ROBLOX Customer Service Issues

Hi Roblox team, I am reaching out because my account Dxoulwrd was unexpectedly terminated while I was playing a game. Sadly, it appears that a hacker manipulated the chat to make it seem like I used inappropriate language, causing my account to be suspended. This happened while I was enjoying a game of Brookhaven with my friends. I am quite upset as I invested my mother's money into this account. I kindly request your assistance in restoring my account as I believe I was unfairly targeted by the hacker's actions. I assure you that the language used in the chat does not reflect my own words or behavior. Thank you for your understanding.

Hello Roblox, I am reaching out regarding the termination of my account Dxoulwrd while playing Brookhavens with friends. A hacker manipulated the chat to make it seem like I used inappropriate language, causing the termination. I am upset about losing access to my account and the money spent on it. I seek assistance in reopening my account as I did not engage in the misconduct. Your help in restoring my account would be greatly appreciated. Thank you.

Dear community members, I recently faced a concerning situation involving my Roblox account. A friend, to whom I mistakenly shared my password, changed the associated email address and password without my consent. Despite my attempts to reset them, my friend was able to manipulate the account recovery process. I find this distressing and frustrating, especially since I did not receive any email notifications regarding these changes. I acknowledge the importance of safeguarding personal passwords and understand the risks involved. I hope to receive some assistance or guidance on resolving this issue. Thank you for your cooperation and understanding. Sincerely, Amoeba_DZ

Ho effettuato una ricarica Robux da €50 presso il tabaccaio, ma il codice PIN inserito non viene accettato per il riscatto. Contrariamente, la ricarica da €20 è stata completata con successo. Chiedo assistenza per ricevere un nuovo codice PIN valido per ottenere i Robux. Attendo una rapida risposta altrimenti mi recherò all'associazione consumatori per fare una denuncia. Grazie e buona giornata.

Je n'arrive plus à contacter une amie sur Discord car je l'avais supprimée de mes amis sur Roblox. Maintenant, elle ne reçoit pas mes demandes d'ami, probablement un bug ou elle ne vérifie pas ses notifications. Je sais qu'on ne me donnera pas son numéro de téléphone comme ça, mais y a-t-il au moins un moyen de la recontacter?

While peacefully playing on a mystery tower server, a girl began disrupting the game, which became frustrating since this seems to be a recurring issue in different servers. I may have overreacted, but she eventually stopped. Suddenly, I received a message saying I was terminated due to unexpected customer behavior. I am unsure of what this means, but I am unable to access the games anymore. I am not keen on creating a new account after facing an unfair situation like this. I apologize to the girl if she was responsible. Wishing you all a pleasant day.

Hello, my name is Lazarine, I am 14 years old, and I am the owner of the Roblox account Lazou04. Today, I was hacked by the player LimitedFoxy. They took all my Robux, which is [redacted] Robux, and my most legendary pets in the game "Adopt Me". They stole: a Bat Dragon fly ride, a Unicorn fly ride, a Ride Ram, a Neon Monkey ride, a Neon Dog, an Albino Bat ride, an Ice Wolf fly ride, 2 Sabertooths, a Peacock fly ride... This user has two TikTok accounts: jowjow450 and cars edit. Behind these accounts is a boy. He encourages players to subscribe to his account by promising to give away legendary pets from the game "Adopt Me". I have all the evidence, I have taken screenshots. I am very upset about this incident... I hope you can delete this thief's account and do something about the loss of all my Robux and pets in the game "Adopt Me"... Sincerely

I recently noticed that the date of birth linked to my account, Goldenman237, is incorrect. It currently shows May 23, [redacted] instead of my actual date of birth, January 30, [redacted]. I've been trying to update it for a while now without success. I'd appreciate assistance in correcting this error to reflect the accurate date and year. Thank you.

Roblox, I need your help with some mistakes on my account. It locked me out without a reason, and despite trying to reset it, nothing works. I just want access to my accounts, especially the one with my Robux in it. I really need your assistance on this. Thank you.

Hello, my name is Lazarine, I am 14 years old, and I am the owner of the Roblox account Lazou04. Today, I was hacked by the player LimitedFoxy. I have access to my account, but he took all my Robux, which is [redacted] Robux, and my most legendary pets in the game "Adopt Me." He stole from me: a bat dragon fly ride, a unicorn fly ride, a ram ride, a neon monkey ride, a neon dog, an albino bat ride, an arctic wolf fly ride, 2 saber tooth, a peacock fly ride... This user has two TikTok accounts: jowjow450 and cars edit. There is a boy behind these two accounts. He encourages players to subscribe to his account by promising to give away legendary pets from the game "Adopt Me". I have all the evidence, I have taken screenshots. I am very upset by this event... I hope you can delete this thief's account, and I demand a refund of all my Robux! Sincerely

Hello, my name is Lazarine, and I am 14 years old. I am the owner of the Lazou04 Roblox account. Today, my account was hacked by the player LimitedFoxy. While I still have access to my account, the hacker managed to take all my [redacted] robux and my most prized animals in "Adopt Me." Among the stolen items are a dragon bat fly ride, an alicorn fly ride, a ram ride, a neon monkey ride, a neon dog, a bald albino smile ride, an ice wolf fly ride, two sabre teeth, and a peacock fly ride. The hacker, who goes by LimitedFoxy on Roblox, also operates TikTok accounts under the names jowjow450 and cars edit and entices players to subscribe by promising in-game rewards. I have gathered evidence and screenshots of this incident and I'm devastated by what happened. I kindly request that appropriate actions be taken regarding this robbery and a refund of my lost robux. Thank you.

Hello, my name is Lazarine. I am 14 years old, and I am the owner of the Lazou04 Roblox account. Today, my account was hacked by the player LimitedFoxy. While I have regained access to my account, I discovered that [redacted] Robux and many of my legendary animals in the game "Adopt Me" were taken. The stolen items include a dragon bat fly ride, an alicorn fly ride, a ram ride, a neon monkey ride, a neon dog, a bald albino smile ride, an ice wolf fly ride, two sabertooths, and a peacock fly ride. LimitedFoxy perpetrates this theft using two TikTok accounts: jowjow450 and carsedit. It is concerning that this user, allegedly a boy, attracts subscribers by promising to donate legendary animals from the game "Adopt Me." I have collected evidence and screenshots to support my claim. I am deeply upset by this incident and request that the account of this thief be removed, along with a refund of my Robux. Thank you.

Hello, my name is Lazarine, and I am 14 years old. I own the Lazou04 Roblox account. Recently, I was hacked by a player named LimitedFoxy. While I have regained access to my account, the hacker managed to steal [redacted] robux from me, as well as my rare animals in the game "Adopt Me." The stolen items include a dragon bat ride, an alicorn ride, a ram ride, a neon monkey ride, a neon dog, a bald albino ride, an ice wolf ride, two sabertooths, and a peacock ride. LimitedFoxy is known to have two TikTok accounts named jowjow450 and cars edit, both operated by a male individual. This person encourages players to subscribe to his accounts by promising them in-game pets. I have gathered evidence of this incident with screenshots. I am deeply upset by what happened and I kindly request that action be taken against this thief, as well as a refund of my robux. Thank you.

My son is unable to log in as the system prompts for a password change and states an email was sent, which he never receives. Please send the reset email to *****@***.com, allowing him to access his account on all devices. Thank you. Login: Jayleec*** I provided specific details explaining my son's login issue and the necessary solution. I am awaiting your response after carefully reading the message to address our problem effectively. Please confirm the action plan to resolve this.

I recently added a $25.00 Roblox gift card to my account collin[redacted], but it hasn't appeared after a few days. As it didn't reflect in that account, I attempted to add it to a different one, dolphin012011. However, while trying to apply the funds to the second account, I received an error stating the card had already been redeemed. Presently, the $25.00 is not showing on either account. Should you require it, I have the gift card number available. I would appreciate any assistance in resolving this matter. Thank you for your help.

My trading experience was a scam, resulting in a loss of approximately 26k robux. The promised trade was not accepted as it was "Rejected due to Error." Two trades were initiated by the scammer - one involving big items for my smaller ones, and the other vice versa. Unfortunately, when I accepted the trade for big items with small ones, it got rejected due to an error. The trade where I offered my big items for their smaller ones was successful. The items promised to me were never received, and I suffered a loss of over 20k Rap value. My username is FireNatured, and the scammer's user profile is at [redacted]. I have screenshots of the trade as evidence. Assistance in this matter would be greatly appreciated.

Yesterday evening, my account was compromised while I was playing the Back Rooms GMod map. I got kicked out and my password was changed. Unfortunately, I am unable to regain access using my email or phone number. I have screenshots of me playing on the account as proof that it belongs to me. I have had the account since [redacted], and all I want is to retrieve it. I am not concerned about any lost Robux, I just want my account back.

I recently experienced a scam in "Adopt Me" and was hoping to receive some assistance. I would like to request a Fly Ride Strawberry Shortcake Bat Dragon or a regular Shadow Dragon as compensation for the items I lost in the scam. My username is Lamakittn. For further communication, please reach out via email. I was scammed by user 25X433 on December 29th. I traded a variety of valuable items, including a ride potion, snowball pets, Baku Legendary, panda, gingerbread reindeer, wizard caravan, rocket racer, and da wingi wings for a Fly Strawberry Shortcake Bat Dragon that was never received. These losses have been distressing for me, and I am hopeful for a resolution. Thank you for your understanding. Sincerely, Kenzie Mitchell Email: [redacted]

Hello Roblox Support Team, I am having trouble accessing my Roblox account. My username is SuperAr1910. Whenever I try to log in, I am directed to a password reset page. I prefer not to change my password as I know it. The page prompts me to enter my email for the password reset, but I can't recall which email I used. I have been unsuccessful in resetting my password due to this issue, and I am unable to access my account where I have invested considerable time and money into the game. I would appreciate your prompt assistance in resolving this matter. Feel free to reach out if you require any additional information to help me regain access to my account. Thank you.

Hello Roblox Team, I encountered an issue while playing in the Adopt Me game on Roblox. While interacting with another player, my screen was moved without my control, resulting in the unauthorized trade of my valuable ancient dragon pet to a user named Iloveicecream0606, who promptly exited the server after the trade was completed. I am reaching out for assistance in retrieving my pet and restoring it to my account. Your prompt attention to this matter would be greatly appreciated. Thank you for your help. Sincerely, Mandeep