ROBLOX Customer Service Issues

I am willing to play this game with you, and I will continue as long as you can endure it. I will communicate through this phone, providing updates about the upcoming actions regarding the robots. My attorney will take legal action against you for the mistreatment of customers, specifically for charging my card without providing a password. We are prepared to pursue legal measures to address these issues and have the robots shut down if necessary. Despite your claims that the account does not belong to me, you have been corresponding with my email address. The account and card used for payment are indeed mine, and I expect a resolution regarding the missing password and unauthorized charges. Rest assured, we are closely monitoring this situation to see how it unfolds.

I am hoping to have a fun day with Robux. I was promised a password for my account within 24 hours, but I have not received it yet. I need to figure out how they will verify my identity. I am frustrated with the customer service representative I spoke with as they were unhelpful. I need to talk to someone with more authority and knowledge who can assist me properly. I will not stop until I get the password I was promised since I have already paid for it. I refuse to deal with the unhelpful representative any longer and demand to speak with someone more competent. I am determined to resolve this issue and receive the password as soon as possible.

I had trusted that your team was honest, but after realizing you are not genuine and are taking advantage of people, I regret ever spending money here. I demand to speak to someone knowledgeable who can assist me properly. Contact me via phone or email with the necessary information, or put a competent person in charge. I will persist in reaching out until this issue is resolved. I want a solution, not excuses.

I suspect a scam and need to report it. My Roblox account was inactive due to personal issues, leaving me homeless without a computer. Shedletsky sent a trade request during this period: a [redacted] Robux item for over 19,[redacted] Robux worth of items. This seems highly suspicious, especially given the circumstances. No one would accept such a trade, even if the account had been active. I kindly request appropriate reimbursement by restoring the items to both accounts, if feasible.

I am a paying member with the account AWFordJr1975, creating content like shirts and pants for games. Some designs go through, but others get flagged incorrectly. Recently, I attempted to upload a lime green set with no images and got a warning about nudity, which was not accurate. I have faced warnings before for my own art that is not inappropriate. I believe some moderators are making mistaken judgments. Can you investigate and confirm that my content does not violate any terms? I am disabled and run a non-profit website while supporting your platform with multiple accounts. Please address the issue with the content terms page that I cannot access.

Hello, I would like to request a ban appeal for my Roblox account named Adjustxble. Here is what occurred: while building a mansion in Bloxburg, a girl intruded into my house once I finished. I then blocked her from my plot due to her behavior. Her bike got stuck on my plot, and although I initially didn't return it, I later respawned it on her property as I felt remorse. A bystander witnessed this and mentioned reporting me. There was a minor altercation involving my friend, not me, which I distanced myself from. The individual who reported me appeared to already have negative feelings towards me as he had taken my motorbike without permission in a previous game session. Despite experiencing worse treatment from others, such as name-calling and unwarranted blockings, I hope for the reinstatement of my account. Thank you for considering my appeal.

My 9-year-old daughter has been targeted by a troll on Roblox for the past two months. This person has been coercing her into inappropriate "gay role-plays" under the threat of revealing it to her friends. This has led to severe anxiety, and she will be starting therapy next week. Despite my daughter's love for Roblox, this predator has vanished, leaving me worried about a potential return. I am exploring the possibility of changing her username while keeping her Roblox account with a paid Builders Club subscription. Legal advice is being pursued due to the impact of this distressing situation on our family.

I'm encountering an issue when attempting to join - an error code [redacted] keeps appearing, but it's different from the usual red prompt at the top. This problem is also affecting my brother, who uses a different console and account. Despite logging out and restarting my laptop, the error persists. Prior to this, there were occurrences where an error message would pop up at the bottom giving the options to retry or cancel. Choosing retry never worked, while cancel kicked me out. For my brother, it has been three days of being unable to exit the game due to lag. Even after shutting down the computer, the problem persists. The Wi-Fi signal shows 4 bars, and all other devices, except when I'm on Roblox, are operating normally. My account name is ZoeFM2, and my brother's is kaiam101. I am hopeful that both our accounts and the games we enjoy playing will be restored to normal soon. Thank you.

A few weeks ago, I reached out to customer service seeking assistance in removing a PIN that was placed on my account, xiParissHiltionix. Unfortunately, my attempt to do so led to my email becoming unverified and my password being changed. I understand the need for caution, especially since I couldn't provide the original email address. The account was actually given to me by a friend on ROBLOX a few years ago. I have lost touch with her since then. I recall receiving a gift card from my boyfriend last year, using it to purchase TBC on the account. I'm afraid of losing all the progress and sentimental value associated with the account. Starting over is not an option for me, and the situation has been causing me a lot of stress. I sincerely hope that there is a way to resolve this and regain access to my account. Thank you for your understanding and assistance. Warm regards, Indi.

A few weeks back, I reached out to customer service to recover a PIN that xiParissHiltionix added to my account without my knowledge. Unfortunately, my request seemed suspicious, leading to my email being unverified and my password changed. I completely understand the caution, but I received the account from a friend on ROBLOX who I've lost touch with. She passed it to me as she was leaving the platform. Last year, my boyfriend gifted me a card, which I used to purchase TBC. I hope this helps prove my ownership. Losing access to this account is distressing, as it holds years of progress and sentimental value, aiding me during tough times. Restarting is not an option, adding to my stress. I sincerely hope we can resolve this by restoring my password, removing the PIN, and re-verifying my email. Thank you for your attention, Indi.

My son, NathanTheBestDude47, experienced a hacking incident by the username JAKEY2008LOL. This person, after Nathan declined to give out his password and Robux, managed to access his account at around 8:40pm. They changed his password, avatar, and proceeded to unfollow, unfriend, and block users. Nathan had [redacted] Robux in his account, and he is eager to have them refunded with some interest. Moreover, as a concerned parent who has supported our accounts for years, I kindly request assistance in recovering access to Nathan's account and the missing [redacted] Robux, preferably with some additional compensation for the inconvenience caused. Our family also has accounts under CasandraRose996 and PETERIOS8, and regaining control of Nathan's account is crucial to us. Thank you for your understanding. Karen M Czaplicki

After making a purchase of Roblox blind bags, the free item codes were mistakenly redeemed on the wrong, less mature account instead of our main account where we have made substantial purchases. We frequently buy these blind bags for the codes, and we require the items to be transferred to the correct account promptly. If this issue is not resolved, we may consider returning the items to obtain new codes and seek an exchange. Ideally, we hope to avoid resorting to a return where the policy may be stringent, even for redeemed codes.

Today, my friends Z and A, along with myself (PattyPup), were enjoying the roblox game "Person299’s Minigames" when cyberbullying occurred. Three players, S, A, and Q, spread lies about Z, including false claims about his sexual orientation. They also made derogatory comments about our weight. We were all online at the time. Another player, T, assisted us during the incident. Despite attempts to reach out via customer service, we were unable to resolve the issue. Z has sent an email with video evidence. We hope for a prompt response as this behavior goes against Roblox's rules on harassment and cyberbullying. Best, Melissa (PattyPup)

Hello Roblox Support, I used to play Roblox when I was 9 years old, and now I'm 13. Unfortunately, my main account got hacked when I was around 11 or 12, as the password was changed. I've tried all my passwords but none work. I'm reaching out because I really want to regain access to my account and all the valuable items I had on it. I first created my main Roblox account on 6/6/[redacted]. My brother Colby is on my friends list under the username NAtion412. My new main account is SethKurfodem. Please help me recover my old account. You can reach me at [redacted] I appreciate any assistance you can provide. Thank you.

Hello everyone, I was wondering if you could assist me in recovering my brother's hacked account on Roblox. I have already contacted Roblox without success, so I am hoping for your help in trying to regain access. I can provide any necessary proof, as my brother's YouTube channel showcases the account and he has old videos using the hacked one. The provided email is mine as the one linked to CEDRICGAMER4's account was changed by the hacker. I am using a translator as I am not fluent in English.

Hello everyone, I'm wondering if you could help me with recovering my brother's account that got hacked. I've already contacted Roblox, but they haven't been able to assist me. I'm hoping you could help me in attempting to recover the account. I can provide any necessary proof, as my brother has a YouTube channel where he showcases the account, and there are videos from a while back where he's using the same account that was hacked.

While playing Bloxburg, an online friend offered to give me Robux but asked for my password. After attempting to share it without success, I changed my password. However, when I sent the new one, my friend claimed to be going to sleep. Concerned she might still have my password, I tried to change it again without success. I then discovered I couldn't log in back to my account and found a notification in MeepCity prompting me to log in. Unfortunately, all my hard-earned Robux and progress are at risk. Can someone please assist me with this issue?

Hello, I would like to address an issue with my account 'Brandon1ST' being terminated unexpectedly. Recently, I made a purchase of 80 robux and was incorrectly charged for [redacted]. Despite seeking a refund, my account was terminated without explanation after about a week. I have attempted to reach out for assistance but have been met with unhelpful and dismissive responses. The loss of my account, which holds significant playtime and funds, has been devastating. I am seeking a direct way to communicate with a representative through a phone call rather than email, as I find it challenging to convey my concerns effectively via written correspondence. Thank you for your attention to this matter. Best, Brandon.

Hello Roblox, I used to play your game and have accomplished a lot. However, I'm reaching out because I've invested over $[redacted] in the game and feel like I'm not getting enough Robux and Builders Club membership in return. As a high school student, I understand that generating in-game currency like Robux doesn't cost anything for the developers and can be exchanged for real money. I purchase my Robux from EB Games, and I have attached a picture as proof of my substantial spending on the game. I'm a huge fan of Roblox but would appreciate receiving a more significant amount of Robux to feel like I'm getting value for my money. I hope this feedback is taken constructively, as I genuinely love the game and intend to continue supporting it. My username is Beastbro133.

While in the trade hangout, I encountered an individual who approached me, asking to be friends. Agreeing, I followed him into a game where he instructed me to complete an obby and provide my details. Unfortunately, upon doing so, I was abruptly kicked out of both the game and my account, with the password altered. Subsequently, I had to create a new account and added my original one as a friend. Upon conversing, he proposed returning my account in exchange for robux, specifying a deadline. His username is "IGee12," while mine is "chloebunny[redacted]89." My sole request is to regain access to my account and have him banned from Roblox.