LinkedIn Customer Service Issues

Dear Sir/Ma'am, I am a practicing lawyer from India and I have concerns regarding my LinkedIn account. I previously created a LinkedIn account using my Yahoo email, which I no longer use and have requested to deactivate for privacy reasons. I have been informed by my contacts that some friends and clients are sending invitations to my old LinkedIn account under the name Bhumika Reddy, an Associate at FoxMandal in Bengaluru, causing confusion. I currently use the account under the name Bhumika GK and am active there. To avoid further inconvenience, I kindly request the deactivation of my old account as soon as possible. Your prompt attention to this matter is greatly appreciated. Thank you and kind regards, Bhumika

Subject: Multiple Linkedin Account Suspension Issue Dear Linkedin Team, I hope this message finds you well. I am reaching out to address the issue of my 6 Linkedin accounts being unexpectedly banned. One of those accounts, created under the name Azrael Zohar with the email [redacted], was recently banned despite submitting verification through my ID, without any resolution. The affected accounts that need immediate reactivation are: - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] As a digital marketing agency in Bangalore looking to run paid campaigns on Linkedin, the sudden blockage of these accounts has disrupted our operations. Your prompt assistance in reinstating these accounts is greatly appreciated. I eagerly await your response. Thank you for your attention to this matter. Best regards.

Dear LinkedIn Team, I hope you are well. I wanted to bring to your attention that my 3rd LinkedIn account under the name Azrael Zohar, with the email address [redacted], has been banned despite providing verification with my ID proof. It is crucial that the following accounts are reinstated promptly as they are essential for our digital marketing agency in Bangalore, especially for our planned paid campaign on LinkedIn: - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] These 6 accounts have been inexplicably blocked, and I kindly request that they be reactivated without delay. I eagerly await your prompt response and the reactivation of the accounts. Thank you.

On the 24th of November [redacted], I activated a free trial of LinkedIn Premium using my ATM card. I attempted to cancel before the 24th of December [redacted] when I discovered I could not afford the payment, but faced difficulties due to a connection error. This morning, I noticed a charge of 59.99USD deducted from my ATM card via a POS/Web Purchase Transaction with Document Number [redacted]. I kindly request a refund from the management of LinkedIn Premium. Thank you.

Dear LinkedIn Support Team, I recently experienced being logged out of my account when refreshing my feed and upon trying to log back in, I discovered my account had been suspended for the 2nd time. I strive to adhere to LinkedIn policies by focusing on professional networking and viewing profiles without automation. I use the platform to build connections, engage with others, and learn. My goal is to become a LinkedIn Influencer and contribute positively to the network. I have a genuine interest in connecting with others for professional growth. I hope for a resolution to this issue. Thank you for your attention.

Hello, I received an email from PayPal today about a €99 transaction to LinkedIn. This transaction is incorrect. I signed up for a free trial of the "Premium Career" account on LinkedIn on 25.11.[redacted], which is usually €24.58 per month. However, I cancelled my subscription today because my trial ended on 25.12.[redacted], as stated in an email from LinkedIn on 18.12.[redacted]. LinkedIn charged me €99 through PayPal yesterday on 24.12.[redacted], which is not the correct amount. I request a full refund as I have cancelled my trial subscription today, and there should be no charges after the trial period. Even if there were charges, it should only be €24.58, not €99. Please cancel this incorrect transaction and refund the money to my account. Thank you, Erkan Ö.

I noticed a charge of USD 59.99 on my ATM card without any prior notification. To access a free trial of LinkedIn premium, I had to enter my card details, unaware that the charge would apply once the trial ended. I am not keen on keeping the premium service. Please refund the unauthorized transaction promptly. You can reach me at [redacted] I look forward to your swift assistance.

My husband has attempted to delete his college graduation year numerous times in the past month without success. We suspect age discrimination as job search firms view his LinkedIn profile after he submits his resume but do not contact him despite being a perfect fit. He recently cancelled his LinkedIn subscription on Christmas day to stop further views, only to learn it will still be visible for weeks. This has put us in a challenging position as he cannot remove the graduation year or hide his profile. Urgent assistance is needed as his current company closes in six days, and he is actively job hunting. Please help promptly. - J. McEnrue, [redacted] or [redacted].

I unintentionally created a duplicate LinkedIn account, which I have since deleted. However, I am struggling to access my original account as LinkedIn keeps prompting me to reactivate the duplicate, which I do not want. I previously attempted to merge the accounts by following the steps that began with clicking the 'me' icon on the right-hand side of the screen. Unfortunately, LinkedIn does not recognize my preferred original account, instead focusing on the empty duplicate. I am not proficient in IT, but with straightforward, detailed instructions in plain English, I can usually navigate through tasks. I would greatly appreciate your assistance in resolving this issue.

I encountered issues trying to access my Paid Premium Account on Lynda.com. After multiple failed attempts to log in with my email and password, I kept getting error messages like "An unexpected error has occurred" and "Unauthorized: You must be authenticated to access this page." I followed the Forgot Password link, changed my LinkedIn password, and successfully logged in once. However, the problem persisted when I tried to log in again with the new password. How can I resolve this and ensure that it doesn't happen again? PS: The customer service experience has been disappointing with limited support and inadequate documentation. It is frustrating to not be able to speak to a representative, especially for a platform that emphasizes social collaboration and networking.

I posted a job for an Indianapolis Manager in November and received an email stating I owe $[redacted] (Order [redacted]). The job posting was originally free, but now I am being charged and haven't seen any results. I am confused by the service and would like a refund for the entire order. The "candidates" I received were not suitable, and I did not expect to be charged for a posting that was supposed to be free. Please refund order [redacted] for $[redacted].55 billed to Visa [redacted]. The service layout is not user-friendly. Thank you.

Dear LinkedIn Team, I currently cannot access my LinkedIn account as it is linked to my old email address, [redacted], which I no longer use, and I have forgotten the password. I have attempted to switch it to my new email, [redacted], but without success. The system seems to think there is already an account associated with my new email, but this was just used for recovery purposes. Whenever I try to reset the password using [redacted], the system loops back to the password reset page without allowing me to make any changes. I would appreciate your assistance in resolving this issue. Best regards, Tom

For several months now, your company has been charging the premium payment to my PayPal account despite my account not being premium for quite some time. I previously reported this issue last month, yet I was charged $59.99 again because my emails went unanswered. Repetitively, I am charged each month for a service I never signed up for. Despite my account not being premium, your company continues to collect payments. This ongoing situation has become exhausting. I believe this is a flaw in the LinkedIn system as they persist in charging a non-premium account. I am hoping to receive a refund for all the charges or for someone from customer service to contact me promptly. I have initiated a stop payment through PayPal and will be deleting my account from your company if this matter is not resolved promptly.

I was required to create a LinkedIn account for work but wished to maintain privacy, so I used the name T Whelan instead of Tadhg Whelan. After typing the wrong password on my iPhone, I got locked out and couldn't reset it using my work email. I've submitted my driver's license for verification and can provide screenshots of my passport, driver's license, and education details on my profile if necessary. Just seeking to regain access to my account.

Hello Support Team, I need to report the misuse of our company's Corporate pages and Accounts under the names of Rahul Telematic and Software Technology Ltd., and RTSTL. These accounts were created using personal Gmail IDs and other personal details by previous employees who did not transfer the credentials before leaving the organization. As the Liaison Manager responsible for Digital Marketing and PR, I am seeking your urgent assistance to address this issue. I am prepared to provide all necessary details to set up a new corporate account. Thank you, Abhishek Saha | Business Development Manager

Hello LinkedIn Support, I had a free Premium Lite Recruiter account that expired on December 27, [redacted]. Due to being away on vacation, I was unable to cancel it until yesterday, December 28, [redacted]. I request that you cancel my subscription and refrain from charging me for the yearly subscription. I did not receive any email reminders about continuing my Recruiter Lite account, and my billing information shows I have been charged for a year. Unfortunately, I couldn't reach customer service or sales due to holiday closures. I plan to subscribe to Premium at a later time as I enjoy using LinkedIn Recruiter. I kindly ask for the cancellation of my subscription from December 27, [redacted] onwards. Thank you, Taj S. Toronto, Canada

I accidentally deleted my LinkedIn account on December 20th, about 9 days ago. I mistakenly thought it was a duplicated account. Despite multiple login attempts since then, I have been unable to access it. I urgently need my deactivated account back. The account name is Akinfolahan Akindele, primary email: [redacted], secondary email: [redacted] I would be grateful for any assistance in promptly restoring and reactivating my account. Thank you for your support.

In [redacted], I attempted to delete my LinkedIn profile online but faced technical difficulties on their website. Despite contacting LinkedIn staff via email, my profile remained on the site. I made another attempt on 2/9/[redacted], but my email, which served as my username, was no longer recognized. Assuming my account was deleted, I reached out to LinkedIn but received no response. To my surprise, in December [redacted], I discovered my profile still existed on LinkedIn despite my email being unrecognized since [redacted]. It seems they deleted my account without notifying me. I am now left with a profile but no active account on the platform. LinkedIn's lack of responsiveness in [redacted] and [redacted] was frustrating. I am seeking assistance to ensure my profile is successfully removed from their website. I appreciate your prompt attention to this matter. Thank you, Betsy L.

I attempted to delete my LinkedIn profile back in [redacted], but despite my efforts online and through emails with their staff, my profile remained active. Returning in [redacted] to try again, my email was unrecognized, leading me to believe they had finally removed my account although I received no confirmation. However, a recent check in December [redacted] revealed my profile is still visible on LinkedIn. It seems my account was deleted in [redacted] after my request, as my email is not recognized. Despite the lack of assistance in the past, I require LinkedIn to address this issue promptly and delete my profile as requested.

I recently signed up for a month trial of the LinkedIn advanced version using my Visa debit card details and provided all the required information. However, I haven't received any acknowledgment or response from LinkedIn. I am unable to contact other LinkedIn members who have the advanced version. I request confirmation that my subscription will be canceled to avoid any charges on Jan 17, [redacted]. I do not wish to go through this uncertainty and waste time again, so I will not sign up for another trial. Kindly confirm the cancellation of any subscription and ensure I will not be charged any fees in the future. Thank you, Steve L.