Instagram Customer Service Issues

Hello! I need your assistance. I am a micro-influencer with 18k followers and have managed to earn some money through Instagram as a college student. I am reaching out because my account @yina.t was deactivated for a break, but when I tried to log back in, it said the user was not found. Despite submitting various forms to recover my account, including sending a picture with the code and username, I have not received any response in over 2 weeks. I would greatly appreciate it if you could help me regain access to my @yina.t account. Thank you for your support! :) - Yina Torres

I registered an account for my new business with the display name "Bento Snacks" and username "bentosnacks." Unfortunately, the account was immediately suspended, and after requesting to unblock it, I was asked to send a photo of myself with a verification code. I quickly replied to the email with the required image. However, I received another email stating that my reply was not received. Despite following up multiple times with the photo attached, I have not received any response for nearly three weeks now. Can you assist me in unlocking my account? The email linked to the account is [redacted]

Hi there, Could you please investigate the issue with our Instagram account? Followers are trying to like our pictures, but they are not registering. Hello! I've liked all the photos from Theiss Plating and Locks&Pulls, but it seems like Instagram is removing my likes or something is not working. I keep seeing the same images on my feed, and I'm unsure what's going on. Just wanted to let you know that I did like all of them at some point. Hi Dana, I am quite puzzled and slightly surprised! Despite all the blogging efforts, we have only gained 40 new followers. I shared each picture from our website on various vendor sites, including a shoe designer's blog! This should have reached tens of thousands, almost a million people! Additionally, I promoted it on my Facebook page with [redacted] followers. The only response we received was from Sietto! On my personal Instagram, I usually gain 15-20 new followers daily. I've also been adding new followers to the Locks and Pulls page to increase visibility. Feeling confused and frustrated! Regards, Stephen 😢😪

My Instagram account has been compromised by someone who has changed both the email address and username associated with it. I received notification emails from Instagram about unauthorized access but when I tried to check, I found myself locked out. Strangely, the emails from Instagram have disappeared from my inbox, including spam and delete folders. It appears that my email may have been hacked as well, affecting more of my accounts. The original email linked to my Instagram, [redacted] with username morganloler, has been replaced by an email like l****h@m***.ru and the username changed to moranamavis. The account still contains all my photos, followers, and followings. For safety reasons, I've provided a different email for further communication.

I have an email account, [redacted], connected to my Instagram account, OriginalInstaAccount. Recently, I made a new Gmail account, [redacted], but it was only on my phone's Gmail app and not linked to anything personal. When I try to create a new Instagram account, NewInstaAccount, with this email, I'm told it's already in use. Interestingly, I could log into OriginalInstaAccount using [redacted], even though it wasn't linked to it. After removing [redacted] from the app, I can't do that anymore. When I try to recover the password for the new email on Instagram, it says no user found. It seems my new email is trapped in Instagram's system. Any suggestions would be welcomed.

Last Sunday, I was reviewing my old Instagram account, @90schildatheart, aiming to delete it to prep for future job applications. However, after temporarily disabling it, my current account, @theofficialarifong, also got disabled due to being logged out. Unfortunately, I forgot the password for @theofficialarifong. Instagram replied on April 11 at 2 am, confirming my issue and providing a link to reset the password. I've reached out to Instagram four times, even sending a photo with a code, my name, and username as proof of ownership. I've followed up on my login issues and am eagerly waiting for Instagram to confirm receipt of my emails and reactivate my account.

I have disabled access to your posted content on Instagram as it was reported for copyright infringement. The video in question was uploaded on April 12, [redacted], at 12:36 AM PDT. If you disagree with this action, you can reach out to the complaining party directly using the information provided below. Report # [redacted][redacted] Rights Owner: Indian Premier League Email: [redacted] Copyrighted Work: A video I created. If you can come to an agreement with the complainant to restore the content, please have them contact us with their approval and mention the report number. It's essential to review your Instagram posts to ensure no other infringing content is present, as we may take action against repeat offenders.

My Instagram has been glitching recently. Whenever someone likes one of my posts, I receive a notification about the like. However, when I click on the notification, it redirects me to the comments section of the post instead of showing me the actual photo. To view the picture and the likes, I have to go to my profile directly. Restarting my phone, reinstalling the app, and even temporarily uninstalling my account have not fixed the issue. I've also logged in on another device, with the same problem occurring. Interestingly, this problem doesn't happen on my other Instagram account. How can I resolve this?

Hi Instagram, I need help with my account issue. Last year, I disabled my account narutoatvmaster and didn't log in for 5 months. Now when I try to access my account, I get a message saying "We Detected An Unusual Login Attempt" and it asks me to seek help to log in. The instructions provided by Instagram are confusing, and I can't follow them to recover my account. I really want to regain access to my old Instagram account. Your assistance would be greatly appreciated. Thank you.

Dear Support Team, My Instagram account has been hacked, and the hacker has changed the username to "jakobaantigone." All my pictures are now under their username, and my account is inaccessible. The original username was "jbissler." They have also changed the email associated with the account. I'm really upset about this situation and I need help to recover my account. You won't be able to find it under "jlbissler" anymore because they have taken control of it completely. I would appreciate your assistance in resolving this issue promptly. Please advise me on how I can regain access to my account and restore my pictures. I can be reached at [redacted]. Thank you for your help. Best regards, Julie B.

In February, my Instagram account was hacked by a user named "cumcell", who I suspect is not an individual but rather an organization. I reside in Florida, but received emails about logins from New York around the time the hacking started. The hacker transformed my account into a platform for promoting racism, sexism, and suicide. Prior to the incident, I posted photos of myself and my boyfriend as well as other content. My actual name is Alyssa, not Amelia, which my account was changed to during the hacking. I am a Twitch streamer and have been trying to regain access to my Instagram account since February. On February 17-18, when I finally managed to log in again, my account was permanently disabled for reasons unknown to me. It is important to me to maintain a positive online presence and I hope you can investigate this further. My previous usernames on the account were: 01.26.17.forever, alyandjoshforever, and sk8rgrlfrnd. I created the account in [redacted] on an iPhone 5s.

Hello Instagram Support, Today, I received a strange pop-up message on my screen that said “your request has been resolved” even though I did not make any requests. I had reported a catfishing account and blocked it, which may have caused confusion as they had a similar profile picture. The fake account belongs to Alyaduffy with zero posts, while I have 82 posts on my account since [redacted]. When I tried to log into my Instagram, I received a message stating that my account was disabled for violating terms. I value my Instagram account and am unsure of any violations as I have not posted anything since March. I kindly request the reactivation of my account or an explanation of the violation. My Instagram is important to me, and I believe it is for many others too. I assure you I am a genuine user and not a fake account. You can reach me at [redacted] or on Facebook - Aliya Anthony. Your assistance in recovering my account is greatly appreciated. Best, Ali

Dear Team, I hope you are doing well. I wanted to bring to your attention that I have been unable to like or comment on any posts on my Instagram account for the past two days. Every time I attempt to like or comment, an error message appears stating that Instagram has blocked these functions on my account. I kindly request your assistance in resolving this issue promptly. Despite following the guidelines in the help center over 25-30 times, the problem persists. I have attached a screenshot for your reference. Thank you for your help. Warm Regards, Sanjib Ghosh

I am having trouble accessing my account under the username "jahsehthan." After getting a new phone and losing my data from the past year, I tried to log back in but couldn't remember the correct password or the email associated with the account. I have reached out to Instagram via email and completed all the necessary steps, but I have yet to receive a response. My name is Jathan G., and I reside in the United States. I am hoping to regain access to my account. Despite my previous attempts to contact Instagram, I have not heard back in over a month. I would greatly appreciate your assistance in resolving this issue and helping me recover my account.

Hello, my name is Gayathri, and my Instagram account with the ID gaya3_rethin was functioning well until it unexpectedly got restricted. I received a message mentioning a violation of Instagram rules, but I am uncertain about the specific guideline infringed. I promptly submitted an appeal, providing the requested code and a picture of myself, yet I have not received any further assistance. Regrettably, I am still unable to access my Instagram account, and this situation is causing me significant distress.

Hello, I am writing to address my daughter’s Instagram account, fiji_slayed_may, which has been disabled without explanation. This issue has occurred for the second time, causing distress to my daughter. She faces bullying both at school and in the community, resulting in false reports against her account. There is no inappropriate content on her page; she uses it for networking and promoting her involvement in the music/model industry. Reconnecting with people worldwide is a source of joy for her, and losing this platform affects her deeply. I kindly request the account to be reinstated and the disabling removed. It is essential for her well-being and mental health. If possible, I would appreciate speaking with someone directly to discuss this matter further. Thank you for your attention and assistance. Sincerely, Melanie Johnson

Subject: Andrew Libertelli's Hacked Instagram Account Good day, I previously reported my son's hacked Instagram account, "andrewlibby16," through the platform's reporting feature. Unfortunately, no action has been taken. The account has been compromised, with the hacker changing the owner's name to "berthaeudora," falsely indicating login from Brazil. The associated email and phone number have also been altered, disconnecting it from his Facebook and changing the phone number. I urge you to revert the account details to the original email "[redacted]" and phone number [redacted] for Andrew to recover his account. Kindly reach out through his original email or call the provided phone numbers for assistance. Your current recovery emails are being sent to the hacker. Your prompt attention is required to resolve this matter, or further escalation will be pursued. Regards, R.L. [redacted]

I am encountering issues with three email addresses that are causing problems with setting up Instagram accounts. The first email, [redacted], is said to be used for Instagram and Facebook, but isn't linked, and I can't remember the password. When trying to reset it, I receive a message stating "no user found." The second email, [redacted], shows as not linked to an account, but Instagram claims it's already taken when I attempt to create a new account. Lastly, [redacted], is experiencing issues as the username justbardfolk is allegedly taken, even though it isn't when checked online. It also states that another account is using this email, despite being recently created. I have compiled edited screenshots with explanations instead of sending individual images. I have followed the suggestions from the FAQ but keep going in circles without a resolution. This is pivotal because I just launched my Patreon for my artwork, and having an Instagram account is essential for promoting visual art. I am hoping for assistance in resolving these email account complications. Thank you.

Hello, I hope you are well. I want to report an issue with my Instagram account. Despite having created my account a few days ago, I have been unable to like any posts for several days. I have reported this problem multiple times. Today, when I checked the "Posts You've Liked" section, I noticed many posts that I apparently liked, even though I could not have liked them since the feature doesn't work for me. These posts are from accounts I do not recognize. I am requesting these issues to be resolved promptly (to be able to like posts and remove all the falsely liked ones). If not addressed, I will consider leaving Instagram permanently and taking legal action for privacy violations and misuse of my account. I look forward to your response. Thank you.

Hello, I hope you're doing well. I wanted to share a problem I'm experiencing with my Instagram account, [redacted]. Despite having recently opened it, I've been unable to like any posts for several days. I have reported this issue multiple times. What's concerning is that when I checked the "Posts you've liked" section, I found many posts that I supposedly liked, even though I couldn't do so. These posts were from completely unfamiliar accounts to me. I would appreciate it if you could resolve these issues promptly - enabling me to like posts and removing the falsely liked ones. Otherwise, I might have to consider leaving Instagram permanently and taking legal action due to privacy violations and the misuse of my account. I look forward to hearing from you. Thank you.