Instagram Customer Service Issues

Hello, I am seeking help with reactivating my account, which currently stands at 250k followers. I believe it has been mistakenly deactivated despite adhering to all guidelines. I have attempted to reach out to a live person regarding the issue but have only received automated responses. Although I received an email acknowledging the error in deactivation and offering future login support, the email does not allow replies, leaving me unable to seek further assistance. Any help provided would be greatly appreciated. Additionally, I have written an article detailing the challenges I am facing, which you may find helpful in understanding my situation. Thank you.

Dear Instagram Team, I am experiencing login issues with my Instagram account. Originally from Bangladesh, I am currently located in Qatar. The problem arises from the two-factor authentication I set up using my Bangladeshi phone number. Unfortunately, I can no longer access my account as I have lost the said phone number. Given the significance of this account, I am seeking your assistance in disabling the two-factor authentication to regain access. For additional information, please feel free to visit my Facebook account at www.fb.com/Sisir42. Details of my Instagram account are as follows: - Name: Abdullah Al Noman - Bangladeshi Number: +[redacted][redacted] - Nationality: Bangladesh - Last Used Device: Xiaomi Redmi Note 5 Pro Thank you for your help.

Lately, somebody accessed my Instagram account and removed some posts from my archived section. These posts hold significant emotional importance to me, and it is disheartening that I am unable to retrieve them after someone else deleted them. Even though I have already updated my password, I am eager to have my posts restored. Currently, the platform claims the issue is resolved, but in reality, I still miss the posts that were taken from me. My username on Instagram is nathan_j_gonzalez, and I am at a loss about what steps to take next since Instagram's support is unhelpful.

I am reaching out on behalf of the largest nonprofit east of the Anacostia River in the nation's capital. A former employee from our marketing department set up our social media accounts using their personal email address. Unfortunately, we are now unable to contact this individual to access the accounts. This has resulted in a significant loss in our marketing efforts. Despite our attempts to create new accounts, we are facing obstacles with naming and trademark issues, as well as losing the traffic already familiar with our original accounts. We are more than willing to provide any necessary documentation to verify our organization's legitimacy. If there are any costs associated with resolving this matter, we are prepared to cover them. Your assistance in this regard would be greatly appreciated.

Hello, I am reaching out because my Instagram account, "samcabank," was hacked yesterday. I fell for a phishing email claiming to be from Instagram asking for verification badge details, and I unwittingly disclosed my password and email address. This account holds sentimental value as I have managed to build a following of 18.7K over 5 years. I have heard that recovery is possible with the help of Instagram through email verification. I am willing to provide any necessary information to aid in the recovery process. Thank you sincerely, Samuel

My account has been disabled for allegedly violating the terms, which is not the case at all. Despite reaching out twice a day via the "learn more" option, I have not received any response, not even an automated one. Many of my followers have also tried to help by contacting Instagram on my behalf to no avail. I have attempted to contact Facebook regarding this issue to no avail. The last time I could access my account was on April **th before *:** PM EST. My account handle is @stitchy.princess.lulu. I have received an email following my initial report, but the problem persists. I urge Instagram to reinstate my account, as it was unjustly disabled.

Hello, I am writing to express my deep frustration regarding the recent issue with my business Instagram account, @vertigovolumes. This morning, over [redacted] photos were inexplicably deleted from my account. I have taken several steps to address this problem, including enabling two-factor authentication, changing my password, and logging in and out, but unfortunately, nothing has resolved the issue. I have invested nearly five years into building this account, which serves as my primary source of income. The sudden deletion of [redacted]+ posts has severely impacted my ability to engage with my followers and sustain my livelihood. I sincerely hope that this situation is merely a technical glitch and that my photos can be restored promptly to @vertigovolumes. None of the removed posts contained explicit content or infringed on any copyrights; they simply vanished overnight, leaving me with only [redacted] posts. I kindly request your assistance in addressing and rectifying this matter. Your prompt attention and support in resolving this issue would be greatly appreciated. Thank you for your understanding. Sincerely, Nick Ayala Founder, Vertigo Volumes

Hello, I'm writing because I'm upset about what happened to my Business Instagram Account @vertigovolumes. This morning, over [redacted] photos were deleted from my account. I tried to fix it by enabling two-factor authentication, changing passwords, and logging in and out, but nothing worked. I've had this account for nearly 5 years, and managing it is my full-time job to support my livelihood. With the deletion of over [redacted] posts by Instagram, I am no longer able to connect with my followers effectively. I hope this is just a system glitch, and my photos can be restored to @vertigovolumes. None of my posts contained explicit content or infringed on any copyrights. I woke up to find them all missing, leaving me with only [redacted] posts. I would appreciate it if you could respond and help me understand this situation. Thank you.

I recently got a notification on my Shopify website informing me that Instagram has labeled my site ineligible for product tagging. It logged me out, and now I can't access my business account. I'm confused about why I was denied this feature. I've been using Shopify for more than a year and just started gaining followers. This situation is really disappointing for me. -Karleen Dumaine Sophisticated Lighting

Hello, My name is Ali Mardini, and I'm a dentist with a clinic in Istanbul. I recently discovered that my Instagram business account, drmardini.istanbul, was deactivated. I have been trying to recover it by submitting my ID and passport, but I have not received any response to my emails from Instagram. Our clinic's work from the past three years was all published on this account, making its recovery crucial. The account is linked to our Facebook page, Mardini Dental. I kindly ask for assistance in restoring our account as soon as possible. To support my request, I will provide photos of me in the clinic and one holding my ID. I apologize for appearing sad in the second photo. Thank you for your help.

I recently received an email about a copyright issue with my Instagram account, threatening its deletion within 24 hours. The email prompted me to enter my Instagram username and password, as well as my email credentials, which struck me as suspicious. Subsequently, I received notifications about unauthorized access attempts from Istanbul on my iCloud and Instagram accounts. Another email urged me to repeat the process to avoid account suspension. I am unsure if the email is legitimately from Instagram or a hacking attempt. To safeguard my accounts, I have already changed my iCloud and Instagram passwords.

Hello, I'm having trouble receiving notifications on my Instagram account, Okaycan_._. I usually receive notifications when someone likes my posts, but recently, I've only been seeing generic notifications without my username. Additionally, I'm not receiving any direct message notifications. I tried logging in on another device to test notifications and even reinstalled the app, restarted my phone, logged out and in again, updated the software, and confirmed my notification settings. I even changed my password, but the issue persists. Could someone please assist me in resolving this? Thank you!

I have been inactive on my account @defaultskinslivesmatter for about a month due to a lack of post ideas. When I tried to log in last Monday, I discovered I was logged out and my password was no longer working. Even after attempting to recover my account email, I was unable to regain access. Instagram support initially responded to my inquiries but has since gone silent for two days. I am now considering starting over as the person who claims to have access to my account mentioned purchasing it for $[redacted]. It's a troubling situation that I hope to resolve soon.

My Instagram account was hacked on Monday, April 15th. Despite my efforts, I have been unable to recover it. The hackers changed the email, phone number, and username to "fredaismene." In response, I created a new Instagram account the same day using my original email to keep an eye on the hacked one. However, on April 17th, I decided to delete the new account to avoid confusion. I am still actively trying to regain access to my original account, "fredaismene," which I've had for years. When contacting Instagram, they seem to be confused and refer to the deleted account instead. My legitimate account has the username "fredaismene" and is associated with my email, [redacted] Please assist me in recovering it. You can verify it's mine by checking the bio with my name, Julia Munnelly, and all my pictures. Your help would be greatly appreciated.

A user named warden.is.vivix has shared screen grabs of our private messages without my consent. I'm known as Rev.Peacekeeper on the platform. The issue arose from me giving him feedback about his performance in a game we played together. This led to a heated argument, and he decided to expose our conversation to his followers. This has resulted in unwelcome attention and harassment towards me. I politely asked him to delete the post, but he refused. I'm seeking assistance from Instagram to have the post exposing our private messages removed promptly.

Hello IG, I am encountering an issue with my account. I need assistance in regaining access to it. Initially, I signed up with my phone number, then temporarily deactivated my profile without deletion. Unfortunately, I lost my phone and acquired a new one with a new number. Now, I am unable to retrieve a verification code via text to reset my password due to the phone number change. As a result, I am locked out of my Instagram account @0l0l0l0l0l0l0llllllll with [redacted] followers and [redacted] following. Your help in resolving this matter would be greatly appreciated.

I can't access my business account, @raftrentals, on my phone. I tried to reset the password but didn't get an email. Now it seems like my account has vanished. Searching for it pulls up nothing. When I try to make a new account with the same username, @raftrentals, it says it's unavailable. I really need help getting back into my business account, @raftrentals.

Hello, I experienced an issue with Instagram on Friday, April 19th when my image was mistakenly removed from my page due to a glitch. Although the image was restored on Sunday, April 21st, I recently noticed that my new posts are not visible to anyone outside of my followers. Even my hashtags and location tags are not working. My page's reach has significantly dropped, from over 15k views daily to just 2k. It seems like my account is being blocked, possibly as a consequence of Instagram's error. Several others I know are facing the same issue. I believe this is Instagram's mistaken action, not a problem with my content. Please assist me in resolving this matter and unblocking my account. Thank you

Hello, I encountered an issue with Instagram on Friday, April 19th when my image was mistakenly removed from my page @filipajackson due to a glitch. It was returned on Sunday, April 21st, for which I am grateful. However, today, April 22nd, after reposting, my image is not visible to anyone other than my followers. It is not appearing under any hashtags, including #travelwithpwa, or locations. My reach has dramatically decreased from over 15k views daily to 2k since Friday, showing that my content is being blocked. This seems to be affecting others who also had their images removed. I believe this is Instagram's error and not related to my content. I seek assistance in resolving this issue and having my page unblocked. Thank you.

I posted a 30-second trailer of my video on Instagram (@kailalovemusic) this morning and decided to invest $10 to promote it. Typically, my videos get around [redacted] views organically within the first 24 hours, but this time the growth was slower than usual. I observed that it didn't even reach [redacted] views with the promotion. The numbers just don't add up, especially considering I've been promoting the video release for a month, and this is the first peek I've shared. I was feeling uneasy about my account today. When I tried to access the app again, I was prompted to enter my phone number and supposed to receive a six-digit code, which never came. It seems my account has been randomly deleted. This isn't the first time this has happened to me; something similar occurred with my last music video release. It feels unfair. I regularly invest in promotions on Instagram, and there is no valid reason for my account to be arbitrarily deleted like this.