The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #133. It includes a selection of 20 issue(s) reported December 21, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello WhatsApp support team,
My number has been banned without any reason, even though I have not violated any community standards, WhatsApp terms of service, or any other reason considered as a violation of WhatsApp's policy.
Therefore, I kindly request you to review the ban on my WhatsApp account and lift the ban on my account number as soon as possible so that I do not lose communication with my important clients and incur more losses than I have suffered in my business so far.
My WhatsApp account number is: [redacted]01+
I would be grateful for your understanding of my issue, and I would greatly appreciate it if my problem is resolved, the ban on my account is lifted, and I can communicate with my clients in the near future.
Best regards, WhatsApp support team.
Reported by GetHuman-kihlhich on गुरूवार, २१ दिसम्बर २०२३, शाम ६:२७ बजे
Subject: Assistance Needed: WhatsApp Account Suspension
Dear WhatsApp Support Team,
I hope this message reaches you well. I am reaching out to address the unexpected suspension of my WhatsApp account linked to the phone number [Your Phone Number].
I am eager to have my account reinstated and am requesting guidance on the reason behind the suspension. I have used WhatsApp responsibly for communication with friends and family and am dedicated to upholding the platform's policies moving forward.
I recognize the need to comply with WhatsApp's terms of service and apologize if there were any unintended violations. Ensuring a safe and secure environment for all users is important, and I am committed to cooperating fully to address any concerns.
Your swift assistance in investigating this matter and providing instructions for resolving the issue would be greatly appreciated. I eagerly anticipate the reactivation of my account and thank you for your support in resolving this situation.
Warm regards,
NAZMUL HUSSAIN
Reported by GetHuman8711562 on मंगलवार, २६ दिसम्बर २०२३, सुबह ९:१४ बजे
Hello, I believe my WhatsApp account was mistakenly banned. I have not violated any of WhatsApp's policies or terms of service. Please assist me in restoring my account promptly. In the event that my account is banned, I kindly request an explanation for the action taken. I do not utilize any third-party applications. Thank you for your attention to this matter.
Name: Bhuvan
Email: [redacted]
WhatsApp Number: [redacted]74
Device: Samsung Galaxy A23
Reported by GetHuman8711570 on मंगलवार, २६ दिसम्बर २०२३, दोपहर ११:४६ बजे
Hello Team, My Whatsapp account was mistakenly banned. I need assistance in recovering it. I believe the problem arose when I attempted to adjust my privacy settings using an extension called "whatsup+" while my phone was connected to WhatsApp web on Windows 10. I promise to adhere to Whatsapp's terms and conditions going forward. My Whatsapp number is +[redacted]67. Thank you for your help.
Reported by GetHuman8711609 on मंगलवार, २६ दिसम्बर २०२३, शाम ७:०२ बजे
Dear Sir, I would like to address an issue with my WhatsApp account being banned. I was on a call through WhatsApp when after a couple of hours, the call was suddenly disconnected. My WhatsApp number seems to have been banned. Since yesterday, I have been unable to receive a verification code for more than 24 hours now. My account was banned just two days after my Facebook account faced a similar issue. I am experiencing problems with my WhatsApp call log showing canceled calls. I am unable to receive the WhatsApp code and would appreciate your assistance in resolving this matter promptly. Thank you.
Reported by GetHuman-mughall on बुधवार, २७ दिसम्बर २०२३, शाम ५:१७ बजे
Dear WhatsApp Team, I believe my account has been banned due to my past use of GB WhatsApp. I now understand that this goes against your policies and I sincerely apologize for my mistake. I was unaware of the official rules and regulations and the consequences of using a third-party app. I rely on WhatsApp for a lot of my important work which is currently on hold. I assure you that I will adhere to your guidelines going forward and kindly request the unbanning of my account associated with the mobile number provided. Your understanding and assistance in resolving this issue would be greatly appreciated.
Reported by GetHuman8711746 on गुरूवार, २८ दिसम्बर २०२३, सुबह ५:२४ बजे
I haven't received the OTP on my phone number, and it's causing issues with WhatsApp. Hello WhatsApp support, I regret to inform you that my WhatsApp account has been blocked. My WhatsApp account is banned, please unban it. Hi, my WhatsApp number has been banned, kindly unban it. My WhatsApp account number is blocked with my number [redacted]. My number is blocked. Hello sir, I'm not receiving the verification code for my WhatsApp account, please assist me in accessing my account. Can you check if my WhatsApp number [redacted] is blocked and help with verification, please? Assistance required with my WhatsApp issue.
GetHuman does not collaborate with WhatsApp's customer support operations. GetHuman collects customer feedback to provide tips for quick call center access and effective issue resolution. The content on this website is updated regularly. For the most accurate contact information, refer to WhatsApp's website. To improve customer service, please share this page!
Questions answered on this page:
- How to change the phone number on WhatsApp?
- How to appeal a WhatsApp ban?
- How to determine if someone has blocked you on WhatsApp?
- How to delete a sent message on WhatsApp before it's read?
- How to recover permanently deleted WhatsApp messages?
- How to know if someone muted you on WhatsApp?
- How to delete a WhatsApp account?
Solutions to common problems. Contact WhatsApp: no phone number, no chat option, 1 customer email, 1 help forum. For expert tech support, chat with a California-based company. Share this page to assist others! GetHuman provides free customer service information and tools.
Reported by GetHuman8711958 on शनिवार, ३० दिसम्बर २०२३, दोपहर १:१६ बजे
Hello WhatsApp team, I am Kamran Khan Yousafzai from Pakistan. I appreciate the WhatsApp platform for connecting me with family and friends. However, I am currently facing an issue with my account. When trying to access my account on the official WhatsApp app, I receive a message stating that I need to use the official app with my phone number [redacted]4. I kindly request assistance in resolving this issue. Thank you.
Reported by GetHuman-mrkamran on शनिवार, ३० दिसम्बर २०२३, दोपहर १:५५ बजे
Dear WhatsApp Team,
On January 1, [redacted], while sending "Happy New Year" wishes to my friends, my account was unexpectedly blocked with a message stating it's due to spam. I am unsure of the cause and seek your assistance in restoring my account promptly, ensuring none of my chats are lost.
Please refer to the attached screenshot for details.
WhatsApp Number: +91 [redacted]
Email: [redacted]
Thank you,
Jobin Raju
Reported by GetHuman8712064 on सोमवार, १ जनवरी २०२४, सुबह ५:०४ बजे
Hello,
I believe my account was banned mistakenly. I have not violated any of WhatsApp's policies or terms of service. I kindly request a prompt response to reinstate my account. If my account was banned, please provide me with the reason for the action. I do not use third-party apps. Thank you.
Name: J. Charan Kumar
Email: [redacted]
WhatsApp Number: [redacted]
Device Name: J. Charan Kumar
Reported by GetHuman-jangamch on मंगलवार, २ जनवरी २०२४, दोपहर ३:३७ बजे
I recently switched to a new device and logged into WhatsApp using the same account. After a couple of days, I received a message stating that my account had been blocked. A few days later, I got another message saying that my account had been restored as it was flagged accidentally by the system. However, when trying to verify my account and receive the verification code, I keep getting a message saying that I've requested the code too many times. Can someone help me with this issue?
Reported by GetHuman8712217 on मंगलवार, २ जनवरी २०२४, शाम ७:५४ बजे
Hello,
I hope you are doing well. I would like to inform you that my underage son created a Whatsapp account using a modified version, and added unknown individuals to a group, which mistakenly led to my account being blocked. I understand this is an unintended error.
I apologize for any inconvenience this situation may have caused. I hope you understand the challenges of maintaining security and individuals' rights online, especially regarding minors' accounts.
I am here to confirm that I was not aware of my son's actions and would like to communicate with you to understand the steps that can be taken to unblock my account and continue using Whatsapp as usual. I commit to taking all necessary steps to prevent this type of event from happening in the future. My phone number has been blocked from using Whatsapp and the number does not allow requesting a review. Please restore my account through your technical support, resolve my issue, and recover my account so I can communicate on the Whatsapp platform with my blocked phone number.
+[redacted]63
Reported by GetHuman-aaqw on बुधवार, ३ जनवरी २०२४, दोपहर २:०० बजे
Subject: Assistance Needed for WhatsApp Account Reinstatement
I am writing to address an incident where my WhatsApp account got banned by the platform, citing spam as the reason. I want to clarify that I have never been involved in any spam-related activities.
I recently realized that I had been using third-party WhatsApp apps, unaware of the potential consequences. This has created a situation where I am unable to stay in touch with my family and friends, causing significant disruption in my daily communications.
To address this issue, I have removed all third-party WhatsApp applications and acknowledged the risks they can pose to privacy and security. Going forward, I commit to using only the official WhatsApp app to prevent any future problems.
I am kindly requesting WhatsApp to investigate and resolve this matter promptly as restoring access to my account is crucial. I appreciate your swift attention in resolving this issue.
Thank you.
Reported by GetHuman-madijeyd on गुरूवार, ४ जनवरी २०२४, दोपहर ११:०० बजे
My account got banned, and I'm still unsure why. I've been trying to figure it out, but haven't received any answers. I'm willing to apologize for any violations I unknowingly made. Please unblock my account; it's essential for the online job I do. This is my main source of income. Please restore my account, so I can resume normal activities. Thank you.
Reported by GetHuman-rkrantho on शुक्रवार, ५ जनवरी २०२४, सुबह ९:२८ बजे
I have been using WhatsApp for many years, and it has been very helpful to me. Since I am currently abroad and my Ghanaian SIM card is not working, I am unable to receive my WhatsApp verification code. I have downloaded the app again, but I'm not getting the verification message. Could you please assist me in getting the verification code through my email? Thank you.
Reported by GetHuman-hesslove on शनिवार, ६ जनवरी २०२४, रात १०:५४ बजे
Subject: Appeal to Unblock WhatsApp Account
Dear WhatsApp Support Team,
I am reaching out to request the unblocking of my WhatsApp account, which was recently banned. I received a notification about the ban, but I am unaware of any violations of the terms of service. I heavily rely on WhatsApp for communication with my family, friends, and coworkers, and its usage is integral to my daily life. The sudden ban without explanation has left me disheartened.
I kindly ask you to review my account, provide clarification on the ban reasons, and consider reinstating my access. If there was an unintended breach, I sincerely apologize and am committed to adhering to the terms moving forward. Please allow me to regain access to WhatsApp so I can resume keeping in touch with my contacts.
Thank you for your attention to this matter. I anticipate your prompt response.
Best regards,
K.
Reported by GetHuman8712626 on रविवार, ७ जनवरी २०२४, रात ३:४० बजे
After creating a group and adding around [redacted] members with the same contact names, I was banned from WhatsApp. Although I successfully had my account reinstated after a review, I am now unable to log in on my mobile device. Instead of receiving a verification code, I receive a message stating "You need the official WhatsApp to use this account," despite using the official WhatsApp for a long time. I have attempted various solutions like reinstalling the app, trying WhatsApp Business, resetting my device, and contacting support via email, with no success. Consequently, I am currently unable to communicate with my contacts on WhatsApp.
Reported by GetHuman8712640 on रविवार, ७ जनवरी २०२४, दोपहर १०:०७ बजे
Hello,
I'm reaching out regarding my WhatsApp account that was disabled abruptly without warning. WhatsApp is a vital tool in both my personal and professional life. I humbly request the reactivation of my account at your earliest convenience.
If the account was disabled due to any misuse or policy violation, I apologize for any oversight. I commit to following the guidelines diligently moving forward.
Details: WhatsApp mobile number: +[redacted]9
Thank you for addressing this promptly. Your help in resolving this matter is sincerely appreciated.
Best wishes
Reported by GetHuman-blastojn on मंगलवार, ९ जनवरी २०२४, शाम ६:१७ बजे
Hello WhatsApp support team, I am a prominent businessman who uses WhatsApp for important deals and communication with my family and friends. Unfortunately, my number has been mistakenly banned for the third time due to repeated errors. I kindly request the WhatsApp support service to remove the ban as I have not violated any terms or privacy policies. I have been a user for seven years and am aware of the terms and conditions of WhatsApp. Thank you for your assistance.
Digital: +[redacted] [redacted] [redacted] [redacted]
Reported by GetHuman-kawztrk on शुक्रवार, १२ जनवरी २०२४, शाम ७:१६ बजे
Request to Unban my WhatsApp Account
Dear WhatsApp Team,
Please remove the ban from my account. I apologize for violating the terms of service and assure you that I will comply with them in the future. WhatsApp is crucial for communication and daily interactions.
Kindly consider my humble request to lift the ban on my WhatsApp account.
I will make sure to avoid such violations in the future.
WhatsApp Number: [redacted]
Reported by GetHuman-patelupd on बुधवार, १७ जनवरी २०२४, रात ९:२९ बजे