Tinder Customer Service Issues

I signed up with phone number X and got banned from using Tinder after adding a picture. I then created a new account with a different phone number Y and subscribed to Tinder Plus and Gold. After using it for 2 months, I was unexpectedly logged out. When trying to log back in with number Y, I mistakenly used number X and was banned. Even after trying with the correct number Y, I remained banned. I did not violate any Tinder policies and seek help in restoring my account under number Y where I used my actual details. My username is Santhosha C from Bangalore, India, and my email is [redacted] Thank you for your assistance. Richi.

Good morning, I'm Brandon Rodenbough. My Tinder username, Chanceman30, was unexpectedly banned last night. I'm unsure why this action was taken as my profile did not contain any inappropriate content. I had a subscription to either Tinder Plus or Tinder Gold. Can you clarify why my account was banned and assist with restoring it? I'm perplexed as my account has been unchanged for several months. Please reach out to me when possible. Thank you. I reside in Fredericksburg, Virginia, in the United States. The phone number linked to my account is [redacted]. Respectfully, BR

I seem to be having trouble accessing my Tinder account. It seems to have disappeared or been deleted without any action on my part. This has caused some confusion with people I had connected with and it is causing me some worry for my safety, especially with my children in the house. My username is Raven and I created the account at the end of January or the beginning of February. The email associated with the account is [redacted] and the phone number I had on the account was [redacted], although I have recently changed it. I received an email from Tinder asking me to verify my email on Sunday, April 14th, but after clicking on the link, my account vanished. I have tried to recover my account using my email, but I have not received any emails with a code as promised. I would appreciate any assistance in getting my account, matches, and messages back. Thank you for your help.

Subject: Refund Inquiry for Tinder Plus Purchase Hi, I am Amogh from India, reaching out about a refund inquiry. I initially purchased Tinder Plus for Rs. [redacted] and later upgraded to Tinder Gold, which displayed a price of Rs. [redacted]. However, upon deduction from my bank account, Rs. [redacted] was charged for Tinder Gold, now resulting in both subscriptions being active simultaneously. I kindly request the cancellation of Tinder Plus and a prompt refund of Rs. [redacted] back to my account. Your assistance in resolving this matter at the earliest would be greatly appreciated. Thank you for your attention to this issue. Best regards, Amogh

Issue Description: When will I receive my refund of Rs. [redacted] (INR)? User Details: Name: Amogh Country: India Phone Number: 91 [redacted] First, I purchased Tinder Plus for Rs. [redacted] for a month and then upgraded to Tinder Gold, which displayed Rs. [redacted], but I was charged Rs. [redacted] for Tinder Gold for a month. Now, I have both Tinder Plus and Tinder Gold active for a total of Rs. [redacted] + Rs. [redacted]. Please cancel Tinder Plus and refund the Rs. [redacted] promptly. I am frustrated and impatient. Kindly resolve this issue as soon as possible. Thank you, Amogh. I am extremely annoyed that after purchasing Tinder Plus for Rs. [redacted], when upgrading to Gold for Rs. [redacted], I was charged Rs. [redacted] + Rs. [redacted]! This is unacceptable! When upgrading from Plus to Gold, only Rs. [redacted] should have been deducted. Why was I charged separately for Gold on top of Plus?

My account seems to have been banned, and I am uncertain as to why. I have reviewed the terms of service and community guidelines and have not engaged in any harassing behavior. I am the sole user of my account and do not participate in any scam activities. I am just a regular user. Can someone please clarify why my account was banned? I would appreciate detailed information on what specifically led to my ban. I am also seeking permission to either rectify the issues with my existing profile or create a new account to prevent similar problems in the future. Thank you for your assistance.

I recently found out that my Tinder account has been banned, and I'm perplexed because I have always followed the rules diligently without any violations. It was a shock to discover this when I logged in. I kindly request a review of my account as I believe no rules have been broken by me. I appeal for assistance in reactivating my account. The associated email via Facebook is [redacted], and I reside in Lagos, Nigeria. The phone numbers linked to the account are either +[redacted][redacted] or +[redacted][redacted], although I am uncertain of which one. Any help in resolving this matter would be greatly appreciated.

This is now the third time I am reaching out to Tinder. Two days ago, my girlfriend and I both created Tinder accounts to meet new people. While she has received multiple matches and messages shortly after creating her account, I have not received any matches, messages, or likes. Despite being 22 years old and considered attractive, the app seems to be not working for me. I even had someone inform me they swiped right on my profile, but I cannot locate them. To add to this frustration, I keep encountering the same profiles repeatedly, including ones I have already rejected. Now, I have been notified that I have "run out of people in my area." This situation is incredibly frustrating. I am looking for a resolution from Tinder promptly.

I set up my Tinder account a month ago using my email [redacted] and phone number [redacted]. I subscribed to Tinder Plus for a month. Upon logging in, I uploaded a slightly blurred profile picture of Divya, 30 years old from Hyderabad. I swiped right on many profiles and matched with [redacted]-[redacted] people. Being a North Indian girl, I prefer talking to North Indian individuals. After unmatching people I was not interested in, I received a message saying my account was under review and eventually got banned due to excessive matching/unmatching. I tried creating a new account, but it didn't resolve the issue. I understand the need to be more selective with my matches in the future to avoid violating Tinder's terms and conditions. I kindly request the reactivation of my account, assuring compliance with all rules moving forward. My email is [redacted]

To Whom It May Concern, My name is Abraham, and I recently discovered that my Tinder account has been banned for violating the Terms of Use. I have been an active member since April [redacted], currently holding a Tinder Gold membership. Being a part of the Fordham Tinder Community, I even won the "Juice World Swipe Off Challenge" and secured a ticket to an event. Unfortunately, with my account banned, I might miss out on attending as my ticket is linked to my now inaccessible account. I have introduced many friends to Tinder and admire the connections it fosters in our modern world. Unsure of the reason for my ban, I wonder if it is due to responding promptly to messages or not engaging with all of my [redacted]+ matches. I kindly request the team to review my case so I can regain access to my original account created with my phone number and Facebook details. Feel free to reach out if more information is required.

I need assistance with my Tinder subscription. It was connected to my previous account, which I have since deleted. Despite canceling the subscription on my old account via the App Store, I am still being charged. I cannot subscribe to Tinder Gold on my new account and would like to either transfer the subscription over or receive a refund. Previous account details: - Mobile number: [redacted]8 - Email address: [redacted] New account details: - Mobile number: [redacted]5 - Email address: [redacted]

Recently, while in Arizona with friends, I allowed a friend to use my Tinder account to try to find marijuana, breaking Tinder's code of conduct. My account has been banned, and I understand and accept that, but I request that it be deleted entirely to prevent others from finding or searching for me. I also want my search preferences, which are currently set to men, to be changed. I would appreciate it if you could either delete my account or restore it so I can update the settings. Thank you. -C.

I initially felt uneasy about sharing personal details on this app, so I made a meme account for initial interactions. Unfortunately, in hindsight, I recognize this goes against the platform's rules. I have experienced stalking before, which led to my cautious approach. I regret my decision. I take responsibility for my actions and am willing to abide by the rules moving forward. I kindly ask for a second chance and assure you of my compliance. Thank you for your understanding.

I recently tried out the free version of Tinder for a few days to gauge if there was any interest in me as an older user. While chatting with someone, presumably a woman, she unexpectedly blocked me suspecting me of being a fake profile. At 58 years old and with a reputable business background, I have never encountered such a one-sided judgment before. It was quite unsettling, to be honest. Could you please assist me in reopening my account on Tinder? Regards, Patrick Email: [redacted] Thank you for your assistance. Patrick

I've been banned from my account on Tinder. I've carefully reviewed the terms and policies and I'm certain that I haven't violated any rules. I've been a loyal paying customer for a long time. While I took a break for a few years, I recently returned to the app. I used my phone number to create an account and connected it to an old Facebook account I had solely for groups. I distanced myself from Facebook a year ago due to undesirable content. Tinder banned my number suspecting a fake profile because there were no immediate photo matches from Facebook. I was under the impression that Facebook was just a means to log in, not the primary source of pictures. Despite my reluctance, I made a new Facebook account, uploaded my photos, and attempted to create another Tinder profile, only to discover that my phone number was still banned. I am confident this ban was a mistake, and I believe I deserve a second chance. I kindly request assistance in restoring my status as a paying customer. Thank you.

I recently got logged out of my account for some reason. I created a new account but can't access my previous purchases, notably my Tinder Gold subscription. The app states my subscription is linked to another account. I've reached out to customer service via email but haven't received the assistance I need after about a week or two. This situation is frustrating since I'm paying for a service I can't use. I've been looking for a phone number to speak with a representative for a resolution, but haven't received that information from the customer service agent I've been in contact with.

My name is John M. About a year ago, my phone number/email was banned, and I am looking into the possibility of appealing this decision. I was banned due to a picture I uploaded, which, while it was not explicit, was considered racy. Despite having Tinder Gold, being a paying customer, the picture led to my ban. I am willing to subscribe to Tinder Gold again if my account can be reinstated. Although I may not have the final say on what is deemed ban-worthy, I believe the picture, while suggestive, should not have resulted in a ban. I value the connections and relationships I have made on the app and would appreciate the chance to continue using it. Upon reflection, I understand where I went wrong. If my account is reinstated, I commit to refraining from posting any more provocative images to prevent discomfort for others using the platform. The phone number linked to the account is ([redacted])-[redacted]. Thank you for your attention to this matter. -John M.

Dear Sir/Madam, I am reaching out to address an urgent matter regarding an unauthorized membership linked to my information. Recently, a representative from Roger's provided an email indicating that I am a member of the dating website Tinder. Surprisingly, the subscription has been active for 8 to 9 months, with a recurring charge of $38 monthly. I am a happily married individual with two children, and it is imperative to clarify that I did not register for this service. I recall a period when my phone was misplaced for several days, and during this time, it was potentially accessed by an unauthorized individual. This incident may have led to the illicit registration on Tinder, exploiting my personal details. I urgently request that you cancel the subscription to Tinder and facilitate the refund process for the incurred charges. This resolution is crucial in preserving the well-being of my family and me. Thank you for your attention to this critical issue. Warm regards, Aamir Khan Ph. 1-[redacted]

I've had to create a new account multiple times due to issues. Despite swiping right on many profiles, I didn't get any matches. I reached out to Tinder for support, but the response didn't address my problem. I even shared my profile link with a friend to get a super like, but didn't see any matches when I checked the app. It is frustrating to keep making new accounts. I had Tinder before and it worked well, but since rejoining, it's not functioning properly. Any assistance would be appreciated to resolve this ongoing problem without creating a new account repeatedly.

I have been a loyal Tinder user for 2 years. Lately, I have been experiencing issues with the app not loading messages from people I want to speak to. This is frustrating as I rely on the app to connect with others during my limited free time. I even tried upgrading my account, but received an error message indicating a problem with the app. I am seeking a solution to this problem and would like a refund due to the inconvenience it has caused. I believe in the importance of this app to meet new people and these technical difficulties have hindered my experience. It would be greatly appreciated if this issue could be resolved promptly. Thank you.