Instagram Customer Service Issues

I am having trouble logging in to my account. Whenever I attempt to sign in, I receive an error message stating "sorry, there is a problem with your request." When I try to access Instagram via Safari, I am informed that my account has been disabled for violating terms of service. My account was disabled around June 21st, approximately 4 weeks ago. Despite reviewing the community guidelines and finding no violations, I am unable to regain access. Even after numerous attempts on different devices, including my brother's account search showing "user not found," I have not been successful in recovering my account. I have submitted nearly 50 requests for assistance without success. My account is linked to the email [redacted], phone number [redacted], and username lilbihscuit. I understand if I do not receive a response, but please consider this my plea for help.

I have encountered an issue where I receive a message stating, "Sorry, there is a problem with your request" every time I attempt to log in. My account was disabled around June 21st, approximately 4 weeks ago. Despite adhering to the community guidelines, I continue to face this problem. I have tried various solutions, including logging in from a computer and using Safari, all to no avail. Upon checking from my brother's Instagram account, it appears that my username is "user not found." I have submitted nearly 50 requests to recover my account, but none have been successful. The email associated with the account is [redacted], my phone number is [redacted], and my username is lilbihscuit. I understand that a response may be unlikely, but I am reaching out with the hope of resolving this matter.

There have been user IDs associated with the name tag "Jessica Allen" that scammed me out of $[redacted]. They promised to return my money with interest on the same day, but it was a deception to take more money. I have reported it to Cash App and my bank, but I fear it may not get resolved. This scam needs attention to prevent others from falling victim. I am struggling to navigate Instagram's customer service channels, so please help spread awareness about this issue. I realize my mistake in trusting this offer to improve my situation. Any assistance is appreciated. Thank you. - Anthony, IG user: anthony_a_antonelli

I am submitting a complaint about a photo Madonna posted on Instagram. The photo showed her holding a watermelon in front of her black adopted foster children. I found this to be disgusting and racist. I believe Madonna should be removed from Instagram for continuously posting such offensive content using her black foster kids as an excuse. It is unacceptable and promotes problems. I urge Instagram to take action on this hate crime and enforce their rules by removing Madonna from the platform. Thank you for your attention to this matter.

Hello, Hello Sir/Madame, I am Rajpal Gahlot from India, and my account ID is Rajpal_gahlot. I am facing an issue with my account. A friend borrowed my phone to see my Instagram pictures, and afterwards, I found out that something wrong was done to my account during that time. Since July 15, [redacted], I have been unable to access my account as it shows that it has been banned. I am unaware of the reason behind this action, but I believe it was due to a mistake. I kindly request your assistance in investigating this matter and restoring access to my account promptly. Thank you.

My Instagram account was disabled due to a video that was mistakenly shared. I did not realize the content of the video as it was received via WhatsApp, and I accidentally sent it instead of another video to a friend. I understand that mistakes were made, but I believe this was not intentional. It would have been helpful to have received a warning. I value your terms and conditions but losing innocent users inadvertently can be detrimental. Please consider giving me another chance. I respectfully request that my account be reinstated under the handle "@Gunjanparashar255." I can be reached at [redacted] I anxiously await your response.

I recently got an email alerting me about someone accessing my account from Darwin, though I'm actually located in Brisbane, QLD. When I tried logging in, I encountered a network error, leading to my account being disabled. Despite numerous attempts to fill out the form to resolve this, I couldn't submit it successfully due to constant "invalid parameter" errors. I reached out to customer support but received a bounce back email stating the address is unattended. After forwarding the email to another Instagram email (security), I still haven't received any response or help. It's frustrating that such a big platform doesn't seem to have functioning customer support for cases like these where accounts are compromised.

I used to have the email gracie_lee101 linked to my account, but it got disabled because I left that school. Now, I can't access my Instagram because the email linked to it is disabled. When Instagram sends the 6-digit code to my old email, I can't retrieve it or any emails from that account. I need help as I can't input the correct code to access my Instagram. I know my password; I just need to change the login email from the old one to [redacted] If you could change it for me, that would be fantastic. Thank you! (My old email was [redacted] in case you need it.) - G.A.

My previous email used for my account, gracie*lee***, was disabled by the school administration as I am no longer attending. Consequently, I cannot access my Instagram account because the associated email is also disabled. Without access to the old email, I am unable to input the verification code sent by Instagram to it. I remember my password and details, but I need to switch my login email from the old one to *****@***.com. Kindly assist me in changing the email so I can regain access. Thank you for your help. (Old email: *****@***.com) - Grace Ackerman

Hello, my name is Kanika Rana. Recently, my Instagram account was disabled for unknowingly sharing videos that violated Instagram's policies. This was a one-time mistake, and I sincerely apologize for it. I am reaching out to kindly request access to my Instagram account again. My account is genuine and important to me, as it is linked to my Facebook, Gmail, and phone number. You can find me on Instagram as kanikaa.rana, my email is [redacted], and my Facebook ID is Kanika Rana. I have received an email from Instagram requesting a photo for verification purposes, and I'm ready to comply with any necessary steps to regain access. I assure you that I have learned from this experience and will not repeat this mistake. Thank you for your understanding.

I have been trying to resolve an issue with my Instagram accounts. My old account, "nazri.bakhtiar," has been inactive since [redacted], and I reported it for removal since I no longer have access to it. However, Instagram disabled the wrong account. Instead of removing the old inactive account, they disabled my current account, "nazribakhtiar," due to impersonation concerns. I have tried the account recovery steps with no success, and I urgently need access to my current account as it contains important information. I am looking to get in direct contact with Instagram via email or phone to resolve this issue promptly. I believe I have not violated any terms or policies. Your assistance in rectifying this error would be greatly appreciated.

Hello, my name is Samrath, and I would like to delete my Instagram account under the username "samrath sandhu" with [redacted] followers and following 64 accounts. I feel the need to deactivate my account due to security concerns as many individuals are aware of my password. Some have misused my account by making inappropriate comments and sending fake messages. Unfortunately, my phone is currently out of order, making it impossible for me to change my password. I am now using a new account under the username "urz samrath sandhu," but I urge you to promptly deactivate my previous account "samrath sandhu." Your immediate attention to this matter would be greatly appreciated. Thank you for considering my request. This message is being sent from my relative's phone belonging to Gurpinder Kharoud.

I have not received any updates after Instagram mistakenly deleted my current account instead of my old inactive one. I am unable to access my previous email or phone number to delete the inactive account. Despite following the steps in the help center, I keep receiving a message that my account has been disabled for pretending to be someone else. I have submitted the required form with my government ID multiple times, tried all password reset options, and received no official feedback apart from automated responses. Contact attempts through phone and email have been unsuccessful. When I try to recover my old username, it now shows as not registered. It is frustrating that Instagram has not taken corrective action after their error. The app is great, but the customer service response is poor.

My Instagram ID is @shreyanshbalar14. Last night, someone sent me a video on WhatsApp and asked me to urgently send it on Instagram. I then sent this video to Piyushbalar, after which my account got logged out. Now, I am unable to access my Instagram account. I kindly request you, sir, to please reopen my account. I promise to abide by all the rules and regulations. I am asking for one last chance as I will not repeat this mistake of sending such videos again. I cherish using Instagram and I am requesting you to unblock my account. Please reopen my Instagram ID @shreyanshbalar14. I have learned from my mistake and I assure you that I will not breach any of Instagram's rules in the future. Kindly restore my account, @shreyanshbalar14. Your immediate action will be highly appreciated.

I recently joined Instagram a week ago but have faced restrictions on following and commenting after interacting with only a few users. I encountered issues like being blocked from following or posting more than once. Every action I attempt is met with a block message, prompting me to report the problem. Although I managed to submit a report once, I cannot find the option anymore. My interactions were with a business, and I did not breach any guidelines. If this continues, I am considering deleting my account due to the lack of service quality.

Hello Instagram, I am writing to address the disabling of my Instagram account due to a mistake. Someone else sent inappropriate content from my account, leading to this situation. I sincerely apologize for this error as it was not intentional. I am unsure how it occurred, but I am deeply saddened by my account being disabled. I seek your assistance in reactivating and recovering my account. I have been active on Instagram for the past 3 to 4 years under the username _im_bhavesh, where I am connected with friends, family, and colleagues. Losing this account would be devastating. I assure you that this will not happen again. I value and respect all users on the platform. Your help in resolving this issue would be greatly appreciated. My business activities are also linked to this account. I hope you understand my situation and consider my plea to reinstate my account. I am truly sorry for the mistake and I commit to abiding by Instagram's rules diligently. Thank you for your understanding.

I have an Instagram account for my artwork where I always use relevant hashtags. My last post in March had regular engagement. Recently, when I posted a new artwork, I noticed my hashtags weren't showing up. Even after changing them and reposting, they still didn't appear. I tested this by using the same hashtags on another account, and they showed up, indicating my art page may be shadow banned. This concerns me because it seems something from March caused this ban, almost 5 months ago. Can you assist me in reaching out to Instagram to resolve this issue?

I need urgent help! This morning, I received a message from a friend asking me to post a video on Instagram. I didn't know the content of the video. Shortly after, my account was disabled, and I am unsure why this happened. After much searching, I attempted to reactivate my account but faced difficulties due to not having access to my old email address. While my phone number remains the same, the email associated with my account has been changed. I kindly request the prompt reactivation of my account. I have not intentionally violated any rules or guidelines. Losing my Instagram account, which holds six years of data, would be incredibly distressing. My account details are as follows: Name: Vishal R. Username: chicku_._ Phone Number: [redacted] Country: India

I attempted to access my Instagram app to check my direct messages when I was unexpectedly signed out and informed that my account was disabled due to a violation of community guidelines; however, I have never breached any guidelines. I am facing issues updating my email as the current one on file is outdated, and Instagram support has not been helpful with the change I submitted. Additionally, I am experiencing difficulties logging back into my "finsta" account after signing out to troubleshoot the issue. Although I can log in via Safari, the app consistently displays an error message when I try to sign in, leaving me frustrated and perplexed. I am eager to regain access to my accounts and have Instagram contact the provided email to guide me through the account verification process involving a selfie and a unique code. I also seek clarification on the specific content that led to the account disablement, as I strive to maintain a clean and respectful page.

I am having trouble accessing my Instagram account. When I attempt to reset my password, it prompts me to send the reset code to an email and phone number I no longer have access to. My current email is [redacted] and my updated phone number is +44 [redacted], which should be linked to my Instagram profile. Despite following the reset process, I keep getting redirected to the page that requests the verification code be sent to the outdated contact information. I have already submitted the requested verification with a handwritten code and attached my UK passport for additional confirmation. I kindly request your assistance in bypassing this issue and updating my email and phone number to regain full access to my Instagram account. Please address this matter promptly. Thank you, Nazz A.