LinkedIn Customer Service Issues

Subject: Need Help Accessing My LinkedIn Account I recently received an email notifying me that two-step verification was activated on my LinkedIn account, using a US phone number. I am located in Kosovo, Europe, so this was not me. Consequently, I am unable to access my LinkedIn account and need assistance resolving this issue. The unauthorized individual has changed the verification phone number to one ending in [redacted] from the United States, locking me out of my account. I have already attempted to verify my identity by sending a copy of my passport with my name. I would like guidance on how to proceed and regain access to my account. Thank you for your help.

Subject: Urgent Account Security Concern To the LinkedIn Support Team, I am writing to report that my primary LinkedIn account has been compromised. I recently detected suspicious activity on my account, confirming that it has been hacked. The hacker has even changed the associated phone number, preventing me from resetting my password through the usual method. I want to clarify that I have not shared my login details with anyone and bear no responsibility for this breach. I have attempted to recover my account through the platform's available options, but to no avail. I am reaching out for your urgent assistance in resolving this issue. I kindly request your help in recovering my account and restoring the original login credentials. Here are the account details: Name: N.N. Profile Link: [redacted] Email: [redacted] Current Phone Number: ending in 49 Previous Phone Number: +[redacted]05 I urge you to implement necessary security measures to prevent future unauthorized access and safeguard my account. Should you need further information for verification purposes, I am willing to provide additional proof of identity promptly. I have confidence in your professionalism and ability to address this matter swiftly. Please feel free to contact me for any necessary follow-up. Thank you for your immediate attention. Sincerely,

I have 2 LinkedIn accounts, one linked to my company email and the other to my personal email. I recently left the company and need access to my account linked to the company email for job updates. Is it possible to change the email associated with that account to my personal email? Alternatively, can the accounts be merged? I attempted to merge them, but the option is not available in the account linked to my personal email. Your assistance with this matter would be greatly appreciated. Thank you.

Hello, My LINKEDIN account was hacked on Friday, 14/07, and I no longer have access to it. When I try to find it through my old notifications, it says: "This profile is not available." My email addresses were [redacted] and [redacted] An unfamiliar email address has been added to my account, which I found in my emails; the address is: [redacted] Could you please let me know if it is possible to recover my data and profile? Also, I would like to know if any fraudulent messages have been sent on my behalf since July 14. Thank you in advance. Xavier M.

Hello, I am experiencing a problem with our company account linked to the email address [redacted] registered under the name Amarvi Agency. Unfortunately, one of our team members mistakenly set up the account using the company name instead of utilizing one of our individual accounts. The account has been restricted, and I am keen on resolving this matter promptly to prevent any future complications on LinkedIn. My objective is to close the current account expeditiously in order to establish a professional page using my personal account. Kindly provide guidance on the required steps at your earliest convenience. Thank you.

I have encountered issues accessing my account since switching to premium in the app two days ago. Initially, I used my Google Account, but now I am prompted to verify my identity as my account has been temporarily restricted. However, attempting to verify through the provided options has been unsuccessful. When trying to receive an email to my business email, no email is sent, and even after attempting to upload pictures of my ID card, I still receive the same restriction message upon login. I am seeking a prompt resolution to this matter and would appreciate an extension of my premium test account due to the current inability to utilize it. For communication, please reach out to me via email or at +49 [redacted]. Thank you in advance, Dr. Jana Rühl

Hello, I'm currently experiencing issues logging into my LinkedIn account. Despite entering my ID and password correctly, I am stuck in a verification loop. Even after providing the necessary verification, the system seems to be not accepting it. I have encountered a continuous capture verification prompt, followed by a facial recognition verification request. I believe there may be a technical glitch preventing me from accessing my account. I'd appreciate any assistance you can provide in resolving this matter. Please refer to the email address associated with my account: [redacted] Thank you.

My account has been compromised. Despite following all the security recommendations on the website, the hacks continue. Attempts to close both my work and personal accounts have been unsuccessful. Contacting LinkedIn via email has yielded no assistance or response, leaving me extremely frustrated. Someone has changed my profile picture to that of a Chinese lady and altered my language settings to Chinese or Japanese. Urgent assistance is needed to address this issue promptly. My affected accounts are [redacted] and [redacted] I kindly request for these accounts to be closed to prevent further unauthorized access. Thank you, LeAnne White

Dear Team, I hope you are well. I am contacting you today for help with a security incident on my LinkedIn account. I recently discovered that my account has been hacked. Someone added a phone number, barring me from regaining access. Despite trying the usual account recovery steps, I have had no luck. I am worried as my account contains important professional details and connections. I trust in LinkedIn's value as a professional platform and am hopeful your team can assist in fixing this issue. I kindly request a thorough investigation and steps to recover my account. I can provide any necessary information to verify my identity as the rightful owner. I understand online security's significance and am willing to enhance safeguards. I seek your expertise in resolving this matter. Thank you for your attention and support. I await your response for further assistance. Regards,

Hello, I recently noticed a charge of nearly MAD9000 ($[redacted]) for the renewal of my annual premium subscription. This charge caught me off guard, and unfortunately, I'm unable to cover it as the funds were meant for my rent. I was not informed in advance via email by LinkedIn about this pending charge for the annual subscription renewal. Therefore, I kindly request a full refund at your earliest convenience since I am unable to sustain this unexpected charge. I have not utilized any features of this subscription in the past, so I would appreciate a prompt refund as my rent payment is due today. Thank you.

Hello, My LinkedIn account got restricted on 8 July due to a password reset problem. I promptly sent a copy of my passport for identity verification. It has been over 2 weeks now, and despite numerous emails, my account remains restricted. LinkedIn has not given me any indication of when this issue will be resolved, causing uncertainty for my job search as I heavily rely on the platform.

Subject: Trouble with Account Access and Identity Verification Hello, I need help with accessing my LinkedIn account, which has been restricted. I submitted my passport for identity verification a week ago, but I still can't log in or have received any updates on this matter. Account Details: Username: MAMA SOGOBA Email: [redacted] I value the security measures but would appreciate swift assistance in resolving this so I can resume using LinkedIn services. Kindly review the status of my verification and help lift the account restrictions promptly. I am willing to offer any additional information needed. Your attention to this matter is greatly appreciated. I eagerly await your response. Best regards, MAMA SOGOBA

Hello, I need help accessing my LinkedIn account as I no longer have access to my email for verification and am not receiving codes via my phone number. This is urgent. Please assist me promptly. Thank you. Best regards, Younes OUFRID LinkedIn Account: [redacted]

Last week, my LinkedIn account was hacked, and despite reaching out to LinkedIn several times, I have not received any response. Someone has taken control of my account, and I am now unable to access it. I have reported this incident to the police and can provide proof. My account was registered under the name Katharina (Nina) Lamprecht while working for TRIWO at Egelsbach Airfield GmbH. Currently, a Chinese woman named Lanzhou Wu has control of my account and all [redacted] of my contacts. Please reach out to me at [redacted] or [redacted] [redacted] [redacted] 72 86.

I wanted to update you on my situation with LinkedIn. I have been a user on the platform since around [redacted]. Initially, I used the email [redacted], and then in [redacted], I switched it to [redacted] I have been an active LinkedIn user for years, even taking advantage of their premier service at times. However, about a month ago, my account was hacked by someone named Nicole, as indicated by the profile picture. LinkedIn froze my account in response to the suspicious activity. Despite my efforts, I am unable to regain access to my account or recover either email address, with [redacted] being the primary one. I have submitted my ID multiple times but have been unsuccessful in proving the ownership of my account and hacked email address. I am at a loss on how to proceed, whether to recover my existing account or create a new one from scratch, especially as I do not possess another email address. The process has been frustrating, considering I have over [redacted] connections, numerous recommendations, and valuable information on my account. I am willing to provide any necessary documentation to verify my identity to get back on LinkedIn.

I recently graduated high school and attempted to reach out to several former classmates. It seems like I may have reached out to too many people in a short period of time. When I tried to log in again, I was asked to verify my identity due to a temporary ban. I provided a picture of my passport as requested. Unfortunately, I received an email informing me that my appeal was denied and my account is now permanently banned. I am hopeful that there might be a way for me to regain access to my account.

About three days ago, I enabled two-factor authentication on my LinkedIn account to enhance security. However, I mistakenly entered the OTP incorrectly the first time I received it on my phone, which resulted in my account being restricted. Despite multiple attempts to log in and entering the OTP correctly, the issue persists even after uploading my ID for verification. As a recent graduate seeking job opportunities, not being able to access my LinkedIn account is hindering my job search. I have applied to numerous companies through LinkedIn but cannot view the status of my applications. The prolonged issue is causing me stress as I am currently unemployed and unable to apply for jobs. I am willing to provide additional evidence to prove ownership of the account for verification purposes.

I am in urgent need of help to locate my missing "real" LinkedIn account. Today, when trying to log in, I was prompted to provide all my information as if I were a new user. This new account is completely empty, devoid of all my history, profile information, and messages. Despite changing my password and reinstalling the app, I cannot access my original account with all its valuable content. Even a search on Google does not show my account anymore. I am puzzled as to why this has happened as I have not engaged in any suspicious activity. Attached is a photo that should be on my regular account for reference. I rely on this account for years of connections and information. Please assist me in restoring my original account as it is irreplaceable. Thank you for your help. - B. Marceau

My account has been restricted, and I am requesting the ban to be lifted promptly. I have provided LinkedIn with my identification. The possible reason for the restriction could be a date of birth inconsistency. My true birth date is March 19, [redacted], and I am 16 years old. This account was created by my legal guardian before I was 16 and became active when I reached the appropriate age. I believe this misunderstanding shouldn't lead to a ban. I have clearly stated my high school status, which will soon be updated as I enter junior year. I did create another account, but it was purely for setting up a company page for my non-profit organization, Conversatia. I later realized I could do this through my existing account and have done so. As a non-profit operator, I urgently need access to contact my team, making the restoration of my account crucial.

I am dealing with a frustrating situation where LinkedIn claims that my email and phone number are being used by another user, causing my account to be restricted. Despite my attempts to recover it using alternate email, phone number, and password, I have had no success. I submitted the required identity proofs, but have not received any follow-up from LinkedIn. This issue is preventing me from accessing my profile and reaching out for potential job opportunities. I am at a loss for what to do next. Your assistance would be greatly appreciated.