Tinder Customer Service Issues

I connected with someone on Tinder for a casual encounter, after which I deleted my account assuming I wouldn't need it again. Soon after, I experienced symptoms suggesting I may have contracted an STD. My doctor confirmed this, and I feel embarrassed discussing it, but it's treatable. I need to contact this person to alert them and advise them to seek medical guidance too. Unfortunately, without my Tinder account, I can't reach out. Could someone assist me in swiftly regaining access to my account or contacting Tinder for help in reconnecting with this individual?

I connected with someone on Tinder for a casual encounter, but subsequently developed symptoms of a likely STD. Recently diagnosed by my doctor, I need to inform this person for their well-being and others'. However, since I deleted my account assuming no further need, I am now unable to contact them. I am embarrassed by the situation and prefer not to disclose the specific STD, but assure it is treatable. I have attempted to recreate my account unsuccessfully and seek assistance in reactivating it or alternative ways to reach out to this individual. My initial account was registered with an email and possibly a phone number, while subsequent attempts to find them through a new account also proved futile before being deleted.

I am reaching out regarding my account being banned on Tinder on July 18th. When I tried to access my profile, a note cited a violation of the terms by having 'specific national requirements.' I explained that my profile stated 'English> Irish,' meaning I have more English heritage than Irish. I believe I do not impose specific national requirements for dating. Most of my conversations on Tinder are polite, and I have had good experiences going out on dates. I was not given any warning prior to the ban, which I had heard would happen. I hope my Tinder account can be reinstated. Sudden bans without warnings may deter sincere users like myself. I was considering upgrading to Tinder Gold before this incident occurred.

Hello, My name is Myekeal Smith, and I have been a Tinder Plus and Tinder Gold subscriber for nearly seven years. Recently, after moving to a new city, I encountered a problem logging into my Tinder account and was unable to find any profiles to swipe on. Despite following the troubleshooting steps provided, I couldn't fix the issue. I decided to delete my old account and create a new one to start afresh. When I tried to restore my purchase on the new account, I discovered that I had been banned. It seems like the system may have mistakenly flagged me for violating the terms by having multiple accounts, but I believe I followed the correct procedure by deleting the old account first. I truly enjoy using Tinder and hope we can resolve this misunderstanding. Thank you for your attention to this matter. Best regards, Myekeal

Hello, my name is Chandler, and I've been using Tinder for over a year. Unfortunately, I recently had to delete my account due to a lack of matches. After starting a new account and purchasing a subscription, some friends decided to prank me by portraying me as a drug dealer while I was asleep with my phone. Now my account has been banned, and I'm unable to appeal the decision. As a paying member, I would like to resolve this issue without having to change my phone number and debit card. I enjoy using the app and hope we can find a solution. Thank you for your assistance.

I deleted my Tinder account three months ago, believing it was canceled then. However, the cancellation did not go through, so I ended up using it that month. The following month, I made sure to cancel and uninstalled the app. I spoke with Tinder customer service last month, and they assured me my account was closed, and I wouldn't face any more monthly charges. I am seeking a refund for the recent charges taken from my account over the past three months, as I was promised no more fees. Please contact me at [redacted], under the name Adam R., to discuss this matter or leave a message. I am unhappy with the money taken without authorization and demand a refund for the last three months. Additionally, I request my Tinder account to be permanently closed and unsubscribed. I plan to reach out to my bank to report this issue as potential fraud.

My Tinder account got hacked, leading to it being used for spam and eventually banned. The hackers pretended to be interested in me to get a 6-digit access code, and then used my account to send inappropriate messages to matches. Despite contacting customer support immediately, my account was banned within 24 hours. I had been enjoying using Tinder and had a premium subscription for extra likes. I've learned my lesson about sharing access codes and would appreciate it if my account could be reinstated. I understand you have a lot of customers to assist, but I would appreciate your help. Thank you, Doug

I decided to download Tinder for fun while traveling from Texas to North Carolina. Initially, everything was going well, and I was enjoying chatting with a few people. Curiously, I changed the maximum mile range from 50 to [redacted], and that's when the app stopped working. I find myself stuck on the discovery page, unable to find new profiles within my range. Even after switching to global, the issue persisted, preventing me from sending or receiving messages. This problem is frustrating, especially considering I only downloaded the app today. Despite reaching out to Tinder support via email, there has been no response yet. Many others seem to be facing the same issue based on my online search. I've tried various troubleshooting steps like deleting the app, logging out, and restarting my phone, but the problem persists. Any assistance would be greatly appreciated.

Hello, earlier today, I sent an email; however, I am uncertain if I used the correct email address. This morning, I received a ban because I messaged a person on Tinder who had been harassing me via phone calls. While I admit my message was inappropriate, the abuse I endured on the phone was also unacceptable. After some research, I discovered that this individual has a criminal record for domestic violence, which I believe makes the ban unjust. I have been a Gold member for over a year, paying my subscription monthly without encountering any problems.

Hello, I'm Nathan Reynolds. Recently, my account stopped showing any new people in the discover section. There are no notifications stating that I've gone through everyone nearby, this even occurs when I switch to the global setting. This issue happened less than a month ago, and when I tried to fix it by reinstalling the app, I ended up creating a new account without any of my previous matches. Kindly assist me in resolving this problem without requiring me to create a new account again. Thank you.

My friend and I wanted to meet other couples, so we signed up for Tinder. After matching, he used explicit language in our private chat that was only directed at me and not used with strangers. Tinder took decisive action and suspended his account, which we now understand and find appropriate. I am requesting for his account to be reinstated for us to use Tinder again. Contact details: - My phone number: +49-1[redacted] - My email: [redacted] - Profile: guess - His phone number: +49-1[redacted] - His email: [redacted] - Profile: elias He created a new profile shortly after, which was unexpectedly banned for reasons we cannot understand. Our assumption is described above. Profile: coupleberlinKRZBRG Best regards, Nina W.

Hello, I recently tried to access my Tinder account after a long hiatus, only to discover that it had been banned. I suspect my account may have been compromised due to receiving unwanted calls and messages from unknown individuals. I reached out to Tinder's customer support via email, and I must admit that the service I received from the consultant, Emma, was not up to par. She did not provide clear communication or support regarding the reasons for the ban or the steps I can take to reinstate my account. Despite my specific request for assistance in recovering my account and understanding the cause of the ban, Emma focused solely on acknowledging the ban. This lack of assistance has left me feeling frustrated and confused. My name is Raven, and I would appreciate any help in resolving this matter promptly. Thank you.

Hello, I am reaching out to share some details with you. Last week, I went on a date with an individual I met on Tinder. It's important to mention that I suspect he might be the one who reported me. I felt very uneasy during the date due to inappropriate behavior like unwanted kisses and touches. Therefore, I unfollowed him on Instagram, our post-Tinder meeting communication platform. I inadvertently forgot to unmatch him on Tinder and recently discovered that my account has been banned. After reviewing Tinder's safety guidelines, I am confident that my profile was clean, and I did not violate any policies. Here are specific points to consider: 1. I did not use a fake account or spam others. 2. I did not send inappropriate messages or photos. 3. I did not have an inappropriate bio (in fact, I didn't have one at the time of the incident). 4. I am 21 years old. 5. The other party displayed disrespectful behavior offline. 6. I did not put anyone at risk. I believe these reasons justify the reactivation of my account. I am contacting you because I am certain I did not engage in any inappropriate behavior on Tinder or during dates. I kindly request a review of my account's status for accuracy. Thank you, E.I.

Hello, I need help with creating a Tinder account. I mistakenly entered the wrong birth year as [redacted] instead of [redacted]. Now, Tinder thinks I’m underage, which is not the case. I’m unable to create an account as it immediately gets banned when I try. I really wanted to try the Tinder Gold option and it's disappointing that I can't proceed. Every time I attempt to create an account, it gets banned after entering my phone number. I would appreciate any assistance in resolving this issue. Thank you.

Upon logging into my account today, I noticed that it had been banned. I'm uncertain about the reason behind this action. I believe that you have access to my chat history, so I am open to you reviewing it to clarify the situation. I presume this may be a mistake on your end and would be grateful if you could investigate and provide me with an explanation. I have been a Tinder premium member for over two years and have recently canceled my subscription due to the ban. If the ban is lifted, I would like to resubscribe. I look forward to receiving an update on this matter. As a long-time loyal user of Tinder, I am taken aback by the ban and seek clarification on the decision. Any information you can provide would be greatly appreciated. Thank you. Best, Riya

Hello, My account is still blocked even though I have done nothing wrong. It seems like they do not want to unblock me. It has been almost a week now, and if nothing changes in the next few days, I will delete the app and forget about the whole thing. Oh, and I will not leave a review because the operator's behavior is simply unacceptable. Hello, You have locked my account. I was accused of misconduct, but that was not the case. A woman I was in contact with used my phone number to supposedly delete her account. Her (Claudia) number is [redacted] 09 23 71 38. I request the removal of the block. My name is Markus Friedrich. Login: LairdMarkus [redacted] +49 [redacted]4 Germany

I am dealing with an issue regarding my banned Tinder account. Someone impersonated me, posing as a woman, and took over my account without my knowledge. Consequently, my account was temporarily reviewed and banned. However, it has now been 5 days, and it seems that Tinder has permanently banned my account without investigating the situation thoroughly. My name is Tim Clue, and my Tinder account is linked to [redacted] My Facebook account is associated with my main email, [redacted] I am requesting that my account be reinstated on Tinder to restore my reputation. Despite my efforts to contact and report this to Tinder, it appears that my concerns have not been addressed. I even took the time to inform the men who interacted with the hacked account politely. I am at a loss for what further steps I can take in resolving this issue.

Hello, my name is Jim T., and I'm a former Tinder Gold user. I used to sign in as [redacted], but my purchase receipts were going to [redacted] Today, when I opened the app, I was surprised to find out that I had been banned without any explanation. I reported a suspicious user recently, suspecting them of being a bot or a scammer. Other than that, my interactions were innocent. I've been swiping, chatting, and haven't engaged in any inappropriate conversations or shared any explicit photos. My bio included a rap I wrote, supported BLM, and a few words about myself. I was a frequent spender on the app, purchasing boosts and superlikes daily despite only having used it for less than a week. I even planned to extend my Gold membership. I understand how this may seem excessive, but please consider reinstating my account or providing a clear reason for the suspension. What if I missed connecting with someone special? Thanks for reading my message. Stay safe and have a great day.

I encountered an issue while trying to sign up for Tinder. The app wouldn't let me proceed after entering my university information. Thinking there might be an error with my birth year, I attempted to edit it. Unfortunately, I inadvertently changed my birth year to [redacted] instead of my actual birth year [redacted]. This mistake locked me out of my account. As I recently turned 18 on August 14, [redacted], I hoped to create a Tinder account to celebrate, but I'm now unable to access the app with that number. I am looking for assistance from Tinder to allow me to create a new account with my correct phone number.

I signed up for Tinder when I turned 18, but my account got banned right after linking it to Facebook, preventing me from using the app. I suspect it was due to my age on Facebook not matching my Tinder profile age. I tried creating another account using my father's number but got banned again, likely detected by the ban-avoidance system. My age on the Tinder profile is correct, and I can provide ID proof. Back when I first tried Tinder, I wasn't interested in dating. Now I'd like to use it but need help resolving this issue. It seems my bans were due to age discrepancies, and I seek a solution for the mistaken ban on my account.