OkCupid.com Customer Service Issues

I recently heard from a man who claims he removed his profile on okcupid to focus on me, despite us not having met yet. I decided to look into him online, and there doesn't seem to be much information about him. I'm uncertain whether he actually removed his profile or if there may have been issues leading to its removal. His name on the site is Vanni.

Hi. I'm reaching out with a special request. My partner and I found each other on OKCupid in August of [redacted]. Since then, we have gotten engaged and are preparing for our wedding. OKCupid played a significant role in our love story, and we hoped to incorporate our initial conversations into our wedding decorations. Unfortunately, we both have deleted our accounts and no longer have access to the messages. Is there any way to retrieve copies of our first exchanges? My username was crisinthecity, and my partner's was jsh30033. Having our first messages would mean the world to us as we celebrate our journey together. Thank you for considering this request.

I want to bring to your attention a user named Greg V. He creates multiple fake accounts on dating sites like Match and Meetville. Despite having real profiles, he often uses fake details to manipulate women into sending him explicit photos. Greg pretends to be a romantic and sympathetic individual, gaining women's trust before disappearing once he gets what he wants. It is crucial to address this behavior as he is a 39-year-old man with a 16-year-old daughter and a 21-year-old son, engaging in inappropriate interactions with much younger women. Greg is known to use various email addresses and phone numbers, such as [redacted] and [redacted]. He works at Big Number One Motor Sports in Homewood, Alabama, and resides in Adamsville, Alabama. Action should be taken to prevent him from continuing this behavior.

I understand the reason for my account suspension. The individual who reported me is also on Tinder, and their profile there is more embellished compared to OK Cupid. I admit my mistake and will ensure better communication and judgment in the future. My behavior was not meant to harass anyone; I misunderstood how to approach them. I acknowledge my error in judgment. I will certainly not repeat the violation. Could my account be reinstated, please? - Markus M. Email: [redacted]

I haven't accessed the app or website in years, and my email [redacted] has been disabled from the account. I had the app in [redacted] and was recently trying to log in to view old messages when I realized the account was disabled. It's crucial for me to regain access as not being able to do so could cause drama in my life for a long time. I had forgotten about this account and even the name, but I believe it's Cupid with an angel flying with a stick. I kindly request assistance in recovering it.

I want to raise awareness about a troubling individual, Greg Voss. This man uses various email addresses and frequents numerous dating sites not only in the United States. He often does not upload a profile picture. We have identified him on Match and Meetville. He has both genuine and fake accounts on these platforms. Greg, a 39-year-old with a 16-year-old daughter and a 21-year-old son, seems to be addicted to sex. He engages in chat rooms, video chatting apps, and uses burner numbers to communicate with women, typically those aged 18-25. Greg pretends to be a victim of past relationships, drawing sympathy and luring individuals into sending explicit photos. He fabricates his identity and age, disappearing once he is caught. His real name is Gregory Voss, and he is employed at Big Number One Motor Sports in Homewood, Alabama. Greg's contact number is [redacted], and some of his known email addresses include [redacted], [redacted], [redacted], and [redacted] Let's address this concerning behavior and take necessary action against him.

I am a regular user on OkCupid, and recently, my account got suspended unexpectedly. I have a strong feeling that this happened because one of my recent matches, who turned out to be a 15-year-old girl, reported my account. The conversation we had was not serious, and I might have jokingly called her "stupid." I firmly believe that my account suspension was unjust as I did not violate any terms. It is crucial for underage individuals like the girl I encountered to be restricted from using dating platforms for their safety and to prevent issues for other users like myself. I kindly request reviewing this matter promptly and reinstating my account. Thank you.

I believe I may have fallen victim to a scam involving two individuals. I would like to request the removal of any communications between me and [redacted], who I engaged with through email after encountering them on a site. I regret this decision and would like to know if there's a way to retrieve those emails. I am also curious about another person, Michael, from Lansing, Michigan, whose email is [redacted] While I don't want to make false accusations, their insistence on obtaining my phone number and email at a rapid pace raises suspicion. Should I include a notice in my profile stating that I do not share personal contact information to deter scammers? Besides their eagerness to obtain my contact details and poor English skills, are there any other red flags I should be aware of? Despite my interest in accents due to my love for travel, I want to ensure my safety. Please review my profile for any vulnerabilities beyond my age. Although these individuals have presented intriguing profiles and responses, I would appreciate advice on handling this situation. Thank you, Sharon

Hello, I had an old account registered under the email [redacted] that I unintentionally neglected, causing it to be suspended. Subsequently, I created a new account under the email [redacted], which was also suspended due to the association with the dormant account. I realize now that failing to close the initial account led to this issue. Can you please reinstate my new account [redacted] and permanently close the old account [redacted]? Apologies for any inconvenience this may have caused.

I would like to address a recent issue regarding my husband mistakenly uploading inappropriate photos on OkCupid, leading to our account being banned. He was chatting with a female acquaintance who was on another platform where private photos could be shared. By accident, he uploaded pictures on OkCupid that he thought were going to her inbox. This was a genuine mistake, as he even mentioned questioning a format change. It was embarrassing for him, and he promptly deleted the photos when he realized the error. We have a history of respectful behavior on the platform, and I kindly request for our account to be reinstated. We have learned from this experience and will take precautions to prevent a recurrence. We value the connections we have made on OkCupid and hope for a chance to continue using the service. Thank you for your understanding. Merlina Dines

Hello, I am writing on behalf of Shri Ram College of Commerce's Corporate Communications Cell. We are excited to invite you to collaborate with us for CROSSROADS, India's largest cultural fest. With over 70,[redacted] student attendees annually, we believe this partnership would be a valuable opportunity for OkCupid. Please provide your contact details, and we will reach out to you promptly. Thank you for considering our proposal. Best regards, Palak Agrawal Executive Member, Corporate Communications Cell Students' Union, SRCC

If any additional charges appear on my credit card, I will take legal action in Illinois. Your unauthorized access to my personal data is unacceptable, and I will take all necessary steps to hold you accountable if my funds are taken without consent. I have informed Capital One regarding the misuse of my credit card details. Please be aware of the consequences if you continue to misuse my information. Thank you, P. Moore [redacted] 3rd Ave. Sterling, IL [redacted]

I was connected with someone today at 11:07 am EST and she messaged me at 11:08 am. I responded expressing my excitement about us being matched. After navigating away from the message, I returned to find her reply, but it wouldn't load. Despite reopening the app, the conversation has vanished. I indicated in my message sharing contact details, so I doubt she closed her account. How can I recover our chat to reconnect with her?

I'm concerned about a man who reached out to me, fearing he may be a scammer. His communication is unclear, claiming to be from Colorado while his profile says he is in Omaha. He's unusually curious about my job early on. I'm wary of such behavior as it aligns with warnings from dating sites about potential scammers. Unfortunately, I had a negative experience with a scammer a few years ago, and it escalated to the involvement of law enforcement to resolve the issue.

Hello Okcupid, I was introduced to your app by a friend on 16 Dec to make new friends. I provided non-sexual details about myself and ensured there was no vulgarity or nudity in my profile. Surprisingly, on 17 Dec morning, my account linked to Facebook got suspended without any clear reasons. I am seeking to appeal and have my account reinstated. This experience has left me disappointed as it's my first time encountering this issue. Your assistance in this matter is greatly appreciated. Thank you.

On December 17, [redacted], I was suspended from using OKCupid shortly after purchasing a one-month A-List Basic subscription for 79.8 ILS. To my surprise, my cash was debited 83.8 ILS instead. Due to the suspension, I'm unable to utilize the subscription and would like a refund. Additionally, I wish to avoid automatic renewal for the coming month, but I can't cancel it through the app while suspended. The receipt number for my purchase is [redacted]36, and the order identification is MNBZT74K4G (Apple details). I would appreciate your assistance in resolving this matter.

On 17.12.19, I got suspended from using OKCupid after buying a one-month A-List Basic subscription for 79.8 ILS. Strangely, my bank was charged 83.8 ILS. I'd like a refund as I can't use my subscription due to the suspension. I also want to avoid renewing next month. I can't cancel via the app because of the suspension. My receipt number is [redacted]36, and my order ID is MNBZT74K4G (apple details). Your help is appreciated.

Hello, I recently discovered that my account has been suspended for allegedly violating community rules. This is my first time using a dating site, and I take following regulations seriously. I am certain that I have not breached any terms or conditions. I kindly request that you investigate the matter and reinstate my account promptly. Your assistance in resolving this issue would be greatly appreciated. Thank you for your understanding and anticipated response.

I need help remembering the date of my first text to my girlfriend. I want to surprise her with it. We met through an app in June, but I'm unsure of the exact date. Is there any way to retrieve that information since we no longer have access to our account? I would appreciate an email with the details. My friends have also used OkCupid, with mixed results. I consider myself lucky to have found someone special. Can you assist me in finding this information so I can give my girlfriend a thoughtful surprise?

I signed up for a 3-month subscription of A List on December 22, but now I can't find my account. I bought the subscription and canceled immediately to avoid it renewing. After logging out of the app, I couldn't log back in as my account seems to have disappeared, treating me like a new user instead. Here is a picture of the subscription details: [redacted]. Please help, thank you.