Microsoft - Tech Support Customer Service Issues

I recently began using Windows on my new computer and set up two accounts with different email addresses. My account with the email [redacted] seems to be disabled. Can you please reactivate it without losing any data? I am currently unable to access my computer as it is locked and displays the message: "Your account has been disabled. Please see your system administrator." Unfortunately, I cannot locate the system administrator and am unable to use my computer to investigate further.

Hello, I recently started using Windows on my new computer and set up two accounts with different email addresses. My account seems to be disabled, possibly due to this setup. Could you please reactivate my account for [redacted] without deleting any of the content? Unfortunately, I'm unable to access my computer as it's locked and shows the error message: "Your account has been disabled. Please see your system administrator." I'm unsure how to locate the system administrator without being able to use my computer. I need live tech support to guide me through resolving this issue. Your prompt response would be greatly appreciated as this is urgent. Thank you and I look forward to your swift assistance.

Good morning, I am Travis, needing help resetting my Microsoft Outlook password. I've completed the password form twice with the necessary information, but I still can't reset it. I am trying to access my email at [redacted] Unfortunately, I can't access the verification email or phone number since I was overseas and no longer have that phone. Thank you for your help. Respectfully, YN3 Travis A. Keighley

My friend lost her internet connection. We contacted her ISP to fix it, but when her computer was restarted, there was an issue with her Windows PIN. She believed she knew it, but the field only accepted numeric characters. Upon clicking "change my password," the system indicated that Microsoft would email her to facilitate changing her password. Despite trying several times, she never received the email. As a result, she remains unable to fully access her computer.

I am feeling very frustrated and upset because my email account has been blocked for more than a week now. I can't access the necessary support online or by phone. I rely on my email for work, housing, bills, and more. Despite trying the account recovery process and providing all the information I can, I am still locked out. I would greatly appreciate being provided with an email address or phone number to speak with someone directly.

Good morning, I am reaching out because I am having trouble accessing my email account. It has been over two years since I last used this account. The phone number associated with my account is outdated. I changed my number earlier this year. The email address in question is [redacted] and the old phone number is [redacted]. I have tried the online recovery method but keep getting a message that I haven't provided enough information. When I created the account, I was married and used the name Danielle Stephens. Now I am divorced and legally changed my name back to Danielle Berry. I am not sure how else to solve this issue. My current contact information is [redacted] and [redacted].

I am Kathleen Penfold, 74 years old, and my Hotmail account, [redacted], has been shut down or blocked by Outlook. My daughter attempted to access it today and received a message asking to create a new email address, which is troublesome as important hospital and doctor communications are sent to this email. Recently battling breast cancer, I missed an appointment due to this issue. My contact numbers are [redacted]0 (mobile) and [redacted]7 (home). The last email I received was on March 7th, 22. I kindly request assistance in recovering my email account, as I have relied on it for many years. Thank you.

Hello, I am currently in the UK and recently lost my iPhone. Unfortunately, I am unable to access my emails because I have tried resetting my password multiple times without success. Despite providing all the information I know, my account has been locked. I urgently need a support number in Germany to explain my situation as I have upcoming flights and need to be reachable. I am feeling extremely frustrated and desperate for assistance. Thank you for any guidance you can provide. - Myrella G.

Hello, I am attempting to handle a subscription for my Xbox-linked account, but I have forgotten the password. My account email is [redacted] After trying to guess the password and locking myself out, I attempted to reset it, but the recovery email is outdated. Despite trying the account recovery form multiple times, I have hit a limit and cannot proceed. I am frustrated with the situation and looking for assistance in regaining access to my account. Thank you.

My Microsoft Office account got hacked, and I got locked out. I couldn't access the email address I used as my username because the hacker changed the password. My internet provider, Cox Internet, no longer provides email services, so my account is closed. Despite being charged for another year's subscription, I can't use it because of the invalid username and inaccessible email. I can't even receive user codes from Microsoft as the email is invalid. I have an updated subscription I can't use. Microsoft advised me to visit the web address AKA.MS/PWR to resolve the issue, but I'm unsure of what to do.

I recently encountered a pin error message on my computer stating: “Something happened and your PIN isn’t available. Click to set up your PIN again.” Upon clicking “set up my PIN,” I was redirected to sign into an old disabled high school account that I can no longer access. This has left me with no means to access my computer. I am considering taking it to a Microsoft store for assistance; however, I have found that all the stores in my state appear to be permanently closed on Google Maps. Any assistance in resolving this issue would be greatly appreciated.

I had Microsoft Teams installed on my Dell Inspiron 15 with Windows 10 Home in December [redacted]. Recently, I encountered an error message stating "There Is A Problem Starting." Despite multiple attempts, I couldn't resolve the issue, so I uninstalled the software. However, my subsequent attempts to reinstall it were unsuccessful. My name is Brian Schwanitz, and I previously accessed Teams using my business email, [redacted] Additionally, I had an account linked to my personal email, [redacted] My primary aim is to reinstall Microsoft Teams and regain access to my account. Thank you for your assistance. Warm regards, Brian

I am having trouble signing in to my computer. When I enter my password, the system keeps saying it's incorrect. Sometimes when I try to type it in, the password field remains blank. My husband created his account, which I believe may have accidentally removed me from the account and replaced it with his name. I've been struggling with this for about four hours trying to resolve it. If someone could assist me, I would greatly appreciate it. Thank you.

My Hotmail account has been locked/suspended, and I've attempted to create a new Outlook account to communicate with Microsoft, but now both accounts have vanished from my mobile phone. I reached out to CDOC case manager SIR [redacted]0 who provided me with a form to complete. Unfortunately, I struggled to answer the questions honestly and truthfully. I mainly dealt with a large volume of junk mail, removing or reporting phishing attempts. I am a 70-year-old retiree who only uses email for online purchases. I've created a new Gmail account, unsure if it will serve as a good point of contact. My accounts include [redacted], [redacted], and [redacted]

I purchased a game pass and was charged for it, but then it was cancelled without my knowledge. I didn't have access the next day and still got charged. I've been attempting to reach out to Microsoft support for days but only encounter automated responses, which is incredibly frustrating. I was excited to play with my son on Father's Day, but this issue prevented us from doing so. Please contact me to help resolve this matter. Thank you and god bless.

I'm having trouble connecting to my wifi. I can't even see the network options. I've attempted to reset the network and all my drivers are up to date. When I run diagnostics, it indicates the Diagnostic Policy Service is the issue. I've tried numerous repairs found through online searches to resolve this but nothing has worked. I don't have an Ethernet cable and my phone and MacBook are connecting fine to the wifi. Resetting the router and trying IP fixes through administrative configurations have also been unsuccessful. All I want is to be able to use the wifi.

Whenever I utilize a VPN along with a secure browser or the Windows 11 Thunderbird email program, Hotmail sends a security alert to the email address provided and restricts my access. There seems to be no available method to reach out to Microsoft. I only have a Microsoft email address because it is necessary with Windows 11, which unfortunately came installed on my refurbished laptop after the period to revert to Windows 10 expired. As I consistently use a VPN with either Bluemail AOSP, Thunderbird on Windows, or a secure browser that is not Edge, Chrome, or Firefox, I am looking for a solution to prevent my account from being blocked. I implement lengthy random passwords and a password manager; however, Microsoft's security measures appear to be inadequate, leading to access issues instead of effective protection.

I'm attempting to configure a new laptop but encountered an issue accessing my Outlook account. I received multiple security codes via my mobile number and email, along with a backup recovery code. After creating a new password on my iPhone, I attempted to sign in but was notified of an incorrect password. Despite trying the Authenticator app, I was unsuccessful. Upon using the recovery code, which I had just received from Microsoft, it was deemed incorrect. This account has two-step verification, and I am currently unable to regain access.

I have a business account with Microsoft Business. I got logged out and am attempting to log back in to use Word. Despite trying, I keep receiving an error message saying I can't log in because another person from my organization is logged in, even though no one else has used my computer. I attempted to delete the associated entries in Keychain Access as instructed, but when I click delete, nothing occurs. I require assistance to log back in and access my account.

Yesterday, I experienced a bothersome pop-up issue on my computer. The persistent pop-up cover nearly half of my screen and kept reappearing every few minutes when I tried to close it. Despite being 74 years old and not very skilled with computers, I suspected it was related to Bing as it displayed recent searches and news on the side. Seeking help, I contacted Microsoft support and was connected to a company called 24/7 Techies, who claimed to be a Microsoft Partner. I paid $[redacted].99 for a one-year contract with them. They resolved the pop-up issue, installed an ad blocker, and worked on my computer remotely for approximately 30 minutes. However, since their intervention, I have started receiving scam emails, including requests for ransom. These emails, like one promising $[redacted] in PayPal, remain unopened in my inbox. Before addressing these new issues with 24/7 Techies, I want to confirm if they are indeed a legitimate and authorized Microsoft Partner. Thank you.