ROBLOX Customer Service Issues

I created a game for players struggling with depression and I am facing an issue with my main account being permanently banned. I spent money on my account to buy TBC and even created a group to give away Robux. Unfortunately, someone reported me, but I can confirm that the account is legitimately mine. I invested a significant amount of money in TBC and Robux, with a total of [redacted] Robux. I am unable to access my account at the moment due to the permanent ban.

My account, Shruekazal, has been hacked by someone who changed all my information, preventing me from accessing it. The hacker, with the username ianwesleysee0, has asked me to log into their account to give them Robux or Builders Club, threatening to delete my account if I refuse. I do not trust this alternative account. Roblox, I seek your assistance in safeguarding my account from further hacking attempts.

I am the owner of the Roblox account, ArchieRS, created in [redacted] at a friend's house. After a break from Roblox for school, I attempted to log in and found my account had been compromised. The avatar was changed, my friends removed, and new ones added. I have evidence to support my ownership: - Previous Roblox gift card codes - Knowledge of old passwords - Established YouTube channel since [redacted] linked to my account - Additional old YouTube accounts associated with my account: ArchieRS (Main), RBLXFILMZ kk, Archletro-g, ArchieRS Gill. I am eager to regain access to my account as I have invested significantly in the game. In the interim, I have been using the account "ISherrifMaster." Could you please send an email with a link to reset the password? I am prepared to verify my identity to prevent this issue from recurring. I look forward to your prompt assistance. Thank you.

Hello Roblox, I could really use your assistance. My account has been hijacked, and I am reaching out for help in recovering it. Unfortunately, I hadn't linked my email or phone number for account recovery due to some mistrust previously. I hope you can understand my plight. My username is salt0999, and I diligently note down all my passwords. Suddenly, I found myself signed out without my consent, and my usual password was ineffective. To validate my ownership, I used to play Jailbreak with around 27.4k visits, enjoyed a Volt bike, and my in-game texture was volt-themed. I had accumulated over 200k assets, unless they were potentially stolen, and had approximately [redacted] Robux before the incident. For future security, I plan to add an email. I just kindly request your help in identifying and removing the individual who took over my account or guiding me through the recovery process if I simply forgot my password, which seems unlikely. Please reach out to me with instructions to regain access. My username is 'salt0999,' and I anticipate being able to log in within a week. Thank you.

Before my Easter break, I discovered that my Roblox account was hacked, and some Robux were spent. Fortunately, the hacker didn't change the password, so I secured it myself. After returning from holiday, I attempted to log in but forgot the new password. I've been trying to reach out to Roblox via email and calls for a week now. However, I haven't had luck contacting them. I've repeatedly submitted my email for the password reset, but I haven't received any emails with instructions or a link to reset my password.

Recently, my family and I set up our new pool which took us two days. I was thrilled to enjoy a swim, ensuring my phone and wallet were safe. After having a great time in the pool for hours, the next day, I was eager to dive in again. However, I soon realized my phone was missing when my brother asked about it. In a panic, I leaped out of the pool only to accidentally drop and damage my phone. After a week, my phone was beyond repair. I eventually got a new iPhone 6s, but when I tried to access my Roblox account after two weeks, I realized I had forgotten the password and was unable to retrieve it through my email.

I recently encountered someone who promised to give me robux in exchange for my password. Unfortunately, after providing my password, I fell victim to a scam as the individual changed the account password, locking me out. I am now attempting to regain access to my account. Regrettably, I did not link an email address or phone number to the account. Despite this, I can demonstrate my affiliation with the account by referencing real-life friends connected on Roblox, as well as friends from different schools whom I only know through the platform. I had achieved significant progress in games such as Murder Mystery 2 and Flee the Facility, reaching level [redacted] and 52, respectively. I am eager to reclaim my account as it holds sentimental value to me, and I can verify ownership by having my friends confirm unique information. I earnestly wish to retrieve my account and am willing to cooperate in any necessary verification processes, including adding contact details for enhanced security. I request assistance in resolving this matter promptly and appreciate your attention to this issue.

In March [redacted], I purchased Robux for the first time and acquired [redacted] Robux. I used [redacted] Robux to buy five avatar items shortly after. Recently, I discovered that my remaining [redacted] Robux disappeared. Upon checking my transactions, I found a suspicious purchase on April 18th, [redacted], for exactly [redacted] Robux - the exact amount I had. The item purchased, "Sunlight" by the group "The Dead-Eyes," was an old item that I either obtained for free or with Tix. The item was updated on the same day my Robux vanished. The current price of the item is 10 Robux. I am frustrated as I believe I lost my Robux due to a glitch related to the item's update. While I don't care about the item itself, I would appreciate it if you could investigate the matter. If possible, I'd like the item removed from my inventory and the [redacted] Robux returned to my account under the username "Snowdune." Thank you for your attention to this issue.

While enjoying my usual game of Royale High, I decided to test my luck at the fountain by tossing in [redacted] diamonds. To my surprise, my screen turned blue, and I received a badge along with a rare item notification. Excitedly, I checked my inventory and found the stunning seashell-adorned Halo. Overjoyed, I was on the verge of tears. Unfortunately, I encountered a wifi disconnection message on my iPhone, and upon reconnecting, the Halo had disappeared, with my diamonds returned. My subsequent fountain visit only yielded [redacted] diamonds, leaving me disheartened as I had worked diligently for my in-game possessions. I am eager to have my Halo reinstated, but if that's not feasible, I kindly request some compensation in the form of Robux or additional diamonds. Contacting Callmehbob would be ideal, but I am unsure how to do so. I have retained proof of earning the Halo through the badge on my account @AylaDog12. I sincerely hope for resolution, feeling deeply upset by this disappointment within the game and the Roblox platform.

I have been a Roblox supporter for three years. I love the game and play it all the time. However, there is an ongoing issue that needs attention. Despite reporting, it seems to go unresolved. I believe this happens because of the volume of reports, both legitimate and not. Playing with hackers ruins the experience and creates unfair gameplay. I believe some solutions could help address this problem efficiently. One suggestion could be to create a role for players sixteen years and older who can run a background program while playing. This program could help identify and report hackers in the game. Roblox is currently popular, but if these issues persist, its popularity might decline. I understand the challenges of handling numerous reports, but addressing this issue would greatly improve the game for everyone. Thank you for considering my input to enhance the gaming experience.

Today, I logged onto Roblox feeling happy and excited to play. Unfortunately, my experience took a turn for the worse while playing Factory Simulator 2 by Enqrypted. I accidentally made some purchases within the game while trying to exit pop-ups that appeared. Specifically, I unintentionally bought a gamepass that cost 200R$. I am kindly requesting a complete refund if possible, or at least a 75% refund. If needed, you can verify this by checking my account purchases. If that is not feasible, please reach out to me, and I can provide proof. Additionally, I suggest implementing a double-check button to confirm purchases to prevent accidental spending. I value my Roblox experience and would appreciate your assistance in resolving this issue promptly.

Hello! I have a main account named Disapp3arinq, but I'm more concerned about my other account, Crystal_tearss. My ex-best friend is threatening to falsely accuse me of taking her account even though I have proof of purchases which she doesn't possess. She is upset that I have Robux and she doesn't. I am genuinely anxious about her attempting to claim my account. She mentioned reaching out to you to make it seem like I took her account. I can provide the purchase proof, with two receipts - one from a specific day and another from the following day, but I'm unsure which belongs to which account. Please ensure she doesn't make any false claims. Thank you. - Disapp3arinq/Crystal_tearss

When I was online, my friend dared me to play a "free robux game," leading me to visit the first one I found. Thinking the account looked trustworthy, I proceeded, only to regret it instantly. The hacker, punch_666, made my account disappear, leaving me unable to log in. My username is memegurl2, and I am desperate to see this hacker banned. It would be great if all robux games were banned to prevent others from facing the same issue. I sincerely hope to recover my account. I've taken the time to share this incident without embellishment to convey its seriousness.

I recently encountered a troubling situation involving my friend's hacked Bloxburg account. Initially, I noticed my friend supposedly playing Bloxburg while experiencing login issues. Intrigued, I investigated and found the hacker in my friend's account. Upon confronting the hacker, they seemed aware of the intrusion. Despite my attempts to recover the account, I faced obstacles. The following day, encountering the hacker online again, I made another attempt, but the password provided by the hacker proved futile. Unfortunately, my efforts were met with anger from the hacker and resulted in my friend unfriending me. My friend has invested over $[redacted] in this account, and we have exhausted all conventional recovery methods without success. We even tried resetting the password, but did not receive the email. We are seeking assistance in retrieving the account, which belongs to Unipanda1012. Any help in this matter would be greatly appreciated.

I am experiencing an issue with the disappearance of four of my limited items, namely the "Supa Dupa Fly Cap," "Pink Mermaid Princess," "Sailing Hat," and "Purple Crazy Glasses." These items were purchased with my own funds. Another player traded me back an "Ornate Creature Horns" for these items on May 4th, a time when I was not active on Roblox. The individual who received the items goes by the username "awesomeboy2229." I am unsure how this player gained access to my account as I have 2SV enabled. Furthermore, I did not receive an email containing login ID numbers. I would appreciate assistance in resolving this matter promptly. Thank you. Note: I have not yet received my missing items back, and I am seeking clarification on this matter.

Hello, I encountered a situation while playing Welcome To Bloxburg on my account (kaylorswift13). I came across someone in the chat offering "robux" and engaged in a conversation with them. They asked me to switch to a different game and input my username and password. Regrettably, I fell for this trick and later realized it was likely a scam. After checking, I discovered that my account had been compromised. Feeling devastated, I tried to contact the scammer through another account but did not receive a satisfactory response. The scammer's username is shadeevip. I have evidence of the conversation and actions through screenshots. I am seeking assistance in recovering my account. Any help provided would be greatly appreciated.

I believe my account was hacked by xXElizabethAfton123 a few days ago. She also tried to hack Nicka_fton123. I have never shared my password with anyone, so I am certain it was her. When I logged in, I saw that my avatar and bio were changed to hers, she deleted all my friends, and made some changes with glitter. My friends recognized it was her because of how she was talking, which is not like me. She also tried to hack my friends CrookenCoolFreddy12, x1XERRORX1x, and possibly XxVioletAftonXx. These are my best friends, and I don't want to lose them like I almost lost my account. She scares me with her lies about cancer, jailed dad, deceased sister, and other disturbing stories. I hope you can take action to ban or suspend her.

My sister was convinced by another player to share her account details for the account "CanadianAsian13" in exchange for free robux. Unfortunately, she has lost access to the account as the password was changed, and she can't remember the associated email. It would be incredibly helpful if you could provide me with any information about the email linked to the account, even if it's just the domain like iCloud or Gmail. My sister has invested a significant amount of money into the account using gift cards and not a credit card. There is no phone number linked to the account that could be used for recovery. Your assistance in this matter would be greatly appreciated. Thank you.

I attempted to use this Robux thing, but I got logged out of my account. I've tried to log back in using the username Foxy_6x9, but I'm unable to access it. A friend gave me this account, and I've done a lot with it. Please assist me in any way possible. The password I used was kpo51409 or Kpo51409, but neither worked. Could you please generate a new password for the account Foxy_6x9 and provide it to me so I can regain access? If this is not possible, I'm unsure of what steps to take next.

I would like to request changes for a few of my group names. Here are the updates I would like to make: 1. Kaznith Security Solutions: Change the name to (SCP F) {[Security Department]} 2. Assault Recon Foundation: Change the name to (SCP F) {[Mobile Task Force]} 3. Cartoon Time: Change the name to (SCP F) {[Medical Department]} 4. Kens Hangout: Change the name to (SCP F) {[Rapid Response Team]} 5. Site 43 SCPF: Change the name to (SCP F) {[Ethics Committee]} 6. Special Containment Procedures Foundation: Change the name to (SCP F) {[Scientific Department]} 7. The Penta Alliance: Change the name to (SCP F) {[Department of External Affairs]} If changing group names is not possible, could a feature be added to allow group names to be changed approximately every hour. Thank you for your attention to this matter. (ROBLOX)