LinkedIn Customer Service Issues

Hello, I recently signed up for a one-month free trial of Sales Navigator. I wasn't aware I would be automatically billed for an annual subscription and never agreed to this. During the trial, I was informed the monthly cost would be around £40, which was acceptable to me. However, upon checking my credit card statement, I noticed a charge of £[redacted].88 for an annual subscription. I have already cancelled my subscription, but it seems I can still use it until May [redacted], which I do not need. I prefer to pay monthly as initially discussed, but not at the increased rate of £70 per month. To avoid the annual charge, I would like to cancel completely. Could you please investigate this matter and provide me with the necessary steps to cancel? Thank you. -M.B.

My LinkedIn account got suspended, and they're asking for identity verification documents. Even after submitting my Passport photos multiple times, I keep getting the same email stating the ID is not approved. I'm frustrated as the verification isn't even being reviewed before I receive the rejection email. I can't find a contact number for LinkedIn customer support, and I have no way to understand why my account was suspended or how to resolve it. Can anyone offer advice on how to proceed? Thanks, Kevin O.

I, Ranjeevkumar Chudasama, am a single individual who mistakenly registered two ID numbers with two to three different email addresses. My correct email address is [redacted], but due to a typographical error, another email address [redacted] was created incorrectly. I also have an alternate correct email address, [redacted], which may be used. Currently, I am receiving job-related emails at [redacted], an office email address where access to certain websites like LinkedIn is restricted. I need assistance in resolving this issue and can be contacted at my mobile number [redacted]. Thank you.

Hello LinkedIn Support Team, I need help accessing my LinkedIn account. When I try to log in, the site prompts me to check my email for a link, but I never receive it, even in my spam folder. I also tried to verify my identity by sending my driver’s license, but it was rejected because I blacked out the license number for privacy reasons. Can you assist me in accessing my account without requesting more personal documents? I prefer to use my current email and avoid creating a new account. My login history shows no activity since before [redacted]. I appreciate your assistance. Thank you, Tony

I have tried reaching out via LinkedIn's website multiple times without any response. Despite my success in securing jobs without using LinkedIn, I am requesting an immediate refund of all charges. I have been attempting to cancel my Platinum service for a while now but have been unsuccessful due to the lack of responsiveness on LinkedIn's website. I was charged over $60 on my card without my consent, which is unacceptable. The absence of a voicemail or live operator, as well as the failure to reply to messages through LinkedIn, is truly disappointing. I want to cancel all services and receive a full refund. The lack of customer support and transparency is deceitful and unprofessional. I will be escalating this matter through appropriate channels. Please refund my money and terminate my association with your service.

I have an account with you under [redacted] My password is ilikelinkedin8888. When trying to log in, it says the email has been taken. However, that email is mine. I previously used [redacted], but my account cannot be found. I am not happy with the policy stating the email is already taken. Despite creating a new password, it still shows as incorrect. The verification process with image selection is bothersome as it keeps repeating. I want to clarify that I am John Jeremiah Conroy, the rightful owner of [redacted] with the password ilikelinkedin8888. I am frustrated that it says the email is taken just because the account cannot be located. I request assistance in resolving this issue promptly, or I will need to take further action.

On May 13th, I agreed to start a free trial of the Sales Navigator Premium on LinkedIn, but when I cancelled it on June 13th, I was still charged [redacted],88€ for an annual subscription. This unexpected charge is causing financial strain for me, especially considering the economic situation in Spain. LinkedIn failed to disclose that the renewal would be for a full year. In the past, I had another trial where the subscription was only monthly after the trial ended, so this yearly charge took me by surprise. I did not receive any email notifying me that the deadline was on June 11th and not the 13th as I mistakenly believed. This situation has had a significant impact on my personal finances, and I am feeling quite distressed about it.

Hello, I signed up for the monthly learning option on Lynda.com. I began the subscription on April 4 and was not charged since the first month is free. However, on May 4, I was charged [redacted].99AED, which I planned for and paid. I made the decision to cancel the subscription on June 3 through the system and received confirmation that I would not be charged again. To my dismay, today, June 13, [redacted], I received an SMS indicating I was charged by linkedin.com for [redacted].99AED. I would appreciate your help with this matter as it is quite concerning. Despite cancelling on June 3 and not accessing Lynda learning after June 4, I have been unexpectedly charged again. Thank you.

Hello, I am having trouble accessing my LinkedIn account as I can't recall the password. When attempting to reset it, a message appears saying, "We couldn't find a LinkedIn account associated with *******gmail.com." I tried to register again using the same email, but it states that the email is already in use by someone else. This situation is confusing as the account seems to be non-existent for password recovery but in use when attempting to create a new one. It appears to be a technical issue. Could this be resolved or could my account under that email be deleted?

To whom it may concern, I was charged for LinkedIn Premium but never received access. Despite being billed, there's been no change on my account. I didn't even receive a free trial, only a bill. This is frustrating as I only wanted to try the free version. I want to warn others based on my disappointing experience. As someone currently unwell and undergoing tests for cancer, my financial situation is already strained, and stress is not helping my condition. Having £50 taken without notice was a significant hit to my budget. Not receiving the service I paid for is unacceptable. Sincerely, C. Richards from Hollywood, UK at S&L Studios & Radio Limited.

After trying LinkedIn's free premium trial, I have faced issues with them attempting to charge me without my consent post-trial. I may have unknowingly agreed to their terms by checking a small box. Despite unsuccessful payment attempts due to insufficient funds, LinkedIn deducted 3,251php from my paymaya account. Finding the premium cancellation option has been challenging since the first payment attempt. Auto-subscriptions post-trial should not be allowed, especially with inconvenient unsubscribe processes. This situation feels deceptive.

I have had to create over three different LinkedIn pages, and it's frustrating. Even though AI is useful, Microsoft must understand that humans require personal interactions, not just bots. Things will not go well when 5G is worldwide, and Quantum Computers are fully operational. Please fix my pages. My name is Christopher Bristow, a Master Native Entity. My main email was Christianleebadboy1@[redacted], domain was www.humanitys.unicode.keepers.com, and Gmail was [redacted] On Facebook, I'm known as Country Music Star Christian Lee. My old cell number was [redacted], and my new one is [redacted]. New email is [redacted] Please address these issues. Thank you. Christopher Bristow, also known as Christian Lee.

I attempted to create a separate account on LinkedIn specifically for company recruitment under the name [redacted] To enhance this account, we opted for a one-month free trial of a premium membership. However, after verification by the LinkedIn Security team, it was discovered that the account was in the company's name with company credentials, violating the platform's policies. The account is now restricted, preventing access, but it seems that LinkedIn is still trying to charge the annual subscription to the credit card linked to the account. This situation appears to be fraudulent and requires prompt resolution to avoid further issues. If not resolved, I may need to seek assistance from consumer authorities in India regarding this matter.

I recently signed up for a free premium trial on LinkedIn, but when I attempted to cancel on June 7th as instructed, I was surprised to discover that LinkedIn Ireland had charged me for a full year's subscription without my permission. This has put me in a difficult financial situation. Despite my efforts to contact them through various means, such as emails, messages, and calls, I did not receive a response. I also tried using JustAnswer.com, but they charged me for a subscription without providing any assistance. I changed my subscription settings on LinkedIn to monthly and was promised a refund, but I have yet to receive it. After reaching out to a LinkedIn contact, Rashi, I was informed that they have been trying to process a refund since June 23rd but encountered issues with my account details. I have provided my IBAN and blocked any future charges from LinkedIn. I am now hoping to receive a partial refund in the coming days. Thank you.

We registered an account with the username "[redacted]" for the purpose of promoting our recruitment needs separately. Since there were concerns, we've been promoting it through individual team member accounts as advised. However, the issue arose with this account as it had saved credentials for the corporate credit card used to activate a one-month free trial for premium services. Due to the account restrictions from your end, we cannot make any changes, yet you are attempting to charge us for an annual subscription to a service we cannot access. This seems like a fraudulent practice. We kindly request either the deletion of the linkedin account and payment details associated with the restricted account to prevent charges to the corporate credit card or provide us with 24-hour unrestricted access to remove the payment details ourselves. For further assistance, please contact us at [redacted] or [redacted].

Hello, I was tasked with creating a company page for a client to promote a series of events through sponsored LinkedIn activity. I included our media agency as an admin to manage the paid advertisements. Recently, I realized that I lost admin access to the page, and it has been disabled. Our media agency is also unable to access the page. LinkedIn informed us that they can't assist as we are not the administrators. The company page was created as 'client name + event name' on my personal account, which is different from the client's company. I am seeking insights on why this may have occurred and any possible solutions. Thank you, N.

I am experiencing difficulty accessing the website due to constant password changes. It has become challenging for me to remember multiple passwords at my age, and I am frustrated with the security measures in place. I no longer wish to be part of Linkedin and would appreciate it if my account could be deleted. Thank you, Tim W., CEO of TerrenTek

I have been attempting to contact Linkedin Ireland without success. They are unresponsive via phone calls and I am unable to reach them using my cell phone. Emails and messages on the site have also not been answered. Currently, I am awaiting a response from the Paypal Resolution Centre. I believe I may have successfully arranged a refund for a portion of my payment, although the page disappeared before I could capture a screenshot. They mentioned emailing a receipt, which I have yet to receive. Below is a summary of the purchase history: - Jun 23, [redacted]: Inmail, €[redacted].49 - Jun 7, [redacted]: Inmail, €[redacted].78 - May 8, [redacted]: Inmail, €0.00 I am hoping for a resolution soon.

In response to your email, I still require assistance with deleting the LinkedIn profile linked to [redacted] This secondary profile cannot be removed from my active LinkedIn account, and I do not have the password for it. It's vital that this profile is deleted. CIT does not exist in Canada, and as such, the email address mentioned is invalid. I have unsuccessfully attempted to delete the profile by deleting my active account. A colleague resolved a similar issue by contacting LinkedIn to delete their CIT profile. Kindly confirm the deletion of the linked profile under [redacted] For further clarity, you can reach me at [redacted]. Thank you for your assistance.

I did not use the LinkedIn Premium free trial but was charged on my credit card statement. I attempted to contact them by phone for a refund. I canceled the service in June from another device, but they still charged me on June 17th. I canceled again today to ensure it was stopped. I declined a 50% off offer and want the subscription canceled without being charged for another month. I feel frustrated as I canceled before the deadline, and it seems my cancellation was not processed. I request a refund for the $29.99 charge. Thank you for your assistance. Sincerely, Katherine L Good. Email: [redacted].