messaging app Grindr, someone threatened me, saying they would ruin my ability to afford living in a city if I didn't agree to their demands. They have been persistently harassing me and reporting my content until my accounts get suspended. Despite trying to resolve this with Twitter, my accounts keep getting suspended without warning. I feel like Twitter is not supporting me as they should and is allowing homophobic behavior to affect my livelihood, particularly during Pride month. It's disheartening to see queer people of color like myself struggling to run a legitimate business due to cyber bullying.

I made a playful remark to a bot spamming ads, but Twitter mistakenly flagged it as hate speech, leading to my permanent suspension. Despite my appeals, they haven't reconsidered. I'm unable to logout or deactivate the account. I simply wish to regain access to delete it permanently.

I am seeking assistance with deleting an old account that I believe I created years ago. I do not recall the account name or password. However, I am certain that the attached email address is the same as my current one. I now use a different Twitter account and wish to link it to my primary email, which I frequently check. Regrettably, the presence of this forgotten account hinders me from achieving this. Kindly assist me in removing the old account so that I can proceed.

Two years ago, I received a permanent suspension on Twitter for allegedly "promoting violence" through a roleplay account. Despite never intending harm and only using playful language like "omg I'm going to punch you," the suspension was applied. I shifted to using my main Twitter, which was also suspended after some modifications. When attempting to appeal the decision and highlight that I had owned the account well before the ban, I was accused of "manipulating accounts to avoid suspension." According to Twitter's own rules, I should have received a warning before getting suspended, which never happened in my case. I've been persistent in seeking an appeal but have faced repeated rejections without success.

I am currently experiencing an issue with a fake account on Twitter. The account is using my photos and posting inappropriate content, falsely pretending to be me. Despite reporting the account and providing my ID for verification, Twitter has not taken any action. This situation is causing me a lot of embarrassment, especially as the account links to a porn website using my images. It is frustrating that Twitter does not consider this deceptive behavior and is not assisting in removing the fake account promptly. I have attempted to contact their support, but to no avail. I hope they address this issue promptly.

A while ago, I requested help to visit my 90-year-old grandmother who has cancer. @notbatmanyet reached out to assist but I found help offline and no longer needed their support, so I deleted my Tweets. Recently, as I started a YouTube channel to share my Christian life and story, this person harassed me, accusing me of scamming them even though I didn't receive any money. My Twitter, @reformedhappy, is solely for sharing God's word. They are orchestrating followers to monitor me and harass me. Research revealed that 95% of the information on this individual exposes them as a fraud. Can we take action to have this person removed from social media to prevent further harassment?

I am seeking assistance regarding the permanent suspension of my Twitter account, @TommyLeon_. Despite attempting to communicate via Helptwitter, I only received automated responses. I am requesting a review of the IP ban and not seeking reinstatement of the account. During a discussion with a long-time friend, @noirmeilleur_, a disagreement led to the action that caused the ban. This conversation was a normal part of our debates, a common practice among us in France. I appreciate your attention to this matter. Thank you.

Hello Twitter Trust & Safety, I am reaching out to address the recent suspension of my account. Yesterday, I linked my Twitter and Facebook pages and shared some test links which may have triggered the suspension. I apologize for any violations caused by this activity. Moving forward, I will limit the number of links shared and focus on updating my Followers. Additionally, I have followed and unfollowed several accounts which might have led to the suspension. I apologize for any unintended violations. After reviewing your guidelines today, I am unsure of the exact reason for the suspension. My account is essential to me due to its purpose. I am committed to adhering to the rules going forward. I have important messages to attend to but my account remains suspended. I kindly request the swift reinstatement of my account. Thank you for your understanding and assistance.

Hello, I recently received a permanent ban on my Roblox account for a "violation of the TOS." Allow me to explain what happened - I inadvertently inserted a model from the toolbox that was hidden by a part, which prevented me from knowing that this particular model was intended for adults. Therefore, I am confused about my banishment, as I genuinely did not realize the content of the model since it was concealed by a part. Once I discovered it, I promptly removed it without keeping it. I would like to request the reinstatement of my account as it contains all my work from various games over the years, including a significant amount of Robux. I am truly innocent in this matter, as how could I have known that there was inappropriate content hidden behind that part? I hope to receive a positive response regarding this innocent act. Sincerely, hinatanarutor.

Dear Twitter Team, I am reaching out to address the suspension of my cousin's Twitter account, @shaukatazizsid1, belonging to Mr. Justice (R) Shaukat Aziz Siddiqui, a Senior Analyst on legal matters in Pakistan's Supreme Court. As a seasoned IT educator for two decades, I vouch for the authenticity of his account. Due to an oversight on his part, his account got suspended. He recently switched from an Apple to a Samsung phone, which he used to appeal to you. If required, he can provide additional verification and documents for account restoration. I am actively involved in managing and assisting with technical aspects of his account. Please consider restoring his account promptly, as he is an esteemed individual in our country. Sincerely, Mohsin F. Siddiqui IT Professional and Instructor CIW Certified Global Instructor since [redacted] CIW Certified Champion [redacted] @MohsinS[redacted]1 mohsin.care786@[redacted] +[redacted]02 +[redacted]10 ----------- Suspended Account Details: User Name: Shaukat Aziz Siddiqui Twitter Account: @ShaukatAzizSid1 Country: Pakistan Mobile No: +92 [redacted] Current Profession: Advocate Supreme Court of Pakistan Previous Profession: Judge Islamabad High Court Pakistan Documents Submitted: ID Card, Picture, License, etc.

I would like to bring attention to Twitter's policy regarding the use of violent language, where it mentions that some forms of violent speech are allowed in certain contexts, such as hyperbolic speech or among friends. In my case, I used censored words to convey a message without any intent of being abusive or violent. The tweets that included violent language were either part of hyperbolic speech to illustrate a point or were jokes shared among friends, not aimed at threatening anyone on the platform. I am willing to apologize, delete any tweets that may have been misconstrued, and assure that I will not engage in similar behavior in the future if my account is reinstated. I urge you to take into account the explanations provided and consider my case with this in mind, as some tweets might have been misinterpreted despite my intentions.

I commented on a post about two individuals gluing their hands to artwork in a museum. I jokingly said they should stay glued and starve. However, Twitter deemed it against their rules, locked me out, and asked me to delete the post. I refused on principle and free speech grounds. I've appealed twice, mentioning Alec Baldwin's situation, but have received no response as of July 6, [redacted]. I can still log in, but a page about my appeal appears each time.

I am currently facing an issue with my second Twitter account, @GraceFalvarado1, as I have forgotten the password. Twitter sent me an email indicating they are unable to reopen my previous case but advised me to create a new one for further assistance. Despite trying to recover access using my phone number and email, I have been unsuccessful and remain unable to retrieve my account. In a follow-up email received on a Monday, Twitter mentioned they were unable to verify me as the account owner for security reasons and cannot disclose the account's phone number. Although it is disappointing not to access my old account, I appreciate Twitter's privacy policies. I have no intention of creating a new account as my primary one is active and serving me well. Thank you. Yours sincerely, Grace A.

Dear Twitter Team, I have contacted you through various support channels without receiving a satisfactory response. Therefore, I am reaching out via this letter. I have two inactive Twitter accounts, created when I was a minor, that violate the terms of use. These accounts have not been active for nearly 10 years and contain undesirable content along with my full name, making them easily searchable online. Regrettably, I no longer have access to the email addresses or phone numbers linked to these accounts. Despite submitting support forms and identification documents, the accounts remain active. European law states that inactive accounts must be deactivated when identity cannot be confirmed. I kindly ask for the deletion of the accounts (@tomylev & @pikkradio) by 01.09.[redacted]. Failure to do so may result in legal action. Thank you, Tom Neumann

I posted a response to a tweet on 8/18/22 regarding Drake and his music, which was respectful and did not contain any offensive language. Another user reported it for harassment, leading to a wrongful 12-hour suspension of my account. To comply with this suspension, I need to verify my email, which has been challenging. Despite trying different emails, including new ones, the system claims they are already linked to accounts. It has been almost 48 hours since the suspension was due to start, and I am still locked out unjustly. I have reached out to Twitter Support through a new account and submitted support forms on their website, but have not received any response. I am in need of assistance with this issue.

Hello, I recently logged out of my account to focus on work. When I tried to log back in, it kept saying my password was incorrect. I attempted to reset it using different methods. Firstly, I tried resetting with my username, but it said my username was wrong, even though I have a screenshot of it from a few days ago. Next, I attempted to reset using my phone number. It asked for my username first, which was accepted, but when I entered my phone number, it acted as if all my details were incorrect. This is confusing because every other time I log in, there have been no issues resetting. I have been trying to contact Twitter support, but the responses I receive are very generic and do not apply to my specific situation.

I recently created a Twitter account under the handle @eticat007. I mainly share landscape, history, and retreat photos, and my account is secured with Signal encryption. Strangely, despite not linking my email due to a cyberstalking concern, my account got locked for harassment. When I tried to address this issue, the post disappeared, my password stopped working, and two-step verification was set up without my consent. Now my email is supposedly linked to another account, even though I never received any verification requests. After contacting support, I received a case number but was quickly informed that my case was closed for not responding promptly. How can I regain access to my account associated with my phone number [redacted] without risking email hacking? - Catherine Albertini

My Twitter account has been permanently suspended. When I try to appeal, Twitter seems unable to process my comments. Only a few have been reviewed. Over the years, I have been suspended multiple times, usually due to using figures of speech that Twitter deems "verboten" and violent. Most recently, I made a tweet suggesting to 'get rid of' a politician, which Twitter interpreted as hate speech inciting violence. Similar misunderstandings occurred when I used expressions like 'knock themselves out' or referred to individuals as witches. Despite my attempts to seek clarification, I feel misunderstood and judged by Twitter. As a retired social worker at 75, Twitter is my main way to connect with others after losing my family members. Can anyone offer assistance with this situation?