Wells Fargo Customer Service Issues

I have been struggling to get in touch with the Claims Assistance department regarding a hold on my debit card payment to Safeway. The customer support team kept directing me to call the claims department but I have had no luck reaching them at [redacted]. The long wait times and lack of assistance have been frustrating. I have filed claim #[redacted]1 with the Claims Department but still need to resolve the issue. My attempts to contact Client Services at [redacted] also went unanswered, causing me more distress as I am dealing with health issues. The difficulty in resolving this matter has left me without proper meals for several days. I am disappointed in Wells Fargo's lack of customer service and am seeking alternative ways to address this problem. Thank you for listening to my concerns.

I've been relying on Banktivity to manage my Wells Fargo accounts efficiently with Direct Access. Unfortunately, last week my accounts went offline and upon reconnecting them, I noticed they are now mixed up. For instance, my personal VISA account shows entries from my personal checking, and my business checking has entries from my VISA. Additionally, the transaction history only shows data from [redacted] instead of all the way back to [redacted]. This issue seems isolated to Wells Fargo as my Chase and USAA accounts are unaffected. I've attempted various troubleshooting steps like reopening Banktivity, refreshing accounts, and toggling them offline and online without success. The merging of data and missing information has created quite a confusion, and I'm in need of assistance to rectify this situation.

I had a great experience at the Wells Fargo branch in Publix Plaza on Cascade. Jennifer stood out with her professionalism, efficiency, and friendliness. This branch is noticeably more community diverse in all aspects. I would give them an "A+," especially compared to my usual branch at Cascade Heights, which has declined in performance. I have been a Wells Fargo customer since it was 1st Atlanta in [redacted] and have been part of this community for many years. The Publix Plaza branch has the right mix that aligns well with the neighborhoods it serves. Please recognize Jennifer and the team for their excellent customer service. Well done to all the associates in that branch! - E. Lewis

Hello, I deposited my payroll check a couple of weeks ago, but my boss forgot to sign it. I accidentally paid a bill with it, which caused me to go negative around $[redacted] towards my account. I will resolve this overdraft since I missed the missing signature. However, my concern is that several days later, the same check was deposited without my knowledge. The check had already been used, so I am puzzled as to how it was presented again. This error has now left me with a negative balance of $[redacted].

I am currently in Berlin, Germany and I am having trouble withdrawing cash from an ATM. The machine states that my card is not authorized. Additionally, I am unable to use my card for online purchases. I have been attempting to withdraw cash for two consecutive days from various ATMs and searching for ways to contact Wells Fargo to resolve this matter. I am using a European SIM card and have been unsuccessful in reaching the 1-[redacted] number provided. Despite trying to call using local phones, I have not been able to get through. I kindly request assistance in resolving this issue.

To the appropriate party, I am contacting you regarding Mrs. Stella Zanakis, an account holder at Wells Fargo Bank in Houston, Texas, under account number [redacted]65. Mrs. Zanakis, who is an elderly individual with health issues, has been distressed receiving statements for a closed account that ended with a balance of $3.77. Despite informing you through phone calls and a written letter to retain the remaining balance and cease sending statements, the issue persists. In light of Mrs. Zanakis's circumstances, it would be greatly valued if this matter could be promptly addressed to stop any further correspondence from Wells Fargo Bank to alleviate her stress, as it is inconvenient and costly for her to continuously contact overseas. Your assistance in resolving this minor yet significant matter would be beneficial and appreciated for a valued customer like Mrs. Zanakis. Thank you for your attention to this concern. Regards, Polly Zanakis

I have a question about creating a Facebook fan page using the Creator Studio. I started a new Facebook account to make the fan page, but now my original account has been flagged as suspicious and blocked for requiring verification. The fan page has other administrators, but none have access to the original account. Will this situation affect my page's eligibility for creator ads in the future? I am concerned about the impact on the page's growth and our ability to use ads to support our channel in the long term. Thank you for your assistance. Sincerely, Mr. J

I have received over [redacted] emails from a bank and I am extremely frustrated. The constant emails are becoming harassing, and despite me expressing my discontent, they continue to flood my inbox. I am fed up with their services and the relentless spam about checkings and other unnecessary information. I am considering legal action if they do not cease this behavior. The bank's incompetence and lack of response have pushed me to the brink, and I am contemplating taking serious steps to address the situation.

I previously worked for DoorDash and provided my Wells Fargo account for direct deposit. However, due to delays in the sign-up process, I closed my Wells Fargo account and switched to a Bank of America joint account with my wife. Despite this change, on 08/11/[redacted], DoorDash mistakenly tried to deposit funds into my closed Wells Fargo account. They claim to have contacted my bank, but I have confirmed with the bank that no record of the transfer exists. DoorDash informed me they were unable to recover the $[redacted].81 and blamed the bank for the issue. They provided a reference number of [redacted]2 for the unsuccessful reversal attempt. Although they have successfully used direct deposit before, they are now claiming the issue lies with the bank. I am reaching out to see if the funds were indeed sent to the bank and if I can receive the payment, even if I need to reopen an account at the bank. My name is Jack Edison.

I discovered a misplaced Wells Fargo ATM card on Sunday, December 1st, and attempted to report it to the bank. After calling various customer service numbers, I was consistently informed of a 10-minute wait time. I eventually connected with a representative in the Fraud department who promptly transferred me to the automated customer service system, leading to further delay with another 10-minute wait time. I am disappointed by the level of customer service provided. As a non-Wells Fargo customer, this experience has left a negative impression, and I am hesitant to engage with a bank that operates in such a manner.

I used my rewards points to get a $[redacted] Amazon gift card, but it didn't work when I tried to use it. I've sent Wells Fargo a copy of the card, which is in my possession, but I haven't received any responses yet. If this isn't resolved in 2 days, I'll close my accounts with Wells Fargo. Wells Fargo should address the issue and credit my Amazon account promptly. I've had difficulties before with Wells Fargo's services, like getting monthly statements and receiving charges for check copies. I expect a solution within 2 days and I don't want to be directed to contact Amazon; this issue is clearly Wells Fargo's responsibility.

Hello, I have recently deposited a check, and I was informed that the funds will not be available until tomorrow. I have a significant ACH payment scheduled today for my child's daycare. I kindly request that Wells Fargo covers the ACH payment, and I am willing to pay the overdraft fee instead of the daycare payment being returned unpaid. I apologize for being unable to deposit funds in advance to cover the debit. Due to starting a new job, my financial situation is expected to improve, but the first paycheck was delayed. I understand there have been several overdrafts this month, and the daycare payment is considerable. The transition between pay periods from my old job to the new one caused me to be without a paycheck for three weeks, leaving me with no alternative to add funds to my account. I am prepared to pay the overdraft fee, and I sincerely ask that the ACH payment is not returned. I appreciate any assistance you can provide. Thank you. Sarah

I have been busy lately and am waiting for 5,[redacted] Euros sent by Friedemann Rabenau / Dieter DeVries from the Netherlands to be credited to my Wells Fargo account since 22 November. Please confirm if the amount has been deposited into my account with the following details: Bank: Wells Fargo Branch: Minneapolis, Minnesota [redacted] Account Name: Hieu T. Ho Account Number: [redacted] Routing Number: [redacted]13 I need to verify if the funds have been received. Thank you. Hieu T. Ho Minnesota, USA

I purchased a carry-on from the Samsunate website. The site indicated that the payment was not completed and prompted me to pay again. After trying to pay once more and using PayPal, I received errors stating the payments failed. Upon checking my account, I noticed I had been charged three times. I reached out to Samsunate, and they claimed they returned the money. It has been two days, but I still have not seen the refund reflected in my account.

I reside in England but hold an account in California. While reviewing my English taxes, my accountant noticed that my Social Security payment was missing from my account for at least one month. Specifically, it appears that in September [redacted], the payment was not deposited. Unfortunately, I am unable to confirm this as I am missing statements for July and August. However, I have records of all other statements showing my Social Security payments being credited to my account.

I attempted to place a Walmart Grocery order and mistakenly created seven separate orders instead of adding items to one. After contacting Walmart to explain the error, they informed me two orders were approved and the rest should be removed. I am currently locked out of my account and need all seven orders canceled as they were not intentional. There should be no approved orders from me. To discuss this further, please contact me at my work number. Unfortunately, I am unable to make outbound calls but can receive them. Thank you, Erin Gilchrest.

I am struggling to access my Wells Fargo app despite reaching out multiple times. I have spoken with various departments, like fraud, online, and banking, who keep mentioning suspicious activity on my account. I have reviewed my recent transactions with a banker, confirming they were legitimate, all under John Campbell. For instance, I had trouble buying movie tickets due to insufficient funds, which I resolved with a banker's help. Even after activating overdraft protection as advised, I am still facing login issues since Tuesday, now it's Saturday. As a long-time Wells Fargo member, I am frustrated by this ongoing problem. Please assist me in resolving this matter promptly.

I mistakenly used an adult website and was deceived with false charges on my account. I have learned my lesson and am seeking assistance. The last legitimate transaction was a $20 deposit at an ATM, all subsequent charges are fraudulent and appear to be from a company possibly using a variation of the name Chaterbate. As a disabled senior veteran without a car or phone access, I struggle to address these issues promptly. I fear additional legitimate charges may arise amidst this chaos. Your prompt help in this distressing situation would be greatly valued. Thank you for your attention to my honest and sincere request.

I reside in Canada and keep receiving email notifications. I have attempted to unsubscribe from these emails but still receive them. How can I reach a person to stop these notifications? I do not wish to receive notifications from your company or about Wells Fargo as it is no longer in Canada, where I reside. Please instruct your email service provider to delete my email address from both your and their mailing lists.

I have completed the Market Reservation Agreement form to reserve an ABA market for an Expansion franchise in Cambria, California for the upcoming season. I have chosen to brand and name my ABA expansion franchise The Cambria Moonstones. I am excited about owning an ABA franchise in Cambria and am seeking support and funding to bring professional basketball to the area. The league did not grant us a market in San Diego, so I am focusing on Cambria. I have applied for a $2,[redacted] loan to cover the market reservation and expansion franchise fee. To make the payment, contact Susie Newman at [redacted]. Although I tried to use my virtual Wells Fargo debit card with a balance of $6,[redacted], it was declined. I do not have an account with Wells Fargo, only a debit card. I aim to repay this loan by January 1st, [redacted]. My details are as follows: Name: G. Marchisello Address: [redacted] E Shenandoah Dr, Boise, Idaho [redacted] Card Number: 4[redacted] 3[redacted] EXP: 06/[redacted] CCV: [redacted] For more information, visit www.abaliveaction.com.