LinkedIn Customer Service Issues

Archive 163

The following are issues that customers reported to GetHuman about LinkedIn customer service, archive #163. It includes a selection of 20 issue(s) reported September 13, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Dear Support Team, I am reaching out regarding the restriction placed on my LinkedIn account under the email [redacted] My account is currently completely restricted, leaving me unable to access it. I kindly ask for your help in rectifying this matter so I can regain access to my account. I am prepared to provide any required information to verify my identity and secure my account. Please advise me on the necessary steps to resolve this matter promptly. I am grateful for your assistance and await your prompt response. Thank you for your prompt attention to this issue. Best regards, Apoorva N
Reported by GetHuman8617258 on Rabu, 13 September 2023 pukul 04.20
Hello, Suddenly, my account got disabled. I went through the identity verification process, and the response I received was, "We have determined that the activity on your account violated the Terms of Use". However, I have never posted any content on my account. I have zero activity on my account; I just use it to keep up with the news. I am at a loss for solutions. Can you assist me? Thank you in advance.
Reported by GetHuman8617483 on Rabu, 13 September 2023 pukul 08.53
Hello, I am reaching out about my account being charged an amount I did not agree to. I have not filled out any forms authorizing this transaction. I am requesting a full refund and for my account to be rectified. If this is not resolved within 24 hours, I will escalate the matter to the Ombudsman. I expect prompt action from LinkedIn and Standard Bank to resolve this issue. Thank you, Utticia N. ([redacted])
Reported by GetHuman-nzuzazan on Rabu, 13 September 2023 pukul 14.53
Regarding LinkedIn, I did not authorize the $39.99 charge. Kindly refund this charge promptly. To the concerned party, I am writing as L.F. Herbert, using my LinkedIn email [redacted] On 9/12/'23, I noticed a $39.99 debit from LinkedIn in my online banking transactions. My bank raised a fraud alert regarding this transaction. I want to make it clear that I did not approve this charge, and I do not wish to receive any more paid services from LinkedIn. I believe LinkedIn does not assist significantly in job searches due to the high competition for each position, rendering it as useful as buying lottery tickets. I request confirmation that LinkedIn will reverse the $39.99 charge to my United Bank account. Failure to respond within 24 hours or refusal to refund the full amount will lead me to dispute this charge with my bank and credit card company. Sincerely, L.F. Herbert
Reported by GetHuman-lf_herbe on Rabu, 13 September 2023 pukul 15.30
I need assistance transferring the administrator rights for our account on LinkedIn. A former employee set up the account, but since leaving, she retained the administrative privileges. Despite following the steps to gain control, I reached a point where I had to send a request to LinkedIn, yet I have not received a response. As the managing Partner, I aim to update the information on the page to reflect our current activities. It has been weeks since I requested the change, and I am struggling with this process. I would greatly appreciate any help offered.
Reported by GetHuman8618029 on Rabu, 13 September 2023 pukul 16.08
Hello, I canceled my account nearly a decade ago, but my information remains visible on Google and on your website. The account was associated with an email address that is now defunct, so I am unable to access it. When I search for my name, Korène Gourmanel, it appears as the top link, revealing my entire professional history. How can I resolve this issue?
Reported by GetHuman-gourkane on Khamis, 14 September 2023 pukul 13.55
I have been working to recover my LinkedIn account for several months without success. The problem arose after my previous mobile device, which was linked to my account for security via the Microsoft Authenticator App, was stolen. Without access to the app on my stolen mobile, I am unable to retrieve the security code needed to log in. Despite trying all provided backup codes, none have been effective. As a business student currently seeking job opportunities, LinkedIn is a crucial platform for me. Regrettably, a similar issue has impacted my Instagram account, leaving me locked out of both platforms. I appreciate any assistance you can offer in resolving this matter promptly. Thank you in advance for your help.
Reported by GetHuman-spikysha on Jumaat, 15 September 2023 pukul 08.58
I have encountered temporary holds on my account twice, and now it has been permanently restricted. I urgently need access for my connections related to women's empowerment and sharing my authorship updates. Unfortunately, I am unable to log in. The message received states my appeal has been denied due to violations of LinkedIn's User Agreement and Professional Community Policies. --- LinkedIn User: C.K. Reference # [redacted]28 To view your case details, visit our Help Center. Auto-Response (09/15/[redacted] 10:08 CST): Hello, C.K., Your account has been found to engage in activities that breach our User Agreement and Community Policies. Regrettably, your appeal has been rejected, and your account is now permanently restricted.
Reported by GetHuman-ckarwick on Jumaat, 15 September 2023 pukul 15.20
I discovered my account had been compromised a month ago, prompting me to change my password and enable two-step authentication. Recently, I found myself logged out on both my PC and phone, requiring authorization through the app on my phone that I can't access. I've reached out for help, only to be informed that I can't track my case progress due to being locked out. This has left me unable to access important job search emails, causing serious stress. As an IT security professional, losing control over my account due to unauthorized access is particularly distressing given the potential impact on my reputation.
Reported by GetHuman-goodxyz on Jumaat, 15 September 2023 pukul 20.27
Hello, I have been a LinkedIn user for several years. I strive to share posts that provide value and entertainment to others while adhering to community guidelines. Unfortunately, I encountered an issue with my accounts being blocked. My first account, with over 20,[redacted] connections, was blocked last year. Subsequently, my second account, which also had over 32,[redacted] followers and 16,[redacted] connections, faced the same fate. I then created a third account and a page, only to have them blocked within a few days. I am unsure whom to reach out to or where to report this ongoing problem.
Reported by GetHuman-aqtabass on Sabtu, 16 September 2023 pukul 06.44
Dear LinkedIn Team, I am in desperate need of your assistance. I mistakenly deactivated my personal page instead of my ex-company's page, which contained all my important contacts. When I tried to log in, I was directed to create a new account, which I promptly closed upon realizing my error. Please, urgently help me restore my original profile with all its contacts intact! You can verify my identity by asking about my recent posts and messages on the platform. I truly appreciate your help as this is my last resort. Best regards, Gunel Novruzova
Reported by GetHuman-gunelnov on Sabtu, 16 September 2023 pukul 10.00
I am reaching out about the restriction placed on my LinkedIn account under the email ID [redacted] My account is currently completely restricted, preventing me from accessing it. I kindly request your assistance in resolving this issue so I can regain access to my account. I am prepared to provide any necessary information to verify my identity and secure my account. Please advise me on the necessary steps to address this matter promptly. Thank you for your help, and I eagerly await your response. Best regards, Apoorva N
Reported by GetHuman8617258 on Sabtu, 16 September 2023 pukul 10.03
I had a Gmail account previously, which I closed. Now I have a new LinkedIn account with my phone number. When trying to add my previous email address, I keep receiving an error message saying, 'We were unable to handle your request. Please try again.' I have attempted various methods to add my Gmail but I continue to encounter the same issue. I have also tried resetting and changing my password to no avail. I reached out to the help portal on LinkedIn for assistance, but unfortunately, I have not received any help yet. I hope to resolve this issue promptly. Thank you.
Reported by GetHuman8623735 on Ahad, 17 September 2023 pukul 17.46
I accidentally deleted my LinkedIn account and I'm wondering if there is a way to recover it. This happened on 09/10/[redacted] while attempting to access my account on a different smartphone. I have tried various methods to retrieve it without success. Restoring my account is crucial for my career and professional connections. I appreciate any assistance in recovering it. Email: [redacted] Name: Yacine BAHRI Thank you.
Reported by GetHuman-medyacin on Isnin, 18 September 2023 pukul 10.18
Dear Sir or Madam, Last Friday, I received an email requesting me to update my payment details (with PayPal) within 48 hours. Regrettably, I was only able to do so today, and encountered issues. Nevertheless, I wish to keep my premium membership ongoing (without starting a new one). How can I proceed to maintain my membership without any interruption? Best regards, Boris Matuszczak
Reported by GetHuman8624582 on Isnin, 18 September 2023 pukul 12.23
On July 25 at 02:00 EDT, I received an email notifying me of a new email account being added to my LinkedIn from Europe, possibly Latvia. Shortly after, I received another email stating that two-factor authentication was added while I was asleep. These messages went unnoticed until I logged on at 10:00. Despite following LinkedIn's instructions to undo the changes, it was too late as everything had been altered. I am seeking the restoration of my original account with [redacted]+ connections registered to [redacted], as it appears to have vanished. In my attempt to recover my account, I unintentionally created a new one with the same email address. It is my suggestion that users should have a 24-hour window to reject significant changes to their account settings to prevent exploitation due to time zone disparities.
Reported by GetHuman8625329 on Isnin, 18 September 2023 pukul 22.54
I'm having trouble accessing my existing account because I changed jobs and no longer have access to the email address associated with it. The verification code is sent to my old email, which I can't access anymore, and I don't have my phone number listed for verification. I need to update my contact information to regain access to my account.
Reported by GetHuman8626093 on Selasa, 19 September 2023 pukul 14.26
Hello, I've encountered some issues with my LinkedIn accounts. The first account got temporarily restricted for an unknown policy violation. When I attempted to create a new account, I mistakenly used my real name again, resulting in that account being restricted as well. As LinkedIn is important to me, I would like to request the deletion of both accounts so I can start fresh with a new profile. Thank you for your assistance in this matter!
Reported by GetHuman-awnaqda on Rabu, 20 September 2023 pukul 20.16
I was recently banned from the platform because they mistook me for a bot. Despite completing the KYC process, my account remains permanently banned. It has been 10 months since this occurred, resulting in the loss of over [redacted] followers. This ban has significantly impacted my businesses, especially since I hosted a prominent NFT/Blockchain Linked In talk in the DACH region. I am hoping to regain access to my account or have the chance to create a new one. I have never used any bot-related activities and have always grown my network organically. Unfortunately, even my new accounts are immediately banned. As a non-tech savvy individual focusing on my company, being banned from this crucial platform is detrimental. Any assistance in resolving this issue would be greatly appreciated. Thank you for your help. Cheers, Alejandro.
Reported by GetHuman8629164 on Khamis, 21 September 2023 pukul 15.02
I need assistance with my LinkedIn account that has been restricted without cause. I have been trying to reach out via email since yesterday evening. I need to present my LinkedIn ID for a college application, but unfortunately, my account was inexplicably locked. The case number for my LinkedIn Account Recovery Appeal is [redacted]. I urgently need help in recovering my account as I must submit my identity for college purposes. Please unlock my account promptly so I can provide my LinkedIn profile to my college. You can reach me at [redacted]
Reported by GetHuman-gics on Jumaat, 22 September 2023 pukul 03.07

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