WhatsApp Customer Service Issues

Hello, I would like to confirm that I have recently shared travel information with my WhatsApp contacts for the first time. I am operating a social enterprise to raise funds for community pets. You can find more information on our website at www.ecobnbjohorbahru.com. Due to limited resources, we rely on contacting our guests through our contacts list for fundraising activities like the recent eco trip to Japan. Some of our past guests may have overlooked our cause and tagged the message as spam. We ask for your understanding this time, as having access to this WhatsApp number is crucial for us. Another way to reach us is through [redacted] Regards, Keith Lee, Founding Host of Eco Bed and Breakfast.

As a teacher, I recently shared a video with my students using my new mobile number. Unfortunately, when I tried to reinstall WhatsApp on my phone after a reset, I received a message stating that my number, +[redacted]60, was banned. I have already contacted support via email regarding this issue (request #[redacted][redacted]). It is crucial for me to have my WhatsApp account reactivated, as I use it to communicate with my business contacts, students, and professors. Your assistance in resolving this matter would be greatly appreciated. Thank you, Ramnik Bansal

Hello, I recently received a message informing me that my WhatsApp account tied to the number +[redacted]89 has been banned. I was unaware that I had violated WhatsApp's terms of service. After thoroughly reviewing the terms, I now understand them clearly and acknowledge my mistake. I sincerely apologize for any wrongdoing and assure you that I will strictly adhere to WhatsApp's policies going forward. I humbly request you to reconsider and lift the ban on my number +[redacted]89. WhatsApp is an essential part of my daily life, and I promise to use it responsibly and in full compliance with the rules. I plead for your understanding and kindly ask for a second chance with WhatsApp. Regards,

I recently lost access to my phone number, which I used for WhatsApp. After trying to set up a new WhatsApp account, I didn't receive the verification code as the number had been recycled. I even tried calling the old number with no success. The number in question is [redacted]5. It's crucial for me to regain access. Your help is highly appreciated. Thank you. I recently lost access to my phone number, which I used for WhatsApp. After trying to set up a new WhatsApp account, I didn't receive the verification code as the number had been recycled. I even tried calling the old number with no success. The number in question is [redacted]5. It's crucial for me to regain access. Your help is highly appreciated. Thank you. If needed, you can reach me at [redacted]4. Hi, I understand my number has been deactivated, but I have tried contacting it with no response. Can you please reissue my old number [redacted]5? Thank you.

I am having trouble accessing my WhatsApp account linked to +[redacted]34. It appears that my account has been banned due to a privacy and policy violation that I am unaware of. Despite sending multiple emails through the support option, the responses from the WhatsApp support team have been repetitive. Currently, I am not receiving any further replies from them. I simply wish to regain access to my account. If there was an unintentional mistake on my part, I sincerely apologize and assure you that I will be more cautious in the future. Could you please kindly request them to reactivate my account? I appreciate your assistance in this matter and look forward to a detailed response. Thank you.

I have been banned from using WhatsApp. I earnestly request to be unbanned as it's crucial for me to communicate with my family back home, especially since my parents are unwell. Additionally, WhatsApp is how I stay connected with my mentors, whose support is vital for me to overcome the financial challenges I am facing. I commit to staying informed about WhatsApp's terms and conditions to prevent a similar situation in the future. I kindly ask for my number to be unbanned so I can resume using the service. Your assistance in this matter would mean a lot to me.

Dear Team, I am experiencing difficulty logging into my WhatsApp account as it has been banned, which has come as a surprise to me. Staying away from my family, it is crucial for me to keep in touch with them through WhatsApp. Additionally, I am part of several work-related groups, so this ban is affecting my ability to work effectively. I kindly request the unblocking of my WhatsApp account associated with the number +[redacted]29. Best regards, Pankit S. [redacted] +[redacted]29

Dear Team, I am writing to address the recent ban on my WhatsApp number +[redacted]15. I was surprised to learn that my number received several complaints leading to the ban. Upon investigating, I discovered that one of my employees misused the WhatsApp web service to send inappropriate content to my contacts. The phone was also used for business communication and left unattended at times, resulting in further misuse. To rectify this, I have ensured the employee deleted all WhatsApp data from the web service and the phone. A pledge letter was obtained from the individual to prevent such incidents in the future, under the threat of legal action. I appeal to the WhatsApp support team to lift the ban on my number for the following reasons: my primary contacts, including friends and family, communicate through this number, and the ban has caused me to lose contact with important customers. I assure you that I will be more vigilant in preventing unauthorized use of my phone going forward. Thank you for your attention.

Hello, I need some help regarding a message that my friend deleted using the new "delete for everyone" option. She can't remember the message now, but I'm eager to know what it was. The message was sent on July 16th at 6:54 pm Indian Standard Time. I have tried for three weeks to recover the deleted message, but without success. It was a crucial message, and I am reaching out to the WhatsApp team as my last hope. Please assist me in this situation as that message holds significant importance for me. Thank you for your help.

I have never used WhatsApp Web before, but recently my phone showed a notification that "WhatsApp is logged in to a computer device at 2:43 AM on August 8, [redacted]." I tried to log out from all devices using the scanner, but within the same 24 hours, it logged in again at 9:48 AM. I attempted to log out once more, and once again, it prompted the scanner to open. Unfortunately, I didn't capture a screenshot of these occurrences. Can you review the login activity on my devices? This has not happened again since then. Could someone have logged into my device without my knowledge? I am concerned about a possible hack. Please check the IP addresses of the devices for more information. I also sent an email regarding this matter on the same date, August 8, [redacted], from the address [redacted]

I have a concern and need clarification. I usually communicate with a friend, but last month I accidentally sent her a screenshot message meant for someone else. Despite deleting it from both ends, she posted it on her status. It contained sensitive info. She claims it was accidental, but couldn't explain how she still had the message after I erased it. We've been discussing this for weeks and discovered her phone can store deleted messages. Even if I delete it from both ends, it remains on her phone. This seems like a serious issue that needs attention to prevent future problems. She has a Samsung Galaxy S7. I'm unsure if what I described is possible. Eager to hear from you soon. Thank you, S.

I have noticed unfamiliar entries in my phone and text logs purportedly from WhatsApp users, both incoming and outgoing messages. The numbers listed often correspond to actual contacts in my phone but lead to false business recordings when researched, or simply state that they are busy. Despite not recalling ever creating a WhatsApp account or downloading the app, I discovered that I indeed did have an account. I promptly closed it. I am now concerned about the messages' content and the alleged recipients. I have attempted to view these messages without success. This situation is causing tension in my relationship, and I am eager to resolve it. Any assistance would be greatly appreciated.

Hello, WhatsApp Support, I wanted to report that my WhatsApp was hacked yesterday by the number +1 [redacted]. A person called me from this number claiming I had won something. He asked for a code that was sent to me, and after I provided it, the call ended, and my WhatsApp was compromised. It took me 60 minutes to regain access by re-entering the code. I am concerned about the security of my account and if any unauthorized transactions were made. Your assistance in tracing this incident and providing information about potential misuse of my account would be greatly appreciated. Thank you for your help.

Dear Sir, I am facing difficulty logging into WhatsApp with my Jio sim card. After signing out, I am unable to receive the verification SMS or calls. I kindly request assistance either by using my registered email address or by transferring my WhatsApp account to my new number. WhatsApp Number (current): [redacted] New Number: [redacted] Registered Email: [redacted] Please note, my current number cannot receive calls or SMS but is operational for data usage and emails. Your help with this matter is greatly appreciated. Thank you for your support.

Respected Sir, I previously used my Jio number [redacted] to sign in to WhatsApp, but due to some issues, I logged out. I am now facing difficulty logging back in as my SIM card is not receiving SMS or calls, preventing me from accessing WhatsApp. Despite my SIM card being active and correctly placed, I cannot receive any messages or calls. However, my registered email address is working fine. I kindly request your assistance to log in using my registered email address or transfer my account, along with important data, to a new number. The new number I propose is [redacted]. Below are the details you may require: WhatsApp number: [redacted] New number for transfer: [redacted] Registered email address: [redacted] I trust you can comprehend my situation and provide the necessary help. I eagerly await your response. Thank you, sir.

Dear Sir, I recently logged out of my WhatsApp account due to some issues and now I can't login back in using my Jio sim. I am not receiving any SMS or calls for the verification code. My sim card is active and my email is registered. I kindly request your assistance in helping me regain access to my account. If possible, please send the OTP to my email address provided. Alternatively, if it's feasible, I would appreciate it if you could transfer my account and data to a new number. Thank you for understanding my situation and for your help. WhatsApp Number: [redacted] New Number for Transfer: [redacted] Registered Email: [redacted] I eagerly await your response. Thank you.

I am currently in panic mode and desperately need assistance. I used to have my WhatsApp account linked to my old phone number. Recently, I switched to a new phone but continued using the same WhatsApp account with the old number to stay connected with many of my contacts. However, after a recent WhatsApp update, I was unexpectedly logged out of my account. Now, I am unable to access my account using the old number since I no longer have it. The troubling part is that someone else has gained access to my account and is using my information to contact my contacts. My sister informed me that she received a call from my number, but I couldn't have made that call as I can't access my account. The individual controlling my account is intruding into my chat history, which is not only invasive but also illegal. I urgently need assistance to address this alarming situation.

Dear Sir, Good day. This morning, I received a suspicious call on my WhatsApp number [redacted] in Kuwait. The caller used WhatsApp number (+[redacted]3) and claimed I won thousands of Rupees in a lottery. They prompted me to confirm my WhatsApp number by providing a code. Unfortunately, not realizing it was a scam, I shared the code [redacted]-[redacted] they sent me. Subsequently, my account was deactivated, and the scammer changed my profile photo to a company logo (Lulu Group's). Now, my account shows as banned, and I need help reactivating it. Looking forward to your assistance.

Hello, I am reaching out to address an issue I am facing involving someone in Kenya named Eric with the phone number +[redacted]45. Eric has created a WhatsApp group called MIATHENE PUNDITS in [redacted] and used my photo as the profile picture without my permission. When questioned, Eric and other group members have used offensive language to insult me. Additionally, Eric continues to add me back to the group after I have left voluntarily. I am seeking assistance in resolving this matter by: 1. Contacting Eric at +[redacted]45 to warn him against using my personal information to create WhatsApp groups without my consent. 2. Ensuring that my photos and contact details are not used on WhatsApp without my explicit permission. 3. Removing the WhatsApp group MIATHENE PUNDITS to prevent further distress. Thank you in advance for your prompt attention to this matter. Sincerely, Mathew Karauri Igweta +[redacted]36

My WhatsApp number, +[redacted]91, has been banned. We have faced the same issue a few days ago. We create groups only with phone numbers shared during public interactions, focusing on social service activities and awareness campaigns against fake messages. Our founder, Ms. Ruzan Khambatta, conducts seminars and workshops to combat fake news. Our group is specifically for social service updates, event invitations, and volunteer opportunities. We ensure no irrelevant messages are sent to avoid disturbance. You are welcome to exit if the activities are not of interest to you. If we have unknowingly breached any terms, please advise us for correction. Thanks for your understanding.