Instagram Customer Service Issues

I recently launched my small business on Instagram to reach a wider audience. As I prepared to share the concept on Facebook, my account on Instagram got disabled without any clear explanation. I ensured to only follow acquaintances and adhere to the Community Guidelines. I'm baffled by this action and believe it's an error by Instagram. I've established international partnerships through this account and creating a new one would be embarrassing and inconvenient. I've tried to recover my account following the instructions by submitting my photo and verification codes to the Instagram Team. Unfortunately, I haven't received any responses despite my efforts to communicate in Filipino. This has put my business at risk, especially as I'm cut off from vital connections and unable to retrieve cherished memories and emotionally significant photos. The situation is distressing, and I'm eager to regain access to my Instagram account (@itsibeatsispider) before the 30-day recovery period concludes. Any assistance would be greatly appreciated.

Hello, my name is Anastasija Babic, and my account name is e.v.held. I installed an app called "Unfollowers and Followers Track" where I entered my password and account name. After logging into the app, my Instagram profile got suspended. I've been trying to confirm my identity, but the phone number connected to the Instagram account is not mine. I tried to confirm via Facebook, but there was an error. Lastly, I attempted to confirm through an email address, which also failed. I know my password and username, and the account is linked to my Facebook profile. The email I'm providing is different from [redacted] as that one is not functioning. Could you please assist me in unsuspending my Instagram profile? Thank you very much. Best regards, Anastasija.

Hello, my husband, L.P., has had his account disabled. I've included his email here. He's unable to contact you. He was experiencing issues with the WiFi and accidentally posted multiple times, resulting in his account being disabled. I am sincerely requesting your assistance to help us. Our account holds precious memories, such as baby pictures and videos of our kids. Could you please reinstate the account? I dread the idea of everything being lost. Your help is greatly appreciated.

Hello, I have an issue with my account, @delisabettt. I recently bought a new phone and couldn't access my own account because I forgot the password and security code that were saved on my old phone, which I no longer have. Instagram is unable to reset the password for my account. Now, there is a login limit in place. I am willing to provide a photo of my face with a code to verify my identity. I value my account greatly. Please help me resolve this issue, even if it means just resetting the password and security code since I don't have access to them anymore.

Dear Kriti07i_akriti, I am facing an issue with my locked Instagram account for the past two days. Unfortunately, the phone number associated with my account, [redacted], is no longer in use, and I can't receive the OTP. I have attempted all other methods multiple times, but it keeps prompting for the OTP on my old number. I have also tried to update my number by reaching out to Instagram via email without any response. I still have access to my Facebook account and email ID. I am eager to regain access to my Instagram account, and I would appreciate any assistance you can provide to resolve this matter promptly. Thank you.

My Instagram account "liserbeth" was hacked and linked to the email [redacted] The hacker changed all login details and took over my account, now renamed "qitserbetlk07." Despite reporting the issue and sending a video selfie for verification, I cannot regain access. I created a new account to report the impersonation but efforts to recover my stolen photos and videos have failed. I am distressed and it's now past 3am in New York. Desperate to reclaim my account, I seek guidance on proving my identity and securing my Instagram property. Any assistance would be greatly appreciated.

I am having trouble logging into my Instagram account with my credentials. I keep receiving an error message saying "Help us confirm you own this account." I have attempted the selfie video process after submitting the request but keep getting an email saying "Your information couldn't be confirmed." I have tried multiple times but with no success. Can someone please assist me in recovering my account promptly? Thank you.

Hello Instagram team, I am reaching out because my Instagram account has been blocked. I realize the block may have occurred because I used someone else's Instagram ID. My account means a lot to me, so I kindly ask for your assistance in resolving this matter and unblocking my account. Thank you, Anubhav G. Username: anubhavgoswami_07 Email: [redacted] Contact Number: [redacted]

On Sunday, I tried to conceal my birth year on Facebook but mistakenly set it to [redacted], which led to my account being locked as I appeared to be 0 years old. After submitting my New York State driver's license to Facebook, I regained access to my account. Despite my Facebook and Instagram accounts being connected, I am still unable to access my Instagram account. When attempting to log in, I receive an error message indicating that my account was suspended due to my linked Facebook account not complying with community standards. When trying to log in normally, I receive a "user not found" message. I would appreciate any assistance with this matter.

I recently deleted my account and now I am trying to reactivate it. I successfully changed the password, but I am unable to enter the 8-digit authentication code as it keeps saying it's incorrect. Unfortunately, I no longer have access to the Afghanistan phone number linked to the account. Despite previously logging in through Facebook, I am faced with the same issue. Any assistance would be greatly appreciated.

Today, my Instagram account got temporarily locked, and I'm unsure why. I attempted to fill out the deactivated account form on Instagram's help center, but despite stating my username isn't locked, it still shows as locked on every device I attempt to use. I have also tried to receive the 6-digit code via email and phone number but have not received any yet. This issue occurred about 7 hours ago, and I'm still experiencing the problem. I've been using this account for a significant amount of time, and it's my primary means of staying in touch with faraway friends and family, so creating a new account is not ideal. Any assistance would be greatly appreciated. Thank you.

My Instagram account got temporarily disabled due to a phishing incident. I mistakenly shared my account username and password with a fraudulent website. Sadly, I no longer have access to the email or phone number I used to register. I hope you can assist me, and I am willing to provide my ID if needed. New phone number: 0[redacted] New email: [redacted] Thank you for your help.

Hello! I wanted to report that my Instagram account, KingsGlitters, was stolen around 20:40 on August 5, [redacted], Beijing time. The security information has been changed, making it impossible for me to recover it through phone or email. The thief even used my company avatar to message my Instagram friends, attempting to deceive them into giving their account information. To limit the damage, I seek assistance in reclaiming my account. The original phone number associated with it is +[redacted][redacted], and the email address is [redacted] The scammer altered the email to [redacted] I would appreciate any help in verifying and retrieving my account. Thank you!

Hello, I am experiencing issues with receiving the 6-digit confirmation code from Instagram to verify my account. Despite being able to log into my account and receive codes through WhatsApp and email, I am unable to receive the text message with the confirmation code from Instagram. This has prevented me from completing the verification process on my account that I have been using since [redacted]. I kindly request assistance in resolving this matter promptly. Thank you for your help. Best regards, Username: afa__ashraf Email: [redacted] Phone: +91 [redacted]

I am unable to access my account on Instagram. When I try to reset my password, I am stuck in a loop that asks me to confirm ownership without providing a solution. Despite trying different devices, the issue persists. I have not violated any rules, but I cannot log in. I have attempted to follow all available instructions, including secure account processes, but continue facing the same roadblock. I am reaching out for assistance with regaining access to my account. Your help is greatly appreciated.

Hola, buenas noches. Cada vez que ingreso el código de confirmación, se me solicita otro código de 8 dígitos que nunca he recibido, ni por mensaje de texto ni por correo electrónico. Me parece injusto que, tras recibir una alerta de intento de acceso a mi cuenta, confirme que no soy yo, sin embargo, no pueda acceder con mi nombre de usuario y contraseña correctos, mostrando un error y amenazando con inhabilitar mi cuenta si no resuelvo esto en un día. En mi cuenta, guardo la mayoría de mis recuerdos y no puedo permitirme perderla. Solo deseo recuperar el acceso a mi cuenta y recibir ayuda. Quiero aclarar que nunca configuré el paso adicional de códigos de 8 dígitos para acceder a mi cuenta, y es frustrante no recibirlos por correo ni mensaje de texto. Gracias.

I have inadvertently had my Instagram account blocked. The username is _idk.__.f3r, which is linked to my Facebook account under the name Yuliana Fernanda. The associated email is [redacted] I have changed my phone number, and my current number is +[redacted]4. I have been attempting to contact Instagram to resolve this issue for several days. The block occurred because I used an application to track followers and the app compromised my account, resulting in a phishing warning from Instagram. I understand my mistake and assure you it will not happen again. I rely on this account, which I have used for years, and kindly request it to be unblocked as soon as possible.

Hello, I recently received a message from Instagram asking for a six-digit code sent to my email. However, I have not received any emails from Instagram. I have checked my spam folder and all other folders, but still no luck. My email was inactive for a while due to a password recovery issue, and now that it's active again, I fear that the emails from Instagram might not come through. Currently, I am unable to access my account. Thank you for your help.

Hola, buenas tardes. Quisiera solicitar ayuda respecto a que mis cuentas de Instagram han sido hackeadas. Recibí un mensaje de texto de alguien que me prometió [redacted] euros si modificaba ciertos ajustes de mi cuenta. Desafortunadamente, al seguir las instrucciones, ahora me encuentro sin acceso a mis cuentas. También agregué su correo electrónico a mi perfil y ahora no puedo iniciar sesión. He intentado todas las opciones, como la verificación de dos pasos y mensajes de texto, pero no he tenido éxito. Mi teléfono es [redacted]21. Gracias y un saludo.

My Instagram account has been hacked, and I mistakenly set up 2-factor authentication without saving the backup codes needed to regain access. I haven't used an authenticator app, leaving me unable to log in. Although my account remains unchanged, I can't access it. Despite changing my password multiple times and having access to my secondary account, I am still locked out of my main account. I've followed Instagram's procedures, submitted 5 video selfies, and have been repeatedly denied access, even though it's clearly me in the photos. I have screenshots of the messages sent from my hacked account and attempts to deceive my friends. Any assistance in recovering my account would be greatly appreciated. Thank you.