X Customer Service Issues

Hello, I am the owner of the DrDWasbi Twitter account. I am new to Twitter and concerned that I may have unintentionally caused issues by following people. I am unsure if the reactions I am receiving are genuine or generated by the system. After noticing some reactions, I attempted to deactivate the account and reset the password, but I encountered difficulties due to too many password attempts. I kindly request the highest priority in deactivating the account promptly. Please contact me to update me on the situation. Thank you, M. Acuff - [redacted] PS. As a 37-year IT professional architect and engineer, I suggest that if a new user can cause significant issues, there may be architectural, design, engineering, training, certification, or onboarding concerns.

My company wasn't visible on Twitter's search engine. I discovered online that this might be due to incomplete profile details, specifically missing the date of birth. I assumed this referred to the company's registration date and entered it as [redacted]. Unfortunately, Twitter blocked my account and required me to fill out a form with an explanation. I've learned that Twitter's response time can vary from a day to several months, or even no response, potentially leading to the deletion of my company profile. I am limited to one message for communication with them. It's worrisome because this is the account of the company I represent and I fear Twitter may not resolve this issue promptly.

I received a notification from Twitter asking for verification due to suspicious activity. Upon trying to verify, the system is asking for a code to be sent to my old, inactive telephone number on file. Despite attempting to change my password, the code is still required. I even tried having the code sent to the old number in the hopes of receiving it by email, to no avail. I reached out to Twitter support through the website and created a new account to message them about the issue, but have yet to receive a response. How can I resolve this issue?

My account was suspended a week ago, and I believe it was a mistake. I would really appreciate it if my account could be reinstated. I'm unsure of what I did wrong, but I did receive a warning a week prior for sharing a video related to the Capitol incident on Jan 6. This might have been the cause of the suspension. My most recent tweet was a link to a YouTube video about the events. I believed it was important news to inform others about what occurred. I have been an active liberal Democrat user for six years, and this account has been my only one for over eleven years. I admit that I may have misinterpreted the rules, but I am committed to following them moving forward. I sincerely thought I was sharing essential information. I hope that my account can be reinstated soon. I submitted a request through the Twitter account suspension system. I understand if there is a backlog due to recent events. I just want to communicate that this was an unintentional error. I value my Twitter presence and hope for a resolution soon. Thank you, Christo Q.

During the pandemic, entering ANTIFA.com in a web browser would redirect you to a Biden/Harris fundraising site designated for Antifa rioter bail money. On significant dates like 11/4/[redacted] and 1/20/21, the link surprisingly directed to the President-elect's office and Whitehouse.gov with Biden's image. Addressing Antifa's suspension for violence, questions arise regarding the inactivity towards the alleged involvement of the current administration. Allegations linking Biden/Harris to Antifa violence are emphasized, urging fair account suspensions regardless of political bias. Criticisms are directed towards Big Tech for alleged double standards and suppression of truths, questioning loyalty and integrity. The plea is made to acknowledge American unity and condemn violence irrespective of affiliations. A call to action is declared to protect democracy by eliminating domestic terrorism and standing up for American values. Suggestions to avoid conforming to communism and prioritize the nation's well-being amplify the urgency to restore what is perceived as a deteriorating society. Ultimately, the message calls for solidarity and accountability to safeguard the country's principles and heritage.

My tweet was misinterpreted and resulted in a permanent ban due to unintentional use of inappropriate language. The context was a response to a tweet about hypocrisy, where I was actually disagreeing with violent statements made. I did not realize this would lead to a ban, and I am seeking assistance to have my account reinstated. I was not in agreement with the hypothetical scenario mentioned, but rather highlighting the inconsistency. I sincerely apologize for the misunderstanding and am willing to do what it takes to rectify the situation.

I am frustrated with this company. My account got suspended without any explanation after only tweeting a few times over several years. I have reached out five times via email over the past 25 days without receiving any response. The lack of communication is maddening and there is no phone support available. I am at a loss as to why my account was suspended and feel completely disregarded. The customer service is abysmal, surpassing even that of known scam websites who have at least acknowledged my emails. I just want to understand the reason for the suspension and what steps to take next. This experience has been profoundly disappointing.

I had been a Twitter user for 2 years. Earlier this month, around Jan 8th, my account was suspended by Twitter without any explanation or indication of the duration of the suspension. Despite my repeated requests to deactivate my account, Twitter has not provided any information on the suspension timeline. I have clearly stated that I do not plan to return to Twitter and want my data deactivated. Twitter's refusal to explain the suspension or provide a timeline for reinstatement is causing distress as they are holding my account in a suspended state without justification. This lack of communication is damaging my reputation, and I am seeking clarification on the situation.

In late [redacted], I created a Twitter account linked to the provided contact email. Unfortunately, due to neighborhood internet issues beyond my control, my service was disrupted as the line was cut. In the beginning of this year, upon trying to access the account, I encountered a hurdle. Over time, I had forgotten both the password and associated Twitter Username, and as no phone number was linked during the account creation, the online recovery via phone number isn't an option. I kindly request Twitter to send a password reset to the linked email so that I can regain access. Alternatively, deleting the current account would allow me to create a new one using the same email address.

I'm having trouble accessing my Twitter account as I forgot the password after not using it for two years. The email associated with the account is inactive, and AOL support confirmed there is no way to recover it. I'm unable to utilize my phone number since it's linked to multiple accounts. My main goal is to deactivate the Twitter account due to its content. Despite reaching out to Twitter via email, I have been told the case is closed, and I can't contact customer service or take any action. I feel quite frustrated as I believe I should have the right to delete my account. I'm in a bit of a bind and would appreciate any help!

My Twitter account @SheerinWill got suspended, and I believe it's due to my alternate account @SheerinWillAlt being hacked by someone evading suspension named Zay. If you check @SheerinWillAlt, you'll see the nickname is Zay, while on @SheerinWill, it's WILL, which matches my name. This mix-up caused my suspension, and it's unjust as I didn't violate Twitter's terms. My case number is #[redacted], and I assure the info in this message is true.

I have been locked out of my Twitter account ([redacted]). They sent me this message: "Your account has been locked due to rule violations. We will call your number with a code ending in ****." Despite no call, when I reached out to Twitter, they insisted I broke the rules and needed to follow their instructions to unlock my account. I never received a call or code. This seems like another frustrating measure from Twitter. My username is @ethanhallman_, and despite submitting nine tickets explaining I did not violate any rules, I never heard back. It has been months since my last update, which I also did not get. Each time I submit a new ticket, it just gets added to the old one, ticket number [redacted]. This is a new issue for my Twitter account, and I feel helpless unless I can directly contact someone at Twitter.

Good afternoon Twitter team, I am reaching out to request the lifting of my suspension. I acknowledge the mistake I made and understand the impact it had on my business and finances. This compelled me to revisit your rules thoroughly. I assure you that I will not breach them again. Twitter is not only essential for my business but also a source of solace during challenging times. I kindly ask for the opportunity to rejoin the Twitter community. I commit to not creating new accounts and will await your decision. Please contact me via email to inform me of your verdict. I regret the profile image that infringed on the community guidelines and am confident that with your reconsideration, I can be a respectful member of the Twitter community. I seek redemption and the chance to demonstrate my compliance with all rules.

My account, DarwinGiovanni_, got suspended for evading suspension inadvertently. I mistakenly used my phone number on an account that was wrongfully suspended, not for a valid reason. Another account, Kurdayy_, was suspended for spam and manipulation on Jan 22. I have carefully reviewed Twitter rules and ensured I did not violate the terms of service related to manipulating or disrupting others' experiences on the platform. I truly apologize for the oversight and hope Twitter will reconsider and reinstate my accounts soon. It's disheartening as I have friends I exclusively communicate with via Twitter, and the lack of communication from Twitter has left me feeling down.

I need help unsuspending my account. My account (@DarwinGiovanni*) got suspended for evading suspension, but it was unintentional. I accidentally linked my phone number to a wrongfully suspended account. I apologize for this mistake and the attempt to evade suspension. My other account (@Kurdayy*) was suspended for spam and manipulation on Jan **. I have reviewed Twitter's rules and have not engaged in any behavior outlined as violations. Having no communication from Twitter is disheartening, especially because I use the platform to connect with friends I can only reach there.

My Twitter account, @VybezWYM, was unfairly suspended. Despite appealing the decision, Twitter Support maintains that I violated their policy on hateful conduct and my account remains suspended. I have never directed hate towards any minority groups or individuals in my tweets. As a ***, Hispanic Immigrant who actively supports movements like Black Lives Matter, it makes no sense for me to spread hate. I find it disrespectful that Twitter Support did not specify which of my tweets violated their guidelines. Unlike others who were suspended, I was not given this crucial information. Twitter Support also mentioned that accounts could be suspended without warning if used primarily for hate, but my account is simply used to express admiration for artists, share interests and interact with friends. This appears to be a mistake, and I kindly request that my account be reinstated.

Hello, I am reaching out about my Twitter account linked to the email: [redacted] I require assistance as my account has been hacked, and the password has been changed, preventing my access. The phone number associated with my account is +[redacted]52. It seems the perpetrator may be using a hacking site to gain unauthorized access. I kindly request the support team's full assistance in restoring my account. Thank you, Username: montanagregor5

I was recently notified by Twitter that my password had been changed. Unfortunately, I missed the email when it arrived, but I clicked on the link the next day to inform them that it was not me who made the change. However, when I tried to report the issue by logging in, I received a response stating that my support ticket was canceled because the email address they sent the notification to was not registered to the Twitter account anymore. It is evident that someone has hijacked my account, changed the password, and switched the associated email. I am a part of a local environmental campaign group, and our website clearly displays the link to the affected Twitter account along with the original email for contact. Despite this proof, Twitter is not cooperating with resolving the issue. We are unable to use the account for our campaign, and we are seeking assistance in reverting the Twitter account back to the original email. Any guidance or support on this matter would be greatly appreciated.

Five months ago, I mistakenly sent a Slytherin meme to the WRONG username on Twitter. The meme was intended as an INSIDE JOKE and not meant to be hurtful. Despite this, I have not received any assistance in retrieving my account. I have not had the chance to speak with a real person to address this issue. My message, "good afternoon, you snake ass [redacted]", was a reference to Slytherin, not a violation of Twitter rules. I am puzzled as to why harmless jokes are flagged while graphic content such as violence and explicit material are allowed to remain on the platform. It seems unfair that I cannot use a lighthearted term like "snake ass [redacted]" to refer to a friend, yet Twitter disregards more severe violations. I feel frustrated communicating with automated responses, as there seems to be no human review involved in the suspension appeals process for the numerous users who are wrongly penalized.

Upon opening my Twitter account, I discovered a single message in my inbox. However, the message was empty, and at the bottom, a blue banner with white text informed me that my account had been suspended, restricting my actions. Clicking on "Learn More" directed me to a page titled "Help with locked or limited account." I attempted to regain access to my account without success. Upon returning to my page LP@LP[redacted], I noticed that I had lost all my followers and accounts I was following, although my posted tweets remained visible. I am seeking assistance with these issues and would like clarification if any wrongdoing on my part led to this situation. The original account linked to Liquid Planet, [redacted], was suspended due to hacking in [redacted] and subsequently recovered by Twitter. However, just a few days later, it was suspended again and could not be retrieved. The suspension of the [redacted] account is believed to be related to tweets denouncing Miss Betsy DeVos for criminal activity in Grand Rapids, MI, in [redacted]. These allegations, supported by evidence, may have led to actions against my account. I kindly request help in recovering both accounts. The first account, [redacted], was established in [redacted] for the band Liquid Planet, while the recent account, LP@LP[redacted], was created around November [redacted] for the same band. As the owner of Liquid Planet, a music band, I have experienced interference with the account since 2[redacted], leading to a name change to "The People from Liquid Planet," and then to LP. Contrary to any claims, we do not sell any products; we simply share our music with friends. I, Jose Luis Caballero, have alleged criminal activities by Betsy DeVos with evidence to support these claims. I am requesting information under the Freedom of Information Act regarding the reasons for the suspension of both accounts. Thank you for your prompt attention to this matter. Sincerely, Jose Luis Caballero cc: USS District Court, Chief United States District Judge Beryl A. Howell