Instagram Customer Service Issues

Yesterday, my Instagram account @tillymulholland was hacked. The hacker changed my email and phone number, locking me out. They're impersonating me, contacting my friends to scam them, and have accessed my bank details, stealing £[redacted]. The account name was altered to @tilly__mulhollandx, and my account is being used for scams on @trade_with_amyx. They falsely claim I invested £2,[redacted] and received £50,[redacted]. They are urging followers to trade with Amy and attributing false success to me. I'm desperate for assistance.

My Instagram accounts keep getting blocked. In the past month, four of my accounts have been blocked. Today, I created an account, didn't even post any photos or follow friends, and it got blocked the same day. I thought it might be the phone number, but the last account was registered with an email, and it got deleted too. What could be the issue? Why are my accounts getting blocked? I've been trying to recover them, but I can't seem to get any of them back. Every time I create a new one, it also gets blocked. Why is this happening? It's making me go crazy. It's frustrating and nerve-wracking. I couldn't even post anything on the last account. What is the problem? Please explain.

When trying to access my Instagram account, I encountered an issue stating that my username or password is incorrect. Despite attempting four different password variations, the problem persists. Additionally, when trying to log in using my phone number or email address, I receive an error message stating that a login link cannot be sent, with a prompt to try again in a day. Despite multiple attempts using the provided options, I continue to encounter the same error message. I am eager to regain access to my account.

I tried to log in to my Instagram account on 10/27/21. The account message suggested that if my identity could be confirmed, access would be restored within 24 hours. However, I have not received any updates. I filed a support ticket on 10/29/21, completing facial verification with a unique 5-digit code, but I have not heard back. After submitting a second ticket on 11/20/21, I am still awaiting a response. My account does not violate any terms; I rarely interact and have only posted three mundane photos - one of me on a bike, one of me eating with friends, and one in a suit. Despite this, Instagram has not responded, leaving me uncertain about the next steps.

Hi, I wanted to let you know that my previous Instagram account has been hacked by a scammer, and I am currently unable to access it. The scammer has taken control of my account and is demanding $1,[redacted] in bitcoin for its return. The username of my old account is Starbucksgirl2000, which the hacker has now changed to qqstarbucksgirl2000. Is there a way to regain access to my Instagram account without paying the ransom? I kindly request for the account qqstarbucksgirl2000 to be shut down promptly. Thank you for any assistance you can provide. -Abir

I am extremely concerned as my Instagram account is currently unresponsive due to suspicious activity. Unfortunately, I no longer have access to the email address associated with the account as I deleted it two years ago. This has left me feeling extremely worried and stressed about the ongoing issues with my account. I am reaching out for urgent assistance to help resolve this matter as it is causing me significant distress.

This morning, I discovered my Instagram account was hacked. I've recorded multiple selfie videos to prove my identity. Although briefly regaining access, I was logged out, and the account was hacked again. Now, when I submit the selfie video, it says the information can't be confirmed. I am the person in the pictures and have described various images on the account. I am eager to regain access; it has been a frustrating and exhausting day dealing with this issue. I just want my account back so I can enable two-step verification to enhance security against hackers.

I have been using my Instagram account for many years without any issues. However, this morning I was unexpectedly logged out and now I can't log back in. On my friends' phones, it says "User not Found" when they try to search for me. I have always complied with Instagram's community guidelines and have never posted anything inappropriate. I just want to regain access to my account, which is under the username juliarlarson.

This morning, I encountered an issue on Instagram where I am unable to comment on photos or post to my story. Each time I attempt to comment, I receive a pop-up message stating, "Try Again Later - We restrict certain activity to protect our community." Moreover, when I attempted to share photos from my sister's wedding to my story, they were flagged and did not post. Despite checking my Account Status and finding no Community Violations, I am puzzled by what is causing this. With my birthday approaching tomorrow, I am eager to resolve this promptly to ensure I can utilize Instagram as intended.

Yesterday at around 6 p.m., I attempted to log into my Instagram account and was prompted to log in again. After multiple unsuccessful login attempts, I suspected that my account may have been hacked. Approximately thirty minutes later, I received an email notifying me that the email associated with my Instagram account had been changed to a new one, for which I have the updated address the hacker used. Furthermore, my phone number was also changed to theirs, and my password was reset without my knowledge of the previous one. I am unsure of the proper procedure to submit a video or evidence to support my claim that I am unable to access my own account and request assistance in regaining control.

Good evening. I have been unable to access my account since October 25th. It has been over a month now, and I am unsure of the reason for this issue. My old account was ellah__m, and I would appreciate your assistance in resolving this matter. I recently attempted to open a new account, but Instagram notified me about the old account I cannot access. I kindly request your help in recovering my account. Thank you.

Hello! I posted something on my Instagram story this morning, and it was immediately taken down for violating community guidelines. The story was of a concert I went to last week, just a video of the artist singing, nothing more. I attempted to post and repost multiple things afterwards, including a picture of me and my sister holding coffee, but they were instantly taken down once posted. I also tried posting a regular Instagram post later, but that didn't work either. I don't engage with or search for anything inappropriate on Instagram, so I'm confused about what's happening. I haven't received any notifications via email or on Instagram about violating any rules, so I'm hoping to better understand what went wrong.

Hello, I am @say.to.me.melo and I believe someone had my Instagram password for the past few months and sent messages on my behalf that were later deleted. Can you please help me see my Instagram history so that I can check if anything was written? I would like to view all deleted messages on my Instagram profile. Thank you.

My Instagram account has been hacked, and the hacker is posting content and messaging my friends. They altered my username, changed the password, and I'm struggling to confirm my identity with Instagram. Despite sending video selfies and screenshots, I'm unable to regain access through the verification codes sent to my phone and email. This account holds ten years of sentimental photography and art content, and I am deeply upset by this intrusion.

Two days ago, I received a notification indicating that my account has been compromised, prompting me to change my password. The message mentioned that I shared my account details with a company promising more likes and followers, which I have not done. Despite changing my password over ten times in the last two days, I keep getting prompted to reset it again. I am concerned about potentially losing my account due to this issue. Please investigate and resolve this matter on your end. Thank you.

I have recently acquired a new phone and need to access my Instagram account. However, I seem to have forgotten my password as it has been a while since I created it. I have attempted to reset it to set a new one that I can remember but have encountered issues. Despite providing my active email address, [redacted], the email for resetting the password has not been received. I request assistance in resetting my password and receiving the necessary link as this has become problematic for me. Thank you.

Hello, I am currently locked out of my Instagram account due to suspicious activity, and I am unable to regain access. Instagram is requesting a code that is being sent to my email address for verification purposes, but I have not received it. I have checked my spam folder and confirmed that my email address is correct, as I have received emails from Instagram at that address previously. I am unable to locate any options to change the email address for receiving the recovery code. Can you assist me in recovering access to my account? My username is neve6677, and I am using an iPhone 7 Plus. Thank you, Neve

Subject: Assistance Needed with Instagram Account Deactivation Dear Support Team, I am writing to address the deactivation of my Instagram account, which I believe occurred in error. On November 5th, while composing a message in Instagram's direct messages, I received a notification stating that I had validated Instagram's policy, which led to me being immediately logged out. Following that, I received a text message containing an activation code, which I can provide upon request. Despite being informed that I would regain access within 24 hours, I have been unable to log back in since. I have reached out to the help center twice, where I was asked to verify my identity by hand-writing the listed codes ([redacted], [redacted]), but have not received any further assistance. I am certain that I have not violated any policies and kindly request your help, as I have important photos in my account archives that I do not want to lose, and which are not backed up elsewhere. The account is associated with the email address [redacted]. Thank you for your prompt attention to this matter. Best regards, Sladjana V.

Dear Instagram Team, I have forgotten my Instagram password and can't access my account due to a lost registered phone number. Please help me regain access to my account with the username "Indian__army_gudd." The registered phone number was [redacted], and the email address associated with the account is [redacted] You can reach me at the same email address for any communication. Thank you.

On Thursday afternoon, I was hacked. I received a message from an account regarding their company, and after following the steps, I found out I was hacked. They altered my username from theykraveeee.ty to theykraveeee.ty001 and changed the associated email from tyeishadavis. Also, my phone number [redacted] was modified. Despite creating new accounts, when I search for my username, it shows "no user found". However, when my friend searches, the username still appears. I'm unsure about the changes made to my account and would appreciate assistance in recovering it.