The following are issues that customers reported to GetHuman about TikTok customer service, archive #40. It includes a selection of 7 issue(s) reported December 28, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello TikTok, I am reaching out to inform you that my TikTok account sherley_la_belge has been banned. I had a video removed that featured a harmless prank, similar to many others that are not banned. I am 21 years old, the appropriate age for TikTok, and I would like to regain access to my account as I believe I did nothing wrong. I hope to receive a prompt response.
Reported by GetHuman8711729 on Thursday, December 28, 2023 12:48 AM
Hello, I hope this message reaches you well. I would like to share an issue I am experiencing on the TikTok site. I am an active member on the platform, but this morning upon waking up, I could not find my account. When I searched using another phone, it said my account has been banned, although I have been posting content and going live. I would like to recover my account with the ID @jordy_empire_tok. Looking forward to a positive resolution.
Reported by GetHuman8712154 on Tuesday, January 2, 2024 7:12 AM
I requested a refund once for an item, but because the company had issues with the product, they refunded me twice. I reordered the same item, but they encountered problems again and refunded me once more. I didn't request the additional refunds, so I'm puzzled why my account now shows a refund issue and is preventing me from making purchases. I would appreciate it if this matter could be resolved promptly. Thank you.
Reported by GetHuman8712582 on Saturday, January 6, 2024 4:00 PM
Hello. I'm concerned that my videos are struggling to reach [redacted] views. I believe my content has improved significantly, but views are not increasing. I notice videos in my recommended feed with the same number of likes but three to four times more views. If my channel had more visibility, it would grow rapidly. The lack of views is hindering my progress. I am considering deleting this channel and starting a new one. Perhaps the TikTok administration simply does not favor me.
Reported by GetHuman-kudlaenk on Tuesday, January 30, 2024 11:53 PM
Dear Sir/Madam,
I am reaching out to address an issue with my TikTok account that has been blocked following an inappropriate complaint. My username is @www.comgtu, and before the block, I had a conflict with someone who threatened to report and block me. I have enclosed a screenshot of our conversation as proof.
I am seeking assistance to resolve this situation promptly. The unjust penalty on my account concerns me, as I believe the complaint against me was invalid. Your attention to this matter is appreciated, and I anticipate a swift resolution.
Best regards,
Natasha Branovisha
Reported by GetHuman8715649 on Friday, February 9, 2024 5:32 AM
Subject: Assistance Needed with Blocked TikTok Account
Dear Sir/Madam,
I hope this message finds you well. I am reaching out for help regarding my TikTok account, @www.comgtu, which has been blocked following an unjust complaint made against it. Prior to the block, I had a troubling encounter with a user who threatened to report and block my account. I have attached a screenshot of our private conversation as evidence.
I kindly request your prompt assistance in resolving this issue. It is worrisome that my account has been penalized unfairly, and I firmly believe the complaint lodged against it lacks merit.
Thank you for your attention to this matter. I anticipate a swift response and resolution.
Kind regards,
Natasha Baranovicha
Reported by GetHuman8715649 on Friday, February 9, 2024 5:36 AM
I reported someone mistakenly as a scammer with the username gymjymm387. It was an error on my part, and I regret any trouble it may have caused. I will deactivate my TikTok account to prevent such mistakes from happening again. I apologize to JamesLay and TikTok for this misunderstanding. Sincerely, Geraldine Z.
Reported by GetHuman8716632 on Saturday, February 24, 2024 3:01 PM