LinkedIn Customer Service Issues

Hi NMESOMA, In order to ensure your continued positive experience on LinkedIn, we regularly monitor our site and the internet to safeguard your account information. Recently, we identified a potential risk to your LinkedIn account from an external source, prompting us to temporarily lock your account for security reasons. To regain access, you will need to reset your password. Simply follow these steps: 1. Visit the LinkedIn website. 2. Click on the "Forgot your password" link next to the password field, and enter your email address. 3. Look out for an email from LinkedIn containing a link to reset your password. 4. After resetting your password, a confirmation email will be sent to the verified email addresses associated with your account. Thank you for your cooperation in maintaining the security of your account, The LinkedIn Team Hello team, I require assistance with recovering my account. I have received the aforementioned message, but I am currently unable to unlock my account using the provided steps for resetting my password. Your help is greatly appreciated.

My name is Stuart F. and I have maintained a LinkedIn profile for many years. Recently, my account was compromised by hackers who altered my contact information to a Nashville, TN location, despite my actual residence being in Boca Raton, FL. Despite numerous attempts, I have been unable to verify my identity through the submission of my Florida driver's license as the email address on the account no longer belongs to me as a result of the hack. I am seeking assistance in regaining access to my profile. I am willing to provide any necessary personal information or identification to resolve this issue promptly. Please contact me at [redacted] should you require additional details. Thank you for your anticipated help in resolving this urgent matter.

Hello, LinkedIn, Around 24 hours ago, I posted on LinkedIn titled "THE LINGERING ANGER THAT COULD HAVE BEEN CATASTROPHIC." Later, I noticed that my post was edited, removing a specific comment including a dialogue excerpt between characters named John, Maria, and Aggie. I am concerned about why this edit occurred as the content was not offensive or against UK laws. I have 4 copies of the edited post in my Notifications Folder, and I would like the original version to be restored. Additionally, I would like to know the reliability of the data regarding the [redacted] viewers of the post. Thank you, Felix L.

I am disappointed with LinkedIn because I was charged $65 a month for a premium subscription that I did not remember signing up for. Although I have canceled the subscription now, LinkedIn refuses to refund my money. I believe I am entitled to a full refund as I have never used the premium features. I find this situation unacceptable, and I hope to hear back from you soon.

For the last week, I've been experiencing difficulties accessing my LinkedIn account on my computer. The webpage fails to load, although I can use the platform on my phone. Unfortunately, this limits my ability to utilize all the features fully. After upgrading my account as a graduating student on a tight budget, the inability to access it makes me feel like I've wasted my money. It appears that many users are facing similar problems. I hope this issue gets resolved soon or receive a refund for the upgrade.

I am disappointed with the service I received from your company. I was approached to try a free trial which I canceled after less than a day. However, I discovered a charge on my new debit card without my consent, resulting in a negative balance in my account. I am upset by the lack of communication and support provided by your company, as there are no phone numbers available to address my concerns. I will be cancelling the services immediately, as I value face-to-face interactions over online platforms. This experience has left me frustrated and I will consider reporting it to the Better Business Bureau.

Complaint: I am deeply dissatisfied with the service provided to free LinkedIn subscribers. I signed up for a 1-month free trial, but LinkedIn deducted payment for 5 months directly from my bank account without my approval. In our busy lives, we may not always monitor SMS or emails regularly, but that should not give companies the right to withdraw money from our accounts without seeking permission. If I intended to pay for a subscription, I would willingly do so upfront. During the free trial sign-up, LinkedIn requested debit/credit card information, and now they are exploiting this by charging without consent. I stumbled upon these unauthorized charges today while checking my SMS and demand a refund of Rs. [redacted]. I am deeply dissatisfied with this deceptive practice and plan to lodge a complaint with the consumer forum. I can be contacted at [redacted] or [redacted]. Sincerely, Manisha

I have two accounts on LinkedIn and I would like to keep my first profile but either merge or delete the second one. Since both profiles are associated with the same email address, I am unable to access the second profile. Deleting the first one is not an option as it took a lot of time to set up. Can anyone advise on how to proceed? Thank you for your help as the suggested solutions do not address this specific scenario. - Laurie P.

My work email ([redacted]) is no longer active, so I'm unable to access my LinkedIn account to update it with my new email addresses. I uploaded my license for verification, but the email addresses I provided were rejected as already in use. I attempted to merge and delete my [redacted] account but want to link all my contacts to my current emails: [redacted] [redacted] I may have mistakenly created a LinkedIn account as [redacted] in error, and I need this cleared up as it likely belongs to someone else. I also updated my name from Laurie Peck to Laurie Peck Kaplan recently.

The other day, I changed my password on LinkedIn and then received this email: "You have recently added a new email address to your LinkedIn account. To verify the address, click on this link." Since then, another profile with my name but NO CONNECTIONS has been created and is linked to my email ([redacted]), so I can't access my original profile. I have over 18K contacts and a recruiter account. I would need to recover my original profile as soon as possible since I work in recruitment and cannot function without this essential tool in my daily work. Additionally, the recruiter account is not in use. I am awaiting your assistance. Thank you, Maria PS

I need assistance with an urgent issue. I received an unsolicited email from Paul Wagner on 10-20-20. I did not open the attached pictures and am unable to find him on LinkedIn without checking each profile with the same name. He did not appear in the "who has viewed your profile" section either. I will not reply to his email, but I need advice on what steps to take next. Should I edit my information to prevent further emails? I prefer phone communication at [redacted] in the PST timezone. Your timely help is greatly appreciated. Thank you, Belinda Oberle.

I have been using my main LinkedIn profile under the name Rolf Zurkirchen as a Senior Civil Consultant. Lately, I noticed two additional profiles were created without my authorization. I managed to delete one of them labeled as Rolf Zurkirchen, Unternehmensinhaber bei RZ Management AG, Meisterschwanden. However, I am struggling to remove the second profile, Rolf Zurkirchen, Global Head of Civil Project Management at Alstom Power. When I attempt to log in using this profile, it automatically diverts me to my main account. Can someone assist me in deleting this incorrect profile? Any help would be greatly appreciated. My current active email is [redacted] and the old inactive one is [redacted]

Dear Sir, I want to address the recent restriction on my LinkedIn account regarding photo uploads. I have not engaged in any offensive behavior towards my contacts. A particular individual falsely reported my messages, while using inappropriate language towards me. Despite my objection, my account has been restricted without a fair hearing. With over [redacted] connections and positive responses to my posts, it is unfair that one person’s actions have resulted in such consequences. I request a review of this matter, the lifting of restrictions, and appropriate action against the individual who falsely reported me. Your attention to this issue is appreciated. Sushil K. Advocate

Dear Sir, I am writing to address a recent issue I have encountered on LinkedIn. Despite the fact that I did not send any offensive messages, a particular individual reported my chat, resulting in all my photo uploads being restricted without a chance for me to explain my side. This action goes against natural justice and the rule of law. I have been a member of LinkedIn for 8 years with over [redacted] connections and have received positive feedback on my posts. I believe this is a case of defamation and a violation of my right to post and upload photos. I kindly request that you investigate this matter, lift the restrictions on my account, and take appropriate action against the individual who reported me unjustly. I hope for a fair resolution to this situation. Warm regards, Sushil Kumar (Advocate)

I have been attempting to reach Linkedin Customer Care through live chat for almost an hour with no success. The 3-minute wait time does not connect me to an agent. I had a free premium membership last month, which I canceled on October 24 due to underuse. Today, $2.8k was deducted from my account unexpectedly. I am concerned as I had already canceled the subscription. This appears to be fraudulent, and I urgently need the team to refund the amount. Unfortunately, the refund policy portal is not functional, preventing me from submitting a review request. Since I do not frequently use the premium features or the account itself, I kindly request your prompt assistance in investigating this issue.

I had trouble logging in as I forgot my password. After resetting it, the system didn't recognize me. I suspect I accidentally created a new account with a different email. I added my phone number, but it seems to be linked to my old account already, which is causing issues with two-step verification. I need to reset the password for my original account to clear up the confusion. Please delete the second account that was created in error. I am looking to update my LinkedIn profile, which is outdated, to attract job opportunities in my new skill focus. The email addresses I used for login are [redacted] and [redacted]

Hello, I signed up for a free LinkedIn Premium trial, but did not receive any email notification before it expired. I mainly used the premium account to check my profile views and have never used any other premium features. I have never purchased a premium subscription before and cannot afford it. I did not receive any email about the expiration, and I was suddenly charged INR [redacted] without warning. This amount is significant for me, and I request a refund as soon as possible. I have already canceled my subscription and kindly ask to stop any future free trial offers on my account. Thank you for your understanding and prompt action on this matter. Best regards, Initials

I did a Google search and found 6 results for "linkedin Clayton Botkin." One of the accounts is outdated and not in use. The active account is under [redacted] and shows me as the President and CEO at Montana Analytics, Greater Minneapolis-St. Paul Area. The issue arises when clients see the old account as well, causing confusion. I need assistance deleting the unused account so clients can easily find the correct one with over [redacted] connections. Please guide me on how to verify my identity and remove the outdated profile. Thank you. Clayton Botkin at [redacted] or [redacted].

I accessed video courses on LinkedIn Learning through CSU Global for my coursework. Unaware of having a premium account, I discovered I was being charged $29.99 monthly since early July, coinciding with when I started my first course. Recently, realizing this charge caused financial strain, leading to two declined payments and associated fees. I managed to cancel the membership and after my account review request was approved, only received a $29.99 refund. I am requesting the refund of the remaining four $29.99 charges back to my checking account. I did not actively seek out LinkedIn Learning; it was through a school link, and I did not knowingly agree to any payments.

I encountered an issue when trying to log into my LinkedIn account. After being directed to a page indicating my account had been restricted due to potential violations of their Terms of Service, I proceeded to follow the steps outlined for appeal. I promptly submitted a photo ID as requested, reaching out via email and Twitter for support. As a premium subscriber, the lack of explanation or communication beyond a vague timeline of 24-72 hours for resolution is concerning. I have not knowingly breached any policies, and the disruptive impact on my business is significant. I am seeking a swifter and more transparent resolution to this matter.