The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #127. It includes a selection of 20 issue(s) reported November 15, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently got a new phone number and am trying to download WhatsApp on it. After * mi...
Hello, I am having trouble receiving the verification code for my WhatsApp number. Can...
Dear Sir, I believe my account has been unjustly banned as I have not violated any ter...
I am not receiving the OTP. Please send me the OTP to my number, [redacted].
Hello, my phone number [redacted] is not receiving the registration code through messa...
I am experiencing issues with using my WhatsApp account.
Hello WhatsApp team, I am confident that I have not violated any rules and regulations...
Reported by GetHuman-alislam on Wednesday, November 15, 2023 2:53 PM
Dear Team WhatsApp,
I am disappointed to inform you that my WhatsApp number has been banned without any violation of the Terms of Service or engagement in inappropriate activity. There has been no spam, scam, or risk posed to other users through my account.
I kindly request the reconsideration of the ban.
WhatsApp account number: +[redacted]38
Name: SK
Reported by GetHuman8699208 on Thursday, November 16, 2023 4:58 AM
I kindly request the unbanning of my phone number +[redacted] 50 [redacted]. This number is essential for my business communications via WhatsApp, and I value my important customer interactions. The ban is impacting my ability to work and provide for my family, causing potential business losses that I cannot afford. I want to clarify that I have not violated any terms of service by using unofficial sites. I diligently adhere to the platform's policies, and I believe my number was banned in error. Please consider my circumstances and assist me by lifting the ban promptly. As the sole provider for my household, resolving this issue is crucial for me.
Reported by GetHuman-batoolze on Thursday, November 16, 2023 5:36 AM
My WhatsApp account has been blocked. I was logged out this morning and then blocked from accessing it. I submitted an appeal, but the reply stated that even after reviewing my issue, they couldn't restore my account. I have been the genuine owner of this account for over 15 years. I suspect a hacker is trying to use my WhatsApp to harm my reputation. Please, I am in a difficult situation and I urge you to resolve this matter promptly before further damage occurs.
Reported by GetHuman8699244 on Thursday, November 16, 2023 5:51 AM
My WhatsApp was blocked this morning for unknown reasons, and I suspect someone may have hacked it. I have been the genuine holder of the account for fifteen years now. Please assist me in recovering it before any damage is done. Despite my attempts to appeal, I have not been successful. To prevent further harm, I quickly deleted and changed my Facebook password and permanently deleted the account. If the individual affecting my WhatsApp account is a hacker, please help me. - Maimunah
Reported by GetHuman8699244 on Thursday, November 16, 2023 6:07 AM
Subject: Issue with WhatsApp Account
Hello,
I am reaching out because my WhatsApp account was unexpectedly banned. I have been a loyal user for many years and have always followed the app’s guidelines without any violations.
I was surprised to discover my account was banned when I tried to log in recently. I did not receive any prior warnings from WhatsApp about any misconduct. I am frustrated and disappointed with this sudden action against my account.
I kindly ask for an investigation into this matter and request that the ban be lifted promptly. I can assure you that I have not participated in any activities that would warrant the suspension of my account.
Name: S. Raju
Gmail: [redacted]
WhatsApp Number: [redacted]
Device: Mi Handride
Reported by GetHuman-sambarir on Thursday, November 16, 2023 6:33 AM
Dear WhatsApp Team,
I recently lost my mobile phone with the sim card in it, so I got a new sim with the same number. When I tried to open my WhatsApp on my new device, it said I was banned. The person who took my old phone must have misused my WhatsApp number. I am innocent and familiar with WhatsApp regulations. Please unban my WhatsApp number +[redacted]62.
Thank you,
Brajesh Kumar
Reported by GetHuman8699337 on Thursday, November 16, 2023 8:27 AM
I recently encountered a troublesome issue with the Linked device feature on WhatsApp. My boyfriend wanted to use this function to link our accounts, which I found invasive and risky. The feature allows easy access to my conversations without my consent. I tried contacting WhatsApp support multiple times to address my privacy concerns, but received no helpful response. I strongly urge WhatsApp to disable the Linked device feature on my primary number to prevent any further breaches. I am disappointed with the lack of support and attention to privacy complaints, and I hope they take steps to improve their customer service.
Reported by GetHuman-stlim on Thursday, November 16, 2023 9:36 AM
I hope this time someone will assist me in resolving my issue. I have not received the verification code from WhatsApp for a while now. Despite contacting their support multiple times, I have not received the necessary help. I have even tried restarting my phone, reaching out to my network provider again, changing my location to test the network, and even changing my number, only to find it banned. I am at a loss and unsure of the reason for this ban. Please, I need help in this matter.
Reported by GetHuman8699412 on Thursday, November 16, 2023 10:02 AM
Dear WhatsApp Customer Service Team,
I am writing to inform you that my WhatsApp account, +[redacted][redacted], is unable to receive the verification code, preventing me from accessing my account. I am puzzled as to why this has occurred, given that I have only been logged in on my phone and computer recently without engaging in any suspicious activities.
I value WhatsApp's terms of service and community standards, and I am eager to understand the reasons behind the suspension of my account. I appreciate your attention to this matter and look forward to your prompt response. If you need any further details or verification, please feel free to reach out to me.
Thank you for your help and cooperation.
Best regards,
Shemy
Reported by GetHuman8699460 on Thursday, November 16, 2023 11:06 AM
I have been unable to use my WhatsApp for nearly two weeks after sending a batch message to all my contacts with my new phone number. This was a mistake, and I would like for the temporary ban to be lifted. I recently switched phones and numbers and intended to inform my contacts of the change without realizing it went against WhatsApp's policies. My work is heavily reliant on WhatsApp, with all my business information tied to the new number. I hope to resolve this issue soon as I appreciate and rely on the platform for work purposes. Thank you for any assistance provided.
- M. S. Email: [redacted]
Reported by GetHuman8699467 on Thursday, November 16, 2023 11:17 AM
Hello,
I am reaching out because my WhatsApp account has been unexpectedly banned. I have been a loyal user of WhatsApp for many years and have always followed the terms of service diligently.
I was surprised to discover that my account was banned when I attempted to log in today. I have not received any prior warnings or notifications from WhatsApp about any violations. I am feeling frustrated and dismayed by this sudden action taken against my account.
I kindly ask for a thorough investigation into this issue and for the ban on my account to be lifted promptly. I can assure you that I have never participated in any activities that would warrant the suspension of my account.
Thank you for your attention to this matter.
Initials: S.R.
Email: [redacted]
WhatsApp Number: [redacted]
Device: Realme
Reported by GetHuman8699581 on Thursday, November 16, 2023 2:00 PM
WhatsApp Support Team,
I need your assistance. My WhatsApp number, [redacted], has been banned without any notification. This number is personal to me, and I always follow WhatsApp's rules. I believe this ban may be a mistake, causing a misunderstanding. Kindly review my account associated with this number and lift the ban.
Thank you,
Sachin Kumar
Reported by GetHuman8699643 on Thursday, November 16, 2023 2:51 PM
Hello WhatsApp support team,
I am reaching out for assistance as my WhatsApp account associated with phone number [redacted] has been banned without prior notice. This number is personal, and I have always complied with WhatsApp guidelines. If there was any misunderstanding, I kindly request a review of my account for a possible unban.
Thank you,
Sachin Kumar
Reported by GetHuman8699643 on Thursday, November 16, 2023 2:53 PM
My WhatsApp Business number, 0[redacted][redacted], has been banned without any real suspicious activity. I work as a Music Teacher in early childhood education under the name Frogprince Baby Music, and I use WhatsApp groups to communicate with parents who sign up for my events and sessions through my website www.frogprince.uk.
Unfortunately, I recently reorganized some groups, possibly sending too many joining requests at once. This ban has severely disrupted my work and the management of my activities involving children. Despite multiple emails to customer support, I have not received any response.
I kindly request assistance in having the ban lifted so I can resume my communication with parents and manage my work effectively. Thank you for your help.
Reported by GetHuman-steaduk on Thursday, November 16, 2023 4:13 PM
Dear Team WhatsApp,
I am writing to inform you that my WhatsApp Number has been banned erroneously. I have always complied with your Terms of Service and have not engaged in any spam or scams that could jeopardize the safety of other users.
I kindly request that you review my account and lift the ban promptly.
Thank you for your attention to this matter.
Regards,
Saif Ali
Reported by GetHuman8676603 on Thursday, November 16, 2023 9:00 PM
Hello Whatsapp Team,
Ramandeep K., here. My WhatsApp number is +[redacted]07. I fully agree to respect all of WhatsApp's terms and policies. It seems there was a mistake, as I have not violated any rules on the platform.
I use WhatsApp to share important and useful educational messages. Unfortunately, my account was mistakenly flagged or reported, leading to its ban. This has caused significant inconvenience as it's my official number, and my friends, family, and clients can no longer reach me. I kindly request you to reconsider and unban my account +[redacted]07. Your understanding and cooperation in this matter are greatly appreciated. Thank you.
Reported by GetHuman-virdiram on Thursday, November 16, 2023 10:31 PM
Hello,
I am a long-time user of WhatsApp and recently reset my Android device. Despite waiting patiently for the verification code for more than four days, I have not received it. I am in desperate need of help as I have important contacts I need to communicate with. I have tried everything on my end to resolve the issue. Please assist me in resolving this matter. Thank you.
Sincerely,
Hassan
Reported by GetHuman-emailhas on Friday, November 17, 2023 5:53 AM
I am asking for my WhatsApp number to be unbanned. This number is essential to me as it has been used for many years and is connected to my friends, family, and business partners. Could you please remove the ban from my account? I would also like to know what actions to avoid in the future. Thank you for your help! My WhatsApp ID is: +86 [redacted]9.
Reported by GetHuman8700590 on Friday, November 17, 2023 7:52 AM
I kindly ask for the removal of the ban on my WhatsApp number. This number has been essential to me for many years, connecting me with friends, family, and business partners. As a valuable communication tool, I rely on it greatly. I would be grateful if the ban could be lifted. Additionally, I am eager to learn about any guidelines to avoid such issues in the future. Thank you for your assistance! My WhatsApp ID is: +86 [redacted]9.
Reported by GetHuman8700590 on Friday, November 17, 2023 7:54 AM