LinkedIn Customer Service Issues

Archive 158

The following are issues that customers reported to GetHuman about LinkedIn customer service, archive #158. It includes a selection of 20 issue(s) reported July 27, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
My account was recently hacked. The individual changed my profile photo, language settings, and occupation. Subsequently, my account was restricted, preventing me from accessing it. Despite my appeal, I continuously receive messages stating that I have violated Linkedin's policies. I am baffled as I am innocent and have fallen victim to hacking. I am frustrated that I am unable to regain access to my account while the hacker remains unpunished. I have taken steps to verify my identity by uploading my driver's license, but the issue persists.
Reported by GetHuman-ervisich on Thursday, July 27, 2023 6:10 PM
Hello, I subscribed to a premium membership on June 26 to try and see if it could help me find a job. Unfortunately, I did not receive the information early enough to cancel my subscription and I was charged. I am unemployed, and 33 euros is too expensive for me. I did not want to keep the subscription, especially since it did not benefit me. Is it possible to get a refund? Thank you in advance. Sincerely, M. Mariane
Reported by GetHuman8530678 on Friday, July 28, 2023 10:30 AM
I've had a LinkedIn account for a decade now, even though I don't use it often. I haven't logged in for about 8 months. Now, when I try to sign in, I'm asked for a verification code sent to my email. The problem is, the email comes in a foreign language, making me hesitant to trust it. I've attempted to contact customer support, but I need to be logged in to do so. I just want to access my account and would appreciate any assistance.
Reported by GetHuman8532943 on Saturday, July 29, 2023 3:02 PM
It seems I've been mistaken. There hasn't been any new prospect in my life. This could be due to the environment I live in, where there is a prevalence of poverty, unattractiveness, and substance abuse among the residents. It's clear that Richard wasn't the right fit from the start, and unfortunately, things didn't pan out between us. Richard has even reached out to inform me of his dissatisfaction. I need to focus on finding happiness elsewhere. Perhaps moving to a more affluent area could increase my chances of meeting someone new. I appreciate Richard's honesty and insight. Wishing myself all the best in this new chapter.
Reported by GetHuman8534308 on Sunday, July 30, 2023 11:35 AM
I don't believe the information I received about a new man in your life was accurate. It may be challenging to find someone new in a city with a negative reputation like yours. It seems Richard wasn't the right match for you, as he reached out expressing his dissatisfaction. It's unfortunate that things didn't work out as you hoped. Perhaps exploring opportunities in a more affluent city could lead to better results in your search for companionship. It might be best to convey your gratitude to Richard for his honesty and move forward with a positive outlook. Best wishes in your pursuit of happiness.
Reported by GetHuman8534324 on Sunday, July 30, 2023 11:54 AM
Hello everyone, I hope you are well. I am encountering issues with my LinkedIn profile. I have provided all the information requested, like my ID card and passport, but I received a message from LinkedIn support stating that my profile has been permanently blocked. Could you please assist me in understanding the steps to resolve this issue? I am unable to locate a phone number and am having trouble contacting customer service as it appears I no longer have access to the platform.
Reported by GetHuman8535560 on Monday, July 31, 2023 7:59 AM
Hello everyone, I'm reaching out regarding an issue with my LinkedIn account registered under the name Kevin Taylor. I'm currently unable to access my account and have faced challenges in contacting LinkedIn's support team. Also, I'm having difficulty canceling my premium subscription that is scheduled for renewal on August 9th. I am seeking advice on how to cancel the subscription and possibly get help from LinkedIn Support. I'm also considering deactivating my LinkedIn account altogether. Any assistance or guidance on how to address this matter would be greatly appreciated. Best regards, Kevin
Reported by GetHuman8535907 on Monday, July 31, 2023 1:12 PM
Dear Customer Service, I recently attempted to log into my account on your platform but encountered an issue that required a confirmation code sent to my email. The problem arose because I have two email addresses associated with the account: [redacted] and [redacted] (or possibly .com, which I cannot recall). Due to no longer working at Darewin, I have lost access to my former professional email and am therefore unable to receive the second verification code. I would appreciate your assistance in resolving this matter. Thank you for your help. Best regards, Victor Jeanneret
Reported by GetHuman8537744 on Tuesday, August 1, 2023 8:04 AM
Recently, I discovered that an additional email was added to my account without my knowledge. Upon receiving a confirmation email for this change, I found myself locked out of my account. After managing to recover it, I noticed that all my information was gone. Despite reaching out for assistance multiple times, I received no response, leading to my account being restricted. They requested my passport ID, which I provided, but got no reply afterwards. I am looking to downgrade from the premium subscription to avoid unnecessary charges, and to remove my Visa information. I created a new account with a different email, only to have it restricted after two days. I would like access to my original account restored, to unsubscribe from premium, and to have my Visa details deleted.
Reported by GetHuman-motazelm on Wednesday, August 2, 2023 7:27 PM
I am reaching out today as I am currently experiencing issues with my LinkedIn account. I have recently noticed that my account has been restricted without a clear understanding of the reason behind this action. I use LinkedIn regularly to expand my professional network, connect with individuals in my field of expertise, and explore new career opportunities. The restriction on my account is significantly impacting my ability to leverage this essential platform for my professional growth. I would greatly appreciate receiving a detailed explanation of the specific reasons that led to this account restriction. I am committed to adhering to LinkedIn's rules and standards, and I would like to understand how this situation has unfolded. If necessary, I am willing to provide any additional information or take corrective actions to lift this restriction. My goal is to restore my account and continue using LinkedIn responsibly in alignment with the platform's policies. Thank you in advance for your attention to my request, and I hope to receive a prompt response to resolve this situation as soon as possible. Best regards.
Reported by GetHuman-eyajeba on Thursday, August 3, 2023 12:31 PM
Hello, I recently had my LinkedIn profile compromised. The individual deleted my former email address, [redacted], making it impossible for me to regain access. Despite reporting the issue to LinkedIn, I have not received a response. I have attempted all recovery options, like resetting my password, but without my valid email, I am unable to regain control of my account. It's crucial that I recover my account promptly, as someone is now utilizing my identity online. This situation is particularly concerning on a professional platform like LinkedIn. Thank you for your assistance.
Reported by GetHuman8542577 on Thursday, August 3, 2023 2:12 PM
Dear LinkedIn Support Team, I am writing to address an issue with my LinkedIn account, currently under temporary restriction for 15 days. Despite submitting my ID as requested, the restriction persists. My LinkedIn account is vital for my professional networking, and the prolonged restriction has caused inconvenience and potential missed opportunities. I request prompt assistance in resolving this matter and am prepared to provide any necessary information for a swift resolution. Thank you for your attention to this issue. Sincerely, N.Shalini
Reported by GetHuman-nalluris on Thursday, August 3, 2023 6:52 PM
Hello, I am submitting a request due to the hacking of my LinkedIn account. Despite the security procedures and the two-step verification, I do not understand how my account was hacked. Here is my account information: First Name: Saddem Last Name: Hadj Khalil Email: [redacted] Phone: +[redacted]5 I am still logged into the mobile application, but I cannot reset my data because the identity thief has changed the email, password, and phone number. Here is the identity thief's information: Email: [redacted] Changed account name to: Aileen Ng (instead of Saddem Hadj Khalil) Suspicious login from this IP address: [redacted].[redacted].99.[redacted] IP address owner: Japan Nation-wide Network of SoftBank Corp. I believe I have provided the necessary information. I ask you to technically recover my account by changing the email and phone number again in order to reset my password. You can see that the data in my profile matches my own person and I wish to recover my account so I do not lose all the network connections I have established. Thank you and I await your response. Best regards
Reported by GetHuman-hadjkhal on Thursday, August 3, 2023 8:45 PM
Hello Team, I am Ritu J. and I have been using LinkedIn for the past 5 years. Recently, my phone was formatted, and when I tried to reinstall the app, I encountered login issues as my account was restricted. Despite uploading the necessary government documents, the problem persists. Please assist me in reactivating my account promptly. Thank you.
Reported by GetHuman-ritujagy on Saturday, August 5, 2023 12:11 PM
I have been unable to access my LinkedIn account for the past two days. Despite multiple attempts and providing proof of identity, I received a message stating that my account has been restricted. I would appreciate clarification on the reason for this restriction and request assistance in regaining access to my account. Even when creating a new account, I encounter the same issue, receiving the restricted account message within 2 days. I am eager to resolve this matter promptly. Thank you for your help. Name: Vanshita Sachdev Email: [redacted]
Reported by GetHuman-vanshii on Sunday, August 6, 2023 9:13 AM
Dear LinkedIn Support Team, I am writing to address the restriction placed on my LinkedIn account. My name is Amina Bermad, and the email associated with my account is [redacted] I have been using LinkedIn for a few days. Recently, my account was restricted, and I am unable to access it. Living between Canada and Algeria and working in a hybrid mode, LinkedIn has been crucial for establishing professional connections in both countries. The restriction has had a destabilizing impact on my career and professional activities. I have followed the requested procedures by providing a copy of my passport to confirm my identity, but I have not received a response or confirmation from the support team yet. I am confident that everything is in order and am willing to provide any additional information or documentation to verify my identity. If necessary, I can connect the support team with my employer, Radoine Arsenault, who can attest to the authenticity of my LinkedIn account and its importance for my professional development. LinkedIn plays a critical role in my professional life, and I am passionate about my work. Regaining access to my account is of great importance to me. I kindly ask you to review my claim and assist in resolving this issue promptly. I am available for any further information you might require. Thank you sincerely for your attention and assistance. Best regards, Amina Bermad
Reported by GetHuman-bermadam on Sunday, August 6, 2023 3:10 PM
My account has been restricted, and I'm not sure why. After posting a request for help, my account was restricted. Many others have had similar issues with their posts. I need assistance to restore my page fully. I understand this may not be reversible, but I hope the site can be back to normal and not restrict me again in the future. Thank you for your help, but I kindly ask for a quicker response to reconnect with friends.
Reported by GetHuman-mzake on Monday, August 7, 2023 12:57 AM
My LinkedIn account got suspended and they are asking me to restore it by verifying my passport. I don't have a passport but I do have an identity card. I tried to open a new account but it got banned for some reason. I can't verify my identity without a passport. I hope someone can help me regain access to my account with over five thousand followers. Please reach out to me through the provided email addresses.
Reported by GetHuman8549491 on Monday, August 7, 2023 9:00 AM
My LinkedIn account has been restricted for over 6 days now, affecting my business opportunities. I rely on it to send out 15 connection invitations daily. I have submitted my ID as requested, but no one has contacted me yet. It's frustrating as I also pay for the Sales Navigator service which I currently cannot access.
Reported by GetHuman8549508 on Monday, August 7, 2023 9:16 AM
My LinkedIn account got blocked, and now I can't access it. There has been fake activity from my account, and my contacts have received strange files. I requested help from LinkedIn on July 26, but I haven't heard anything back. How can I regain access to my account? What should I do next to resolve this issue?
Reported by GetHuman8549823 on Monday, August 7, 2023 1:00 PM

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