PayPal Customer Service Issues

I am reaching out regarding an issue with Dominic Dovale's PayPal account tied to [redacted] Unfortunately, he is locked out due to 2-factor authentication. Despite downloading the authenticator app, he can't scan the QR-Code needed to log in. Efforts to resolve this in South Africa have been futile, and contacting PayPal has been challenging. Assistance in resolving this matter would be highly valued. A South Africa PayPal customer service contact number would be greatly appreciated.

I sent $[redacted] to someone overseas in January [redacted] via PayPal. The money was held by PayPal for a year. The recipient has been in constant communication with PayPal requesting the funds be returned to me, the sender. Despite providing proof of the transaction, PayPal released the money to a card linked to the recipient's account. The bank in the US is investigating and holding the funds. I, an employee at the UNIVERSITY of THE WEST INDIES IN JAMAICA, am not involved in any illegal activities and am seeking PayPal's assistance in resolving this matter. I need my money back. Dispute case: PP-D-[redacted]74 Transaction ID: 5D[redacted]Y[redacted]

Good afternoon, on March 14th, I made a transaction to the PayPal account email [redacted] for services provided to an Asian men's club. I transferred a total of $20, and was informed that I needed to wait 14 hours to access the group. However, after 24 hours, when I tried to publish, there was no evidence of the group's existence. The individual filed a dispute on PayPal and is refusing to provide a refund or cancel the dispute. I have records of all conversations and am seeking assistance to resolve this matter.

My PayPal business debit card keeps locking my account after just two transactions. I've already lost one vendor, and I'm about to lose another because of this card. When I tried to make a $[redacted] payment for the second time, my account got locked. All I want is to transfer my money to another account or card so I can close all my accounts and pay my vendor. I can't transfer the money because I need the full $[redacted] to avoid losing clients. This issue is causing me to miss out on work leads, affecting my business credit, and leaving negative marks on my credit score. I need my money today or I will have to take further action.

I am having trouble accessing the app as it doesn't display the login screen properly. Every time I enter my email, it only recognizes that there is an account with that email, but nothing else happens. When I try to add money on my phone, it directs me to a blank screen that doesn't allow me to input the amount. It seems like there might be an issue with your online system, or perhaps there is a specific problem affecting only me. Please address this problem promptly, or I will need to seek an alternative payment service. This inconvenience is disrupting my finances, and I urge you to find a solution.

Name: Daniel Last Name: DG Email: [redacted] Phone: [redacted]94 Reference Number: PP-L-[redacted]47 Complaint Explanation: Hello, Yesterday, I was asked to provide information regarding my PayPal account related to my company. Regrettably, I provided incorrect information leading to my account being permanently limited due to an alleged violation of PayPal policy. I firmly believe this is a misunderstanding and am seeking clarification on which policy was violated. I aim to demonstrate my compliance and kindly request the prompt resolution of this issue to regain access to my account. I acknowledge one mistake in my communication where I mentioned product delivery via Discord instead of my website. Although clients engage via Discord, actual product delivery occurs through the website dashboard. I have included two images illustrating this interaction for reference. I trust we can swiftly address this misunderstanding as I maintain compliance with all policies. Thank you for your attention to this matter. Daniel

I have an online store, let's call it AAA store, that uses a PayPal gateway. Now, I am looking to open another store, BBB store, under the same account if possible. I want customers to see "BBB store" on their statements. I have researched secondary accounts and child accounts, but I am struggling to find clear instructions on how to open them. I understand that having a second business account goes against PayPal policies. Both stores are run by the same company with the same manager as the account owner. I can use different store names, emails, and even a different bank account (although it is owned by the same person). If anyone could guide me in the right direction, I would appreciate it. I find it surprising that setting this up appears complex compared to other payment systems that take just a few minutes. Ultimately, I aim to have two stores where customers are billed under the appropriate store name.

I purchased a patio set online and paid with PayPal. Unfortunately, I have not received the item, and when I filed a claim through PayPal, they stated that it was delivered to my mailbox, which is not true. I have been trying to reach out to the seller multiple times with no response. I asked for assistance in contacting the company or if there have been any previous issues reported with them, but I have not received any help. I am starting to feel like PayPal is not helping me either, and it is frustrating as I spend a lot of money through their platform. I am considering discontinuing my use of PayPal as it seems they may be working with untrustworthy companies. I am extremely dissatisfied that neither the seller nor PayPal has reached out to resolve this issue.

Hello, my name is Teresiah Kingori from Kenya, Africa. I work for a company in Czechia called Up2staff, and they pay me through PayPal for my work. I recently received an email from PayPal asking to confirm my identity. Due to a lack of utility bills with my address on them, I provided a screenshot from my previous internet provider ZUKU. Unfortunately, my 4-year-old son accidentally sent it before I could complete the process, leading to PayPal stating they could no longer work with me. I can provide documents to prove I am not a fraud and that I work for a legitimate company. Any assistance would be greatly appreciated.

I received an email earlier today regarding a PayPal purchase that I did not make. When I checked my PayPal account, I did not see any record of this transaction. The email instructs me to contact PayPal Customer Service at +1 [redacted] to dispute the charge. I suspect this is a scam, which unfortunately is common nowadays. Here is the email for review: --- Subject: Transaction Approved Dear Micah, Payment sent from: [redacted] Thank you for choosing PayPal. You have made a purchase of $[redacted].45 USD from your PayPal account at Hawk Creek Armory. Seller Details: Hawk Creek Armory [redacted] Invoice ID: O-63GP:RJ91SCVWBN8T1P Date: March 25, [redacted], Friday If this transaction was not authorized by you, please contact us immediately to dispute the charge. You have 24 hours from the transaction date to file a dispute in the Resolution Center. PayPal Customer Service +1 [redacted] (10 AM-5 PM, Monday-Friday, PST). Thank you, PayPal Team This is an Email Invoice, please do not reply to this email. [redacted] SW Ninth St., San Jose, CA [redacted], United States. Copyright © 1[redacted] PayPal. All rights reserved. ---

Hello, my name is Elaine. There is an unauthorized charge on my BJ credit card for $[redacted].59 for face cream ordered through PayPal. I received an email from your company regarding a $[redacted] face cream purchase that I did not make. This appears to be fraudulent, and I request immediate action to resolve this issue. This has happened to me before with another credit card, and as a senior, I find it concerning. Please investigate and remove this charge, or provide me with the necessary documentation so I can report it to the police in Jenkintown. Thank you.

I purchased two phone covers from ETS Ltd in February, but they were too large for my phone. Despite agreeing to a refund after I sent them a picture showing the size issue, I have not received my money back. I have tried contacting them and eBay multiple times without success. I have all the emails and proof of purchase documenting my frustration. Can someone please assist me in resolving this matter, as they still have the covers and my money? I am incredibly disappointed and dissatisfied with their service. Thank you. Email: [redacted]

I am having trouble accessing my account on my new phone. My old number is linked to my account, and when I changed it, I received the verification code on my new number after a delay. I entered the code successfully and even received an email confirming the change. However, I am now being prompted to verify my identity again through my old number, which I no longer have access to. I would appreciate any assistance in resolving this issue so I can use my account again. Thank you, Aleecia A.

On January 23, I ordered two shirts from what seemed to be an end-of-season sale on Facebook for a total of $25. Shortly after, I received an email confirming my order and delivery address, but it lacked any order details or company information. My Chase Visa was charged $25 on the same day by PayPal to CHENGDOUXIQ, a name I'm unfamiliar with. Despite over 60 days passing, I have not received any updates. PayPal is my only point of contact in this situation. I kindly request to either receive the ordered shirts or a $25 refund. I'm D.L. Margaron from [redacted] Happy Trail, Austin AR. I am visually and hearing impaired and unable to use text messages or cell phones.

This email you received from "Pay-Pal" appears to be a scam. Please be cautious and do not click on any links or provide any personal information. If you did not authorize the charge mentioned in the email, it's essential to contact the official customer support of PayPal directly to report and verify this suspicious activity. Stay safe and protect your personal and financial information.

On February 24th, I bought a Groupon for Villaggio restaurant for $13.60. Unfortunately, the printed voucher did not have a barcode. I only noticed this when I used it at the restaurant. I tried reaching out to Groupon without success. To make matters worse, I was double-charged $13.60 - once by Groupon and once by PayPal. After contacting my Visa card company, they refunded the Groupon charge, leaving me still out $13.60 from PayPal. I am now looking to contact PayPal to refund the charge due to the missing barcode on my Groupon. I am hoping to resolve this issue soon.

Hello! I've only been a PayPal user for two days now. Please help me figure out some questions that I couldn't find answers to in the help section! 😢 1. Can I change the currency of my account? Or will it always be in dollars? 2. I am a customer of Monobank. To test the program, I transferred $1 to another account. The bank did not charge me a fee, even though I made the transfer from a hryvnia card to a dollar account. However, the fee in the app was almost 💯 percent of the transfer amount! How is that possible? 3. I am a citizen of Ukraine, if I understood correctly, during periods of armed conflict in my country, there should be no fees, right? 4. Does the fee amount depend on the transfer amount? If, for example, I want to transfer 10,[redacted] hryvnias, will the fee really be 5,[redacted] per transaction? 5. Is there a fixed fee for transfers? Or does it vary depending on the amount? Where can I find this information? 6. Where in the PayPal app can I see the exchange rate used for converting my country's currency? 7. Can I top up my PayPal account from a card without transferring money to third parties? I looked in the FAQ section, but couldn't find this information. 8. How does the process of withdrawing funds to a card work? Do I need a card in the same currency as PayPal? Or can it be a different currency? If so, how will the conversion be handled? How long does the withdrawal process take? Are there any limits on the account turnover per month? Thank you in advance for your answers! Best regards, Victoria! Glory to Ukraine!

I made a purchase on February 22, [redacted] from Stylishseason.com for 4 ladies' tops totaling $81.96. Unfortunately, 3 of the tops were too small when I tried them on, even though I ordered my usual size of X large. I contacted [redacted] to arrange a return. They requested a photo of the merchandise SKU, which I provided on March 30, [redacted]. On April 1, [redacted], they confirmed the SKU numbers and mentioned passing feedback to the relevant departments. I explained the fit and quality issues, expressing my desire for a refund without incurring expensive return fees. On April 2, [redacted], they stated that returns or exchanges are not supported without quality issues and offered a $5 refund as compensation. I insisted on a refund due to open seams and tears, but they have not responded since. My VISA bill shows a charge of $98.35 from "PAYPAL *LADIOPMN [redacted]." I hope this serves as a warning to others to be cautious with this vendor. Thank you, Dixie B.

I was checking my email on Wednesday night when I saw a PayPal notification titled "Fixing the delivery charges." Upon opening it, I found an "Order Confirmation Letter" from PayPal dated Wednesday, April 6, [redacted]. The letter addressed me as Richard and thanked me for an order placed on that date, detailing the product as "Power BTC 2x" with an order number CeGv-X7VCl9-ylZgb and an amount paid of [redacted].62. It also mentioned reaching out to improve their service at [redacted]. I want to clarify that we did not make this purchase and suspect it is a scam. Could someone please verify this for me? Thank you, Dick Orton. Contact me via email at ***[redacted]***.

Last Friday, I sold some non-sports playing cards and was paid through PayPal. The customer payment was initially put on hold, but was released once they received the cards. I then tried to transfer the funds to my linked Visa debit card using the quick transaction feature, which comes with an $8 fee. However, the transfer is still pending, causing financial inconvenience. It's frustrating to wait for the funds, process the transfer, and still not have access to the money on either my debit card or in PayPal. The delay is causing me stress as the funds are in limbo and I have other financial obligations to meet. I hope for a resolution soon as it doesn't make sense for my own transferred funds to be held up in this manner. Your understanding and assistance are greatly appreciated.