WhatsApp Customer Service Issues

Archive 96

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #96. It includes a selection of 20 issue(s) reported July 7, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
There is a lack of control over most apps. WhatsApp and all social networking and sharing apps are always sharing. My balance depletes quickly. The camera and recorder are always on. It's like the best gift for an enemy. I have a main unknown account. I am a minor. When I create a Google account, it becomes for exchanges. Outlook.live, etc. I don't receive emails. They don't exist. It's an IT administrator's email. WhatsApp sends and downloads, calls, and messages continuously to all my contacts at the same time in a group. It's uncontrollable. There's a number that keeps calling and doesn't answer, and when I call back, the voice distorts. Even so, I recognize it. Maybe I don't receive their email, but it is alarming.
Reported by GetHuman-simimigu on Friday, July 7, 2023 6:15 AM
My WhatsApp account, linked to phone number [redacted]5, is not working. Please unlock my account promptly. Kindly deactivate my WhatsApp account. My account with number [redacted]5 has been banned; please unban it. My WhatsApp number is banned despite following all community guidelines. My original account was suddenly banned by the security team. My number [redacted]5 is not working on WhatsApp as it shows a block message for quite a few days. There seems to be an issue with my account. My number is banned from WhatsApp; kindly reactivate it.
Reported by GetHuman8485179 on Friday, July 7, 2023 6:23 AM
Dear WhatsApp Team, I would like to address an issue with my WhatsApp account. My full legal name is Gyanesh Mishra. Recently, I purchased a new SIM card and acquired a new mobile number, +[redacted]41. However, when I tried to create a WhatsApp account using this number, I received a notification that my account has been banned. I kindly request that you unban my account promptly so that I can create my own WhatsApp account without any further complications. Thank you for your assistance in resolving this matter promptly. Sincerely, Gyanesh Mishra
Reported by GetHuman-gyaneshm on Friday, July 7, 2023 6:25 AM
Hello Sir/Madam, I am writing to report that my WhatsApp account has been unexpectedly banned. I have been a loyal user of WhatsApp for many years and have always complied with the terms of service without any issues. Today, when I tried to log in, I was astonished to discover that my account had been banned. I have not received any warnings or explanations from WhatsApp about any violations. I am feeling frustrated and disillusioned by the sudden ban. I kindly ask for an investigation into this matter and request the lifting of the ban on my account promptly. I want to emphasize that I have never participated in any activities that would warrant the suspension of my account. Thank you for your attention. Regards, Amrutharaju Email: [redacted] WhatsApp Number: +[redacted]30 Device: OnePlus CE3 Lite 5G
Reported by GetHuman8487857 on Saturday, July 8, 2023 7:36 AM
Hello, I am writing to report that my WhatsApp account has been unexpectedly banned. I have been a long-time user of the app and have always complied with its terms of service without issue. I recently tried to log in and was surprised to discover the ban without any prior warning or explanation from WhatsApp. I am feeling frustrated and disappointed about this situation. I kindly ask for an investigation into this matter and urge for the lift of the ban on my account promptly. I can confirm that I have not conducted any activities that would warrant the suspension of my account. Thank you for your attention to this matter. Name: Sb. Suresh Email: [redacted] WhatsApp Number: [redacted] Device: Realme 8 Pro
Reported by GetHuman8488198 on Saturday, July 8, 2023 12:47 PM
Hi Team, My WhatsApp account, linked to phone number +91 [redacted], was unexpectedly banned by WhatsApp. I've been a long-time user and have always complied with the terms of service and privacy policy. It seems there may have been an error on WhatsApp's end, causing innocent accounts like mine to be banned without justification. I've been trying for several days to figure out the reason for the ban, but haven't received any assistance. I have important data on my WhatsApp that I can no longer access due to this issue, which is causing significant inconvenience. I kindly request your prompt assistance in unlocking my account. Thank you.
Reported by GetHuman8488239 on Saturday, July 8, 2023 1:14 PM
Dear Customer, Unfortunately, your account has been flagged for violating our Terms of Service, leading to the ban of your phone number. It's crucial to review our "Acceptable Use of Our Services" section in the Terms of Service to understand the proper usage of WhatsApp and avoid violating our policies. For more guidance on responsible WhatsApp usage, you can refer to the Help Center article provided. Please remember that WhatsApp upholds its policies outlined in the Terms of Service. Kind regards, WhatsApp Support Team
Reported by GetHuman8488295 on Saturday, July 8, 2023 1:39 PM
Hello WhatsApp Support, I am experiencing an issue with the WhatsApp application. I temporarily closed my WhatsApp account and uninstalled the application from my phone. I downloaded the official WhatsApp again, entered my number, and the code. I received messages from many friends and relatives. Then I received a message saying my number would be blocked for sending annoying messages, which did not happen. My number was mistakenly blocked, and I am well aware of WhatsApp's policies and follow them diligently. Please reinstate my number immediately. Thank you. WhatsApp Support. My number: (+92 [redacted])
Reported by GetHuman-kokejan on Sunday, July 9, 2023 4:11 AM
Hello Whatsapp Team, I respectfully acknowledge and will adhere to all of Whatsapp's policies. Regrettably, I believe there was an error as I did not violate any rules on Whatsapp. I frequently share important and educational messages. However, my account was mistakenly flagged or reported by some users, leading to its banning. I kindly request Whatsapp to reconsider and unban my official account. This restriction is causing inconvenience as my friends, family, and clients are unable to reach me, posing a significant issue. I appreciate your understanding. Thank you.
Reported by GetHuman-jhussnai on Sunday, July 9, 2023 5:52 AM
Hello, I need assistance from the WhatsApp community team. My account has been banned, and I cannot access WhatsApp. I have carefully read all your terms and conditions, and I assure you that I will abide by the rules. Please, I kindly request you to lift the ban on my WhatsApp account. Thank you.
Reported by GetHuman8489719 on Sunday, July 9, 2023 6:17 AM
##- WhatsApp Support -## Hello, I appreciate you reaching out to us. Our system detected unusual account activity, which led to the suspension of your phone number due to a violation of our Terms of Service. We value you as a user and regret any inconvenience this may have caused. In case you recently acquired a new phone number, the prior owner might have breached our Terms of Service, resulting in the ban on the account associated with your new number. Rest assured, you are not accountable for any violations by the phone number's previous owner. Upon thorough review of your account, we have lifted the ban, granting you access to WhatsApp once again. To proceed further, we suggest re-registering your phone number on WhatsApp to ensure seamless access. You may download WhatsApp or the WhatsApp Business app from our website. Please note that we are unable to offer support for unauthorized apps, devices, or older WhatsApp versions, along with jailbroken or rooted devices. Refer to our supported operating systems article to learn more about the versions we support and why we do not endorse unofficial apps.
Reported by GetHuman-farazalu on Sunday, July 9, 2023 8:39 AM
My account activity complies with your Terms of Service. My phone number has been banned. This is my first time using this account, and it seems the previous user violated your terms. I am very cautious about security on WhatsApp and always adhere to your rules. Kindly lift the ban on my account so I can continue using your service. Thank you for your assistance in activating my new number.
Reported by GetHuman8488295 on Sunday, July 9, 2023 11:58 AM
Hello, I received a notification that my account activity was flagged as a violation of the Terms of Service, resulting in the banning of my phone number. The account will continue to be restricted due to this breach. I am advised to review the “Acceptable Use of Our Services” section in the Terms of Service to understand the proper use of WhatsApp and activities that are considered violations. To gain more insight on using WhatsApp responsibly, I can refer to the Help Center article. I acknowledge that WhatsApp has the authority to uphold its policies as outlined in the Terms of Service. Thank you.
Reported by GetHuman-nevtechc on Sunday, July 9, 2023 12:11 PM
Hello Whatsapp Team, My full legal name is [redacted]. My WhatsApp number is +[redacted]31. I agree to respect all of WhatsApp's terms and policies. Unfortunately, my account was mistakenly banned even though I did not violate any rules. I use my WhatsApp for sharing important and useful educational messages. Some individuals have falsely flagged or reported my account, leading to the ban. I kindly request WhatsApp to unban my account. This is my official WhatsApp number, and it's causing significant issues as my friends, family, and clients are unable to reach me. I hope for your understanding and prompt action on this matter. Thank you.
Reported by GetHuman8491293 on Monday, July 10, 2023 3:48 AM
Dear WhatsApp Team, I would like to inform you that my full legal name is Swapnil Tanpure. Recently, I purchased a new SIM card, and this is my first mobile number, +[redacted]14. When I tried to create a WhatsApp account using this number, I received a message that my account is banned. I just bought this new mobile number today. I kindly request you to unban my account so that I can successfully create my own WhatsApp account. I urge you to address this issue promptly. Failure to do so may result in further actions. Thank you for your attention to this matter. Best regards, Swapnil Tanpure Mobile number: +[redacted]14
Reported by GetHuman-tanpures on Monday, July 10, 2023 8:17 AM
Dear WhatsApp Team, I am Prakash Shetty. I recently purchased my WhatsApp number +91 [redacted]. When I tried to create a WhatsApp account with this number, it showed that my account is banned. I just bought this mobile number today. Please unban my account so I can create my own WhatsApp account. Kindly resolve this issue promptly, or I may have to take legal action against WhatsApp. I appreciate your immediate attention to this matter. Thank you.
Reported by GetHuman8491985 on Monday, July 10, 2023 1:24 PM
I need assistance with my WhatsApp as it is not opening. The app is asking for the official WhatsApp to use my account. I have not violated any policies, yet my number is still unable to run the app. I am willing to provide all necessary information and proof for you to review and unban my number. I am unable to use WhatsApp currently, so please help me by reviewing my WhatsApp number. Thank you. WhatsApp number: +[redacted]70
Reported by GetHuman8491986 on Monday, July 10, 2023 1:24 PM
I am unable to access my WhatsApp account as I have been suspended for four days. I have switched from Yowhatsapp to the official WhatsApp app and uninstalled Yowhatsapp. Despite sending 37 emails and contacting customer support, I have not been able to receive a verification code. My number experiencing issues is (+92-[redacted]). Please restore my account's features so I can access it again and allow me to receive the verification code through my phone.
Reported by GetHuman8493212 on Monday, July 10, 2023 8:02 PM
Hello, this is Goutham. My WhatsApp number is [redacted] and my email is [redacted] My WhatsApp account linked to this number is crucial for me. I need to recover my account as it is essential for my business. I am unsure what mistake I made against the WhatsApp community. Once my account is recovered, I will adhere to all terms and conditions. Please assist me in resolving this issue. Thank you.
Reported by GetHuman8493932 on Tuesday, July 11, 2023 3:31 AM
Dear Customer Support, I have been attempting to seek assistance for the 10th time regarding an issue with my WhatsApp. My contact number is +91 [redacted]. My WhatsApp has been blocked for over 24 hours, and despite following all the steps provided by your help desk, such as rebooting my phone and reinstalling the app from the official website, clearing the cache of Play Store, and attempting to log in from a different device, the issue still persists. I kindly request your help in resolving this matter. Thank you.
Reported by GetHuman8494174 on Tuesday, July 11, 2023 7:22 AM

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