Rentalcars.com Customer Service Issues

The following are issues that customers reported to GetHuman about Rentalcars.com customer service, archive #16. It only includes a single issue, reported on November 16, 2023. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

I made a reservation for a rental car through Rentalcars.com. When I arrived at the rental car desk, everything was smooth and hassle-free. However, upon reviewing my credit card statement after returning the rental, I noticed charges from both Hertz for the full rental cost and Rentalcars.com. Upon further inspection, I realized I was supposed to present a voucher at the rental desk. I kindly request a refund for the amount I paid to Rentalcars.com.