Playstation Customer Service Issues

Hi, my name is Amit Gaash. Unfortunately, my PlayStation account got banned due to chargeback issues. I am willing to resolve this matter by paying what I owe. It was a mistake, and I did not intend to deceitfully obtain anything. All I want is for my PS4 account to be reinstated so I can continue enjoying gaming. I'm sharing my details now for payment. Name: Amit Gaash Address: Hakotzer 28, Kfar Shmaryahu, Israel, Zip Code: [redacted] Email associated with PlayStation account: [redacted] Password for PS4 account: amitgaash300 Phone: +[redacted][redacted] Account name: AmitGaash Please reach out to me so we can settle this. I am sincerely sorry for the mistake and am committed to making this right. Kindly provide instructions on how I can restore access to my account. Thank you.

I am looking to use my original PS4 console again after a week of not playing. My console has been well taken care of, has not been damaged, and my TV and HDMI cables are working fine. Unfortunately, when I tried to connect my PS4 to my TV through the VR adapter, the TV detected a signal from the adapter but didn't receive any video from the PS4. I tested four HDMI cables in different combinations without success. When I connected the PS4 directly to the TV, I realized that the console itself is not sending any signal to the TV, even after attempting to start it in safe mode. Furthermore, the USB ports on my PS4 are not charging devices. I've checked for any bent prongs on both the TV and the PS4, but they seem fine. Despite the light and fan working on the PS4, I am unable to get it to display anything on the screen. Any assistance would be greatly appreciated.

Dear Sir/Madam, I am writing to express my interest in securing a work experience placement at PlayStation headquarters. I am Keyarah Niles Merrifield, a year 10 student at Sedgehill School, currently studying art, music, history, and RE. I am available to undertake the placement for one week, from Monday, March 30, [redacted], to Friday, April 3, [redacted]. I am eager to gain practical work experience in the gaming and media industry. In my free time, I enjoy being creative, learning new instruments, and acting. I am a dedicated student with a strong passion for your organization's work and a desire to advance in this field. I look forward to your favorable response. Yours sincerely, Keyarah

PlayStation Password Change Notification Hi soulofstone, This message is to inform you that the password for your account and any associated Sony accounts has been successfully changed. If you did not initiate this password change, it's essential to ensure that only you have access to your account and your linked Sony accounts. To update your password, please click here. If you are locked out of your account, you can regain access by visiting this page. To keep your account secure, explore our tips and guides on enhancing security, such as activating 2-Step Verification, adding a security question, and including a mobile number for your account. Learn more about account security on our website, where we cover various topics to help you safeguard your account and any linked Sony accounts. I received an email regarding the changed password but then encountered issues using the updated email and password.

I am requesting a refund for PlayStation Plus as it was automatically purchased after the free trial ended. I believed I had disabled the automatic charge on my account. The payment was deducted from my PayPal account, and I would like the refund to be issued to the card that was billed through PayPal. I previously submitted a complaint about this issue a week ago, but it remains unresolved. It has been more than a week since I initially raised this concern.

Last night, feeling generous, I tried to share my games with others in a PS4 game share Facebook group. I provided my email and password to someone who wanted to download Rainbow Six Siege and Dayz. After 30 minutes passed with no response from him, I realized I couldn't access my account. Worried, I almost lost my account through Google because of this incident. As a friendly gamer who enjoys connecting with friends and family through gaming, I urgently need assistance to recover my account. Your help in resolving this matter would be greatly appreciated.

I previously owned "The Witcher 3" game, but received a gift of another copy. After selling the first copy, I tried to play the new one with the old disc, which did not work. I had both versions installed simultaneously, and acquired DLC, a RU language pack, and additional content for the game. When trying to access one of the new add-ons, I received an error prompting me to insert the game disc, even though it was already in my PS4 Pro. After deleting the original game, I attempted to access the new content again only to open the "Gwent" card game instead of "The Witcher 3: Wild Hunt." Currently, the game does not show any of the DLCs, language pack, or extra content I downloaded. I need assistance in resolving these issues. Thank you for your help.

I purchased a PlayStation Plus Gift Card for a 1-year subscription for my son. I was warned by the clerk that some cards had unclear number codes after scratching. Following the clerk's advice to scratch gently with a coin, I did so, but unfortunately, the numbers are not fully visible. I paid $69.99 and am very upset. I have the illegible gift card and receipt, and I am requesting a replacement promptly to send to my son for Christmas, who lives overseas. Thank you for your consideration. Yvonne K. Phone: [redacted] *Purchased at EB Games in Burlington Mall, Burlington, Ontario, Canada

Today, my PSN account was banned for reasons that I believe were unjust. I had an incident where I was trying to use my character's abilities in a game and asked a player not to kill two downed enemies, so I could gather information for the team. Things escalated when the other player dismissed my request, and I got frustrated and used inappropriate language. Additionally, I faced toxicity from two other players who were insulting me in Spanish, and when I defended myself, I was penalized for that as well. In another situation, I accidentally killed a teammate who walked in front of me while I was shooting. I messaged him about it, but he retaliated by killing me on purpose. This led to a heated exchange where I threatened to report him. I believe my ban was unfair, as I was mostly reacting to toxic behavior directed at me. I urge PlayStation to reconsider my ban as I have invested a lot of time and money into my account and believe I have not violated any rules.

I think there may be an issue with my PS4 Pro as the fan seems to have stopped working. The console overheats quickly and starting it up has become challenging. I bought the PS4 Pro bundled with Red Dead Redemption when it was released, and I'm unsure if it's still under warranty. It's frustrating that this is happening just a few weeks after the warranty possibly expired. Any advice on what I can do to fix this problem would be greatly appreciated.

I downloaded the "Need for Speed" trial from EA Access on my PS4 either on the release day or the day before (I can't remember), but when I tried to play, it was locked. Despite finding a forum post from an EA representative saying the issue was fixed, the trial remained locked on my console. After reading more forum suggestions, I uninstalled and re-downloaded the trial. Now, unfortunately, there is no option to download the trial again; I can only purchase the full game. Following a conversation with EA support, they mentioned it's an issue on PlayStation's end and advised me to contact PSN support. I tried reaching out but have no specific time to call the number provided.

Good morning, I'm Johnnie Yancy. My refund claim number is [redacted]3. I'm awaiting the outcome of the unauthorized online purchase issue. On November 18, [redacted], around 10:57 pm, I innocently made a transaction for my 7-year-old grandson and his 6-year-old friend, buying a $9.99 online game. Two weeks later, my bank notified me of insufficient funds with a balance of $[redacted].21. I did not authorize anyone to use my card without my consent. I am seeking a refund to my bank solely for the unauthorized PlayStation game purchases made on November 18, [redacted], for the Sony PS4 with model number MD[redacted]97. Thank you, Johnnie Y.

Last night, upon returning home, I discovered that my PSN account had been banned with error code ws [redacted]-7. I received an email stating that my bank had issued a chargeback, which surprised me as I have not made any recent transactions of that nature. I suspect that this issue may stem from a previous incident in August when I was mistakenly charged twice for a yearly subscription. After resolving the double charge and receiving a refund, I continued using my account without any problems. It's perplexing why this situation has surfaced now. Could it be that the initial payment issue has resurfaced, leading to the mistaken chargeback claim affecting my account status? I have paid for the service and if my subscription has lapsed, kindly reinstate my account to allow me to resubscribe. Despite turning off auto-renewal, I expected to receive some form of notification before any ban was enforced.

I have PlayStation Plus on one account, but not on the other on my PlayStation console. I am unable to use PlayStation Plus on my account because the account with PlayStation Plus is not set as the primary account on the PS4. When I tried to set it as primary, it gives me a message saying that another system already has it set as primary, even though I don't have another system or my details aren't on any other system. I attempted to deactivate all accounts through device management on the PlayStation app, but it says it has been done in the past 6 months, even though I have never done it before. I am not sure what to do next. Is there any alternative method to deactivate my account as primary on the other system without having physical access to it? Thank you.

I am looking to regain access to my PSN account by updating the email linked to it. My PSN ID is mostlyv01d and I used to be signed in on a family PS4 until [redacted]. Unfortunately, I no longer have access to the email associated with the account. I recently acquired my own PS4 and the game Overwatch, and I really want to log back into my account as I have put in a significant amount of time on it. Although I don't know the original console's serial number, you can recognize my account by my Overwatch icon - the golden pachimari, and my frequently played heroes, Junkrat and possibly Orisa. My birthday is on 08/28/[redacted] and my name used to be Cassandra/Carter Munguia. The PlayStation device I should be signed in on has the family profiles xaruum, f0rsakenrainb0w, marshling_panda, and wylde_flowr. The old email associated with the account that I can no longer access was [redacted] I need to update it to [redacted] I am willing to provide answers to any security questions to help with the process of recovering my account.

I encountered an issue during the Black Friday sale while trying to buy games as our credit card details were outdated. I attempted to update/add a new credit card, but it prompted me for a password I can’t recall. The email associated with the account, [redacted], was created approximately 10 years ago for my PlayStation account on PS3, which was later transferred to PS4. I haven't needed the password in years and can't remember it now. I've exhausted all attempts to recover the email and password, with no success. I created the email around the age of 10 solely for my PS3 account, making it difficult to remember the password or recovery options. I am signed into the email on my PS4 and could potentially verify ownership if I receive a code or message. I am looking for assistance as I am unsure of what else to do. Thank you for your help.

I have an old PS3 account that I haven't used in about four years. I recently upgraded to a PS4 Pro, but I can't access my account as I forgot my password. The email associated with the account is [redacted], which belonged to my mom. The username for the account is danchris24, and I made purchases on the PSN network for Call of Duty DLC, Warhawk, and its DLC back in [redacted]. I want to reconnect with my old friends and play the new Call of Duty on this account. If you need more information from me to help me regain access, please let me know. I also selected Infamous and Little Big Planet during the PSN hack.

Last night, I purchased WWE2k20 on sale from the PlayStation store using my credit card. After downloading the game, I encountered an issue where only the "play" option is available and the other features are disabled. Additionally, I can only see 3 to 4 wrestlers when the game should have the full roster. I would like assistance in resolving this problem and either fixing the issue or receiving a refund for my purchase.

I used a code on a 16-year-old account to get four games in the VR mega pack, but two games couldn't be accessed due to their 18+ rating. There were no warnings that I wouldn't be able to play them until I turned 18. I'm looking for a way to either get a new code to use on another account or find a solution to access these games sooner without re-purchasing them. I've spent up to £50 on these games, and it's frustrating not to have access to them. While two games did download correctly, I can't re-enter the code to get the ones that didn't.

I have been gaming for over 40 years and have invested a significant amount into games. Recently, my PS4 broke, and I've reverted back to using my PS3. My son wants to gift me a new PS4 with games, which is generous, but the prevalence of aimbots used by players to cheat has truly dampened my enthusiasm for gaming. The lack of monitoring in games is perplexing to me. Playing Far Cry 3, I've noticed kills being instantly replayed with erratic bullet trajectories, one-shot eliminations, invisible players, and weapons not meant for the game. This not only ruins the gaming experience but also fosters a culture where cheating becomes commonplace. Ultimately, the influx of cheaters will drive away honest players who simply want to enjoy the game and compete fairly. It's disheartening to witness the impact of cheating on the gaming community. I believe that hiring individuals to monitor games and cracking down on aimbot users could greatly alleviate this issue. The excessive kills and abnormal gameplay statistics are clear indicators of cheating, and addressing this problem promptly is crucial to preserving the integrity of online gaming and retaining a loyal customer base.