Instagram Customer Service Issues

I am seeking assistance because I fell victim to a $[redacted] scam in my Instagram direct messages. The same individual proceeded to hack my Instagram account, altering all associated emails, two-factor authentication, and security settings. I am desperate for help in reclaiming access. I am willing to provide video evidence, identification, and any necessary details to verify my identity. I implore you to look into this matter. The person responsible sent deceptive messages, leading to the theft of money through PayPal. My name is Rafiat Banwo, aged 25, residing in NY. I received an email change notification while I was asleep, hindering my ability to prevent the alteration. Your support in recovering my account is crucial. The Instagram handle of the hacker is @hacker_MWST01, and my account is @Molas_Milieu. I am prepared to comply with any requests to verify my identity. Please, assist me in reclaiming rightful ownership of my account.

My Instagram account @vicky_calderon3 has been hacked and is now being used by a scammer. They are pretending to be me and asking for help from my followers by tricking them into sending codes and links. This has led to other innocent people also being hacked and used to promote Bitcoin scams promising huge returns. The contact information associated with the hacked account includes the phone number +1 ([redacted])-[redacted] and email addresses [redacted] and [redacted] Many followers have already reported this fraudulent activity, and I urge the platform to conduct a thorough security check as soon as possible to prevent further harm. Please take action promptly to stop this scam from spreading.

I recently experienced an attempted scam on my Instagram account. I was unexpectedly logged out and when I tried to log back in, it stated no users were signed in with my email. Subsequently, I received an email notifying me that my email had been changed to @[redacted] (which is not my email). Despite multiple efforts to regain access, including sending voicemails and emails, no response was received, leaving me feeling helpless. Prior to creating a new account, I found this forum and am hopeful it may provide assistance.

I'm reaching out to you with a special request. My name is Sarrah, a 27-year-old French Instagram enthusiast. I've been in love with Instagram since [redacted], using the app to share moments with friends and family. In [redacted], I mistakenly deleted all my photos during a complex period, wrongly attributing it to Instagram. Now, I realize how much joy the app brought me. Unfortunately, I've lost those memories and am hoping to retrieve them. I cherish my previous feed and the effort put into capturing beautiful moments. I'm seeking your assistance in recovering these deleted photos to rekindle these cherished memories. Your help in this matter would mean the world to me.

Hello Instagram Team, I'm Al Moore, also known as Alejandro Moore on my account mooreralejandro51. I'm having trouble logging into my Instagram account using the new password 17am@71. I'm not sure what's causing the issue, and I'd appreciate it if you could send me a security link to [redacted] to help me reset my password and regain access to mooreralejandro51. It seems like my username and password have been changed without my knowledge. I hope to hear back from you soon. Thank you for your assistance. Best, Al (mooreralejandro51) Charlotte, NC, 11:14am

My son, Tommy Emerson, has an Instagram account under the user name tommy.emerson30. His email is [redacted] I, Thomas Emerson, his father, am reaching out for assistance. Unfortunately, Tommy has forgotten his password as he typically uses automatic login. His account has been hacked, and the hacker is requesting money from his contacts. Tommy wishes to close the account but is unable to do so because the hacker may have changed the email linked to the account. Despite clicking on the "forgot password" link, he has not received the password reset email. We suspect the hacker might have altered the email as well. Urgent guidance on closing the account is greatly appreciated. Thank you.

A while back, I deactivated my @manubnw account for a break. Now, I want to reactivate it, but I'm facing an issue. Despite Instagram recognizing my account during login, after confirming with either my phone number or email linked to the account, the app repeatedly shows a message saying, “Wait a moment, check the code that we have sent you and try again.” Even though I'm inputting the correct code, it won't let me proceed. This account holds my cherished memories from my adolescence, and it's vital to me not to lose it. I'm using an iPhone 7, and the username of my temporarily disabled account is @manubnw.

At 2 am, a message from a friend in need led me to unwittingly provide assistance. Unfortunately, it wasn't my friend, and my @coachneda Instagram account details were changed without my consent. The unauthorized individual contacted my friends on Messenger and attempted to exploit them. I received a message demanding payment to regain access to my account. My suggestion is to include an override button in the Instagram settings, allowing users to easily revert changes like these. I kindly request to associate my [redacted] phone number with my @coachneda Instagram account once more. I have some suggestions on how Instagram can enhance safety and security measures to protect users from such attacks. As an Olympic gymnastics coach with 34 years of experience, safety and problem-solving are my expertise. I am interested in collaborating with Instagram to address these issues. Could you please share Instagram's address in NYC? I am considering applying for a position there. Warm regards, CoachNeda 💙

On approximately January 30th, [redacted], my Instagram account was compromised by someone who accessed it from a "PRO 6" device in St. Petersburg, Russia, while I am currently in Pennsylvania, USA. The compromised account is under the username leah_donmoyer, and the email associated with it was changed. I did not have a phone linked to the account during the breach. I am seeking help to regain control of the account or have it deactivated. In the meantime, I have created a new Instagram account. I am also taking steps to secure the email address linked to the compromised account, [redacted], as I suspect it may have also been targeted by fraudulent activity.

I have a Facebook account that I have not been able to access. Every time I try to log in, I receive an error message stating that I cannot use Facebook because my linked Instagram account (dfenlqje) is disabled. The activity on my Instagram account does not go against any guidelines, and I can still access it without any issues. I don't understand why my Facebook account is affected when my Instagram account is fine. I kindly request a review of the decision regarding my Instagram account so that my Facebook account can be reopened for my use.

My Instagram account has been hacked. I recently received a suspicious message on WhatsApp claiming to be from Instagram Support, stating that my account was violating copyrights and would be deactivated unless I verified it using a link provided. Unfortunately, I clicked on the link, and now my account has been taken over by the hacker who is demanding money and has changed all the information. I urgently need help with this situation.

Hello Instagram Staff, I'm Al (Alejandro Moore) reaching out about my Instagram account, alejandrormoore511, and the recent issue I'm facing. Yesterday, on Wednesday, February 23, [redacted], I regained access to my Instagram account mooreralejandro51. However, I'm currently experiencing difficulties with my account alejandrormoore511. When I try to access it, the page takes a long time to load. I created a new Instagram account, mooreralejandro511, with the username and password 06am@[redacted], also on Wednesday, February 23, [redacted]. The new password works for alejandrormoore511. If possible, please investigate and resolve the slow loading issue with my Instagram account alejandrormoore511. I'm available via email at [redacted] for any inquiries. Looking forward to hearing from the Instagram staff on Friday, February 25, [redacted], around 9:00 am, 10:00 am, or 12:00 pm to address this matter. Thank you for your assistance. Sincerely, Al

Hello Instagram Staff, This is Al Moore (Alejandro Moore) reaching out regarding an issue with accessing the QC Exclusive Magazine Instagram account (@qcexclusivemagazine) from my account (@mooreralejandro51). I am experiencing delays and it's not loading properly. I kindly request assistance to resolve this matter promptly today between 3:00pm and 4:00pm. I appreciate your prompt attention and I am eager to understand the cause of this Instagram account problem. I am looking forward to your response regarding the status of the account. Please confirm receipt of this message at [redacted] I recently created the Instagram account @alejandrormoore511 with the password 06am@[redacted] on Wednesday, February 23, [redacted]. The slow loading time on the screen is concerning, and I urge you to address it immediately today or by tomorrow, Saturday, February 26, [redacted]. I look forward to resolving this issue and would appreciate if someone could review my profile under the name Alejandro Moore on the Instagram account @alejandrormoore511. I will be available for further communication over the weekend or via email at [redacted] Have a pleasant day and night. Thank you for your assistance. Sincerely, Al Moore The time referenced is 2:44pm in Charlotte, NC.

A friend messaged me on Facebook, asking for help verifying her Instagram account. She sent me a link, which promptly redirected me to Instagram. Shortly after, I realized I had been logged out of my own account. Attempting to log back in using my saved Apple password was unsuccessful as it was apparently incorrect. Upon trying to reset my password, I discovered that the associated email had been changed. When attempting to verify my identity via phone number, I was unable to proceed as my number wasn't linked to the account. After several failed attempts to regain access, I noticed that the hacker had also changed my phone number on the account. I confronted the individual through another account and took a screenshot as evidence. It's crucial to secure my account as the hacker may be using it to scam my friends with cryptocurrency-related content.

Hello, I recently had an alarming experience on Instagram. While chatting with my cousin, a screen suddenly appeared on my phone prompting me to verify my account with an old phone number I no longer have access to. Despite having tried various methods involving numbers, passwords, and Facebook connections, I have been unable to retrieve the verification code. I am in urgent need of assistance to change my phone number and link my email to the account. Please help me regain access to my account as it holds significant memories and is an important part of my daily activities. Thank you for your help in advance.

My Instagram account got locked due to "phishing". I thought okay, I'll just enter the code and access it. However, despite trying to change my password multiple times, I kept getting error messages saying, "Sorry, try again". After 30 days, my account was disabled, showing a message about the time lapse. Even though my account is not deleted as my username is still mine, all attempts to retrieve it through forms have been unsuccessful. It's frustrating and disheartening as I used the account to promote my music and beats, feeling like all my efforts are lost.

Hello, I am experiencing an issue with my Instagram account. I am originally from France but currently staying in Hungary for four months. Normally, I have the option to create "Reels" and add music to my Instagram story. However, as of this morning, I am unable to do so. This is frustrating because I enjoy watching Reels and adding music to my stories. Now, I cannot include music in my stories or listen to music in others' stories and Reels. When I try to view a story with music, it says, "Instagram music is not available in my region." I am perplexed by this restriction and would appreciate it if Instagram could restore these features to my account so I can once again enjoy adding music to my stories and viewing Reels. Thank you in advance. Best regards, Chloe (username: chloe_destree25)

Hello, I am reaching out for assistance regarding my main account, which I created back in [redacted]. Unfortunately, I have lost access to it as it seems that my email, password, and phone number were changed without my knowledge. Despite attempting to secure my account through the provided email notifications, the links did not provide any resolutions. The situation worsened as the individual who took control of my account started blackmailing me by sending spam messages to my art and photography page, causing distress. Numerous friends have informed me about receiving bitcoin spam from the imposter. Seeking support, I have contacted Instagram Support multiple times, but I am hoping to receive assistance from a human representative rather than automated responses. I have substantial evidence of the blackmail and spamming activities, though I am unable to upload them through the provided link. To address this urgent matter, I have reported my compromised account @mycelial.bloom in hopes of a resolution or deletion to prevent further misuse of my personal information and contacts. You can reach me at [redacted], which was the original number linked to my account. The initial email associated with @mycelial.bloom was [redacted], but it has since been changed to "tamazongiveaway@gmail." Considering the severity of this breach, I kindly request assistance in either recovering or deleting my account to safeguard my privacy and start afresh. Thank you.

Hello Instagram Support, I am writing to request assistance as my account has been disabled, seemingly by mistake. I have always adhered to the community guidelines and am uncertain as to why this occurred. When attempting to tidy up the tags on my latest post, I encountered difficulties saving it, leading to a message about strange account behavior, and ultimately deactivation. I do not utilize third-party apps and primarily share work-related content, not engaging in spam-like behavior. As my account serves as my professional stylist portfolio with important contacts, I am feeling quite anxious about this situation. Unfortunately, I am unable to log in and initiate the review process due to password forgetfulness. Any guidance or support you can provide regarding reinstating my account would be greatly appreciated. Thank you, J.

We have not violated any terms and need help in retrieving our account. There are false accusations against us as a result of a recent giveaway we conducted where winners were chosen randomly. Some participants who did not win have made reports against us. Evidence can be found in our direct messages where some individuals have even threatened us for not selecting them as winners. Our business revolves around selling watches, and we have a genuine following with a lot of invested time and money into promotions. Our followers are authentic, and we are eager to continue our business activities. Reclaiming our account is crucial as its inactivity has caused us significant losses. We kindly request a thorough review of this situation and the reinstatement of our account. Thank you for your attention and assistance.